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Muthoot Complaints & Reviews

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Updated: Jul 31, 2025
Complaints 528
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68
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Muthoot reviews & complaints page 10

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G
George Prasad
from Delhi, Delhi
Jun 25, 2019
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Address: 533305

Dear team,

Myself george prasad jillella from east godavari, andhrapradesh
Iam previous employer of your organization with the code of employee mp10052238

My last working day is january, 2018
Almost one and half year completed

But still now i have not received my ssc certificate

Please arrange my ssc certificate

Regards

George
[protected]
The employee Marry mentioned she was a manager in avadi branch .she was irresponsible lady .cheating all the customers ..Need to take seviour action on her ..please contact me for further details .
Branch name :Aavdi muthoot mini finance
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    C
    Christopher Rossario
    from Mumbai, Maharashtra
    Jun 25, 2019
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    Address: Areacode Malappuram, Malappuram, Kerala, 673641

    Asst. Manager mr. Ganeshan
    Branch: areacode, malappuram

    He is found regularly from 10:30 am to 02:30 pm at vennacodu aups school, kavannur after he logs in to his office. At office they create an impression that he is at work, he is at the above mentioned school, since he is one among the management members.

    As responsible citizens we are gonna catch him red handed and expose him on social media. With due respect for your firm, i request you to take necessary actions, check his daily attendance, cctv footage from the school and office.

    We have already made a detailed inquiry and collected enough proof, photos and videos to prove our complaint. Pls do the needy asap.
    Jun 25, 2019
    Updated by Christopher Rossario
    Ref: Complaint ID:2374335

    I have registered a complaint against one of your Asst. Managers, at Areacode Branch, MALAPPURAM.
    if the same is not resolved within 2 working days, i shall be forced to expose the above said employee of yours via social media.we have gathered all proof, photos and videos against him.
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      L
      Leesha
      from Delhi, Delhi
      Jun 22, 2019
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      Address: 125055

      I'm complaining about the payment which process from my icici bank account through techprocess (Animopayment services) but the merchant (Muthoot finance ltd) didn't receive the money. I had done the payment on 22.6.2019 at 2.03 pm
      Of 5729 rs two time transation 11458rs deducted on my account. Account number is 0172××××411. Kindly refund the money and solve the issue as early as possible. Waiting for your earliest reply.
      From. Mohan goyal
      Mob. [protected]
      I'm complaining about the payment which process from my icici bank account through techprocess (Paynimopayment services) but the merchant (Muthoot finance ltd) didn't receive the money. I had done the payment on 22.6.2019 at 2.03 pm
      Of 5729 rs two time transation 11458rs deducted on my account. Account number is 0172××××4111 kindly refund the money and solve the issue as early as possible. Waiting for your earliest reply.
      From. Mohan goyal
      Mob. [protected]
      +1 photos
      My PF amount transfer request with my new job but still amount not accounted in my new PF account no., Please rectify ASAP.

      refund my money - Comment #3480667 - Image #0
      refund my money - Comment #3480667 - Image #1
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        M
        mukesh naveen talagani
        from Visakhapatnam, Andhra Pradesh
        Jun 18, 2019
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        Address: Akkayapalem, Visakhapatnam, Andhra Pradesh, 123456

        Hi sir/mada, I am mukesh naveen talagani from visakhapatnam, Andhrapradesh. I was applied for a job and attended to interview. I got a job in your organization I am very happy and my family also but suddenly I got a news from HR sorry your not selected because your graduation is not in regular so we cant take that type of candidates, we only take the graduation in regulars only.
        I am so disapointed with that news.
        I requesting the muthootgroup please accept the people who complete their graduations through distance education mode, because there is a strong reasons behind that why they done in distance education..
        I am also had a strong reason why I am completed my graduation in distance education mode.. My father was expired when I was complete my Intermediate..I hope you understand the problem what i have mentioned..
        thanking you.
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          N
          Neil Saini
          from Mumbai, Maharashtra
          Jun 17, 2019
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          Address: Rangharpada ward no13, Bargarh, Odisha, 768028

          I paid 3108.85 on 10.06.2019 for my existing gold loan through imuthoot mobile application. The transaction was successful but not update in my existing loan account. The transaction was made by google pay.in imuthoot mobile app.
          Please solve my problem.
          Mob no - [protected]
          Name - Durga saini
          Loan no-2758/MWS/147
          Upi transaction id :[protected]
          Google transaction id - CICACICAgKCCICACICAgKCq_ei8LQ
          TO:- Muthoot Finance Ltd
          [protected]@yesbank
          +1 photos
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            S
            Shahnaz k s
            from Kottayam, Kerala
            Jun 11, 2019
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            Address: KOLLAMNIRAPPEL, Ernakulam, Kerala, 682315

