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MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

1.5
Last updated Dec 13, 2022
Complaints 2563
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Unresolved
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MTS / Sistema Shyam TeleServices [SSTL]
Customer Service Contacts

MTS / Sistema Shyam TeleServices [SSTL] Phone Numbers

Phone
+91 12 4481 2500
39
61
Mobile
+91 91 4515 5155
44
48
Fax
+91 91 3736 6366
+91 91 3716 6166
+91 12 1260 4656

MTS / Sistema Shyam TeleServices [SSTL] Website

MTS / Sistema Shyam TeleServices [SSTL] Head Office Address

MTS Towers 334, Udyog Vihar, Phase-IV
Gurgaon
Gurgaon District
Haryana
India
122001

MTS / Sistema Shyam TeleServices [SSTL] reviews & complaints page 24

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S
singhal509
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Mts mblaze

Address:Gurgaon, Haryana, 282005
Website:www.mtsindia.in

My Data card number is [protected].

I want to temporarily close my dongle.
But the company is refusing, earlier it has promised me.
It is totally a cheat.
I suggest one and all, please never choose MTS.
Also speed was very nice but now spped is very very bad.
Strict action should be taken against this company.

My contact no. Is [protected]...
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A
amansandc
from Sangaria, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mts data card

Address:Gurgaon, Haryana, 282005
Website:Www.mtsindia.in

I am user of mts with datacard number [protected], and i feel sorry to say that MTS is not at all a good company as it does not work on its commitment.
It has cheated me badly, and i am regretting that i have chosen MTS.

Strict action should be taken against this company.

My contact no.is [protected]...
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A
Arvind1986
from New Delhi, Delhi
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Service not provided / refund not given

Address:New Delhi, Delhi, 110043
Website:www.mtsindia.in

Dear Fraud Team

[protected]@thinkofus.in

CCC making fools customer

As per below, I have received MTS Data Card on[protected] at my Home after repeatedly requesting to your customer care & MTS Nariyana Office Person No- [protected] may be he is understanding himself AS CEO but failed to provide me any help, instead they just told me, I will not get any help any refund.
after handover me the data card,...
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B
bharat bhushan mohar
from Gurgaon, Haryana
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The fraud

Address:Gurgaon, Haryana, 122001
Website:MTS-MBLAZE

I got an MTS -Mblaze data card. I asked while purchasing that if i have to deactivate it can i deactivate. he told yes sir whenever you want. Then i asked can i reactivate whenever i want.? He said yes whenever you want? i said even after 2 years? he said yes.

i purchased it.. Now about the service... it is athetic.. i bought a frustration for me.
Now when i want to deactivate it they said it will be deactivated permanently...
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J
Jitu222
from Gurgaon, Haryana
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Mblaze data card

Address:Jaipur, Rajasthan, 302026
Website:selfcare.mtsindia.in

Very Disappointed with MTS DATACARD Services.
Very Slow speed and when we chat with support there are very bad support

Chat history is here

10:32 AM Thank you for connecting with MTS Chat4help. We appreciate your patience. Your query will be answered shortly.
10:32 AM Connected to the call center
SONU SAINI Welcome to MTS, How may I help you?
Jitendra Sharma hello
SONU SAINI...
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A
Arpitha Chandiramani
from Mumbai, Maharashtra
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Data dongle

Address:New Delhi, Delhi, 110019
Website:Www.Mtsindia.com

This company and product has given me problems starting from day 1. First their wifi dongle could not be used for wifi and had to be connected to the laptop for data use. Second the speed of the connection was terribly slow that made surfing very tedious. Third the customer care was slow to respond and unhelpful. An example being when my dongle was not getting any network the customer care told me that i was in a low connectivity area and...
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A
anubhav777
from Mumbai, Maharashtra
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Device not delivered yet

Address:Meerut, Uttar Pradesh, 250004
Website:www.shop.mtsindia.in

I have ordered MTS Mblaze Ultra Wi-Fi (Postpaid) from
http://www.shop.mtsindia.in/ on 01/Feb/2016 and i already paid the
money through my debit card. When I was ordering the product,
according to the website I would receive the product within 3-5 days
but till now it not delivered and when I track my order it shows that
"Fulfillment in Progress" from the very first day .I also registered a
compliant...
+1 photos
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G
goutamchandi
from Kolkata, West Bengal
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Close the mts data card connection

Address:700136
Website:MTS

My MTS Data card no.[protected].I have already asked the customer care to close my connection but it was
not done earlier even after complaining the executive, I haven't used the connection for whole January
month, 2016.I used the connection till December 2015.That Due amount bill i am ready to pay to continue
with the connection, I would like to be a MTS Valuable customer(3 Year) if this would be granted.
br...
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P
Patadiyaravi
from Rajkot, Gujarat
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Slow speed and red light

Address:Rajkot, Gujarat, 360001
Website:Mtsindia.in

No one give me proper reply on slow speed so what I do my Mts number [protected] my dongal give me only 412 Kbps speed and my plan is 4 Mbps so what I do now...
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Address:Jaipur, Rajasthan
Website:www.mtsindia.in

I had been a customer of MTS data card for past 6 years. I had been facing speed related issue for last many months. I made several complaints in customer care but there was no action.

