MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

I am fed up with the MTS Services now. I was facing speed related issue since last 15 days, I dropped msg on Whats APP customer care no. i.e. [protected] and made call on the same many times and in response, I received the following msg: Hi, we have received your request. Our customer care executive will contact you shortly. Thank you for contacting us. Team MTS but neither call nor msg had been received any time. on making call at...

I am new user of mts mblaze after activation till today I didn't get the speed of Internet as they said before activation and their customer care services is very poor they automatically activate vas services and deduct our money. Mts mblaze is just waste of time...

I am one more bakara for MTS i would say i used this pathatic service in the year of 2012 . I was using 899 unlimited plan suddenly i got an email saying my plan got changed to advance rental plan of Rs 2399.22 and i was charged more than rs 3000.I have called the customer care more than 20 times repetedly explaining the same issue.They use to tell that it has escalated to next level ...my connection was disconnected.I sent a mail to customer...

I recharged my mts data card app 7 dic. 2015. but after some days speed become so poor. i got the messege that you have crossed your limit of your high speed data. i recharged 399 in which i got 3.5 gb data. but after 17 dec. my speed converted in 2 g as per said by customer care office in agra office . i complaint there and complaint by mail and call center also. but nothing could happen. finally my data card balance is going...

Dear sir, My data card no is [protected]. My card is not working last 5 days. I have compliant more than 10 times (DEC/14996) and also i make call to customer care. But there is no response till date....

We boughtMTS wifi dongle from shop JOANNA ENTERPRISES, X/2506, Street No. 9, Raghubarpura, Main Road, Gandhi nagar, Delhi-110031, 22/12/2015 . They verified our docs on 23/12/15. Despite that and many phone calls later(to above mentioned persons) to which they either didnt pick up or replied rudely, We still dont have it working. Its mentally harrassing and bad reputation for such a reputed brand. Pls refund...

MTS - Post bill I got the MTS post data card and cancelled due to extra charge and they told me to pay full payment up-to-date bill and i was paid the full bill and cancelled the MTS post connection its happen before 11months and Now, i got call from one lady Her number[protected] she told tat we got complaint about mts bill payment with you. i have pay some payment to mts bill what is this ? I said tat mam, i paid the full...

I brought new MTS postpaid connection for RS 1300 and plan is 999. Seller told something about plan which is not actually available in plan list. I am not aware of it and retailer didn't show any plan details he just explained about the details. Retailer gave so many commitments about 999 plan. those are, 1, 24 GB download data + unlimited video streaming [example face book, whats app, you tube and etc). 2.100 rupees wavered from every...

(Note: In the interest of privacy, I have consciously withheld all identifiable details of individuals mentioned here although I have all their names, email IDs and phone numbers and in some cases, even service request numbers. Am happy to share it with MTS if they do care to ask me for it) I have been trying to get MTS to cancel my MBlaze data card for about 4 months now. I first asked for a cancellation in September and I am still getting...

I want a receipt and that facility should be available on Internet. Why ? Every company gives this facility. If you don't know the procedure, hire some computer engineer. I am not satisfied with your service. N R Mehta MTS No: [protected]...

I made a 699 INR netbanking recharge for my data card no [protected], on dated 11/12/2015, on mts website, money was debited but not accounted, and same should be refunded withing 7 days, till now no refund yet, nobody reponding on my request, I want my money back which is debited but accounted in my MTS account...

Dear MTS team My device no. [protected] is not working before 16.dec. nd not solved ur MTS BR nd call centre nd technical team. So i van't bill paid for this month. Regards Gopesh [protected]...

The issue is in regard to Data Card Number [protected]. My name is Arka Paul. My Data Card validity was supposed to expire on 17th of December, 2015. I still had around 30GB data balance left in my account. I recharged with Rs 248 within validity period on 17th Dec at 12:56 PM. However MTS deducted my total balance and its down to 0 GB. Last month I recharged with Rs 499 on 20th Nov, 2015 AT 12:19pm, and it carries 28 days validity period....

Dear sir, My Mts data card no is.[protected]. I submit a bill of Rs.1045 on[protected] mistakenly the bill submitted on wrong no the wrong no is [protected] and the Transaction id is.[protected]. So sir my request is this that kindly transfer or refund this amount on my number on urgent basis. It's a humble request. My number-[protected] Number owner name-Abhishek Garg My personal registered no- [protected] Bill amount - Rs.1045 Thanks...

I holds MTS datacard, and i requested cancellation for datacard on SEP 22 2015 via helpline nuber, they request me to pay the bill for proceeding cancellation, so i paid bill amout, after two months they are telling i need to pay 2 months bill OCT/NOV 2015, because your cancellation was not processed, i send mail to MTS customer care, they are telling its not canceled you need to pay two months bills otehr wise each moth amount will pile...

I have brought a dongle in October15 after one month it was not wkrking. It's signal goes off . I contacted local MTS person and customer care, wrote mail then MTS local person repair it but again after one month it goes faulty and now no body is responding properly not even answering mail properly. I am having very bad experience with this and the purpose for which I brought it was in vain....

Hi, I am not using MTS data card for atleast last 6 months dure to poor connectivity and most of the time no connection. I called customer care many and many times for de-activation. But it was not de-activated. And MTS is asking for payment. There was several emails I sent to customer care. but no-one read the email. Always they reply a copy paste sentence without reading the email. Can you tell me If you do not de-activate the connection...

Hi I purchased a mts dongle with no [protected]. I was told it's 3g and monthly rental will be 599plus tax.but it's speed is very slow hardly 10to 20 kb/s.even in night.I contacted customer care but they are telling that there are many connection in my area that's y speed is slow..and it will be like this speed only.I ma feeling like I m fooled and cheated. I ask them for refunding my money they say that they will no return it.mts india is...

[protected] [protected] This is my MTS numbers After disconnection of my MBlaze I am still getting Bills Called Customer care they are saying they will arrange call back, but they are not. Service was also very bad, Now they are sending bills and making us to worry. I have not used after submitting cancellation. They have given cancellation number also. Kindly Solve....

I am using mts WiFi connection, I have changed from pospaid to prepaid while changing they have collected some amount from me.while collection they have got less amount from I don't no about it. But after 8month they are calling me threatening me & my family.please help me...