            I have paid interest payment againt a gold loan throught imuthoot app. But interest payment did not reflected in the account. When approach one of your branch, they said it is not the correct head. I dont understand, why they are said like this. It is the correct loan account, i can see all the details in the app. In bank statement it is correctly mentioned that payment is against muthoot finance. I nee my cash bank as soon as possible. We paid the same interest with extra late fee in the branch also, so I need the interest back which i have paid through interenet banking.
            +1 photos
            Jun 11, 2019
            Updated by Shahnaz k s
            Gold loan account number-0174/MSL/41485, and my customer ID is - [protected]
            Jun 11, 2019
            Updated by Shahnaz k s
            Is it resolved?
            My loan no 17064109. I have close the loan and i need the closure statemtent.
            The loan i have closed on june 5th 2019 and i didnt get the closure letter.
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              M
              Manu28071991
              from Mumbai, Maharashtra
              Jun 8, 2019
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              Address: 21 DWARIKAPURI GALI NO 1 MUZAFFARNAGAR UP 251001, Muzaffarnagar, Uttar Pradesh, 251001

              Respected sir/ madam

              I am regularly contacting on muthoot finance tollfree no since last few days but they tell that our representative will call you shortly and the call me but did not give any response at all. They are not telling me about the premium of anything. Really very very ppor services by you which i never expect from a private company.

              Thanks
              Akash goel
              Mob no [protected]
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                A
                aman45862
                from Rohtak, Haryana
                Jun 7, 2019
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                Address: Yamuna Nagar, Haryana, 135003

                I am visit a branch for clear my previous laon .manager was not in branch . two person was in counter .i am asking please close my loan counter person say deposit a loan amount .i am given to all amount . counter person say manager is not in branch .your gold has deliver to your home in 10 minutes .after 40 minutes i am visting a branch again nd i am saying to manager why my gold not deliver to me manager behaviour so rudely nd .staff was very bad so much time waste nd mis behave with me
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                  I
                  Idrish sipai
                  from Delhi, Delhi
                  May 29, 2019
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                  Address: Bhavnagar, Gujarat, 364001

                  I paid 700 on 27.05.2019 for my existing gold loan through imuthoot mobile application. The transaction was successful but not update in my existing loan account. The transaction was made by google pay.in imuthoot mobile app.
                  Please solve my problem.
                  Mob no - [protected]
                  Name - Idrish Sipai
                  Loan no-0808/MWS/2566
                  Upi transaction id :[protected]
                  Google tnx id - cicagkcqqnqffw
                  To - [protected]@yesbank
                  +1 photos
                  Need to pay auto loan EMI / need to change mobile number
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                    T
                    Tina Pandit
                    from Mumbai, Maharashtra
                    May 29, 2019
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                    Address: Kanakiya mira road thane, 401107

                    I have taken a gold loan from muthoot finance, they told me i[censored] that under 50000/- loan will provide u 1% int. So. I have take schemc. My due date was 27 april and i paid on 29 may. Thay charge me double the amt. About 1.7% per month. When i asked them y, they said i[censored] don't pay on same day then ur%will charge for whole month. When i said u haven't told me this at the time of taking the loan that ur% will change i[censored] don't pay before due date. They told me it is written on the paper. I just want to say it is misleading to the client, at the time of taking the loan they should give each and evry details porperly. Very reducules... Stop giving add of 1 % int. Stop making fool to the people.
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                      D
                      Dharma7278
                      from Mumbai, Maharashtra
                      May 25, 2019
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                      Address: Vijayawada, 521151

                      The sales executive of your company done a fraud. His putting 6 extra emi s to my two wheeler, when i am signing on documents he told i am putted 12 emis only. After 12 months completed i am getting message alerts and phone calls from muthoot fincorp that time only i know about 6 extra emis.
                      Now his phone not ringing and left his from living address. And i am went to my nearest branch of muthoot fincorp ltd at they are telling we don't have any responsibility about that fraud you have pay remaining emis. So please raise complaint about this fraud.
                      All amount settled but not get noc
                      karthi30j's reply, Jun 3, 2019
                      when get my noc
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                        S
                        Swetha Murahari
                        from Bengaluru, Karnataka
                        May 22, 2019
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                        I am following up your customer care people from past two months, but no correct response from any one of them...My loan account number is F13170
                        which has been closed due to your bad services amount paid 3620 on 4th feb 2019 10.29am my first complaint number is GL[protected] which has been closed without resolving. your customer care people told that they have sent the voucher to branch people but branch persons says that they have not received any voucher... till date no one is bothered to solve my issue.. i have made the payment thru paytm. paytm has confirmed that they have given the payment to merchant and the order id is [protected] reference number :26017172
                        this is riduculous noone is bothered to clear my payment...
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                          M
                          Milton Chakusaru
                          from Guwahati, Assam
                          May 16, 2019
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                          Address: Tinsukia, Assam

