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MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

1.5
Last updated Dec 13, 2022
Complaints 2563
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MTS / Sistema Shyam TeleServices [SSTL]
Customer Service Contacts

MTS / Sistema Shyam TeleServices [SSTL] Phone Numbers

Phone
+91 12 4481 2500
39
61
Mobile
+91 91 4515 5155
44
48
Fax
+91 91 3736 6366
+91 91 3716 6166
+91 12 1260 4656

MTS / Sistema Shyam TeleServices [SSTL] Website

MTS / Sistema Shyam TeleServices [SSTL] Head Office Address

MTS Towers 334, Udyog Vihar, Phase-IV
Gurgaon
Gurgaon District
Haryana
India
122001

MTS / Sistema Shyam TeleServices [SSTL] reviews & complaints page 34

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S
sharma86pushkar
from Delhi, Delhi
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Refund Process of MBlaze 8459656196

Address:New Delhi, Delhi, 110043

Hello, I bought an MBLAZE device on 12-Sept-2015 on a cost of Rs 1499 and its no is [protected]. I am not satisfied with the internet speed. I did/do not want to use this device anymore. So want to submit the device and get refund for this device. At the very first, I have requested for refund process on 19Sept 2015 with all the details and invoice copy. Due to not getting response from MTS side, this issue has been delayed. I continuously...
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Address:Chennai, Tamil Nadu, 600095

Dear Sir/madam, MTS complaint number : 5910840 Data card number : [protected] My Name : Sadhasivam I have purchased this data card last month(Sep) around 15th (executive mentioned that invoice will be send to my mail id but till now it not reached me)and this was activated on 18th but data card was not working so I have raise complaint with MTS and they sent their engineer and confirmed that MTS data card will not work so one of their...
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A
amy_madzece
from Gurgaon, Haryana
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MTS data Card service unavailable

Address:122001
Website:www.mtsindia.com

Recently, I purchased MTS data card # [protected] on . While purchasing It was promised the plan with a speed of 9.8 Mbps .I don't find the speed of 2G even while using it.Data card is working at worst speed . I also had a talk with customer care executive and as per him there is some network up gradation work going on in this area. If this was the scenario why it was not informed at the time purchase itself.I also sent a complaint mail to...
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A
achatterjee31
from Digboi, Assam
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Not registering my complaint

Address:712201

Mts company.i called up customer care for deactivating my mts mblaze postpaid connection with no [protected] registered by name Rabindranath chatterjee. They said after ur full payment ur card will be deactivated nd the complaint has been registered.i called up after payment for conformation.they said no complaint has been made. Urgently need some solution.coz i cant pay the bill from next month....
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S
Soma Giridhar
from Mysore, Karnataka
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Fake calls

Address:516004

Respected Sir/Madam, I am from Kadapa District of Andhra Pradesh State, today i have received a call from the no.[protected], a lady told me that someone has filled a suit against me at Delhi court, i can not understand what is the matter then the lady gave me a no.[protected] named Vikram Rana.After that i came to know that i have a outstanding balance, so the company has filled a civil case in my name. But neither i have received any legal...
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R
Ruban69
from Pune, Maharashtra
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Data Card not activated / Dealer Spoke harsly

Address:Chennai, Tamil Nadu, 600 058

This is Ruban G. My number is [protected]. On 6/10/2015 I have called MTS Customer Service and requestd for demo for MTS Data Card so they have sent one of their dealer but that dealer not even brought Laptop. However, I have bought 2 MTS Data Card and that dealer promied me that the Cards will be activated within 24 hours so I have waited util 9/10/2015 evening but cards were not activated so I tried to call that dealer (Dealer num#[protected])...
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Address:560098
Website:mtsmlife.mtsindia.in/?isdn=919141985017&old_url=www.mtsindia.in/mblaze

This is in regards to my complain number which was created only after two days of my complain. I had recharged my MTS Data card on 10th of OCT after which I never got my speed and I have called MTS everyday 3 times or more than that.Initially everybdy assured me for a call back and nobody called me.When I wanted to escalate they created a complain number for me which OCT/2499 and said the resolver team will be calling me back and they did...
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M
Muralidamodaran
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MTS Post Data Card -Less Speed

Address:600100

Initially took the plan of 999 rs Broad band connection with promised speed of 5mbps and 40GB, later in the month on may2015 they changed the plan and reduced the Speed and capacity to 24GB Filled a Customer service complaint, find out speed is only 300kbps and they said this is the possible speed I will get due to number of connection.They replied they cant help further. Connection Details are attached. MY Number: [protected] Request...
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Address:Mysore, Karnataka, 570023

My datacard number :: [protected] MTS mblaze karnataka I have cleared all the bills till date & I called customer support for 4-5 times to disconnect my postpaid datacard connection, but they are not transferring call to supervisors. I want connection to disconnect & I don't want to pay any bills further. Even I did mail for two times, but I didn't received any reply message from your side. they are planning to extend this & make...
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A
anshul121095
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Very slow internet dongle

Address:Jaipur, Rajasthan, 303104
Website:mtsindia.in

I have been using an MTS MBLAZE internet dongle for 10 months. They claim the speed upto 9.8 mpbs. But I am receiving the speed normally 700 kbps and sometimes 1-1.5 mbps. After registering the complaint they did not do anything about it, asked some questions & details and closed the complaint saying that you are 1.9 kms away from the tower and we can not do anything and the complaint is resolved....
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N
niks1989
from Noida, Uttar Pradesh
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Not disconnecting my mts data card 8459373288

