Mswipe Technologies Complaints & Reviews

Myself babulal choudhary proprietor of "sagar novelty, shree krishna nagar, tulinj road, nallasopara east-401209" my registered is [protected]. I had applies for mswipe machine in nov 2017, and the executive whose name is shivprasad pandey and his cont no. Is [protected] / [protected] who had come to provide the same had told me that the rent regarding the services of mswipe would be rs 200 per month and first 3 months would be free and he also...

I swipe my customers atm card on my mswipe mpos machine with the ammount of 15000 on 31st dec 2017. But still it is 5 jan 2018 i cannot recieve my money back in my account from mswipe. And when ever i tried to call customer care they can only say we accept your complaint and forward to our account department. When the account department revert we can contact you... Today after 5 days there is no response from account department... Worst service...

Recently i did my card swipe in a gym. Gym management is using mswipe for payments through card. On 2nd january 2018, i paid rs.1500/- as gym fee through card and amount debited from my bank account, but transaction failed (Timeout). And gym management is saying that they got response as transaction failed message from mswipe and amount not credited into their account....

Hi

This is paul enterprises from chennai,

We have made four transaction by 27th and 28th dec 2017 and the all transactions amounts are hold.

We have sent all the invoice copies for those transaction and business proof as well, but no proper update from mswipe payment team.

Mswipe customer care, keep on raising the ticket but till now not resolved.

Most of the time...

Rent has been charged by your account depart a date before existence of previous monthly rent plan get over we need to repay in my bank account any charges maid on rent charge us on this months swipes alone
Rent for jan/2018 has been charged as on 31/12/17 swipe it self we need it to repay into my resisted bank account you make charges of rent on this month swiping "every month swiping rent to be charged on that current months swipes...

Hey i have taken 3 devices of g2 as well as wisepad but non of them is working and i m not getting ma proper swiped amount too while calling to ur customer care, they don’t pick firstly and after they do they don’t know to sort out the matter so kindly take back all ur devices i m completely fed up with ur services. U people have provided the devices for consumer conviniency but we r not getting such things so better take all ur devices...

Hi

I have tried to swipe my debit card in olive n basil store (Using mswipe device) at erode for an amount of rs. 130 /- but the transaction got declined after long wait time. So, i have made cash payment and left the store.

After 10 mins later, i got a sms mentioning the debit of 130 inr in my account from my bank as well from mswipe side.

I had to return to bangalore so i couldnot the store...

Dear mswipe,

I got a call from heads office 2 months back for reduction in my swipe charges and i see that the charges are not still reduced. Can i know the reason? And tried to your customer support, i believe those people are busy in themselves.

Secondly, your sales executive has visited my store and he has checked the machine and from the next moment the device is not working, it has been 6 days (Visited...

Dear Team, Had done a M-swipe Transaction on Dec 12th 2017 at Hotel Ashray, Pune, Maharashtra of amount Rs.10, 960/- and it was voided on the same day within 6 hours of the transaction. i have received both the approved and voided messages. As per the voided/cancelled message, "You will not be charged" so accordingly the amount should get credited back to my account.
Its been 12 days the amount has not been credited back, after checking...

Dear team.,

Sorry to say that your employees are not royal in regarding to customer queries or solving the problem what we have.

I am trying to reach him regarding some issues in the machine and the misguidance of the benefits of the machine too.

He has told me there is no charges for swiping till 3 lacs per day. But when i was swiping 25000 itself the charges were applied. I asked him regarding...

I have registered at mswipe. I installed it just last month as the services boy promised me with some offers and all. Now when i contacted him, he said that i have never promised to do so. As i see no use of the machine i told a service boy that i want to refund the machine. He said "its ok you will be refunded". Now when i contacted the customer care they said no refund will be made. Is this a joke???

I request not fall in...

My refund issue is not yet resolved, as per bank there is no such void transaction if it would have been there this will reflect in the account statement of bank account on 9th day after transaction.
My earlier complain

M swipe transaction was done on 2nd dec 2017 of rs 2242 at tid 42m79046
Lekha farm cul
Same was made void it was approved also but still i have not refunded this amount in my account. Card...

On 12-november-2017, sunday i used my debit card for a purchase in a nearby shop. Due to a mistake by merchant, the card was swiped twice on mswipe pos machine and the money was deducted twice from my bank account. But the merchant says he reversed the transaction on the same day. Even after 1 month, i am still waiting for the transaction reversal refund money to be credited my bank account.

Below are the transaction details:br...

There was dual card swipe and compaint was logged mswipe and sbi card. Sbi has given money to mswipe on 17th march 2017.
Balaji medical merchant code: 054110 : dated 17 march 2017 claimed by settlement bank

Ref :[protected], dated 17 march 2017 claimed by settlement bank.- auth code: 092781, merchant code: 054110, transaction code : 401
:[protected], dated 17 march 2017 claimed by settlement...

Ticket no tbk01888351 pending since nov 2017.

I have called customer care and sent emails to manish taneja, rashmi kharat, sameer hoda, partha das from mswipe but no response received.
Customer care agents said i was not allowed to speak to a supervisor when i wanted to escalate the issue.

Why does it take mswipe no time at all the make new customers but take forever to finish with the old accounts!br...

To, date 06/12/2017
M/s mswipe technlogy private limited
Head office – mumbai
Astral center, 9th floor,
N. M. Joshi marg, byculla,
Mumbai - 400 011
Telephone icon tel :[protected]

Sub: legal representation for not issuing the payment of transaction made on 2/11/2017 on mswipe pos machine through credit card

Dear sir,

This is to inform you that...

M SWIPE NO:- MS273153
MOBILE NO:-[protected]
I have given the request for deactivation of M SWIPE machine since February 2017.But no one came and not collect the machine.I called many times to your customer care.

But still deactivation pending, i got messages that multiple ECS being deducted from my account linked in mswipe today (december-6-2017)

We contacted at their customer care number multiple...

I yogesh chandani i have mswipe
machine that is connected to my savings
account and the machine is not showing
history of last 2month and i also want this

Machine to be connected with my current

Account what will be the procedure of

Shifting please let me know as soon as
Possible

Regards
Kamal chandani...

I harmohan singh using mswipe machine for my firm deol enterprises from year 2015 22nd november and i applied for submission of machine on 20 november 2017 but they collected machine on 25th november and their agent named vishal also collected 413 as a charge for next month and now mswipe deducted money from my bank account also.. After complaining they said they only get machine submitted but not money.....

M swipe transaction was done on 2nd dec 2017 of rs 2242 at tid 42m79046
Lekha farm cul
Same was made void it was approved also but still i have not refunded this amount in my account. Card ending with 1312,
Authorization no. 019470
Rr no.[protected]

I want this amount to be refunded asap as void was approved 48 hrs back.
Sms recieved was

Void approved inr 2, 242.00 at tid...