                          I have taken the gold loan on 20/09/2018 vide no. Mws-561 of rs. 94, 500/- from your tinsukia branch. Whereas, i have finalised my balance due on 06/05/2019 and take possession of my ornament. While taking it i found that my necklace and ear rings were defect which was fully noticeable when i have pledge them my ornaments were in good condition and looks glazed (I do have the photo of my ornaments before and after in the branch desk). I along with my husband immediately raise issue to the manager at the branch desk. The manager was clueless and tell us that he is newly posted in the branch. Then we have given a written complaint to him. He then tell us that he will discuss the issue with his senior within few days. Yesterday 15/05/2019 i asked about the issue with the manager. He tells me that his senior official didn't give any solution.
                          So i request to kindly rectify the defects as early as possible. If you send me the link where i can attach my ornaments photo. I will send them. And keep the faith of customers. Otherwise i will bound to post the photos in social media, print media and national news channel and to your competitors about your service. And will also complan to his excellency president of india and governor of rbi.
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                            D
                            Dipak Burman
                            from Delhi, Delhi
                            May 16, 2019
                            Resolved
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                            Resolved

                            Address: O/o. Income Tax Officer, Near raliway station, Khamgaon, Buldhana, Maharashtra, 444303

                            I have received cheque of axis bank bearing no.190856 dated 04/05/2019 from mutthot fincorp for amount of rs. 1, 00, 000/- which i have submittd to sbi branch khamgaon. However the cheque has not been cleared and bounced. Which resulted to penalty of rs. 1, 77/- to me. Accordingly i have visited branch of muthoot fincorp at khamgaon where the manager advised me to again submit the same cheque on 08/05/2019 accordingly i have submitted the same cheque as advised by the manager of muthoot fincorp brach khamgaon. But again checque was not cleared & bounced and i was again penalized for rs. 177/-.
                            As i was not responsible for the bouncing of cheque inspite of i was penalised it was the sole responsibility of muthoot fincorp in case of bouncing of cheque. It is therefore, i request to please give me justice being harassed for rs. 354/- for financially & mentally.

                            From,

                            Gautam tirpude,
                            Mobile no. [protected]
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            Hi, we request you to visit the following link to get clarification on the charges levied: https://bit.ly/2o02YoS.
                            Please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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                              ராஜா பரசுராமக்கவுண்டர்
                              from Mumbai, Maharashtra
                              May 15, 2019
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                              Address: Prp stainless steel. 51.gst road.pallavaram.Chennai 600043, 600043

                              Hello sir this pandiyan p [protected].[protected] i was apply 25 lakhs home loan feb 2 nd week in villuppuram branch. They are came and verified my home and documents. Kyc. It paper last 3 years. Then they are verified my business in chennai. Including my working site chennai airport. Metro station. Zoological park... After that we have march ending we need some more time told by area manager mr. Munusamy at tambaram. After one month he says we give only 15 lakhs. Because this is my limit i[censored] want more than that your file be rejected by our ceo. I said i need 25 lakhs otherwiise give my files. He said wait i will try. After 0ne week i call him he is in another call by one hour. Then he call me and he spoke to me do u have manners are u educated... Like rubbish this is way speech u company manager. Then i had loose my control. This is the experience from muthoot. They take 3 months and response of manager like this... Very worst... Experience for me
                              I paid interest online through muthoot app today morning but its not showing the transaction while my money has been deducted from my account . I used debit card option for payment. the amount paid is 617 rs. plz check and refund it back as soon as possible.
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                                M
                                mustafijur rahaman
                                from Bhubaneshwar, Odisha
                                May 8, 2019
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                                Address: Murshidabad, West Bengal, 742304

