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MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

1.5
Last updated Dec 13, 2022
Complaints 2563
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MTS / Sistema Shyam TeleServices [SSTL]
Customer Service Contacts

MTS / Sistema Shyam TeleServices [SSTL] Phone Numbers

Phone
+91 12 4481 2500
39
61
Mobile
+91 91 4515 5155
44
48
Fax
+91 91 3736 6366
+91 91 3716 6166
+91 12 1260 4656

MTS / Sistema Shyam TeleServices [SSTL] Website

MTS / Sistema Shyam TeleServices [SSTL] Head Office Address

MTS Towers 334, Udyog Vihar, Phase-IV
Gurgaon
Gurgaon District
Haryana
India
122001

MTS / Sistema Shyam TeleServices [SSTL] reviews & complaints page 26

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Address:Jaipur, Rajasthan, 302033

My name is kavita .22/01/2016 recharge my mts after 4-5 month.and now it is not working.i give you all detail recharge my mts dongle.


Thank you for using RechargeItNow.com to recharge your Mobile/DTH service.

Your recharge request has been successfully processed as per the following details :

Transaction Receipt

order id MT[protected]
transaction id MT[protected]br...
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B
bashplus
from Malappuram, Kerala
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Amount deducted but transaction failed

Address:Gurgaon, Haryana, 122001
Website:www.mtsindia.in

Dear Sir,

I have paid (online debit card)my MTS bill on 18-Jan-2016 (last date of payment is 18-jan-2016).The amount is deducted from my account but transaction failed.I didnt get the refund yet.I complained this to MTS in mail. They registered a complaint ( JAN/7935).Now they disconnected my connection due to no payment.How i can pay again without getting the refund.Also in next month bill they will charge Extra 100 for...
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U
ujjwal shah
from Mumbai, Maharashtra
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Mts mblaze.. Very poor service. No network

Address:New Delhi, Delhi, 110015
Website:www.mtsindia.in

VERY VERY POOR SERVICE

I had registered a complaint against not getting the network since i had bought this connection 29th December, 2015. I had registered many of complaint But still it is not resolved during much more time.

As well as customer executives are not responding well also they had behave with customer just like as beggar, that also I had complaint to the executive of MTS outlet(manoj [protected],...
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S
susanta kumar biswal
from Bhubaneshwar, Odisha
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Mblaze data card

Address:Bangalore, Karnataka, 560100

I bought one Datacard by paying them 1300 rupees/-.They promised high speed of data and good service. They never provided good service and asked for money. Now I went to Hyderabad and the Data card was on roaming. It never got connected and I was unable to use it at all. I had sent one mail to their retention department mentioning all details and my suffering and did not pay any bill. Now one guy called me and told me that if you do not make...
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I
Iqbal Raza
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Mts mblaze data card/speed

Address:Gurgaon, Haryana, 122001
Website:mtsindia.in

I purchased a MTS MBlza data card and i was informed it can work up to the speed of 9.8 mbps and data download of 40GB. Once i started using the same, it was working very slow and taking lot of time in opening the webpages. if we check the download speed on the speedtest.net, was able to see the download speed of .26 mbps and upload speed of .98 mbps

MTS is cheating the customers by marketing the speed up to 9.8 mbps. i can...
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H
hemantrawat
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Non refund of recharge

Address:New Delhi, Delhi, 110019
Website:www.mtsindia.in

I am BP Nayak have an MTS data card no [protected].
I recharged my prepaid data card no on 24th Dec 2015 but unfortunately the recharged was not processed and I waited for about half an hour to activate the same recharge on my data card as the amount was already deducted from my credit card.
When I didn't see anything on my data card for next half an hour then I made a call to customer care and he insisted me to re recharge...
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Address:734101

I had a balance of around 4100mb on 21st of jan., and my last date of pacakage was 21st of jan, and i had recharged my no. with rs 159 pack, but my no. was not carryforwaded with my left balance, so i feel cheated as today when i called the customer care about this they left me held nowhere...plz solve my queries......
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I
immanuel arul singh
from Madurai, Tamil Nadu
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Data card issue

Address:624710
Website:nil

Dear sir/ Madam,
We have purchased 2 data cards at the date of[protected]. But one data card working fine. But another one not working still. the validity also near to expire.

dec/10025- Complaint
dec/17216-Complaint
JAN/5725 -Complaint
6533508- SR No

These all are closed without Resolution. So i am very Angry with MTS Team..

Dont Purchase MTS Data Card. ITs worst...
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V
Vipinraj R
from Mumbai, Maharashtra
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Mts mblaze speed and billing issue

Address:Thiruvananthapuram, Kerala, 695564
Website:www.mtsindia.in/mblaze

I am a postpaid customer of MTS MBLAZE for over an year. My number is [protected]. The plan is 999 unlimited which offered 40 GB of data for one month. It was in splits of 20 GB for day and night respectively. The offered bandwidth was 9 Mbps. After utilizing 40 GB, the bandwidth would drop to 1Mbps and no further charges would be applicable.

