MRF Tyres Complaints & Reviews

I am writing to inform you, that recently i have purchased a tyre from one of your dealerships and they sold it with 3years warranty. But after 3months of purchasing, i started having issues with the tyre every time. I told them they said no problem, they will refund it or they will replace it.
Now he refused to refund it clearly and wants me to pay again for a replacement. He gave me a receipt for a refund, ask me to keep it with myself.

I am from jaipur and my name is abhilasha soni. And vehicle no. Is rj14 5648.
And the name of the dealership is "sharma tyre centre".
The their address is " tagore nagar square near dcm ajmer road jaipur 302019.
My contact no is [protected].
Receipt no 52723.

Mrf rev 140/60 y one year old and sent for warranty claim such no id r[protected] and r[protected]... I have marked the place where the bubbles has happened.. But the company has makered some where and rejected my claim... All they responsed very late and i left my bike more than a month used to go by bus to my work place waited for the claim and final they rejected without any reason of rejection

Hello sir,
My name is vikas chaudhary and i am from himachal pradesh. Sir/madam i used in my car mrf tyre last one and half year. But i thought i waste my money for this tyre company. Quality of tyre very poor. The quality of mrf comapny is to bad. Against this product i complaint many time in mrf company. But regarding this topic and complaint no solution and reaponded from your side. Pls change my old tyres and get new one

Thanks®ards
Vikas chaudhary
[protected]

I had cancelled an order on 13jan 2019, but still i haven't got credited to my account. And no response form customer care/service. Finally i got one call "sir, it takes time, u know it's a bank transaction",
I don't know which century you are living in.
You mrf has not yet paid.
And you are giving excuses by mails "it takes time i. E., 21days".

If it takes time to refund then how do you accept the payment within 5secs

I am using pajero, the tyre used is mrf zvrl, 265/70r15. During running the tyre got punctured. After the puncture is fixed and tyre was inflated it was found that the tyre got bulged along the side. The tyre is now unable to use. Its a defect of the product. Please make necessary arrangements to replace the product as early as possible. The images and video of the product is attached..

I have purchased vehicle Activa 4G on August 2017, CG-04 LW 0663
Seen today Tyre of my vehicle is cut photo is attached .
Dealer is saying that you have to leave the tyre,
How it is possible to leave tyre ?your representative is not responding to the call
Resolve the matter
Regards
Ritesh Babar
[protected]
[protected]

Dear sir

My name k r ashok, last 6 years worked with mrf tyrs arakonam in contract staff, that time my left hand broken and injured in radial machine, and my left hand damaged. After mrf company give treatment in miot hospital chennai after recover am join in company in 10 day working after 10 days company not allowed in plant, after am try many job but in my hand problem company not join present my family critical stage, please help me, and join company and prement to company.

Thank you
Kr ashok
[protected]

I have purchased a 90/100-10 ngp zpr n4 tyre and 90/100-10 tube from m r tyre trax, kurnool on[protected]. The tyre is frequently getting punctures. It is opined that there is a problem in the tyre as informed by the puncture shop personnel. You are requested to arrange for the replacement of the tyre as the frequent punctures are creating disturbance to attend my medical classes.

I bought the car with stock tyres on september 18. It is exactly 3 months and 7000 km's and the front left tyre has a hole in its sidewall.
How is that possible for the sidewall to be damaged so early. I have not driven the car rashly even once, there have been no misuse of the tyre at all. The rest of tyres look good for now but i'm not sure if the same problem will come up for them as well.
Please can you get this investigated. You may contact me on [protected].
Name: inder pal singh
City: noida

I am having hero glamour fi new model bike purchased on 7.7.17. three days before I found a sudden depression in the centre of the rear tyre. When I went to the workshop and asked for the issue they told that it is a manufacturing defect. Herewith i have attached the photos. Whether for replacement with a new tyre how much cost will
be reduced from original cost. Kindly clarify and make replacement for the tyre.

I have 2016 passion xpro bike. Recently i noticed tyre has developed side crack which is unusual. This kind of crack can happen only if it gets dry rotten but i use the bike for daily commute. Tyre has 3/4 of its thread left but only thing is cracking. I read in online and everyone is complaining about the same thing. If its a defective product mrf should recall the tyres to maintain the brand name. Please give a solution for this.

My last apollo tyres were lasted for 7 and half years, after looking at the condition i decided to go for best indian brand. I was hoping for best but my experience was worst. Eventually it started with dealer it self, they were not at user friendly, still i gone and purched tyres, and within two weeks of purchase i observed side cut, i visited delear, but he simply refused to listen saying that its not covered in warranty without giving proper explanation. This experience was definitely discourage one, i will definitely like to not encourage anybody to go for mrf tyres..

Hi,

I had purchased echo sport tyres for first time from mrf on 6-oct-18, but it's very disappointing & service is been the worst from mrf staff who had no clue how to speak to a customer specifically their tyre inspector.

Anyway he has advised us to go to court & complaint and then he will assist on service from court orders. We have been trying to make him understand that he is not the owner of mrf to take such decisions.

All the above is due to one of the tyres was defective while driving which is not even one month old from the date of purchase & claim for replacement got rejected & the reason is hard impact with sharp object which can happen only in high speed accidents & tyre will burst in such impacts. But the tyre got defective in a dead slow speed.

As per their large scale advertising on wanderer tyre which says tread anywhere has not been kept as said.

