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MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

1.5
Last updated Dec 13, 2022
Complaints 2563
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MTS / Sistema Shyam TeleServices [SSTL]
Customer Service Contacts

MTS / Sistema Shyam TeleServices [SSTL] Phone Numbers

Phone
+91 12 4481 2500
39
61
Mobile
+91 91 4515 5155
44
48
Fax
+91 91 3736 6366
+91 91 3716 6166
+91 12 1260 4656

MTS / Sistema Shyam TeleServices [SSTL] Website

MTS / Sistema Shyam TeleServices [SSTL] Head Office Address

MTS Towers 334, Udyog Vihar, Phase-IV
Gurgaon
Gurgaon District
Haryana
India
122001

MTS / Sistema Shyam TeleServices [SSTL] reviews & complaints page 83

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S
shriraam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Slow Internet

Address:Ernakulam, Kerala

Hi, I'm from Palarivattom, Ernakulam, Kerala. I have taken mts connection 3months back my number [protected]. While purchasing the company assured 40gb data will be given @ 999 with 9.2mbps speed. Right from the first day still now, I haven't seen the connection speed crossing 1MBps. When I called the support they said my home is blocking the signal. So the speed is less and closed the issue. The team said if you goto next junction I will...
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B
Bhushan ji
from Hyderabad, Telangana
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MTS Ultra wifi not working

my mts ultra wi fi no is [protected] and it is not working in Modi Nagar(201204) which is my home town so pl look in to this already i have talked to customercare executive so many times but no any sufficient solution is given so pl. look in to this Thanks Shashi bhushan...
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laherikaushik
from Chennai, Tamil Nadu
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Bill after cancelation - Rs. 3600

Address:Mumbai City, Maharashtra

On 23.10.2013, I ot te call from Ranveer Vats. He told me that there is pending bill of Rs.1800 and sending me legal notice. I paid Rs 1800. But after few days on 19.11.2013, I again got the call from to pay Rs.1800. I also paid that since he told me that I will get refund of Rs.1800. Now I fell like I am cheated. Please help me. Should i approach court for justice? My MTS no. is [protected]. The MTS no is of Mumbai ....
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N
naveen.lingaraju
from Delhi, Delhi
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The Data Card not activated.

Address:Bangalore, Karnataka

HI Team, I have taken the MTS device on Saturday 19th July 2014 and still it is not activated. Every time I call the customer care, they come up with the same statement, that we will get the confirmation call within 24 hours. But still it is not activated and recently came to know that the documents are not submitted. This was not expected from you people. If this cannot be resolved, please let me know the procedure to cancel my device...
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B
borntolive always
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Very bad Data Card Service

Address:Chennai, Tamil Nadu

We had taken MTS Data Card two months back in the 1st month the speed was good but in second month we got a message on 18th, July that the data limit of 40 GB is over, and now the speed is very slow. We have not used 40 GB and now they are not responding for calls and mails. Please do something....
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A
abhishek2182
from Mumbai, Maharashtra
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Worst Customer service 8459292118

Address:New Delhi, Delhi

worst service ever... could not retain me even till the first bill will come. Updated my name incorrectly in there system, when I tried to get it corrected, they refused. Then I took 10 GB plan to check the service first and got only 6 Gb on prorated basis of which I did not had any clue till it finished, because they do not show any data usage. When asked to change plan to 40 GB, they can not do it till next bill cycle, when asked to add...
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S
shailesh09p
from Bengaluru, Karnataka
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false bill of mts postpaid net data card

Address:Kolkata, West Bengal

Sir, I having mts postpaid net connection...My mts no is [protected]..i found bill through sms..but did not found bill of hard coppy...my bill is false..i m not satisfied this bill..i m not uses ..i send also mail to customercare nd company circle head..no responce to me..company ke logo dwara dhamki. Phone pe dhamki diya jata hai.. So i request, , pls sir do needful mater.. Your's faithfully Shailesh kumar 64b, buroshibtala...
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S
shailesh09p
from Bengaluru, Karnataka
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false bill of mts postpaid net connection

Address:Kolkata, West Bengal

Sir, I having mts postpaid net connection...My mts no is [protected]..i found bill through sms..but did not found bill of hard coppy...my bill is false..i m not satisfied this bill..i m not uses ..i send also mail to customercare nd company circle head..no responce to me..company ke logo dwara dhamki. Phone pe dhamki diya jata hai.. So i request, , pls sir do needful mater Your's faithfully Shailesh kumar 64b, buroshibtala...
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N
Naveed Ahmed1
from Bengaluru, Karnataka
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Network and Speed Issue

Address:Bangalore, Karnataka

I took MTS dongle in the month of April this year. Since then i am experiencing Network and speed issues. Evn if there are full bars the speed is very less i would be happy if i get 0.2 or 0.3 Mbps of speed, where as they claim a speed of 9.8Mbps. I have raised several complaints which are may/2675, may/5618 and july/8166. Every they were resolved with out even calling me back. When i sent an email i had to wait for 3-4 days for a reply....
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R
Ravi jaat
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pathetic services