                                I paid 10000 on 03.05.2019 for my existing gold loan through imuthoot mobile application. The amount was deducted from my account but transaction was not successful. The transaction was made by google pay.in imuthoot mobile app.
                                Loan no-01597/mdl/000676
                                Mob no - [protected]
                                Name - mustafijur rahaman
                                Upi transaction id[protected]
                                Google tnx id - cicagkdksl2ljw
                                To - [protected]@yesbank
                                +1 photos
                                Il already apply the business loan last Feb month still now we are getting any proper solution from your end .and I have provide the initial amount of 3500rs ...could you please check and revert us on priority for the issue ...if you any delay I'm next taking next level ...Thanks
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                                  M
                                  mustafijur rahaman
                                  from Bhubaneshwar, Odisha
                                  May 8, 2019
                                  Resolved
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                                  Resolved

                                  Address: Murshidabad, West Bengal, 742304

                                  I paid 10000 on 03.05.2019 for my existing gold loan through imuthoot mobile application. The transaction was successful but not update in my existing loan account. The transaction was made by google pay.in imuthoot mobile app.
                                  Please solve my problem.
                                  Mob no - [protected]
                                  Name - mustafijur rahaman
                                  Loan no-01597/mdl/000676
                                  Upi transaction id[protected]
                                  Google tnx id - cicagkdksl2ljw
                                  To - [protected]@yesbank
                                  +1 photos
                                  May 8, 2019
                                  Complaint marked as Resolved 
                                  I paid 10000 on 03.05.2019 for my existing gold loan through imuthoot mobile application.the amount was deducted from my account but transaction was not successful.the transaction was made by Google pay. in imuthoot Mobile app. Loan no-01597/MDL/000676 mob no- 9609968914 name- MUSTAFIJUR RAHAMAN UPI transaction id- 912316235243 Google tnx id- CICAgKDKsL2LJw to- muthoot@yesbank
                                  We had kept the gold for money for so many times, but this time they had rubbed the gold with a stone and when we asked him, wt are you doing, but he did not respond properly and it happened on 6/5/2019, and we does want keep gold loan in muthoot if do like this. We had taken loan in name of Annapoorna K.M
                                  Pitampura CD Block, Pitampura
                                  These Guys Misbehaving with my Wife & me.
                                  They Don't have Even Manner How to Behave with customer... Request you to Take Strict Action Against Such Guys.

                                  They confirmed me over phone that u will get 25, 500/- agar 11.7 weight but they Refused once reached the Branch...

                                  Sourabh - Counter Boy
                                  Yashpal - Manager
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                                    R
                                    Rajesh Gupta 1971
                                    from Mumbai, Maharashtra
                                    May 3, 2019
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                                    This is to inform you that i have recd allotment of 200 bonds amounting rs 200000/- as my folio no is [protected] in dmat mode.
                                    But unfortunately my address is changed and my bank details is not updated at the time of maturity so we mailed to your registrar and they mailed us to update your bank details so that they can me send my maturity amount. I send my updated master copy of my dmat account and send it to register post on 3rd april 2019 and they have recd on 10th of april as per their information.
                                    Now my complaint is that they have not sending my maturity amt even after 25 days are gone after they recd my documents and today they told me that it will take another 15 days to complete.
                                    Sir why this happening, is that your company not having enough fund to pay me. Take immediate action and give me my matirity amt.
                                    Regards, rajesh gupta m-[protected]
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                                      Anilraj7799
                                      from Hyderabad, Telangana
                                      Apr 23, 2019
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                                      Address: Daimond park circle, 530020

                                      When i was entered into the muthoot fin corp diamond park branch one fellow was entered to deal with me... While the matter stood thus when i am expressing my doubt he replied arrogantly and unnecessarily arguing with me for stupid issue...in my receipt show that there is not nessesry of my identity card but that arrogant fellow named prajesh... He doesn't know how to interact and atleast how to speak with others you should maintain some dignity... Or otherwise u will be put to irreparable loss
                                      My settlement is over but NOC not received

                                      way of interact with me and replied stupidly - Comment #3415707 - Image #0
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                                        A
                                        Azhar Mohammad faqruddin
                                        from Mumbai, Maharashtra
                                        Apr 16, 2019
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                                        Address: Hyderabad, Telangana, 500052

                                        Muthoot — Regarding NOC

                                        1 Review
                                        Shimoga, Shimoga District, Karnataka, India
                                        Na nasru_11
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                                        I had taken bike loan and paid all my balance amount. It's been 24 months or so that I settled and paid the amount, as of now am still waiting to get my NOC letter along with my bank cheques and bike key. I been to your office many times but everytime i hear that I should wait for some more time. Am possessing politely to finish this issue sooner, so required same support from you. Looking forward to hear from you soon.
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