So i request you take action on their advertisement which is cheating public by selling defective tyres with poor quality which does not tread anywhere & longs less than a month.

Now i request that mrf pays compensation for their bad service, poor quality & leaving my office work wasting my time & monies in travelling in taxi for follow-up. Attached the rejection report for your reference.

Hi mrf team,

As per your name your services are just zero in compare to that i don't know this thing before otherwise i didn't get the bike with attached mrf tyres.
I have a big cut on my rear tyre and the dealer of bike told me that mrf didn't change the tyre if it extends 10000 km's but the bike is never gone out of town and don't know how the quality of tyre gonna be that much bad.
Disgusting mrf service.

On month of august 2018 i purchased 2 mrf tyres for my alto 800lxi and i hardly run 1000kms in between purchased date to claiming date. But after claim i got a message from company that my claim is approved and i have to pay rs.1200 per tyre for getting new one. So i contact a guy who is incharge of area (His name is babu or some thing & contact number is [protected]), but he is arguing the 50% depreciation on the product. Even i didn't drive more than 1000 kms or didn't used hardly 3 months, i cannot agree with this. How i can give money for their manufacturing defects? Then why they are saying that they are giving warranty?

My name is bensen varghese
My contact number is [protected]

I bought 4 tyres for rs 16800/- on 7th nov 2018 from your mrf tyredrome, anna nagar west outlet manager mr vivek. He has insisted me to buy 4 premium mrf tyres for my polo volkswagen. They have changed all the 4 tyres and replaced with new one and also done wheel balancing and wheel alignment for extra payment of rs 1003/-. Yesterday 26th nov 2018 while driving from chennai to mangad the front tyre got punctured and while checking at the puncture shop he said this puncture cannot be fixed and has put the steppiniy tyre. From there itself i have called mrf outlet and informed them. Once i was back from mangad i took my car to mrf outlet at annanagar they have checked and said there is small cut on the side of the tyre and cannot be replaced. Asked me to take the tyre to guindy opp to jaya tv office to check up with technical team and on the good will basis company may replace the tyre. Today morning i have taken the tyre and gone to the office met the operational manager and he has checked and given me a report saying the damage has occured due to some sharp object and made the companys side clear by issuing a letter to me. These guys dont know how to treat a customer who goes to mrf factory. I had very bad experience in the office and they did not offer me a seat, coffee was offered while i was standing outside which i have refused. Please give your employees proper training and take them to your kottayam factory and give training on how to handle the customers. After this incident i am totally disappointed and waiting for your help to get this tyre replaced. I am in constant touch with vivek - manager tyredrome annanagar west office to get this resolved.

To
Mrf tyres customer care,
New no. 114 (Old no. 124) grams road
Chennai - 600006

From
V saravanaa
Coimbatore

Sirs
Sub: refund / replacement of defective product
Ref: invoice no. 12717/17-18 dated 26 december 2017.

I have purchased a set of 4 tyres from your authorised dealer, ms. B. M. Lal bros, located at 34, whites road, royapettah, chennai -...

To
Mrf tyres customer care,
New no. 114 (Old no. 124) grams road
Chennai - 600006

From
V saravanaa
Coimbatore
[protected]

Sirs
Sub: refund / replacement of defective product
Ref: invoice no. 12717/17-18 dated 26 december 2017.

I have purchased a set of 4 tyres from your authorised dealer, ms. B. M. Lal bros, located at 34, whites road, royapettah, chennai - 600014 on 26th december 2017, for my honda city. Copy of the invoice attached. Tyre replacement and quality check was done by your personnel at the authorised dealer’s showroom. No air filling / checking was done after that from any other petrol pumps.
10 days after purchase and nearly 100 kms of running, one of the tyres got burst, all of a sudden while driving on a smooth road. Accident was averted due to the grace of almighty. There were no signs of visible damage to the tyres before the incident.
On referring the same to your authorised dealer, there was no clear response from them. After several reminders and visits, they are trying to escape from their liability by insisting that it is not a manufacturing defect.
Based on their unsubstantiated report, being a regular customer of mrf products, i am forced to declare that
Either quality of mrf tyres have gone so low, that it is not even lasting 100 kms of normal running or
Mrf authorised dealers are selling spurious, poor quality products in the name of mrf.
As a customer, i demand quality service form a reputed brand like mrf. I want the damaged tyre to be replaced / amount refunded at the earliest. I will be compelled to escalate this matter to consumer forum and social media if the same is not resolved within a reasonable time.
Yours
Saravana v
01/11/2018

Helo sir, i bought 4 no tyres size 185/65r1588szvtv[protected] vide invoice no 1384 dated 13/12/17 from m/s panjuana tyres jagraon.4-5 inches crack come in one number tyre. I complait to m/s panjuana tyres jagraon & declare no manufacturing defect after checked vk-mrf ltd ludhiana vide accept no[protected]Sr no 3817) on dated 17/10/2018. So kindly compensate with me please
Regards navsangeet singh
[protected]

My honda activa bs4 sep 2017 purchase date
The rear tyre mrf nylogrip has been shaped out... From the date of purchase... After 3-4 months the vehicle started shaking very minor... After n no. Of checking v got that the tyre was faulty n my vehicle has roughly run long
It just completed 9000 kms, ther3fore i request you to respond me in a favourable manner
Thank you