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MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

1.5
Last updated Dec 13, 2022
Complaints 2563
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MTS / Sistema Shyam TeleServices [SSTL]
Customer Service Contacts

MTS / Sistema Shyam TeleServices [SSTL] Phone Numbers

Phone
+91 12 4481 2500
39
61
Mobile
+91 91 4515 5155
44
48
Fax
+91 91 3736 6366
+91 91 3716 6166
+91 12 1260 4656

MTS / Sistema Shyam TeleServices [SSTL] Website

MTS / Sistema Shyam TeleServices [SSTL] Head Office Address

MTS Towers 334, Udyog Vihar, Phase-IV
Gurgaon
Gurgaon District
Haryana
India
122001

MTS / Sistema Shyam TeleServices [SSTL] reviews & complaints page 37

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B
Bhagyashree Maru
from Delhi, Delhi
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The account is not being closed even after several requests.

Address:New Delhi, Delhi

My husband took MTS data card postpaid connection in March 2015 and from the last 2 months we are not using it and we have requested the closing of this data card for several times over calls but they never close it and they have been sending us bill every month, and last month the MTS representative came on 22/08/2015 and we have asked him to close it for the final time and paid the bill that they generated for the month of August bill amount...
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Address:New Delhi, Delhi

MTS Fraud 1. POSTPAID CONNECTION given at a very lucrative tariif 2. device sold at a very high rate Rs. 1800 for MBLAZE ULTRA Wi-Fi. 3. Then Plan automatically changed to half quantum in Day and Half quantum in night. Practically they reduced your data limit to half as most o[censored]s use our data in day time.So you have to buy high speed vouchers for an extra cost. 4.Then they revised the limits for day and night from 5 GB to 3 GB. 5....
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H
hemanth vinay
from Mumbai, Maharashtra
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Camcellation of Postpaid service not accepting

Address:Bangalore Urban, Karnataka

Hi I am Hemanth, I am postpaid customer of MTS, I raised a compliant to stop service two week before, but no response from MTS and if I call to them they say like you will get another call to cancel service in an hour. But that is not happened. And now I need to pay bill for coming month...
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A
Amit Singh Sodha
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Speed not as they promised

Address:Bangalore, Karnataka

While buying MTS Mblaze dongle they promised me that i will get good speed and service but unfortunately from the day first i am not getting the speed which they promised.I raised complain several times but they didn't resolved the issue and closed the ticket without my knowledge.Complain no-Jul8671, Aug664, Aug, 3809, Aug5580...
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L
leo.abhishek
from Gurgaon, Haryana
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MTS Data card disconnection

Address:Gurgaon, Haryana

I was using 3 datacards and now I do not require them. I want to amicably close the connection. However, this company is so unprofessional that it does not give me any window for disconnection. Further, they have barred the connection and still keep generating the bills for every month. Also, they threaten me over phone and over emails(from a gmail account) of legal action and when I reply them seeking disconnection, they do not care to...
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R
ramyarohini
from Mumbai, Maharashtra
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Unwanted caller tunes activation automatically

Address:Bangalore, Karnataka

THE ACTIVATION OF THE CALLER TUNE WITHOUT MY PERMISSION I keep getting calls from the MTS customer care. I pick the call the disconnected after that it actomatically actiavted the caller tune to my number [protected], within one hour it should be deactivated or I will port this number. worst service ever. pls do the needful at the earlist. Regards Kavitha...
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T
Tejas Dusara
from Mumbai, Maharashtra
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Not giving proper answer of the query of connectivity

Address:Ahmedabad, Gujarat

I am facing connectivity problem since so long and whenever I registered a complaint, it starts properly. My billing cycle is 1st of every month. It has already 9 DAYS gone from the cycle start. But I didnt get any connectivity till date. I have filed complaint on 2nd September at there customer care center(Complaint No. SEP/2247). They have informed me that we will call you in working hours only(What they defined working hours is 9 am to...
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D
Deepanshu Aneja
from Shamli, Uttar Pradesh
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Regarding wrong information supplied

Address:Gurgaon, Haryana

I am the owner of khera and assocites .i do have a package from mts blaze with name ashwani khera and no is [protected] for the mts .From last two days i am complaing against of slow speed and to put a booster pack these people acknowlege and saying yes we will put in 3 hours but nothing is dobe after calling so many times now they are saying to wait for three more days.I can not work and my emloyees are sitting ideal without internet.Whole...
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rawatrohan98
from Ghaziabad, Uttar Pradesh
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Regarding bill issue

Address:Ghaziabad, Uttar Pradesh

Hi, my name is ramesh rawat i used mts wifi dongle from last 1 year, my mts no is [protected] as it goes well untill the bill of august 2015 came, as everytime my monthly bill was rs 1139 including all texes, and i pay it every time but this time they send me a bill of rs 1156 and mentioning that a vas service is activated on my mts dongle, as i didnot use such kind of service in my dongle i just use my dongle to surf internet, i also complaint...
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V
vikas_grover33
from Mumbai, Maharashtra
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Deactivation of mts data card

