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MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

1.5
Last updated Dec 13, 2022
Complaints 2563
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MTS / Sistema Shyam TeleServices [SSTL]
Customer Service Contacts

MTS / Sistema Shyam TeleServices [SSTL] Phone Numbers

Phone
+91 12 4481 2500
39
61
Mobile
+91 91 4515 5155
44
48
Fax
+91 91 3736 6366
+91 91 3716 6166
+91 12 1260 4656

MTS / Sistema Shyam TeleServices [SSTL] Website

MTS / Sistema Shyam TeleServices [SSTL] Head Office Address

MTS Towers 334, Udyog Vihar, Phase-IV
Gurgaon
Gurgaon District
Haryana
India
122001

MTS / Sistema Shyam TeleServices [SSTL] reviews & complaints page 38

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V
vikas_grover33
from Mumbai, Maharashtra
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Deactivation of mts data card

Address:New Delhi, Delhi

My name is vikas grover my mobile number is[protected], i have a mts data card connection whose number is [protected], company disconnect my connection without giving me any information. i paid all my bills. this is 3rd complaint for mts for the same issue, but i did'nt get any solution till, even a single call from mts and from complaint domain. i loss lot of work and money harm from my clients because of this cause....
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Address:Dehradun, Uttarakhand

I got my connection disconnected on 7Feb because device got damaged and they didnt had replacement device(MTS MBlaze Power WiFi Rs.2, 899 ). They provided Mblaze but made a new contract. So for the previous damaged device they kept billing saying that it was temporary disconnected. If i have complained and they have provided new contract how can they keep billing. i even paid bill for feb, mar and april because they were calling my parents...
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K
keswanisona
from Mumbai, Maharashtra
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New connection but low speed

Address:Kolkata, West Bengal

My Name is Swapna Keswani taken a New Connection Of MTS Homespot Instant WiFi on 28 Aug 2015 ...Normally i activated my wifi but when i start using, the speed is so slow i cannot start the google page also... when i call to customer care the customer executive is saying only 2 things first restart the data and second call back arrangement ..i talked many executive same words i m listing..the executive names are PRIYA ROY AND SAHIL AHMED.....
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S
Sambhavj2
from Phagwara, Punjab
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No consumer service

Address:Haridwar, Uttarakhand

Bought mts mblaze postpaid online from flipkart delivered at haridwar with subject to delhi registration, so it cannot be activated from haridwar as date lapsed for returning the product to flipkart. On contacting mts consumer care was being denied for any help stating they do not entertain third party seller and it could only be activated from delhi only....
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Address:Thiruvananthapuram, Kerala

I am a MTS postpaid datacard customer ( [protected] ) and I took the 999 plan which was 40 gb unlimited ( 20 gb day and 20 gb night ) over the period of time, the MTS service providers have cut short the data volume and it is less than 20 GB now. on top of this the quality of connection is very poor and fails to provide continuous connectivity....
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P
Prof. B V Buddhadev
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MTS Service is harassing me

Address:Ahmedabad, Gujarat

I have lost my MTS number [protected] and then asked for closing same number and then had chat with MTS customer care number and told me pay last bill and he adviced me to send the mail to MTS customer care for closing this [protected] and at same time I called MTS rep for buying dongle and I paid money for new connection and I got this current [protected] curenlty using and paying regular bills for it but still I am getting bill for old number...
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D
deepikakhorana
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Indoor Problem

Address:Faridabad, Haryana

I have MTS datacard no [protected]. My complaint numbers are AUG/14037, AUG 14853. After every complain i got a call from MTS, number is ([protected])regarding my complaints they told that it is problem from our mts side and your area in which you are living come under INDOOR area so you facing this issue. Then i asked very politely that then why should i pay bills to MTS he cut the call and immediately i got the reply that we are unable to...
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Address:Chennai, Tamil Nadu

DO NOT BUY MTS! - We purchased a MTS 3G Plus dongle ([protected], at an advertised maximum speed of 9.8 Mbps) at the MTS store from T Nagar, Chennai on August 17, 2015 under the plan 700/- per month for 14GB FUP limit (7GB for day and 7 GB night). During the purchase we were promised a minimum speed of 1.5-2 Mbps. The internet connection was activated on August 20, 2015. And then the worst times of our life started. 1. The speed was far...
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S
srkurup
from Chennai, Tamil Nadu
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Connectivity

Address:Kozhikode, Kerala

In fact I had an MTS data connection earlier ([protected])...was not satisfied with the speed and performance..hence called their local business associates...they asked me to go for a better plan and gave me a new connection ([protected], in the month of June 15), after paying Rs. 1300/- for the gadget. In fact there was much delay in getting the connection almost 10 days; due to reasons known only to MTS. Every time I call the customer care...
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D
deepikakhorana
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Indoor Problem from MTS side

