[Resolved] Mswipe Technologies — deactivation and refund money (ecs charges) | |||
M SWIPE NO:- MS273153 MOBILE NO:-[protected] I have given the request for deactivation of M SWIPE machine since February 2017.But no one came and not collect the machine.I called many times to your customer care. But still deactivation pending, i got messages that multiple ECS being deducted from my account linked in mswipe today (december-6-2017) We contacted at their customer care number multiple times. You (Mswipe) are requested to refund the charges deducted from my bank account since February to till date immediately, as shown in the attached statements. Expecting your proper and fast response. PS-Mswipe has got worst customer service. Was this information helpful? | |||
May 10, 2018 Complaint marked as Resolved My complaint not resolved, who can change my status Mswipe Technologies customer support has been notified about the posted complaint. Verified Support Dec 08, 2017 Mswipe Technologies Customer Care's response Dear Sir, we deeply apologize for the inconvenience caused. our representative will get in touch with you and resolve your issue on priority.
Verified Support Dec 09, 2017 Mswipe Technologies Customer Care's response Dear Venkata, as per your request we will get your terminal deinstalled as soon as possible and will update you accordingly.
Verified Support Dec 10, 2017 Mswipe Technologies Customer Care's response Dear Venkata, we are working on your case and will make sure it gets done as soon as possible.
Verified Support Dec 19, 2017 Mswipe Technologies Customer Care's response Dear Sir, we have been following up with our surrender team to get your issue resolved as soon as possible.
Dec 26, 2017 Updated by Venkatareddydaram Please stop the deduction find attached screenshot 26th deduction, 21st surrendered machine to you are team . Resolve my issue ASAP Verified Support Jan 23, 2018 Mswipe Technologies Customer Care's response Dear Sir, As discussed, kindly send us the detailed statement of last month at [protected]@mswipe.com . May 10, 2018 Updated by Venkatareddydaram Why you are deduct my account, i am understanding .I am already deactivated and handour the machine to you ...This worst and worst service such never can use | |||
 3 Comments | |||
Comments
This is uttam dubey, i am requested many time to mswipe to get your machine away but no one is there to listen me... They are just deducting monthly charges from my account since past 3 years ... I said that there is no use please collect it back but no one is from mswipe to resolve it... So pathetic company I have ever seen
This is Mohan Bhogale same thing happened with me. I asked Mswipe to surrender the machine on 17 th August 2021 and since then not used the machine. Today my account got debited by Rs. 472.00 as rent.
I have a email from Mswipe saying no debit will occur from them and still they debited.
Need to know where I can complaint.
I have a email from Mswipe saying no debit will occur from them and still they debited.
Need to know where I can complaint.
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+91 11 4701 0204 (Delhi)
+91 22 4922 4466 (Head Office)
+91 80 4096 9167 (Bangalore)
Astral Centre, 9th Floor, N.M. Joshi Marg, Byculla, Mumbai, Maharashtra, India - 400011
This is K S Sudhir my contact number is [protected] native place Hyderabad who has kept my number as Mswipe customer care. Kindly remove from the list on priority if not I will give complaint at Commissioner office.
Regards,
Sudeer K S
[protected]