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MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

1.5
Last updated Dec 13, 2022
Complaints 2563
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MTS / Sistema Shyam TeleServices [SSTL]
Customer Service Contacts

MTS / Sistema Shyam TeleServices [SSTL] Phone Numbers

Phone
+91 12 4481 2500
39
61
Mobile
+91 91 4515 5155
44
48
Fax
+91 91 3736 6366
+91 91 3716 6166
+91 12 1260 4656

MTS / Sistema Shyam TeleServices [SSTL] Website

MTS / Sistema Shyam TeleServices [SSTL] Head Office Address

MTS Towers 334, Udyog Vihar, Phase-IV
Gurgaon
Gurgaon District
Haryana
India
122001

MTS / Sistema Shyam TeleServices [SSTL] reviews & complaints page 27

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Address:Ernakulam, Kerala, 682030
Website:MTS

Please find the email I had sent to MTS not yet got any response from . My Number is : [protected] Hi James, This mail is to bring your kind attention regarding the irresponsible action from your Customer Care Team. I bought a MTS Data Card No. [protected] on Nov.2015, from the moment till now I faced many bad Experience from your Customer care Team and I am not at all happy with the service I got. Last Year 14th Nov My Net Setter...
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Biplab Goswami
from Mumbai, Maharashtra
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Did not receive recharge balance

Address:Burdwan, West Bengal, 713304

Sir, My mobile no is [protected]. On 8 th january, 16 at 7:22 p.m, a offer came via message. Offer is, "thank u for being with MTS. Now in rs 20 get rs. 15.47(in main account) & rs. 4.53 for 3 days+ 20mts min for 1 day within 72 hour". I recharged on that day at 9:14 p.m. transaction id is [protected]. But I could not get balace till today. So I lodge a complaint at mts customer care. Complaint no is JAN/2178 DATED 12.1.16. But mts replied...
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K
kiran hk
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Regarding speed issue

Address:Mysore, Karnataka, 570011
Website:www.mtsindia.in/FeedbackForm

Hi this is Kiran my Dongle number is [protected] regarding speed issue i complaint thrice but no one is replied my complaint... if i didn't pay my bill they will call and messaging me many times about the bill... but now no one is replying my complaint......
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T
timmynar
from Mumbai, Maharashtra
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I brought their data card a week ago and its yet not activated.

Address:New Delhi, Delhi, 110085

I brought their MTS Data card a week ago but its yet not activated. The seller Neha and Tammana with phone number of [protected] they make fool and always keep lying that it will be activated the night 9 pm but it didnt . She used to say this line everyday but my card not activated. When she was selling me this data card then she said that after address verification the card will activated with in 4 hours and in reality after purchasing...
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R
Ragu
from Chennai, Tamil Nadu
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After cancellation again asking to pay the amount

Address:Chennai, Tamil Nadu, 600034
Website:www.mtsindia.in

My MTS number is [protected], I have already deactivate the number on jun-15 and my request no was 5270493 ., still i have not got the mail from MTS about the status of my account, and my last payment details, i am ready to pay the outstanding amount, please send the usage report and status of my account. and pay ment details why there was no reply for the cancellation request raised on jun-2015...
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S
sahil ramdhari
from Mathura, Uttar Pradesh
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Network problem

Address:Sri Ganganagar, Rajasthan, 335021

Sir this area network problem for last 6 months. network is not available on this area 6 months before network was full but present time network coverage so bad please sir its solution now.. vill 77 np, po. 75 np pin code 335021 tehsil raisinhnagar distt. sriganganagar RAJASTHAN MY MOBILE NUMBER [protected]...
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I
immanuel arul singh
from Madurai, Tamil Nadu
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Data card not working

Address:624710

Dear sir/ Madam, I have purchased mts data card on dec 19th. still now it is not working. i have raised too many complaints. they didnt give proper solution and they will closed the ticket without confirm with customer. We are unsatisfy with MTS data card....
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S
Supratim.Biswas
from Gurgaon, Haryana
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Band width 100 kbps where as being charged for 3G data

Address:Vadodara, Gujarat, 390007

I am using a 3G data plan from MTS of no [protected] for 40 GB data monthly for 999+ taxes plan. For long I am getting speed of 0.05 kbps and lodged complain with MTS, they failed and asked me to communicate to appellate committee. Did every thing and now I am getting a call from some one, identifying himself as MTS employee, told me they can not provide any speed more than 200 kbps per minute. My complain no with them was Jan/5050, now...
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G
guitarlover27
from Mumbai, Maharashtra
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Fake bill generation and harassment

Address:New Delhi, Delhi
Website:www.mtsindia.in

Earlier also I lodged a complaint but to no use. The company repeatedly kept generating additional fake bills and sending me email/sms for payment of these bills. I even cleared their all the earlier bills and informed them that I am no longer using their service. Still, the company is sending me legal notice with their collection representative named Manish Meena/Tarun Joshi pretending themselves as advocates and they additionally demanded...
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D
deepika19590
from Pune, Maharashtra
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Mts bill payment: harassment by the company