Address:Ghaziabad, Uttar Pradesh, 201001

Sir i am not using mts data card from last fifteen days.I have deposited my due bill amount rs 1310 to your mts partner national communication shop no 5 shambhu dayal building ghaziabad on 07/10/2015 against my billed amount of rs 1203 in which he include rs 100 for the disconnection charges of the data card. He told me to contact with the number [protected] to disconnect. I called that number three times they told me that you have to...
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G
gopinath.vipin
from Delhi, Delhi
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M

Address:Thiruvananthapuram, Kerala, 695014
Website:www.mtsindia.in

Dear Sir/Madam, I'm writing to you directly because I did not get any satisfactory response from MTS authority. I was using MTS postpaid services for internet. GOPINATH V MDN NO : [protected] In july 31, I changed my postpaid plan to prepaid by paying all bills till that date and extra paid for prepaid connection. Please find the attached photo. Later from september onwards I used to get calls and mails from MTS asking me...
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O
Okok123456
from Mumbai, Maharashtra
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Data card balance not carried over and poor care service

Address:600058
Website:Mtsindia.in

Hi I purchased data cart from MTS on 19.09.2015 #[protected] nesg from then recd on21.09/15 stating that Data card activated I checked same day Night 23.32 hrs it is not activated and No balance in said a/c no Next day 22.09.2015 Telecaller Named Priya called and informed that I have to spent minimum 200 mb innext two days I told vher that yesterday I checked and it is not activated so I will try today evening then operation started from 19.30...
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R
Rammurthi Buddha
from Bangalore, Karnataka
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Postpaid data card biling and refund issue

Address:Bangalore, Karnataka, 560094
Website:www.mtsindia.in

Dear Sir, Recently I have a taken MTS postpaid data card no [protected] with account no [protected] from MTS executive SUNNY contact no [protected].It was not working from first day itself. This executive did not give any payment receipt and said MTS team will send a payment confirmation maill with in 24 hours but it was more than a month I did not get any thing from any one. For using 2 or 3 days they illegally charged me Rs 250 and MTS...
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Kapil G. Insan
from New Delhi, Delhi
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Threatening Calls

Address:New Delhi, Delhi
Website:www.mtsindia.in/Delhi/

Hi, MTS persons are threatning me to forward case file to court regarding non payment of MTS Data Card. Conversation with MTS begin here- The bill outstanding of 2128 rs. was pending. On 10th July, They first call me to pay the outstanding of 1400 rs., remaining they will give waiver to me. The person told me to pay the 1490 on same day. Then I called helpline number. she asked me to pay the 1490 within today, only then they would...
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S
sam pandiyan
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Validity time

Address:Coimbatore, Tamil Nadu
Website:mlife.mtsindia.in/?isdn=918925980871&old_url=www.mtsindia.in/mblaze

My number is [protected] sam pandiyan pollachi last month i have recharged for 499 company said they will give me 5 gb data they gave me 4 gb in main account and 1 gb in promo account and there is only one validity date . so i thought till that date i can use that whole data, before three days to expiry i have 3.5 gb in main account and 1 gb in promo account but when i saw in the next day there is only one gb data only without any information...
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Address:Gurgaon, Haryana
Website:www.mtsindia.in

Hello All, My name is Rahul Gupta and I would like to complain about My Postpaid MTS WiFi Datacard connection with MDN Number [protected]. When I purchased this connection I was told that its a 9.1 MBPS Connection and it will work atleast at the speed of 5 to 7 MBPS and I can Connect upto 5 Devices on this connection BUT as soon as I started using this connection it is giving the worst speed of 0.07 MBPS (41 Bits per Second) which is totally...
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subha shree
from Chennai, Tamil Nadu
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MTS Mblaze

Address:Coimbatore, Tamil Nadu

What the hell is going on...i have surrended my SIm but you dont update n ask me pay the bill for the mnths after i surrender the sim.. you have sent msg frm legal department too... to hell with u.. i strongly reccommend all people not to ever have any tie up with this company..deeply worried n irritated to core..worstu customer service ever..i[censored] dont know to respond to customers call..y do u run a company...
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G
Georgedsaga
from Delhi, Delhi
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Bribe to activate the data card

Address:Chennai, Tamil Nadu

Very regretfully and disappointed to inform that MTS retailer MR. Raman [protected] asked me Rs. 100/- extra to activate the MTS data card no. [protected]. It is demoralize and disheartening that from[protected] He did not activate the data card by not upload the photocopy of proof which I submit. He did not attend my calls and if I call center, staffs not register the complaint against him and not issue the complaint number. MTS service is...
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I
itsme.kiku
from Mumbai, Maharashtra
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Cancel my MTS BLAZE Dongle Data Card,, which i dont use,,

Address:New Delhi, Delhi
Website:www.mtsindia.in/FeedbackForm/FeedBack.aspx

Please NOTE that am using MTS connection from nearly a year, , i didnt face any concern initially, , but from last 2-3 month, , everyday its consuming 1GB data and by 10th - 15th day of every month, , 10GB getting over and it will ask for recharge, , , which is pethatic, i had raised many complaints, , customer service they say technical ppl will call in 4 hrs, , and when the technical support person will call in 4 hrs and he will say,...
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