I got 4 Mbps for the first two months. After that it dropped and the connection became...
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K
kishore2814
from Mumbai, Maharashtra
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Very low speed and unpleasant customer service

Address:600011
Website:www.mtsindia.com

After visiting MTS Chennai, Perambur store 3 times, bearing poor reply, I got MTS postpaid dongle in pongal offer for Rs 799/-. Their postpaid plans were attractive.

Faced 1st issue on activation of the device. They said signature which was featuring in my license (got 7 years back) did not match my current signature. After few tough calls, device was activated with a 24 hours delay.

Device got activated on 15th...
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B
B. Naveen kumar
from Jodhpur, Rajasthan
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Unnecessary deduct balance from prepaid mobile no.

Address:Pali, Rajasthan, 306902
Website:MTS

I had a one Prepared MTS no. in Rajastan, From MTS Company Unnecessarly they duduct My balance from last[protected] to[protected], Rs.200, i talked with custemer care Excutives, they activated the packages and deducted my balance, after that they will said, Activation by me, But i have ot Activated any type of packages under monthly rental charge. PLS Give me Justice in the form of Refund. and legal action taken under fraud....
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Address:Jaipur, Rajasthan, 302018
Website:www.mtsindia.in

Respected Sir
My Mts Mblaze No is [protected]. And My Name is Piyush Khandelwal. I took a new WiFi Home spot connection from Mts past few days . They told about their product that it provides up to14.7 Mbps Speed. But In real they are not providing that speed . They are providing the 14.7 Kbps Speed and less than that . They assuring that that we are providing 3G Plus Network . They are making fraud me as well as many other customersbr...
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T
Tysonvicky
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Miss my data card number

Address:600115

Hai I miss my MTS data card number
so my MTS datacard number "check my datacard number"
model in :AC2787
PIC:M1c/6B/V2
MEID; A10000237D696E
9B122361BF94...
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S
satpalmahour
from Pune, Maharashtra
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MTS Cheat me

Address:110008

I have taken MTS data card No. [protected]. When I bought it, the executive said me that this is a special plan, This monthly plan of Rs. 599/- and u will get 15gb of 4Mbs speed, He tell me if you will not satisfy it will be refund your money. I used this data 2 days but where is my house my, data not given me speed it is given me 100 kbs speed. I was not satisfied with my data I have complaint to MTS customer care on 2nd Dec15 about my data...
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H
Hajira Anjum
from Bengaluru, Karnataka
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Refund not processed

Address:560003
Website:www.mtsindia.in

To The Manager, This is to inform you that I had recharged for Rd. 51/- on my Dad's mobile number -[protected]. Further, I received a confirmation as well but the amount is not reflecting in the balance. I want to know for what have you taken my money without giving any service. How long does it takes to refund Rs. 51 ??? Seems like 51 matters you more than a Loyal customer. Looking forward for a refund at the earliest....
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C
chat2amit
from Gurgaon, Haryana
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Mts mblaze dongle wifi

Address:Gurgaon, Haryana, 122017

never take a mts dongle anywhere in india (especially in delhi ncr) here are raeson coming from the mouth of custeomr who has been harassed by mts - mts will tell you it is broadbank but they will give speed pathetic speed in delhi region, gurgaon which is sometimes poor that 2g networks - mts will suddently go off and it will show no network for 3-4 days, when you complain, the mts will eb laziest to resolve your issues - mts says that...
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Address:122001
Website:mtsindia.in

I put a request to permanently disconnect my MTS data services on 2 December 2015 after paying the final bill of Rs 1202 but they didn't disconnect and continued the service sending bills consistently and forcing me to pay by calling almost 15 times a day......
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S
Sulabh Bajaj
from Hyderabad, Telangana
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Pathetic services

Address:New Delhi, Delhi, 12001

A good example of irregular and inefficient process. after constant requests to discontinue my connection and clearing my full and final bill i receive a bill of 1600 again. the customer care support adds to the frustration by not understanding what the problem is. i have raised the concern thrice again for this bill and was told to get a call back from a senior team, in vain. my mts postpaid no. is [protected]. ps: the full and final...
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D
Dinesh-khanna
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Late payment charges

Address:Ghaziabad, Uttar Pradesh, 201005
Website:mtsindia.in

Sir, i am using your mts mblaze intertnet services but every time i pay the bill on time and if by chance i forgot to pay the bill i genuinly myself give late payment charges i.e 100 rupees but this time due to personal issues i for got to pay the bill but i pay it on 4th january and my due date is 3rd january dear sir if the person is using your services and by mistake they have forgot to pay bill and next day only he/she pays the bill...
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A
Ajay2000
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Mts data theft.

Address:Kolkata, West Bengal, 700067
Website:www.mtsindia.in

MTS internet service is worst. They will also show you improper data usage. Basically they steals your data so that it expires soon and in the process you have to recharge again. They also lack speed. One will seldom get the speed they promised. If one complains to their customer care they will either talk off the topic or completely deny the issue....
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