[Resolved] Mswipe Technologies — payment essu and mdr essu | |||
I am owner of arihant garment. I swiped customer’s card at 27 dec.2017 amt of 100000/- (One lakh) but you didn’tdeposited this amt on my account. When i call m-swipe call center, he saidthat this is high value amt, so u have to send me invoice of that customer by e-mail and i had send invoiceby e-mail thrw app at 28 dec 2017. After that i wait much time for your answer but i didn’t receive answer, than at 5 jan 2018 i received 1 massage from m-swipe that your hold amt is release than i called your call center that when this amount will deposit on my account, than he said this amt was not approvel for ur account that apporwal is revise to card holder’s account than i asked my customerthis matter than i collect my payment But next day you deposited this amt on my account with cutting mdr charges so i again called your call center why u cutted mdr charges than he cant give me answer so plz give me my mdr charges revise and 28dec to 6 jan (9dys) interest according 2% per month on my rsbl account other wise i complain at nearest police sataion that u have frauded with me and my company. Plz give me good result in 48 hours, Thanks Arihant garment date-7jan 2018 Alandi road, bhosari pune-411039 Device no -[protected] Mobile no -[protected] Was this information helpful? | |||
Feb 23, 2018 Complaint marked as Resolved Mswipe Technologies customer support has been notified about the posted complaint. Verified Support Jan 09, 2018 Mswipe Technologies Customer Care's response Dear Sir, As discussed, we will check with the deductions and will refund the MDR if it is wrongly deducted. Verified Support Jan 19, 2018 Mswipe Technologies Customer Care's response Dear Sir, the amount of Rs 2242 has been refunded to you with UTR no. KKBK[protected].
Verified Support Jan 19, 2018 Mswipe Technologies Customer Care's response Dear Sir, Please close the complaint, if your issue has been succesfully resolved. | |||
3 Comments | |||
Comments
I forgot the user number of the swipe Meachine
Mswipe Technologies Customer Care's response, Jan 20, 2018
Verified Support
Dear Senthil,
Please share us your device serial number so that we can assist you in better manner.
Please share us your device serial number so that we can assist you in better manner.
Respected sir
On 22/12/2016
I purchased 2 mswipe machines from m swipe and gave rs 6400 by swiping my saving account.
So. Now I had submitted both machines back and pls credit my cash back to my below account
BOB SAVING ACCOUNT
ENCL 2 PHOTOS
VINAY
[protected]
On 22/12/2016
I purchased 2 mswipe machines from m swipe and gave rs 6400 by swiping my saving account.
So. Now I had submitted both machines back and pls credit my cash back to my below account
BOB SAVING ACCOUNT
ENCL 2 PHOTOS
VINAY
[protected]
Mswipe Technologies Customer Care's response, Jan 20, 2018
Verified Support
Dear Vinay,
We will check with the deductions and revert you soon in this regards.
We will check with the deductions and revert you soon in this regards.
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Astral Centre, 9th Floor, N.M. Joshi Marg, Byculla, Mumbai, Maharashtra, India - 400011
Since Dec 2017 I have taken non rental plan but in Jan 2018 rent has been cut off in my transaction..