Address:New Delhi, Delhi, 1100220
Website:www.mtsindia.in/mblaze

This is regarding my MTS NUMBER : [protected], for which I requested the data services closureby the company and paid all the outstanding bill that was RS. 2218. After that by the end of the next month they sent me a new bill, explaining it as that "it takes around 15 days for the service discontinuation:" and you have to pay the bill . For which I denied, so they sent me a new bil of amount Rs.210, including the penalty for the non payment...
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S
Somasundaram Palanisamy
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Repeated SMS

Address:Mysore, Karnataka, 570023

Hi, I have been using MTS postpaid data connection for the past 3 years. In the last six months or so, I am getting repeated SMSs about payment reminders. Though my due date is on 18th of every month, I used to get messages from 04th on wards.Sometimes in a day I will get two or three such SMS's. By the time I pay the amount on 10th or 12th, I will get more than 10 reminder SMSs. In my busy work schedule, this kind of messages disturbing...
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A
Akhil Pokharna
from Dehra Dun, Uttarakhand
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Recharged but after 5 days not able to use data

I rechared my data card 10 days ago. it is showing 5 gb data but still internet not working. it is showing zero balance error. this is rediculous, due to this I was not able to fill very crucial form. MTS company is responsible for my loss. very poor service by them....
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G
giriraj kumar
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Deactivate my mts MBLAZE

Address:Faridabad, Haryana, 121001
Website:www.mtsindia.in

I want to deactivate my MTS MBLAZE data card no [protected] .when i brought to data card company asked me u have 40gb data in rs1300. but now comapnay send me another bill means for 1 mts data card i paid 1300 + 1454. my conatct no-[protected]. i cant clear the bal. becoz i dnt hav money to give u. i[censored] want to take ur data card back, so u can. but cant give u mony anymore....
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F
Forver Friend Amit
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Fraud

Address:335001

Hello, i am using mblaze data card my data card number is [protected] on[protected] i checked data plan for mblaze in mts website the link is http://www.mtsindia.in/rajasthan/MBlazeUltra_prepaid.htmlas per information i recharg my device with 201 and after i received recharg successful i wait some time and than i recharg 699 insted of 12 gb data i received only 8 gb regular data and when i contact customer care of mts they replaid...
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I
immanuel arul singh
from Madurai, Tamil Nadu
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MTS DATA CARD Not Working From The Date Of Purchasing 19-12-2015

Address:624710

I have purchased MTS data card on 19-dec 2015. But its not working till the date of purchase. i have complaint No :DEC/10025 and DEC/17216 and Service Request No: 6533508. the Data card No: [protected]. They Replaced # Data cards. But no use. There is no proper response from MTS . So i lodge a Consumer complaintRegard this Issue....
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P
pv0673
from Dehra Dun, Uttarakhand
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Recharge benefit and proper response are not given by mts company

Address:Jaipur, Rajasthan, 302021
Website:mtsindia.in

I had recharged 16/ rs by online method on dated 1st december 2015. and benefit (100 Local & National SMS/Day * 28 Days) is not receving after recharge. Online Transaction id is ----[protected]. mobile number... .[protected] So I had call customer care 198 and told me your customer care officer you have charged 1/ rs daily deduction to use this sms service. but there are no any information mts online rechage website . after it i had...
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P
pkking97
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Not providing mentioned speed

Address:New Delhi, Delhi, 110042
Website:mts.india.in

I'm having mts mblaze postpaid dongle. they mentioned to provide 9.8 mbps speed to their custmer but they not provide even 512 kbps speed, they lie...
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Address:700091
Website:www.mtsindia.in

My MTS device(Device no. [protected]) was not working since September, 2015. So I have complaint them on 29th September, 2015 that the device is not working properly so I wish to discontinue the service. The complaint no. is 2587460. After this complain they neither send some person to check the device nor discontinued the connection. I have got a bill on October, November and December also. As I have not used the data card and it was not...
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R
ROHITH JOSHI
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dec/7704-84 53 334157

Address:Dakshina Kannada, Karnataka, 575001
Website:Dec/7704

Hi Team

Very worst services from MTS

I logging ticket from fast 2 week's they are closing without intimation... Every calls
2 days back one guy called about my shelfcare login issue I shred my password also... Still not working he told I will check with concern team now that ticket has been closed...

Very bad services from MTS I will mentions below reasons

@ Executive...
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A
ankitsri.8859
from Delhi, Delhi
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MBlaze ultra wi-fi_8459972552

Address:New Delhi, Delhi, 110052
Website:www.mtsindia.in

I have purchased a mBlaze ultra wi-fi dongle with reference number [protected]. My service gets activated on 16th November'2015 and suddenly i found that it was not working properly. I called customer support many a times but they were saying there is some issue in network in your area, kindly give us some time to resolve the issue but it never happened. Then they started saying that they are arranging a service engineer at my place which...
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