MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

I purchased MTS dongle on 16th Jan 2016 in chennai. It never worked and I complaint more than 100 times about refund. Their people never turned back and kept me struggling for refund. I have already sent email along with receipt of the product. Now I have left chennai and they are calling me for refund. I requested them for bank transfer or provide me refund from a outlet in Uttar Pradesh but they are not ready to refund me. Please help me....

On 18/02/2016 my account balance was Rs. 39.08 then my mobile was switch off. On 08/03/2016 when I switch on my mobile then I notice my account balance is Rs. 19.08. MTS has worngly deducted my account balance. My no. is [protected]....

I got two time offer first one when i purchase data card payback offer 300 on paytm with this pack & second payment of bill offer was get 10% cash back by paying MTS bill via paytm .my data card number is [protected] so how can i trust on this app...

MTS is deducting Rs. 2 to Rs 5 everyday from my prepaid mobile account balance on a regular basis since I took the connection. My recharge of Rs. 150 has now come down to Rs. 0.75 due to this regular deduction. As this deduction is happening everyday, I am not able to recharge again and make calls. Please refund me Rs. 150 and stop deducting my account balance illegally otherwise I shall be forced to change my service provider....

Sir i purchased a dongle of MTS in September
and i used for 1 and half months after that i lost that data card and i made payment for bill of September after that in October 15th i lost that data card On 18th i called to customer care and ask to bar all the services on lost data card i got a request number but dont get any confirmation of the same company issued bill of October month in November and i paid 800 rupees for the bill of...

This is worst customer service ever in the world. those support people not answering our questions they are simply reading thier documents.

I called customer care to disconnect the connection ([protected])and i paid the amount on the next day itself i receive the payment bill for the next month again i called and spoke with the manager SASIKALA - ESCALATION MANAGER. She is one ****. Not understation our concern and telling "This...

Hello, i had recharged my mts net card with rs. 699 on february 16th, 2016 as er an offer message received from mts.
-Message content-
50% FREE! Recharge ur MTS Mblaze no:[protected] with Rs.699 & Get 10.5GB (7GB + 3.5GB FREE) for 28 days. Offer only valid today

I called the customer service after recharging to register a complaint on not receiving the promotional balance. ( i was supposed to get 10.5 gb, instead...

Sir maine MTS data card purchase kiya jisme speed ki problem a rhi thi maine bhut jyda compalint ki mts me but ek problem solved nahi hui.. uske bad mere pass farji bill de diya maine pay nahi kiya to phone ane lage company ke maine bill details mangi to muje nahi di. bill aya tha 918 rs ka month of january. maine addjuest kra ke . 1100 rs ka bill pay kiya .febuary ka mila ke. av fir bill de diya febuary ka 509 ka . mera data band nahi kiya...

Dear Sir/madam,
I was using MTS Mblaze WiFi . my data card no is [protected]. My data card lost and I have disconnected the same on 12/01/16. I have cleared all my outstanding . Even though I am getting bill and MTS executive keep on asking me to pay the bill. Getting billed after deactivation also. I don't have dongle and not using. Do the needful...

Diabolical, shattered and worst customer service
I complained about my device issue on 22/1/[protected] which was resolved after 5 days I called back 31/1/2016 for refund and spoke to 3 people who hung up on me. I requested for refund but instead they charged me extra 100/- for late fee although I paid Rs.700/- and asked them to waive off 119/- which was not done. I have never experienced such worst customer service and will NEVER...

First of all I would like to regretfully say that the MTS online support executive was not at all empathetic and don't have customer care values. I had recharged my Mblaze data card number [protected] with 999 Rupees for the 20GB pack for 28 days around 6:30pm on 1st March and the transaction ID is [protected]. MTS website has confirmed that recharge was successful and the money was also deducted from my bank account which also shows as successful...

I got my new MTS MBLAZE online on 11 Feb 2016 by COD and activated my MTS MBLAZE [protected] on 12 Feb 2016 . The MTS Mblaze had good coverage in Gurgaon and was happy about data speed and connectivity.

After 10 days o[censored]sage, On 22 rd Feb 2016 the outgoing was barred citing the "non payment of a data card balance due which was in some other name (ABILASHA SHARMA)". The reason said was that both the Data Card had credit card...

Dear Sir
This is in context of VAS which has been activated on MTS data card no. [protected] without my confirmation or any information for which amount has been charged in Current Feb''16 bill & upcoming Mar''16 also.
As per Mr. Himanshu (Sr. Executive MTS Customer care) these services activates automatically by clicking on to the pop up links which comes on normal websites Paid Services activated without any information....

Re: MTS LEGAL REMINDER LETTER

Preety Kumari
7:13 PM (18 minutes ago)

to Adv
Mr. R.K./ MTS

Do ur job properly not blindly...otherwise, I will send u legal notice for harassing me for such a long time.


On Sat, Feb 27, 2016 at 7:08 PM, Preety Kumari wrote:
Re: CONFIRMATION FOR WAIVER


Preety Kumari

Feb 4
br...

REMINDER 6
Dear MTS TEAM

Called To Customer Care No in Below Time Slot

S.No Date Time Call Records Available
1 25 Feb 2016 06:14 PM
2 25 Feb 2016 06:15 PM
3 25 Feb 2016 06:55 PM
4 25 Feb 2016 10:47 PM
5 25 Feb 2016 10:50 PM
6 25 Feb 2016 10:52 PM
7 25 Feb 2016 10:54 PM
8 25 Feb 2016 06:14 PM
9 25 Feb 2016 11:02 PM
10 25 Feb...

I have purchased a MTS connection MTS M Blaze with Post Paid Plan 599.

Since the date of activation, No 3G speed is provided. The max download speed is about 0.2 - 0.4Mbps.
I have given a complaint on the same in Jan month and they told me that they will resolve it within a week.
Since the issue is not resolved, I have raised another complaint. As per this complaint. They said to me that "As you are in...

Hello! Sir and ma'am, my name is narottam and I have used the mts data card before 1 year ago for around 2-3 months whose bill has been paid and and services has been broken down and my data card no is [protected].
Initially I got the somroneelse's data card which have returned whose no is [protected], but for this no I am getting very thereating call from the complany but it's not my data card they have mismanaged the information of...

I took an MTS connection with no MDN [protected] during AUgust 2015 trusting on the advertisement made by the company by paying Rs 999/-.But to my utter dismay I couldnot avail the services not even a single minute as there was no range for using the device.The same was reported several times through their customer care services, but there was no use, instead I lost huge phone charges by way of holding the telephone for longer durations .Without...

I am not a customer of MTS nor using any services from MTS. But Still I am getting messages from MTS to pay bill.
What a pathetic data maintenance.

Attached is the screenshot!...

Hi,

I bought MTS data card on August 2011, due to network issue in the Data card raised complaint to MTS and the Head of MTS from Chennai Sriram and the manager Sridhar accepted to refund the money back if there is no network in my area.

So the same has been verified by their network team and SrirRam asked the corresponding team to refund the money back. I have got the money back on the same month.
br...