MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

Hi All, I am hemant rathore from Vaishali nagar Jaipur. I had purchased MTS 3 G ultra dongle post paid plan in june 2014.Company promise that they will provide upto 9 MBPs spped but it is very ridicules the speed s only 200-700 kbps only and As per the company it is good I have a dongle no. [protected]. i raised the complaints in MTS 4 and 5 Time Executive did not called me and closed the ticket then I contact with Email to appellate authority...

Hi, Iam imtiaz basha chennai, one month back during sunday i bought MTS data card 3g plus postpaid connection from MTS by their executive name Nagaraj. His mobile number is [protected], he said it will get activated on tuesday but i received a call on wednesday that my internet is activated. When i checked for internet no connection established and i waited for another day.Then finally i called the guy nagaraj he said call customer care...

its been 5 days they took 2100 rupees from me..im still waiting for the activation...4days of verification and still im waiting for activation..when call tollfree no..they say your form has not reached yet...okay give my money back i want airtel...im fed up with mts drama..sent mails to customer care..but they dont reply...

My data card number is[protected]. I bought this data card 25 may . this is activated on 28 the may. I am settled May month bill amt., Rs.225/- on[protected] recipt no:64289.But data card was taken back by your sales executive name as karthikeyan on the date[protected].still now he do not given back to me. So I am dicided to deactivate my data card and also I call costumer care port and give a complaint.they give a request number 3824569....

My data card number is[protected]. I bought this data card 25 may this activated on 28 the may. I am settled May month bill amt., Rs.225/- on[protected] recipt no:64289.But data card was taken back by your sales executive name as karthikeyan on the date[protected].still he do not given back to me. So I am dicided to deactivate my data card and also I call costumer care port and give a complaint.they give a request number 3824569. But their...

To whomsoever it may concern,

Recently we bought MTS dongle([protected]) from Mr.Srinivasan S in Chennai, his number [protected],

When we inquired in Justdial, he is only person responded and we did not make any calls to other either we did not received, he said that cost is 599Rs for instrument.

We requested him to collect the documents before 3PM to activate on Sunday. he promised he will come...

I purchased Mblaze ultra on 2nd July 2014 through online and the device was delivered on next day itself . Now even after the 7th day device is not activated . When I asked the customer care, on 9th July, what I came to know is the retailer chosen my MTS (K.A enterprise) has not submitted the documents till 8th July also MTS is not responsible for this as well. Now I regret for choosing MTS, which keep arrogant customer care executive...

Dear Sir/Madam, we have use MTS dongle from last 2 month and we have facing very poor network problem. Also we have try customer care no [protected] but sorry to say very poor response from your customer care executive.MST is a good brand & very good name in market but service very poor. So i request to you please send your network engg.as soon as possible and resolve my problem My MTS dongle no is [protected] my resister...

Reference: Data card No - [protected] On 9th May 2014, I had recharged my MTS Data card with an unlimited Data Pack of Rs 999/- which provides unlimited high speed data usage for 30 days with a FUP(Fair User Policy) limit of 20Gb. Post 20 Gb the speed is revised to 64kbps(As claimed by the company). Owing to certain amount of work pressure, I had exhausted 20 Gb worth data by 18th May, 2014. Upon hitting the FUP limit, the dongle almost...

I am staying in Madipakkam, Chennai and bought MTS data card on June. The data speed is in bytes/Second. When I call customer care, they are not responding properly. Even after 25 days, nobody has visited to fix the issue, Customer care employees say that they will be visiting today. But they never visited. Dont ever go for MTS. You will be disappointed at last. very worst service....

Hi, I have started using MTS connection from Nov '13 and continued till Feb '14 on MTS data card Number [protected]. I had raised a complained to MTS that I am not able to use the dongle after Feb 15 because of MTS software issue and need their assistance is resolving the same. MTS had not responded to my email and I have taken another MTS connection from Feb '14. Now MTS is sending me bills for the month of Feb and Mar '14 where there...

I purchased mts data card from a MTS service person and the service person informed me that they will activate the next day. Next day the same service person informed me that my account is activated. then I tried to use MTS data card. However I could not open even a mail. Then I informed this to the same service person. However after repeated phone call he came to my residence and checked the signal. Then he discussed with his higher official...

Respected Team, I got a new MTS MBLAZE internet connection o[censored]pto 9.8 MBPS on 14 June. Plan - SUPER UNLIMITED REVB-999 MTS Data Card Number - [protected] and Account Number - [protected] From the day I bought it, the internet speed has been very low. They promised the download speed to be at 2 mpbs. The download speed initially was only around 300 Kbps. Placed a complaint with the MTS customer care on 16th June with complaint number...

I have made payment in my MTS Dongle ( [protected] ) but 1200 payment was taken from the bank but not updated in my account after that once again they ask for payment and I have been given TAT time 7 working days and payment will be refund but the TAT has been finished they don't take initiative toward my concern always try to neglect me so kindly take the action and let me know....

Hi, Spoke to customer care person many number of time and they are not good, whenever it comes to complaint regarding my network, they are not listening and worst part, making my call on hold. Very Very bad customer care support. related to network, Worst network i ever experience as net speed is very slow. not even able to surf facebook. Downloading coming as 15kbps.. equivalent to my 2G speed. Device info. MTS wifi donge no....

MTS offers lot of double data offer ( e.g for Rs 999 they offer 10+10 GB ) . However from the very beginning i noticed that i get a message that my data utilization is full and need to recharge . Couple of times i did it and the customer support team was keep calling me every 10th or 12th day to recharge . This makes me suspicious and i have decided to check this . Once i got the message that data limit of 20 GB is full within 15 days and...

We purchased a new sim which was activated on 10 june 14. MTS company deducted Rs. 10 from our main balance on 30 june 14 and deduce Rs. 5 on 2 july 14. They deduce our money unnecessary every time we purchase a new sim or we recharge our phone . And customer care executives also don't reply properly. They behave rudely . Please refund our money and stop these processes to deduce unnecessary money. Thanks....

Hi, Iam imtiaz basha chennai, 10 days back during sunday i bought MTS data card 3g plus postpaid connection from MTS by theie executive name Nagaraj. His mobile number is [protected], he said it will get activated on tuesday but i received a call on wednesday that my internet is activated. When i checked for internet no connection established and i waited for one day.Then finally i called the guy nagaraj he said call customer care or...

My MTS connection got barred from June 22nd. I called MTS customer care every day from 23rd to till date and they raised several tickets, forwards to my mobile number by SMS and still the issue is not resolved. Whenever I call them, I have to wait for 1min and they says that the issue is forwarded to backend team. But the backend team never responded or enabled my connection back. Once when I called customer care, the person handed over...

MTS promised me a good speed of min 2mbps during purchase of data card. In reality I get only 0.5 Mbps where the MTS field engineer also confirmed that poor coverage in our area. Now customer care is telling they can't take back the data card and refund the amount as it has been consumed some usage already. My data card no is [protected]. Request you to please help me with the return of the data card and refund....