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MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

1.5
Last updated Dec 13, 2022
Complaints 2563
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MTS / Sistema Shyam TeleServices [SSTL]
Customer Service Contacts

MTS / Sistema Shyam TeleServices [SSTL] Phone Numbers

Phone
+91 12 4481 2500
39
61
Mobile
+91 91 4515 5155
44
48
Fax
+91 91 3736 6366
+91 91 3716 6166
+91 12 1260 4656

MTS / Sistema Shyam TeleServices [SSTL] Website

MTS / Sistema Shyam TeleServices [SSTL] Head Office Address

MTS Towers 334, Udyog Vihar, Phase-IV
Gurgaon
Gurgaon District
Haryana
India
122001

MTS / Sistema Shyam TeleServices [SSTL] reviews & complaints page 16

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M
maxkanak
from Jaipur, Rajasthan
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Mblaze 4g wipod device

Address:302033
Website:www.mtsindia.in

I got your device after confirmation by your store manager that you will get speed at least 3g now speed is no where my 2g connection is far better than your device. I just want to know that was just loot on me by your side or this is your policy to make fake promises for the money.

I am highly dissatisfied and i know you won't provide even your customer care services are fake all fake promises.

You won't develop...
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C
Chetanya Singh
from Delhi, Delhi
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Mts data card activation

Address:New Delhi, Delhi, 110085

Sir we have taken the mts data card on 6th july 2016 and were confirmed by mr vikram that we would get activation in 2 hrs but it was not done after that the he gave his number [protected] he is not picking the phone after that. he also gave us the number of his senior mr varun gupta-[protected] . even he is also not picking up the phone . then we are complaining from that day till today to customer care-[protected] but they are just giving...
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D
Debayan Chakraborty
from Muzaffarpur, Bihar
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Mts mblaze postpaid

Address:Chennai, Tamil Nadu
Website:www.mtsindia.in

I have been using the mts mblaze postpaid dongle for 1 year till june, 2105. After which i repeatedly told the customer care to cancel and deactivate my account.

I went to netherlands for my higher studies in august and had no idea that even after paying all my bills and requesting for deactivation, they still didn't deactivate my account and sent another bill for november 2015 for the amount rs.114.

I did not...
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S
Sanjana Paruthi
from Delhi, Delhi
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MTS Phone

Address:Gurgaon, Haryana, 0120
Website:MTS

Dear sir

I want to complaint about ms. Pooja rathore. She called me and said that i am calling from tees hazari court and said you have not paid the bill of rs 1192/-. I called many times and said please cut the connection but they dis not. Every time they said they will just pay the bill of this month.
Even my usage was zero. She was threatening that she will destroy the future.
Kindly do the needful, even i...
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B
BubeshLS
from Palakkodu, Tamil Nadu
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Still receiving bill after 3 months of disconnection

Address:635109
Website:www.consumercomplaints.in/new_complaint

I bought mts post paid data connection ([protected]) on march 2015 and was using the connection till march 2016.Initially the connection speed was good and later from apr 2015, it reduced from 1mbps to 50 kbps, it was raised with mts team on 4 apr 2015 and no action was taken. Later i was told from the team new tower will be installed later it would be corrected. But never happened. So thought of disconnecting on march 2016, so stopped using...
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Address:600058
Website:www.mtsindia.in

I have been using the mts data card for internet connection [protected] from the year 2014 and since from the date of issue of connection, i have never been a defaulter for the monthly bill, and the net connectivity was very excellent upto 12/2015.
But from the year of 2016, the internet connectivity became very worse and i could not browse the internet normally.
There was no connectivity to the websites and the net speed was...
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K
kishor08
from Bengaluru, Karnataka
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Replacing a battery & data cable

Address:Pune, Maharashtra, 44
Website:consumer complaint

Hi
My name is kishor kale. i was give a buttery and data cable to replacing in 15 may 2016 from pune my order no is-mh pun sstl 145. my mobile is in warranty card so i replace this but, any buddy cant given a replay about that i calling to customer care 5 time but they say wait if within 2 days my order is not receiving then i will complaint in consumer court.
Thank you....
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B
Bala Murugan1
from Pune, Maharashtra
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Scam in billing

Address:Chennai, Tamil Nadu, 603103

MTS is cheating me for past 3 months billing. I mailed them to disconnect my line 3 months back but they continue to send bill and also they were telling me that i used some data's. Once i called customer service they were told that discontinuation of line should be raised by calling customer service only not through email so and then I asked the same representative to raise the discontinuation of line and he also confirmed. Later on again...
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K
kssri2001
from Chennai, Tamil Nadu
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Mts data card - dongle - postpaid

Address:600041
Website:MTS

Respected sir,

I had used mts internet connection for few months by purchasing mts homespot wi-fi for rs.1399/-. the connectivity was very poor from day one and many days, it didn't work completely. also they were charging additional amount of rs.33/- every month along with the rs.999/- plan is unfair and also was not communicated by the executive while taking the connection in august 2015. as per trai, no service provider...
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N
Nikhil Sharma
from Chandigarh, Chandigarh
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Mts mblaze | slow internet speed

