MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

5 yrs. Back i had cancelled data card taken from mts which was used for just 3months max. At the time of cancellation, the whole bill was settled. After one year they sent one bill saying there is a balance of payment so cleared that also. But still today also 8/8/2016 they r sending advocate notice and mail saying there is a balance to pay. Fed up...

Dear sir,
with due respect i like to inform you that I am a regular customer using Mblaze Dingle with the number [protected] but for last few months it is unused as whenever I connects the dongle it shows 1X error and unable to connect the internet. I went to MTS store at Jamnagar but the service person was unable to detect the problem further I have sent the device through agent to Rajkot office but again it returned back with no...

Dear Friends,
i buy MTS DATA CARD LAST 2 MONTHS BEFORE
NUMBER IS : [protected]
by misstake i recharge Rs.1000 in my datacard for INTERNET, BUT ACTUAL RECHARGE WAS RS.999/-
I CALL TO CUSTOMER CARE support but they REFUSED AND SAID "WE ARE HELPLESS, CAN`T DO ANYTHING"
Rs.999 we get 20 Gb data but in Rs.1000 i will get only 300MB data.
what the hell off this..
JYADA PAYMENT KARNE KE BAAD KAM SE...

Hi Team

I bought this mts data card and since the day i have started using it it is giving me pathetic speed, it gives .15mbps download speed and .45mbps the upload speed. i have been calling the customer care department several times but i guess it is the worst experience i have had with any customer service industry. secondly i have been told that call back will be arranged by concerned department and then call comes and...

I have complained to mts customer care about the speed issue even there are high speed data in my account on 24th july.
Complaint no is : july/3150
Datacard number : [protected]
But seems they will resolve my issue on the 1st august. There are 8 days gaps during the solution process. I am not satisfy with their service. And they send me the full amount of bill. But i have not able to use any data during these 8 days....

I have purchased one WI FI data card of MTS on 16-Aug-16.From 1-Aug-16, the device stopped function and on calling Customer Care, I was told that the device is manufactured by LAVA and I need to contact with LAVA only, and MTS cannot provide any support.I was told the same thing on visit to MTS Service Centre in my locality.
I have not purchased the the product from LAVA and was also not informed at the time of purchase that MTS would...

I was using MTS internet service for my personal use at home. As I was proceeding to my son's place abroad I have given a request to Customer care to terminate my service during the month of May 2016. As the billing cycle was going on made the complete payment for the month in June 2016. But the customer care representative was not ready to accept my request and repeatedly insisting to give the connection to any of family member or friends....

Dear team,

I would like to deactivate my account from this month and do not consider my usage from 1st august.

My last bill should be for july-2016.

I talk to mts store representative and at maninagar - ahmedabad and khokhara - ahmedabad, they both replied me same answer we can not deactivate on between month and you have to call on '[protected]' care number.

Hence i schedule this...

Not using Service but still paid 4000

I was using MTS Internet service [protected] from June 2014 to June 2015, I travelled oversees after June 2015, and took my MTS device with me,
I requested for deactivation, which didnt happened immdiately I paid for service which I was not suing from June 2015 to September 2015. Even then I got bill statement from MTS for OCT, I called & shouted @ them for reason for my deactivated...

I m using mts post paid no [protected]. Such is the level of worst services mts i cant tell you in one email. My bill of rs 672 was due on july 18 i made a payment of rs 700 in the morning of july 18 2016. I got the message from mts at 7:48 am that they have received my payment, now as per your company policy you de-activate the number if the payment is not received with seven days from due date. When i have made the payment and your system...

Mts sucks...
They are taking their salary for doing nothing.
They all need to be fired.
Worst service provider ever with fake promises.

I have been using your services from past 2 years.
Its really panic now.
No one even provide any single support.
I called your bloody customer support but they are the most stupid people on the planet.
They arranged a call back on 22nd july its...

Sir,

I am a mts customer

Name : nilay joshi
Mdn : [protected]
Alternate contact no. : [protected]

My concern : i was using unlimited stv of 999inr, after high speed data is over speed throttles to 32kbps. now by mistake i did prepaid recharge of 1299 inr (limited data usage). as a result i am not able to use internet at high speed. i talked a discuss with your customer care executive...

I had a mts connection for my home, i was using it for few months. I was using a package of 1100 and they said may be more 200 rupees for tax n all purpose. I was using it and was paying the bill as they used to charge but for too much expense, i thought of discontinuing the service and call their customer service and said to stop the connection. After that i had to shift for 2months to my college, and when i returned, they calling me n saying...

I recharged with Rs.999 for MTS 3g data services which is to provide 10 GB day and 10 GB night UL data services. But I am receiving 5-6 kbps speed even before expiring of the data balance. My problems are not being resolved by the authorities and today I was notified that already 5gb is spent on bufferring itself. I am in a lot of trouble....

My mts no: [protected]

22/07/16 morning 6am i request to activate 5 gb day & night speed booster pack in customer care via phone contact.. but they wrongly activated 5gb night pack.. i contact customer care but they not properly respond... i'm a 5 years mts postpaid customer... if they not respond my complaint next month onwards i will close the connection......

I have been complaing for a month now about me not getting any speed and i cant even access my emails. Have made several complaints to different advisors in the customer care, promsied call backs everytime but only received call back once and the guy called back did not understand a simple query that my internet connection does not have any speed and after keeping me on hold for 15-20 mins he said he will arrange another call back which never...

Hi, i have observed very slow speed on mts datacard in bangalore since 17th july 2016. Called their customer care but they suggested to clear browser cookies and temp files. Their suggestion did not work and the speed us slow for almost 4 days now. Dont know if i am the only one having this problem. I am located in thubarahalli bangalore.

Kindly help....

I have been using the data card since 2014-15 with compromised quality and wrong usage bills. So i finally decided to cancel my service on jan 2016.
Some of reasons are:
-they brought down my data limit from 15gb to 12gb without notifying me.
-many times they have charged excess either in data or billing.
-outages were never fixed on time.
-no detail bills were given when asked on usages.
-after...

I have purchase the data card and used for several months and then i stop the data card (internet service) due to poor service. and then i have paid the bill and get the acknowledgement letter from the ambattur (chennai) station. but they made a criminal idea that stop the internet service and didn't deactivate my account so they make a bill of 674 rs and giving torture to pay. since iam from poor family i have to make statement for every...

Dear team,

I had used MTS dongle '[protected]', i had pathetic service from MTS which doesn't provide signal or speed @ home, i have launched multiple complaints, but no action from MTS. Hence i have converted to Prepaid due to bad services from MTS and to save the investment cost of dongle. I had paid all the outstanding @ MTS store in Tambaram west and got converted to pre-paid on 30/5/2015.

After almost year(from...