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MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

1.5
Last updated Dec 13, 2022
Complaints 2563
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MTS / Sistema Shyam TeleServices [SSTL]
Customer Service Contacts

MTS / Sistema Shyam TeleServices [SSTL] Phone Numbers

Phone
+91 12 4481 2500
39
61
Mobile
+91 91 4515 5155
44
48
Fax
+91 91 3736 6366
+91 91 3716 6166
+91 12 1260 4656

MTS / Sistema Shyam TeleServices [SSTL] Website

MTS / Sistema Shyam TeleServices [SSTL] Head Office Address

MTS Towers 334, Udyog Vihar, Phase-IV
Gurgaon
Gurgaon District
Haryana
India
122001

MTS / Sistema Shyam TeleServices [SSTL] reviews & complaints page 39

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S
sainhemant06
from Jaipur, Rajasthan
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Defecting handset

Address:Jaipur, Rajasthan

June me mobile purchase kiya with 1yr. warranty ...kuch problems aa gyi mobile me service centre mana kar rha hai thik karne ke liye...ek jageh se dusri jageh bhej dete hai...(saali farzi company galti kardi mts ke handset purchase karne me)...or ye phone Tara communication jagatpura se purchase kiya tha ...or wo bhi mana kar rha hai ....
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Santosh GP
from Chennai, Tamil Nadu
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Deaf Customer Support Team-Please Teach them to understand English

Address:Bangalore, Karnataka

Dear Appellate Authority @ MTS, Very good technology MTS has, without any measure or site visit MTS team said that I am getting'DECENT SIGNAL' on my MTS Mblaze at my Residence. It is with respect to the ongoing [Atleast 10 complaints] I made on Poor signal reception. Then why the* your executives/Field engineers called me many times [Atleast 7-8 Calls] and given false promises on site visit. One person told me that he will visit yesterday...
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R
ravisoni8500
from Delhi, Delhi
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Not disconnected after complaint

Address:Jaipur, Rajasthan

I have sent an email to MTS all email address on 11 Aug 2015 and told on chat to disconnect my MTS because I am not using that now. I have asked them that Please disconnect my number today. I will not be paying anything for any service after today. Even I have asked to sent the details of the amount till 11 Aug 2015 so that I can pay the amount on-line. But I guess MTS customer care never check their emails I am not sure they have real...
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A
Abhishek Payal
from Dehra Dun, Uttarakhand
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Unnecessary balance deduction

Address:Pali, Rajasthan

My balance is deducted by rs 115 on 24 aug 2015.When i speak to customer service he said that the balance will be refunded in next 24 hours.After 24 hours only 64 rs were credited in my account. Again on 25 aug my rs 60 balance is deducted from my mts prepaid account. When i contacter to customer service executive she said that the balance will not be credited and disconnect line. I am highly diappointed with the service provided by mts...
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R
rohitkumarbirla
from Delhi, Delhi
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Overcharging of Bill

Address:New Delhi, Delhi

Hi Can you help me settling up the MTS bill, as they are overcharging. MTS data card: [protected] Request number for dongle lost (29-Jun-2015): 1882108 Still, they have sent me bill for july month. July bill waveoff request: 2329861 Again raised complaint for july bill wave off: AUG/14011 Now they are mailing me for demand notice and calling me for legal action. Can you look into matter and help me settle this entire bill. - Thanks Rohit...
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Varun05
from Mumbai, Maharashtra
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Speed Issues and Payment Issues

They are losers! Fake commitments. I bought a device nearly 6months back It was sometimes very good at speed. After 3 months it went like 25kbps to 50kbps. I told them to improve and get me the solution, raised a complaint. After 3 days I received a call from there executive and had a fight with him because of his misbehavior and didnt want to listen to what I am saying. I wrote a mail again same revert was replied to me, I accepted. After...
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vikas_grover33
from Mumbai, Maharashtra
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Deactivation of data card

Address:New Delhi, Delhi

My name is vikas grover my mobile number is [protected], this is my second complaint for mts. i have mts postpaid data card whichi is disconnected by mts company without giving any notice or warning. i came to call them lot of time but they refuse my request every time. please solve this as fast as you can. thanks...
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ramji8lnp
from Muzaffarnagar, Uttar Pradesh
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Bunch of cheater - MTS stole Rs 120 in two days

Address:Sri Ganganagar, Rajasthan

I recharge my telephone for Rs 122 on August 18 and got conformation stating that I have Rs122 in my account. Same afternoon it went to Rs59 and next day it went down to Rs29. Third day morning it was Rs 1.69. Since than I talked to few goonies at customer care. All of them are saying that I requested three value added services. No body could explain me how/when I got those services....
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Address:Bharuch, Gujarat