I am continuously facing speed related issues on my number:[protected] entire days from past 2-3 months.
I have complained about 3-4 times for the same, but complaint gets closed due to no reason.
I have tried cleaning temp files, recent histories and prefetch files but none of them worked.
I have tested my speed both on speedtest.Net and trai my speed app, and the downloading speed is showing 0.40mbps, and upload speed...
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Address:560049

I got a call from mts +91 [protected] asking me to try the mts 3g+ dongle with promise of refund if i don't get good speed (at least 3 mbps). i explained to him that i've already tried two years ago and it didn't work and i got my money back only after a lot of struggle. he said things have changed now and the network coverage has increased due of partnership with reliance. i still didn't want to take it but he convinced me to try (as of now...
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A
abhinav999
from New Delhi, Delhi
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Unauthorized billing and threat calls

Address:New Delhi, Delhi, 110089
Website:mtsindia.in

MTS barred my services for month of May and i received three messages for the same. reasons remained unknown but i was happy as there services were pathetic and expensive. i paid my previous month due and asked them to deactivate my services. But after a month i got a bill for Rs 1068 for month of May. for services that i did not use.
after sending them n number of messages and talking to n number of their executives i came to know...
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A
ayushi garg
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Speed and connectivity problem

Address:Meerut, Uttar Pradesh, 250001
Website:www.mtsindia.in

My data card no is [protected] . i have recharged 999 pack on 29 june and from that day speed and connectivity problem are coming . i am complaining daily from past 1 week nd no response is coming from the company . kindly resolve my problem ....
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B
Balaji Damodaran
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MTS data card refund

Address:600044
Website:www.mtsindia.in/Tamilnadu

I ordered an mts data card ([protected]) on june 21st; although i had doubts about the connectivity and signal strength in my area (thirumudivakkam, chennai), the sales person assured me that the signal strength is good in my area and he already sold many connections there. believing his words i purchased the data card after paying inr 1500 + inr 100 for activation charges.
As promised the data card was activated the next day and i...
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S
subho.ece
from Bengaluru, Karnataka
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Harassment and fraud call

Address:743133

This escalation against mts data card department for unnecessary fraud call generation for harassment. mts number [protected] i disconnected my data card service on the first week of april as i was not using the service and after that i started receiving calls from mts at frequent intervals for the payment and i said them that i will be paying the amount within the next due date. but still they continued to call me and one fine day i received...
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S
saravananprs
from Madurai, Tamil Nadu
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Forcing to pay money after settled everything and account disconnected

Address:600100
Website:www.mtsindia.in

This is my MTS no: [protected] .
The big useless thing i ever did is bought this MTS Datacard postpaid connection. It was giving a poor of 100 kbps but they promised for 9 MBPS. I asked them atleast 500kbps is happy with me. but due to poor signal it was not working properly. But I adjust and using it. after a month the LED light in dongle is not blinking and internet also not working, its due to the device fault. they said it is under...
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V
var-gup
from Mumbai, Maharashtra
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Company not responding to my mails and giving me threatening calls

Address:Ghaziabad, Uttar Pradesh, 201002
Website:www.mtsindia.in

I have raised a concern with mts few months back for converting my postpaid plan into prepaid plan. despite my multiple efforts through written applications, repeated calls to mts customer care. they haven't converted my plan to prepaid.

Every time you go to their store or call their customer support. there executives tell a new story and never provide complaint number as well. despite my multiple attempts this guys haven't...
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R
Rintu96
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Network

Address:731214

I am facing lot of network problem in my area.Network coverage problem and no network or searching problem for day by day in our village. I call the customer care many times, but not responding.
I requested to you for necessary action at quickly.
My Mobile no. is - [protected]

Address - Vill -Akona, P.O-Sunmuni P.S.Illambazar, Dist - Birbhum, West Bengal, Pin No. - 731214....
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L
Lrao1
from Mumbai, Maharashtra
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MTS Data card (Dongle)

Address:560022

I bought a MTS data card and the amounts were paid but the data card never worked so I made repeated complaints to the Customer care (duration of complaints being 3 hours on phone continuously and for 5 days) and to the person who sold me the data card but in vain. The person who sold the data card never turned up and acted very indifferent as though he had done me a bit favor and he initially left promising to bring the bill. He never returned...
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A
arnav4444
from Jaipur, Rajasthan
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Refund issue

Address:302012
Website:www.mtsindia.in

I Bought an MTS connection as a sales rep promised me to provide over 2mbps speed on their 3G plus service. Customer id [protected]. The deal seems good. But after activation of device I noticed I was not getting 2mbps, not even 1mbps. I was merely getting 80kbps which is even less than 2G. Which was way less than promised.
I called their customer service and complained about many times. But almost nearly 3 week passed and nothing...
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