Re: MTS LEGAL REMINDER LETTER
7:13 PM (18 minutes ago)
Mr. R.K./ MTS
Do ur job properly not blindly...otherwise, I will send u legal notice for harassing me for such a long time.
On Sat, Feb 27, 2016 at 7:08 PM, Preety Kumari wrote:
Re: CONFIRMATION FOR WAIVER
I have cleared the total bill amount as on 20th December'15. As per the conversation with mts collection dept, the connection was supposed to be stopped on the same day. I have the call records. I[censored] want i can send u that also. I haven't used ur service after that day. U can check. But services have been permanently de-activated from 25-JAN-16.
So, u r too slow that u have taken more than one-month time just to de-activate the service. then it's not my problem. I am not going to pay even a single rupee anymore.
On Thu, Feb 4, 2016 at 1:51 PM, MTS Customer Care wrote:
Thank you for writing to MTS.
We sincerely regret the inconvenience caused to you.
You have expressed your concern in the email dated Wed, 03rd February '2016 regarding postpaid MTSnumber [protected] about account status, we would like to inform you that your account services have been permanently de-activated with effect from 25-JAN-16.
However, there is an outstanding bill amount of 807/-. We request you to kindly clear the same.
If you require further assistance please do get back to us. We would be glad to assist you.
MTS Customer Care
SelfCare ImgMTS My Account - Your account on your fingertips!
Online Bill payment
Check your prepaid balance and postpaid bill amount
Last 5 Recharge History
Register your query/complaint and track same
Last 6 months bills & much more is click away
Just logon to www.selfcare.mtsindia.in and register yourself for ‘My Account’
The reference number for this e-mail is 1054241.
Sent: Wednesday, February 03, 2016 02:13 PM
Subject: Fwd: CONFIRMATION FOR WAIVER
Today I got another mail regarding bill payment of amount Rs 807/-
R U PEOPLE MAD OR SOMETHING...
STOP SENDING THESE NONSENSE MAILS...
[protected] Forwarded message[protected]
From: Preety Kumari
Date: Fri, Dec 25, 2015 at 5:04 PM
Subject: Re: CONFIRMATION FOR WAIVER
To: MTS INDIA
As per our telephonic conversation on 20th december'15, you have told me to pay this amount of Rs 945/- Then data card will be deactivated & service will be disconnected permanently.
I have paid this amount on the same day. but still yesterday i got an sms from MTS saying that bill of Rs 310 /- is still unpaid, kindly pay immediately...
So, please don't send this type of messages or mail...kindly disconnect the data card as soon as possible...
On Mon, Dec 21, 2015 at 1:10 PM, MTS INDIA
This is to inform you that your waiver has been approved of Rs 320/-
of Non Usage waiver for your BILL . kindly pay your
amt... of Rs 945/- today
Thanks & Regards
On Sat, Feb 27, 2016 at 5:50 PM, Adv R K Singh wrote:
C 228 Ground Floor Nehru Vihar Near Vardhman Mall New Delhi Delhi 110054
Subject: LEGAL REMINDER LETTER
MDN NO : [protected]
RELATIONSHIP ID : [protected]
We write to you on behalf of Sistema ShyamTeleServices Limited [SSTL] offering voice and data services under “MTS” brand.
This is in furtherance of our continuous efforts to persuade you to clear the outstanding dues for your subscription [protected] bearing MDN No. [protected]. It is reiterated that the total outstanding amount towards usage as on date in your account is Rs 807/- (Rupees).
You have been our valued customer and it was a pleasure serving you on our network. we would like to restore our association once again by way of this communication.
We would again request you to kindly make the payment of the aforesaid outstanding amount within four days of the receipt of this letter.
In case of any clarification, we would request you to contact Advocate R.K SINGH on [protected] for any amicable resolution and clearance of dues accrued on your account.
Please treat this as a final intimation from SSTL; lest it is compelled to e initiate appropriate legal proceedings against you for recovery of outstanding dues..In case you have already made the requisite payment, please provide us copy of the receipt of any supporting documents, and ignore the contents thereof.