Address:Faridabad, Haryana

I have MTS datacard no [protected]. My complaint numbers are AUG/14037, AUG 14853. i registered the complaint 15 days ago. I am constantly calling MTS for resolving the issue. As per MTS it is an indoor problem. I called customer care i got the dumb reply with same standard lines repeating all the time. According to them customer is fool and they will be convinced with their stupid reply. When ever I requested to talk to your manager they...
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K
kmsastra1971
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Not recharge

Address:Thanjavur, Tamil Nadu

My mts mobile no is .[protected] email is : [protected]@gmail.com i recharged amt Rs 50 on 28/08/2015 - 05.02 pm by rechargeitnow.com but still not recharged the amount of rs.50 but amount debit my a/c details of trs no : neft 0150828 pls return my amt thanking you murugesan...
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prateekkaushik
from Kota, Rajasthan
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Wrong & dishonest commitment - MTS Employees - Udaipur

Address:Udaipur, Rajasthan

I have been a MTS user for 4 years now and with various numbers that i have taken from MTS, their is no bad credit history on any of these numbers. In the bill (15may-15june 2015) i was charged rs. 100 as late fee. when your collection agent Mr. Choubisa came to collect for the bill, he assured on his own account that the late fee of Rs. 100 would be waived and i dont need to pay that amount. The subsequent month when i recieved my bill again,...
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A
anshu asansol
from Bhubaneshwar, Odisha
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Recharge for MTS ID - 8926085917 prepaid expired in in 3 day

Address:Burdwan, West Bengal

Ear sir,
I recharged My Dta card MTS id - [protected] on 19 Aug with Rs 299 for 2.5 G.B instead of 1.5 offered received by sms for 28 days . After long time i recharged hoping that this time it will last for some time but to my surprised it was also exhausted within 3 days . it was expired on 22 August 2015 morning . For all these days i browse google . facebook in my desktop etc . No song or movie down load . I am astonished how...
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J
jibin123
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Low internet speed

Hi No one from Customer care guys called. Raised another complaint - AUG/7864, including this its 3rd complaint 1) MAY/4728 2) JUL/4716 3) AUG/7864 regarding same issue of low speed. And i was assured senior techinical rep will contact in 4hrs. Not sure which time zone the lady reffered too. I called around 3pm IST today. Any way to escalate the issue? MTS no: [protected] contact no: [protected]...
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V
vrk souparnika
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Providing fake offers and irresponsible service

Address:Kollam, Kerala

Hello, i am writing this to you because i am fed up with the above mentioned company and their service. I've took a MTS MBlaze connection on june 1st. Before i took the connection i have got a call from the MTS kollam office, which was regarding the offer and all. The lady who spoke to me was Nithya (As per her information) she explained me the offer which is MTS providing. First of all she said they do not taking charge for the device, its...
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Address:Chennai, Tamil Nadu

Dear all... For all your kind attention. As per the conversation had with MTS today by 1.30pm with Mr.Gowtham from the escalation team. My request was to increase the signal strength in my area which is 182, 6th cross street, TVS nagar Korattur, Chennai 76. After registering a compliant with you continously from 11th of august 2015, your technical my place on 24th August 2015 afternoon 1.30 pm. He was checking from my house...
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V
viru69996
from Jodhpur, Rajasthan
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Irresponsible customer care

Address:Surat, Gujarat

Dongle became dead since beginning means from purchased date 04 aug 15. Returned to nearest dealer (Balaji telecom, suratgarh, Rajasthan). Till now no response from either dealer or customer care. Very irresponsible behavior of dealer pinched me and they have been shut their shop since one week. My imei is A1000039ABE6CB. Bill no the dealer gave 7968 dated 13 Aug 15. Now what should I do? By conversation to customer service came to know that...
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U
uabishek
from Bengaluru, Karnataka
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Deactivation of data card No:8453073736

Address:Bangalore, Karnataka

I had the worst experience with MTS, please refer my below email commmuniation. they did not provide the service gaurenteed, did not resolve the complaints raised.I had switched over to different network 2 months back and did "0" usage on MTS data card which gives 100 Kbps. still the billed me for 2 months. Now i paid the amount and asked them to disconnect and they say it will take 7 days for disconnection and for this active period...
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Address:Kolkata, West Bengal

I had put up a request to deactivate my data card number [protected](kolkata circle) on 5th march, to which the customer care said we have accepted your request and your number will be deactivated. Despite putting up a request to deactivate, Next month they send me bills, to which again I put up a request with customer care and they said you need to clear the dues. which I did, and for the next 2 months they send me bills again. Now what does...
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S
Sambhavj2
from Phagwara, Punjab
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Activation issue

Address:Haridwar, Uttarakhand

Purchased mts mblaze online from flipkart, mts mblaze recieved with delhi registration which was not subject matter to the registration where it was delivered that is haridwar uttarakhand. Citing problems with the activation of device. Help...
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