I Was a genuine customer of MTS (No. [protected]) Till 24/03/2015. Later I placed a request to deactivate the service via MTS Customer Care (Toll Free Number :[protected])(Request Reference Number : 1405622), They replied you will have to clear all your outstanding amount to deactivate the account so, according to their instructions I had paid all my due bill amount on 18/04/2015. After that Next month they again generated bill for my connection...
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Amit1098
from Mumbai, Maharashtra
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Not activating my postpaid data card

Address:New Delhi, Delhi

Hi my name is amit I bought mts data card from their online shop and the retailer is *think o[censored]s* they delivered it to me take all my document and they told me it will activated in 2 days but its been 8 days and now they not even pick up my call.[protected]/[protected] That's there no. I want to put a case against these people....
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vikas_grover33
from Mumbai, Maharashtra
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Deactivation of mts data card

Address:New Delhi, Delhi

My name is vikas grover my mobile number is [protected], i have a mts data card postpaid connection whose number is [protected], my connection have been disconnected by mts company without giving me any reason, when i comes to call them they refuse my request. even there is no payment due from my side, company didn't consider my request seriously, this is my second request here. please solve this as fast as can. i got lot of money harm from...
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D. K. Meena
from Haldwani, Uttarakhand
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Bal. Katoty

Address:Bundi, Rajasthan

Sar jab se mene sim li hai tab se bar-bar bal. Kat liya jata hai or costmer care pe 8-10 bar call kar chuka hu par koi acha renspos nhi diya jata hai jab jab bhi compny ki tarf se call aaya tab bina renspos dene k bad bhi bal. Kat liya gaya hai...
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SubashK1988
from Chennai, Tamil Nadu
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Worst and Useless Network

Address:Chennai, Tamil Nadu

MTS sales person contacted me and assured that I would be getting 1Mbps minimum speed and observed that speed in a demo. Based on this I opted for the MTS network with a dongle for Rs.1000 and Post paid plan of 599 for 10GB (5GB day & 5GB night). For the first couple of days speed was good enough to browse, later the speed is barely hitting 50kbps. It really makes tough even to load a normal google homepage with that irritating speed....
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Address:Bangalore, Karnataka

I am using MTS 3G wifi Dongle, from starting of August month I am facing lots of issue in terms of speed, I have raised following two complaints(ID): 1. Aug/2409 2. Aug/3780 Which they have closed without solving the issue, I have tried lots of time to connect with them, but their executives are not read to listen the issue and they just closed the request ID's to full fill their TAT times for tickets. When I purchased it was agreed that...
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vikas_grover33
from Mumbai, Maharashtra
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Deactivation of data card connnection

Address:New Delhi, Delhi

My name is vikas grover, my number is [protected], i have a mts postpaid connection whose number is [protected], company disconnected my connection without giving my any perior notice. when i comes to call custmore care they refuse my request. please solve this as soon as possible....
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N
nehavishnoi
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Not getting customer support

Address:Bangalore, Karnataka

Dear Sir I have bought MTS MBLAZE data card from Global web infocom exclusive MTS store, Karna sree point, Anand nagar, Marathalli, Bangalore(karnataka)India on9th August 2015, Company offered me browsing with speed of 3.1mbps. But I am not getting proper connectivity.I have called mts customer care so many times and registered complaints, and when next I call again to know the status of my complaints, company another executive tells some...
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Southern Travel desk
from Chennai, Tamil Nadu
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Unethical practice & cheating

Address:Chennai, Tamil Nadu

I paid Rs 1000 for mts datacard as 40 GB usage it has, Not even 100 mb i could use on the whole month itself because of its bad performance toooooo slow and not working always. so i dropped it. Last month I received a call saying that Mts filed a legal case on me to pay 1600 bill amount, where I have paid 1000 rs for datacard( what is the use of empty dongle).They are giving lot of mental pressure to pay the amount. I have all the proof of...
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P
ppbanduri
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Is a scam service provider

MTS is a scam service provider. MTS cheat their customer every time. Immediately require to Ban this type of company. MTS no brother anything, also no brother government also. My mobile no [protected], presently useless because after recharge cut my balance. And contract their bogus customer care, know that activate something. Which was not done by me. Regular suffer thousands customer this type cheat but not way to solve. So we request to...
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vikas_grover33
from Mumbai, Maharashtra
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Deactivation of data card

Address:New Delhi, Delhi

My name is vikas grover and my mobile number is [protected], i have mts postpaid data card whose number is [protected], i am using this data card from 4-5 months, by previous week company deactivate my data card, without any perior prompt, and when i call them they refuse my request every time without giving my any specific reason. Because of this i got loss work from my clients. please resolve this as fast as possible....
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J
JAGRITI JAIN
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Incorrect balance after recharge

Address:New Delhi, Delhi

I recharged mts mblaze datacard [protected] with Rs. 699 recently and have called twice at the customer care as my balance was only about 7 gb at the beginning and without using much net my balance came down to 2 gb. Also I have not got additional 2 gb data .Despite paying for 9 gb I can hardly use internet.I am highly dissatisfied with this kind of service.mts selfcare site is also useless...It does not open at all....
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