Then on 25 Dec 2015 I wrote to [protected]@mtsindia.in :

"Dear Sir,

I am very much displeased with the conduct of a MTS customer care executive who took the complaint numbered Dec-8220. I was trying o explain him...
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Address:560100
Website:MTS Customer Care Centre

MTS Nodal Officer Karnataka:
I got a call from Delhi stating that a case has been logged on me from MTS for not paying the Datacard Bill payment.
I have been politely updating to all the MTS customer care calls that I have put this Datacard to Safe custody, but today
which has outburst my prolonged patience in answering to all of your customer care calls and the
pending bill payment messages which I get regularly...
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G
gtsva22
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Data card - deactivation - reg

Address:600094
Website:www.mts.com

Hello Sir,

Good Evening. I am Srinivasan from Chooliamedu.I have purchased a "MTS Postpaid Data card No - [protected]" by July 2015.Please fing the below detials for "Postpaid to Prepaid Convertion"

S.No. Date Amount Paid Message from MTS
1 6/11/2015 Rs. 530 ( Outstanding previous balance, next three days rent, and Postpaid to Prepaid convertion charge) Your Request is Registered
2 8/11/2015 ...
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Address:Morbi, Gujarat, 363641

Sir,
I am not getting internet speed that MTS Company Admitted me to give before I buy that dongle. I Complained too much at customer care executives. But the response or Revert Result is Negative. They Behave negatively with me. They do not agree to give me that internet speed as I get before.
Now a Days, this problem occurs till last 2 months. I am not getting result which i want. I Registered too many complaints At customer...
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Address:Bangalore, Karnataka, 560033

MTS card no: [protected]

Initially I got the data card through an offer online which charged me 1299 for 1months usage and data card(both).
Date start 17 Oct 2015/

Which should be free for me for a month and thereafter bill generation of 999/- I suppose.

I stopped using internet from November 2015 after 15 days of MTS usage.

October 15th 2015 I started using, if you check you...
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S
sukant bhatia
from New Delhi, Delhi
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Mts asking for settlement amount even after payment of all the dues

Address:122001
Website:www.consumercomplaints.in/new_complaint

Email from MTS

Dear. Sukant Bhatia,

Subject : Settlement of Outstanding Dues

Reference: PA : [protected]

Mob. No : [protected]


This is with reference to the discussion you have had with our collection representative in connection with settlement of your above mentioned MTS account.

For settlement of your said account, kindly make payment...
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P
Patadiyaravi
from Rajkot, Gujarat
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Mts mblaze ultra

Address:Rajkot, Gujarat, 360001
Website:Mtsindia.in

My donegal not giving speed More the 400 kb and my plan is 4 mbps my number [protected] Mts customer care not giving me reply what I do ??...
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Address:Gurgaon, Haryana, 122017
Website:www.Mts.com

There is always a speed issue with MTS. You pay Appx.1200 rupees a month for getting 10-20kbps speed. Think of taking MTS. My Datacard money is totally waste. See speed test results below. my Number [protected].

They say they fix it but never fixed. I asked the customer care person to keep this ticket open and want to talk to higher official but he closed the ticket saying customer not reachable right after 5 mins talking to...
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H
Harsh Mapara
from Mumbai, Maharashtra
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Data speed throttled down before data limit expiry

Address:Coimbatore, Tamil Nadu, 641014
Website:www.mtsindia.in

My MTS data card number is [protected](Tamil Nadu) and my data speed has been slowed down for last two days. I made a complaint over call with customer care and was given a complaint number 5504. They called me in hours which I was working which they said they wont and so I asked them to call later on. They called later on but didnt respond properly and just dropped the call. Its been only 15 days I bought the device and the billing date is...
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A
abhishekmishra16
from Delhi, Delhi
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Internet services in gurgaon sector 21

Address:Gurgaon, Haryana, 122001
Website:selfcare.mtsindia.in/index.html

I purchased a new MTS Dongle with Rs 599 to plan of 5 GB night +5 GB Day high speed 3 g data. when i started using it, it gave high speed for a week and i hardly used about 4 gb of data in the month and was charged Rs 420 on a prorata basis, but it hardly works now. i complained bout thrice for the same issue to customer care but the dongle hardly gives me 2g speed and mostly it wont even connect to the internet. When i complain i get a response...
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M
MayurPonkiya
from Bhopal, Madhya Pradesh
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Speed issue

Address:380052
Website:www.mtsindia.in

Hi,

This is my complaints for MTS blaze data card with lots of disappointment for their kind of service.

Unfortunately I do have purchased MTS data-card with below details before 6 months and having Postpaid 3G plan for it with MTS.

Name: Mayur T. Ponkiya
MTS No: [protected]
Plan: 3G Postpaid

Actually I'm here with my complain for not getting 3G speed which I supposed...
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