Muthoot Complaints & Reviews

Hi

I have been trying to pay interest amt against my loan but payment got failed thrice.
But the amount has been debited from my a/c everytime.
My loan ac no. Is 1772/mdl/125
My customer id is [protected].

Have wrote you twice on cc. [protected]@muthootgroup.com but your customer service is pathetic and i get no revert.
Why should i bear extra interest or penalty as its a failure...

I am having a gold loan at bangalore t dasarahalli branch, jalahalli. I want to take the facility of top up. But due to nonavailability of my account at the concerned branch i could not get the facility as i am away from concerned branch now. I visited one of your branch here and handed over the bank details for updation purpose. Your concerned officer tried up to his level best but finally, he could not add my account. But for updating the...

Hi team,

I had a transaction done by muthoot app and there was an error message as transaction failed and when i asked the branch personnel at krishna nagar hyderabad branch they said it will be reverted back by 2 or 3 days. I am worried since it is a huge amount of (19419.52 +19419.52) with a total of 38839.04. Hdfc had sent the confirmation message like "we would like to inform you that, the referred transaction has been...

Dear sir,

While i was working with muthoot finance ltd., i was required to open a salary account with my customer id[protected].

Since i was receiving regular salary i had given ecs instructions for debit of my kotak life insurance premium payments.

But now after my retirement i became a senior citizen and i requested your mth compound indore branch to convert this account in to pradhan mantri...

Dear madam / sir...

I requested to ur muthoot finance ltd please stop ur financial branch office scheme in chitradurga.577501. Branch bcoz chitradurga branch executive is giving to tourcher of village people and poor people.. Your executive behivor is not good he is doing the man handling for muthoot customers...
No one notice and any other document he is seezing the vehicles...
Chitradurga people we are all...

I am the customer of muthoot fincop, today i want to pay loan repayment or i went to muthoot fincop srikakulam branch first floor, sri rama aracade, new bridge road, land mark above icic bank, i inter in 11.45 they tell sir 5min wait, but i wait upto 12 00 after that i asked for repayment they replied sir we want more time then i asked how much time sir, they unrespectivly tell one more hour, in this summer season its not fair, date 4 may...

Hello sir

My loan no is 17296867
2 month before i have purchased jupiter classic and some people from where is purchased they continuously visiting my house and asking for rs. 1500 and telling me they are from fincorp and and fincorp didnt even give me my 2nd key of my scotty and telling me after 3 year they will return my key please tell me what to do and my ecs is also rejacted 2 times now i have to go every time...

Sir
My self ts. Kamaraju from tumkur karnataka
Sir i taken honda active from your muthhot finance company at tumkur branch in 2017 jan i am paying emi some time it will be late also i am asking sorry for that also. Now a days your emi collection boys are calling in the early morning at 8 o clock also it's real disturbing, i asked them to why you are calling in the early morning but they are telling company directed to us...

I had done two payments of 2043 & 2049 (Including charges) on muthoot finance byonline through paynimo on 29/3/2018, transaction was failure and they had shown amount will be credited within 2 working days. Sbi had sent the confirmation message about the debit., muthoot didnt give any intimation about payment till now but till today evening amount is not credited. Please do the need as soon. Waiting for your response. My mail id : [protected]@gmail.com....

Dear sir/ mam
My elder brother has taken a loan of rs. 11, 64, 058 from muthoot housing finance. When he is taking loan facility from muthoot, there representative has promised us that insurance amount will be less than 40000. After a long delay time we got a bond of insurance policy from your side of rs 151196. If i say simply, the policy premium is 13 % of total loan sanction.
It’s a wrong commitment with my elder brother....

Its a major concern about the muthoot finance service i have 8 nos of gold loan accounts in your reliable city mall ghaziabad up 201012 branch i have not shared the complete auction details of my gold loan and how many of the accounts have been left out from the auction till date also how many of my gold loan accounts is been lined up for auction. By the branch manager mrs. Nishi i am not at tall been satisfied with her dealing as she make...

The staff behaviour at this branch of muthoot finance kancherpalem vizag andhra pradesh branch india 530004 is not at all good the lady staff is so arrogant and rude.. Un cultivated fellows. Do not have minimum customer concern relationship standards.. Take an action as soon as possible. Or else we are gonna make it viral. The staff are harsh and rude.in case of any queries also she responds in an harsh manner. I want her to be expelled out...

Respected sir
as im one of the customer of muthoot finance. today i went to muthoot office morning 10 clock. i meet muthoot employer and give my gold loan card. he sayed without checking to ask my wife so many questions. then he sayed wait but i wait 20 minutes again i go and ask him then he say again wait. after that he say your account locked you come tomorrow or after 1 hour. i go home and come again. i give my loan card and pay...

Dear sir,

I have received dividend warrent of rs. 350/- by your esteemed organisation in favour of jatin jamgaonkar. I had deposited same into my bank of maharashtra bank account no having [protected]. Same bank ifsc code is mahb0000024. Bank of maharashtra presenting dividend warrent with icici bank through clearing, but icici bank returned same warrent having reason as effects not clear. My presenting bank had charged penalty...

My friend's note on how she got treated by western union out llet which work in a muthoot group office in gurgaon.

Dear all, i am seriously distressed by the descrimination i had to face today over the fact i am a christian.
I was at a western union outlet to pick up a transfer that was sent to me by my friend from dubai. After filling out the forms and providing them with the necessary ids they asked me what my religion...

Sir
This is about dav yamuna nagar brach, haryana. This brach never operate accuratley. Theres always issues like server down, isues electricity fealure. But what customer do in such cases this is my 10th time m hearing the same issue from this branch.
Please help staff is really non-supporting.
Making always false issues like systems not eorking they just make customer suffer. I am waiting here from last 1 hr. But still...

Hello,

I have completed my vehicle loan 4 month before but still i didn't received my RC book of the bike.I have contacted many time but after that there is no response.I have contacted so many times Karur branch but i didn't get any proper response from them.I don't know whom i need to contact. After completing the loan they have not provided the RC book which is very worst thing

Vehicle Loan Number : 15101899br...

I have taken a gold loan from muthoot fincorp in april at that time the time period was for 1 year.in july i went to the branch and informed them that i am going out of the country, so i will take the same. Without my confirmation, they sent it for auction. And the biggest dialogue which they said is not satisfied. On behalf of me, someone went there to take back my gold at 11:30 and they said they were waiting to 11:00 am. But the day before...

I got money from saudi via western union.
I visited muthoot fincorp, muvattupuzha branch.
Today morning i received 27278.
Afternoon i got 7000/- also. But they are not ready to give the money in second time.
Saying that proof (Driving licence) is not enough.
If that is not enough why i got 27k in morning...
They are making at me.
I should have to get explanation about this...

Muthoot fincorp ltd is main moto is charged too much of interest rate from customer. Muthoot fincorp showing advertising that providing 1%interest rate of gold loan but in reality they charged 1.5 to 3% interest rate per month.. Customer i[censored] want pledge the ornament plz visit bank they providing gold loan interest 0.35% to 0.75% per month.
I’m a former employee of muthoot fincorp there is no proper hrms policy. Company holding employee...