Address:Gurgaon, Haryana

I have bought a connection of MTS postpaid 999 plan and Rs1500 for device, first two months speed was Okay, but after then that I was getting speed of 50 to 300 Kbps, not able to watch videos, download movies even taking so much time to open Gmail, I called Mts care for help, they said wait for 3, 4 weeks we are optimizing your are I live in ashok vihar gurgaon, I said okay I will wait, after 3, 4 months I called them they said...
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Address:Darjeeling, West Bengal

Sir, I purchased MTS Mblaze Ultra 2 months ago and since starting I am not being able to get a proper network speed. I registered a complaint and the technicians visited my home on 8th July, 2014 and said that they will install a small tower at my home that will provide me with proper network and Internet speed within 7 days. Its been more than 7 days and they have not yet even called me up for the installation of the tower. I contacted...
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Address:Kolkata, West Bengal

I am new costumer in your company . My mblaze ultra no.[protected].please give me my full 10gb Internet service .your customer care missgide me..if you please my matter and as early as possible solve n help me...thank you my reg. mobile no...[protected].....
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M
mysuru infras
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Careless response for my complaints

Address:Mysore, Karnataka

As i am facing huge irresponsible response from your customer care executive i have called many times from past 8 days but none of my complaints resolved each and every executive says only one sentence that sir sorry for inconvenience please believe me this time it will resolved by end of this day.

My complaint nos -
1. 7838474
2. JUL/5743
3. 7881770

Complaints are given the request for...
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M
Madan Mohan Jindal
from Narnaul, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against the billing method

Address:Dehradun, Uttarakhand

Sir, This is to bring to your kind notice that I “ Madan Mohan Jindal” was using MTS dongle in DehraDun. My bill plan was of Rs444/month and my credit limit was Rs:1350. In this bill plan i use to get 3gb data. While I was buying this connection I was informed by their sales person that I will be getting the confirmation call from the company weather I want to use more than my bill plan or not. When my 3Gb data was used i didnt got...
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N
naresh bana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very low speed

Address:Jaipur, Rajasthan

Hi, I am using MTS connection for the last 18 days approx. They promised a speed o[censored]pto 9.8 mbps but I rarely get a speed very slow.even video is not playing properly. when I try to download a movie the movie gets downloaded at a speed of 20 - 30 kbps. Customer care doesn't resolve the issue and they only promise that it will be resolved within 22 hours. Even an engineer doesn't visit to check the problem and they close the issue...
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S
shailesh2009
from Bengaluru, Karnataka
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false bill of net data

Address:Kolkata, West Bengal

Sir, Mai shailesh kumar.my mts data No-[protected]..mujhe march month ke middle me hi net conection ko deactivate kar diya..aur msg bheja gya ki aapka bill 1200rs somthing ho gya hai...mera net conection aaj tak deactivate hai...but bill amt badhta ja rha...jo aaj abhi tak 2000rs kr diya gya...bill details ke hard coppy magane per diya nhi jata...mujhe samajh me nhi aata ki maine etna data use kiya nhi...aur bill etna ho gya...jo mere najar...
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A
avijit1982
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very low speed against the promised speed

Address:Bangalore, Karnataka

Hi, I am using MTS connection for the last 2 months approx. They promised a speed o[censored]pto 9.8 mbps but I rarely get a speed of more than 1 mbps. Most of the time the speed of 0.2 - 0.5 mbps. when I try to download a movie the movie gets downloaded at a speed of 20 - 30 kbps. Customer care doesn't resolve the issue and they only promise that it will be resolved within 22 hours. Even an engineer doesn't visit to check the problem and they...
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E
elle2000
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet connection disconnected

Address:Kolkata, West Bengal

MTS Mblaze wifi connection number is [protected] . I lodged a complaint yesterday that is 14th july with the complaint number JUL/15160 and they promised to resolve the issue within 22 hours! However i am yet to get connection. I have only used approx 18 GB as told to me by customer care, whereas i took the postpaid connection of MTS for 999 which gives 40 GB UL usage. However, my connection got disconnected suddenly without any notice. And...
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Parvez2709
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Service - No Refund

Address:New Delhi, Delhi

I purchased a new dongle of MTS MBLAZE Ultra WIFI MDN# - [protected] from MTS Delhi. It was activated on 18th Jun'14. However, the speed was pathetic in my area, I registered a complaint for the same on the same day. Complaint number is – Jun/36437 Even MTS technician visited my home to check for the speed on 21st of Jun’14 and they informed me later that my house is out of their coverage area and there is no fix date when the issue...
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M
MADk
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No response from them

Address:Bangalore, Karnataka

I recently buy mts mblaze my mts number is [protected] they given me using datacard from the day one i cant able to use tat dongal but iam resived bill Inspite of making complaints n number of times net is not getting connected, MTS continued their cheating actInspite of writing to MTS many times, the data card is not working. It appears MTS has started their operations only to cheat Indians and it is unfortunate that enforcing authorities...
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