MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

Mts people - you bloody frauds!!!

Your device is not working and on top of that you have the guts of not refunding my money??? On what grounds???

I am asking for last time to refund my money - else i will take extremely strict action and you will be facing serious repurcussions.

I want a senior person to call me immediately....

Hello, i'm using mts mblaze since 2014 and i have no issue but today. Last time i've recharged on 29/april/2016 of rs. 999 and on 19/may/2016 my all data usages consumed. So i've recharged again at 11:52 am via net banking 20/may/2016 of rs. 999. And when i checked the balance it's showing only 10gb night balance not day balance. I've talked to mts customer services. And they said 10gb day balance already consumed by you. I told them it's...

Hi i am using the mts data card no#[protected], form last 4 months the company is charging the extra amount in the name of value add services charges. I didn't apply for these services. They them self-charging these

Details:-
Bill no jprind[protected] inr 36.00
Bill no jprind[protected] inr 84.00
Bill no jprind[protected] inr 87.00

The current bill is not available till yet...

I have been using the MTS internet dongle and as they promised e.g. 9 MBPS speed before selling the device, they didnt even provide 1 MBPS Speed.

I have used data in GB as mobile was connected to it and only 10 KBPS speed was coming whole month while browsing on internet and downloading. After many complaints against this issue I found no solution and they just said its multiple user load leaving me with any reolution. i.e....

I had 2 years old post paid data plan with mts dongle wi-fi. I did call mts help desk on 30/03/2016 to disconnect my service with immediate effect since my billing cycle was getting ended on 31/03/2016.
I had stopped using internet service from the day i called. During the month of may, i saw they have generated a bill for 4 days for an amoutn of 153/-. I asked customer care and they replied that they disconnected the service on 4/4/2016...

Even after informing about deactivate my service they raised the bill for 400/- after some time it became 1580/-. After some tume I got a threaten from Tis Hazari Court
To pay immediately otherwise I will be sued. Then I immediately paid. After that I again informed them not to raise any bill. But after one month I surprise to see their next bill of Rs.600/- I did not pay. After some time they deducted the bill for 250/- & send me...

Myself shipra today i got call on my mother's mobile ([protected]) from the girl pooja rathor ([protected]).. She threatening me and saying we got complaint of mts connection (Mts no is [protected]) which is ragistered with name nitin raj and he is not paid bill of amount around 2300rs and use the internet data services of it 23gb till march... But we didn't use it in between march as the speed is slow and sometimes network is gone as well...

Hi. my data card number is [protected], MTS said my Outstanding amount os 974, and today when i was paying it, they increased amount by 200. what is this?? This company is fooling everyone. I paid 832 and i will pay remaining 109 only, and will deactivate my data card. please check my mails sent to you.You guys are fooling everyone, by cheating on customers. Increasing amount everyday, Changing plans every month. my plan was of 700 and you...

I am using mts ultra wifi and facing problem of speed, it is the best speed modem available with bandwidth of 9.8mbps but it is not even giving bandwidth of 1mbps even in the area where every other are giving good speed.
I have complained to mts customer care several times and they check my bandwidth and revert that ' yes, speed is below than average', they takes complaint and say it is resolved but nothing has changed....

I given complaint regarding to stop my MTS data card services.they accepted on april 4th and they were not taken any action on that.now i have used single KB data but they charging 1100 aprox.i asked the store guy he saying that we have did it .but you have to pay the bill and you have to request customer care to close the issue.he is having all the details of my mobile and address and he is not at all informed and now he is saying you have...

I have disconnected my mts number [protected] and already have paid the dues twice. I am continuously getting in touch with customer care for refund of amount rs 321 which i extra paid and continuously getting assurance that with in 38 working hours i will get my refund but have not received it yet.

Kindly return the amount 321 which is being extra paid....

This is an example of bad customer service, check the records and i din't use your service and now i am again getting calls to pay this month bill. I won't pay single coin. You might have go through my request but you also did not completed the task!!!

I already told you that after this amount don't expect me to pay anything, you said to pay the amount and confirm for service disconnection... Why the hell service is not disconnected...

My mts account no-[protected]. I have been victimized by mts. Regarding connectivity problem from the beginning and their signal was not proper so i could not activate my connection, no signal bar on blank, how it possible. Contacted customer care on day 1 - feb 11th, 2016, they told me to switch on the modem. Whenever they asked me to check and connect the card i did so that they can fix the problem. Till today no one issue solve the problem...

I got MTS MBlaze datacard delivered on 4 may 2016 and its 7 may and its still not activated.
The customer care says for activation in 24 hours but they all only just say, never does. Every time I complaint they said to wait for 24 hours but it never came to an end.
They themselves told that my all documents are okay and are under updation and I will recieve a welcome message by end of the day. This is the same line they repeat...

My mts account no-[protected] is still unpaid. I have been victimized by mts. Regarding face connectivity problem from the beginning and your signal is very poor no signal bar on blank, how it possible and contact customer care they told me area problem for speed & disconnect issue.. Whenever they asked me to check and connect the card i did so that they can fix the problem. Till today no one issue solve the problem about it. But they stared...

I have used mts postpaid connection for over a year and due to not being satisfied with their service, i had called the customer care on 15/03/2016 for deactivation as the bill cycle starts on 16th. I had also settled my dues for the period 16/02/2016 to 15/03/2016 even before the bill was raised for the period.The customer care guy said he is has taken this request and i will receive the call from the retention department within 3 business...

This is to inform you that, i have purchased the connection of mts wificard on 19th april from mts sistema shyam teleservices, race course rd, vadodara the sales person mr. Sandeep, he misguided me & misselling about the speed. As i already asked him that i stay in manjalpur area & is the speed & network connection is okay? But he said company claims upto 9 mbps but atleast you'll get 1 to 4 mbps.

Secondly connection has been...

Hi,

My MTS Account No-[protected] is still unpaid. I have been victimized by MTS. I hBought their data card with power bank on 11th feb. From day 1 data card and power bank did not worked. I filled customer service request to get ot fixed or replaced. Ive all the proofs of customer service request that they will replace the caed which they did not. Whenwver they asked me to check and connect the card i did so that they can...

This issue has been prolonging for so many months after cancelling
the connection for the no #[protected].
I have been repeatedly stating that your agent who told me to make the
final amount even though I have not used the data card.
I have made the payment and it has been committed by you that Rs.300 will be waived off.
Do check the usage. Also stated to cancel the line at the month of January.
...

On march 28, 2016, i made a cash payment of rs 1100/- against purchase of mts data card from oasis it zone - sim/esn no.[protected] from executive nikhil.
After providing my aadhar card copy and other necessary documents also they didnt activate my data card subjected to the reason o[censored]nclear photograph. When complained to refund the money and discontinue the services(Complaint no. 1128130, 1117007, 1115513, 1114489) they activated...