MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

MTS Is charging false VAS in every month for data card [protected]. This is being a practiced by them on the regular basis, as I faced a similar situation in the previous month. while promising 9.8 mbps speed they only provide 100 kbs hardly. A you tube video does not run with 9.8 mbps connection. I am sure the company making fraud with many in similar manner. There is requirement of strict action in this regard....

Dear All,
I am using mts 3g wifi for past 3 4 months..every month they charges additional amount of 42 rs as value added service apart from bill plan.
I contact customer care their reply was they cant find where this amount taken from.
Till last bill that amount 42 rs is reflecting in my bill.I request mts to disconnect mts connection for ever.Also request to not to cheat customer like this.

Mts account...

I brought a mts 3g wifi data card (Mdm [protected] ) from net solutions (Mts re-seller) on 23.02.2016 worth rs. 1000 and the device

Was activated on 25.02.2016. After the device is activated i found that it i'm not getting the that i was promised. It is a 4 mbps device and i

Was getting link speed of 100 kbps which means the effective download speed was 10 kbps. I was not even able to open google.Co.In. br...

This is regarding my data card connection with mts - MDN no: [protected]. I deactivated the account in the month of September however the mts store in mugappair did not close my connection. As a result my connection was still active and I was charged for another month.
I logged multiple complaints through customer care however none of the complaints were resolved and they closed all my complaints
I then went to the mts store...

I am a wifi user of mts. I got an sms from mts on 01.04.2016 stating - "get cash back upto rs 200/- by paying mts bill of rs. 640 for no.[protected] via paytm app within duedate 03-apr-16.To avail the offer use promocode"paymts".T&c".

Post getting this i downloaded paytm and used the promo code to pay..

Please find attached the error message that got displayed at the time of inserting the promo code for payment...br...

I purchased MTS internet data card on[protected] they assured that it would get activated with 24 hours but the Internet activated on[protected]. From the date of activation I have been facing slow connection and frequent disconnection and I complain about this problem on[protected]Complain No. MAR/11705) but without any intimation they have closed my complain on[protected] without solving the problem. Again on[protected] I complained that...

I bought a mts data card on 4th march 2016. It came with a clear rider that if i am not satisfied with data card or any other reason and report the matter within 3 days, company would refund the money.

Essentially i was not getting signal and post 3-4 calls with mts customer care since signal was very poor, my data card was de-activated by mts.

However, there is no sign of any refund despite repeated requests....

I had used the MTS dongle till 28th March 2016,
After 28th, I misplaced MTS Dongle and had called customer care on 30th march for disconnection, A customer acre executive refused to take my MTS disconnection request and harassed me, Associate who told his name as Satyaveer Rajput, who was very unhelpful. Uncooperative and fought with me on phone at 8:30 pm;i am sure MTS has dirty plans to mint money from customers.

i...

Hi team,

I am rakesh who got cheated by mts. March 1st week i got the mts dongle from mts relationship sales person ramu (+91-[protected]) and he said the billing cycle will start from march 16th as the connection starts from that date and got rs.800 as my connection charges for 4 mbps which will be reduced from my next bill. When i thought o[censored]sing the dongle, i haven't got a data of 4 kbps speed. When i tried to connect several...

On 6th Feb my postpadi-MTS account activated. MTS no. [protected].

I paid 3 months advance rental (of 699 monthly plan).

Issue - After first month completion, i got message & call to pay bill. I explained the customer care, that i already paid in advance.
They noted and took the complain, after this the store keep on rotating frequently. I keep getting message & call and try to explain each new executive...

Hi,

We asked for Reliance, Mr Michael gave attractive plan of MTS, which was all false information, and convinced that MTS is best. We have payed for Powerbank as well. Its been 2 months now, he has not given us. He says he has couriered, but refuses to give the tracking Number. Never answers the calls / messages. We have to call up from different numbers like our relatives / friends, then he picks and says he will revert...

My MTS data card number is [protected] and I am using this data card since 2014. My tariff plan is 40 GB for Rs., 999 and plus Tax. December month Chennai flood time the data card connections are not working and I went to my native, I didn't carry my Data card and I return back end of December month. Even I paid November month bill in my home town. After return I tried to connect the device and it is keep on restarting and I raised the complaint...

I am using MTS WiFi modem for past 4 months.Mostly I use in WiFi mode and I have problem regarding speed issue and net connectivity.I cant even create a new message or reload the messages in Gmail app.I have complained this to customer care more than 20 times and they also filed complaint and also said that they have completely cleared the problem and it wont happen again.But I am facing the same problem everyday.please help me to get the...

• Transaction ID: IG0BOUFTN9
• Date of transaction: 01.03.16
• Amount of transaction: 600/-
• Mode of transaction (Credit/Debit Card OR Internet Banking): Internet Banking
• Bank Name: SBI
• Scan copy of bank statement (from the date of transaction to till date):till date

maine mts ka rechag paytm se or payment net benking ke duara paid hua hai par na too paid hua hai na hai refund...

My MTS data card number is [protected] and I am using this data card since 2014. My tariff plan is 10 GB & 8 GB UL for Rs., 999 & 699 . Recent times I have faced sever net speed issue and the download speed is down to 10kbps. I have contacted the customer care regarding this issue and I have not yet got the satisfactory solution & neither registered my complaint in writing nor given complaint number to me . Day after the complaint, a lady...

These have sent me a fake bill saying I should pay extra amount for the data plan which I have never used.Do you think people are fools and will pay diver you will bill.I have even spoken to them, they are not so professional as they have neither sent me a message nor an e-mail of the complaint id.They are just making people big Fools.Such companies should be closed.It would be better if I get a resolution for this within 24 hours or I know...

Dear mts,
onroad shop llp have taken mts lease line for trial for three month and mts executive (naveen pareek) told us that if you didn't continue after three months then it is ok. After completion of three months, i called him to disconnect my service. He said yes. We paid 30, 000 in starting before taking service.
In mean time we changed the address . I didn't get any call from mts, if i changed the address.
br...

My mts number is :[protected]

i got connection from you few months back.

Your representative told me your area network is super and you get nice network. Thats the reason i got mts data card.
For your kindly information
i did not get tower at all. The speed was 1x from the first day.
Then you (mts )exchanged me with new data card
even that did not work, so you(mts)gave another. Even...

Mts mblaze datacard i call mts customer care and i say my mts bill all show value added services i am not active this service mts customer care say sir you click any pop up!
I am say no... then they say you click any pop !...
Then i am say sir please say whats is this service name ...?
He tell bloom type service name.
And i will say what they do...its say some types of videos service ..
Please you tell...

I bought MTS wi-fi prepaid Dongle with Number [protected], Since i bought this, i am facing drastic network issue. I live in chrompet. There is no network at that place. everytime DNS error comes. It worked fine at few places. later at the same place afr 1 hr of normal usage, browsing speed gets very slow and it takes 15 mins to load simple Google.com. Everytime same DNS error. i raised this complaint many times.they say may be your place...