Address:New Delhi, Delhi

My name is Nakka Santosh Kumar, my mobile number is [protected], i have mts data card connection whose number is [protected]. MTS company disconnected my data card connection without any reason. i paid all the bills and when i call them they refuse my request every time, this is my 3rd complaint for the same but i didn't get any solutions from mts. This is recluse from mts company, worst service ever have....
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K
kanikakothari
from Kolkata, West Bengal
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Duping Customers with hoax reactivations #MTSfeedback

Address:New Delhi, Delhi

MTS number: [protected] Mail recieved from MTS apellate states the connection has been temporarily deactivated since 27th August https://gyazo.com/73deea965f737956f6af1483e44b454d May I know why when a permanent disconnection request was placed on 23rd June'15 Request number: 180040 https://gyazo.com/84b90e34f39f2204265dad6bf2bb7f9c Bills are being continuously raised even after disconnection request was placed. They are sending...
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I
ishra
from Naharlagun, Arunachal Pradesh
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Bill Fraud

I have a MTS connection [protected], I have paid my bill of cost Rs 777 on 18th aug, from MTS web portal, but that payment is not received in device account. After a long useless mail trail, I recharged again my MTS device on 27th aug as they deactivated my service. MTS are not refunding my amount. I have given all the necessary information, account details and net banking statement, but they are not resolving my issue. Please consider...
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S
sudipbtech
from Mumbai, Maharashtra
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MTS data card using harassment

Address:Kolkata, West Bengal

Dear sir, Myself Sudip Kumar Bera, S/o- Late Narendra Nath Bera, address- 25/5 Avenue south road, Santoshpur, Kolkata-700075, West Bengal, Email [protected]@yahoo.co.in, phone no-[protected]. Few month back i had purchased a MTS Data card for internet access, no- [protected]. From the beginning it was not working properly, Speed is very low, sometimes it disconnected automatically. I have logged many complain from last three months....
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S
sareddy kullai reddy
from Chennai, Tamil Nadu
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Regrading the waiver amount.

Address:Chennai, Tamil Nadu

I had a complaint issue and already rises a request for my problem on MTS no of [protected]. Main Subject: I have been raised the request for safe custody mode on july... after it was reactivated automatically, but main issue was that these unbilled amount of Rs1127 has came to my account. so current status of my mts account is inactive status because of these issue. I hope you will understand and solve my problem immediately. Thank...
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G
Garima Kalra
from Hyderabad, Telangana
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WiFi Dongle network issue from first day

Address:New Delhi, Delhi

I have purchase a new wifi dongle on 11.08.2015 and i am first complaint 12.08.2015 and executive / technician will came 18.08.2015 and he told me this is network issue and your problem is not resolve return the dongle and after that refund your amount i complaint in toll free customer care he told me send the complaint in my customer care mail id i send the mail on 20.08.2015 first mail and in the mail i told my problem and my mts dongle...
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Address:New Delhi, Delhi

My name Prateek Juneja. I purchased a wi fi dongle of MTS on[protected]. Till date even after spending about Rs. 300 on telephone calls and after writing so many mails at [protected]@mtsindia.in nothing has been happened. I purchased the dongle as I had to Visit Mumbai and there dongle was needed for some official works but neither I had any internet facility while visiting Mumbai and because of that I faces huge losses and my reputation....
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S
sudipbtech
from Mumbai, Maharashtra
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Data card problem

Address:Kolkata, West Bengal

Dear sir, Myself Sudip Kumar Bera, S/o- Late Narendra Nath Bera, address- 25/5 Avenew south road, Santoshpur, Kolkata-700075, West Bengal, Email [protected]@yahoo.co.in, phone no-[protected]. Few month back i had purchased a MTS Data card for internet access, no- [protected]. From the beginning it was not working properly, Speed is very low, some times it disconnected automatically. I have logged many complain from last three months....
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A
Anup Kumar I
from Jalandhar, Punjab
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Harassment for undue payment

Address:New Delhi, Delhi

Sir, My MTS dongle no was [protected]. It stopped functioning in June 2015. After more than of dozen complain in MTS customer care, I requested to close my service. I paid the last bill even without benefit of service. Now they say that while your request to close the service was in progress phone call dropped, so even without service you need to pay the monthly bill. In July they demanded ₹904, I argued with them but they behaved rude,...
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N
narendra90
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Speed related issue

Address:Ajmer, Rajasthan

I purchased mts mblaze ultra wifi data card .([protected] number) when i pruchased that time i asked that is suitable my locality . but i used i receive less than 2g speed.' i complain to company . complain number is sep/1501. company reply me that you live far from tower.so you not receive speed. now what i purchased home near mts tower. company cheating me. pls return my datacard otherwise gave me good speed....
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R
ravindra mumgai
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About bill

Address:Jaipur, Rajasthan

Dear sir, my MTS data card no [protected]. my plan is unlimited with rs 799/- and i pay this same amount. but now my bill i recived via email is 999/- and payment collection agent also told me that my plan with 999/- and collection agent name is bhimsingh. so please clearify this issue that how you change my rental without any information. when i purchase a plan for any rental then how you change it.please clear it imideatly. yours...
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