MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

After buying an MTS postpaid 3G wifi dongle the activatation was delayed by 20 days owing to the mistake of MTS employees who had wrongly updated my contact information and later followed the unfriendly ordeal. However upon bringing it to their notice that I might be required to approach consumer court, I was provided a new connection that was activated under two days. However after approximately 20 days my services were deactivated without...

My mobile no [protected] deducted amount of Rs 15/- on 08-08-15 and remaining balance deduct before 20 days From pradeep kumar [protected]...

No one bothered in MTS to resolve my issue, customer care is hopeless. Mine was prepaid wifi which was purchased/activated on 27-Jul-2015 and the 5GB free data was useless as there was no signal. Very frustrating. What is the use of giving 5GB data and you cannot utilize as purposefully MTS make the necessary adjustment in the server to deliver weaker signal to the said connections that's what I should feel now. I have written mail to...

MTS is really worst. I don’t know which problem I have to mention here. MTS is like govt service. Solution is not provided to almost all the problems. All my curses are with MTS. They looted my money and my mental health is affected due to problems created by them. 1. I use MTS wifi. Almost every 5 min it gets disconnected. Sometimes automatically connects and most of the times I have to connect it. The same problem I faced in my laptop....

Hi,

I am very very disappoined with your service . Tele verification has been done but since I had a recent change in address and i informed them about that, provided the proof and no one has come for physical verification.Its been a week. This is very disgusting, I feel bad for taking this conenction

datacard no : [protected]
location : chennai
Name : vaibhav...

To, Manager, MTS Udaipur, Rajasthan Subject : Complain regarding change is plan without consent Dear Sir, Please to note that we have MTS Postpaid Basic Connection in the name of Dr Anushka Memorial Educational Society, Udaipur and our basic no. is 5133351, We have this connection since long time and since initial we have the plan of FWP 900 PLAN, suddenly last month we have received an letter saying that our plan has been changed...

I purchased a new data card from MTS on 22-July, 2015. From the very first day, it was not working properly. I complained number of times but did not get any solution from MTS. On 11-August, 2015-When I asked them to refund my money, they refused to refund any amount and told me that they will generate the first invoice and I have to pay that invoice as well and then only they will DEACTIVATE my account into their system.

During...

I have requested to port my no [protected] in mts. After process of 7 days i have received an sms form mts to welcome in mts to verify the ID. But my sim card is not working. And i m not able to call customer services or 999 to verify. After that i have visit mts store the suggest me to go mts head office at jodhpur but they are not giving me properly answer or responding properly and i have gone there 3 to 4 times but my mobile no is not...

Hello Sir/ma'am, I have purchased a MTS connection 3 months back. at the time of purchase they told me that the speed will be upto 2mbps to 4mbps, but in real the speed is 2kbps and sometimes much more slow... i paid the bill for first month but during the 2nd month the speed was the same when i caleed to the customer helpdesk no. they told me that there is no such service activated by the de-activation of thaty service they can increase...

I have submitted 1243 rs amount in the month of may-june and requested to customercare.[protected]@mtsindia.in regarding service disconnection but they didn't do it and continued my service and asking to submit rs 1056 again.please help [protected] is my contact number...

I have raised deactivation request on 24th June. MTS asked me clear the unbilled amount. So I cleared amount Rs 585. They said it will be temporarily deactivated and permanently deactivated on 30th June. In the month of July, I have received a bill of amount Rs 43 for billing amount between 24th June till 30th June. I have cleared that bill also. Again this month ( Aug ) I have received another bill amount Rs 53 for billing period 1st July...

As many times i recharge my account each and every time their is unnecessary deduction from my account balance on the name of value added services.On contacting customer care they told the money deducted cannot be refunded.This time most of the amount is deducted out of 240 Rs.They heresy me all the time.My CDMA no is [protected]. I am frustrated.Please help me....

Worst company, blame their customers for their fault. My No. [protected], complaint No.- AUG/3075... I received call from technical team 3 to 4 time, from two different numbers...[protected],[protected]... saying...our support staff called you but you didn't answered... they are really blaming their customers...and today morning (08-Aug-2015), I received two text messages from MTS, which read as... First message "Your complaint No....

I was purchase mts dongle in 1000 rs and postpaid plan there in no proper network in my location. I was complaint to executive but he did not came. I was called many times for cancel my connection but he did not respond, than y first month bill due but company not cancel my connection.I did not use 1 mb data also. So why i pay 950 rs for bill. My 1000 rs already waste for dongle. Please help me for doing some steps...

If any one actually reading this and taking necessary action resolve my issue asap. I am calling to customer care number continuously getting no positive response. I took this connection in urgency where i clearly asked for prepaid connection but at the end of the month I came to know its postpaid when on due date i received bill for the same....

Dear Team, Very Good Evening!!! I have been facing a lot issue with the internet services with 'MTS India". I have lodged my complaint on 25 June, 2015 till date the issue has not been resolved. And i am continuously getting calls from the MTS team to pay my bill.I have told them until or unless my issued is resolved i wont pay a single peny to them. they are just like the beggars. There outlet salesman promise that i will be getting...

I wanted to cancel my MTS Mblaze post paid connection with number [protected] due to poor signal strength in my area, which cannot be used in my conference calls, and was trying to get this done by contacting the customer care.I repeatedly tried to do this by calling customer care, but i never could talk to the tele caller through the toll free number. Finally, when i delayed that month's bill payment, the customer care representative contacted...

Dear Sir, I Purchased a Postpaid MTS data Card on 06-July-2015 From a Mts Shop At Rs.1599. But when i used this the Data card have full signal But not providing the speed more than 100 Kbps when i talked about this to retailer of MTS he does not solve my Problem and he told me many times it will be give the good speed after checking but Data card does not gives speed more than that. Please help me to exchange this product. Please solve...

I purchased an MTS postpaid wi fi connection from Meerut 4 months before. MTS no. - [protected]. From starting I noticed that network showing full signal but speed was very slow. That was taking too much time for uploading, then i complaint. After 4 days i got a message on mobile that my complaint resolved, I checked but it was still same. I talked to costumer care and he assure me to look in that matter. But one month pass so i again complaint...

I wanted to surrender my mts datacard last month and I called customer service they had instructed me to settle all the dues to person who will be coming to my home and also give a written letter to surrender which I did exactly and after a month now a lady called me and talked rudely to settle bills and when I called the customer care they r telling the person collected the letter did not update it and so the connection is still active and...