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Muthoot Complaints & Reviews

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Updated: Jul 31, 2025
Complaints 528
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Muthoot reviews & complaints page 13

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P
pramod9744
from Alappuzha, Kerala
Jul 30, 2018
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Address: Alappuzha, Kerala

It may bring to your notice that i take a vehicle loan from your cherthala branch.My loan number is 14134674.As its procedure of one time settlement i have done the full payment on 16/05/2018.So i applied for the NOC. Now you are objecting to issue the NOC by telling that i have to remit the fine again. So i registered a complaint in National Consumer Forum on 28/07/2018.I humbly request you to issue the NOC at the earliest.
Gold loan/ I had already paid my interest 720 on 2days back through online payment, today company branch told me that they didn't get the amount, they want 20 rs etra for yesterday and today's interest
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    A
    Ammu Sahadevan M S
    from Kollam, Kerala
    Jul 21, 2018
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    Address: Ernakulam, Kerala

    Dear,
    This mail is regarding a formal complaint against one of your employee named Remya([protected])and we are not aware about the branch she is working.actually i agree that one of emi is bounced due to some hospital emergency.and her behaviour was in very rude and cultureless manner.why you are hiring this kind of persons.i have call recordings with me and I want to proceed legally so take necessary action against this
    My relative send me money on 5.07.2018 from Germany via Muthoot Fincrop Ltd. through Royal Exchange agency. But they are deny that they could not pay this money. I appreciated that if you could not pay this money so you will return back to Germany.
    Name: Riman Sarkar
    Mob. [protected]
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      P
      Poonam1975
      from Delhi, Delhi
      Jul 12, 2018
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      Address: New Delhi, Delhi, 110045

      Mene muthoot me 12 month ki ek scheme 1000/ per month 14th dec'2017 sagar pur bracnh in delhi me ne puch tha ki agar me late hu jao to kya interest to nahi lage ga to mana kar diya nahi koi interest nahi lage ga but aaj mene one month late ho gai to in hone interest laga diya, or jab mene advance deposited karya to uska koi interest nahi mila, agar me scheme band karti hu to muje 12months ke bad paise milege wo bhi without interest ke jab mene puch kyu to bola ye hi role hai. but muje easa kucha nahi batya gaya tha or mene kaha to ki humre yaha ek schame aati wayof tab intrest nahi lagta hai to mene puch kab uska unhe pata nahi hai . is very bad
      Amount is dedected but transition is faild please refund my amount txa#[protected]
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        M
        Manjurraj
        from Bengaluru, Karnataka
        Jul 3, 2018
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        Address: Koppal, Karnataka, 583236
        Website: Not giving costumer satisfaction

        This is to inform that in our branch have a lazy fellows they postpone our work due to there personal works & say server issue.. I face this every month when i visit to pay my installment & behavior of the staff is rude.. I request to change the this # bring some efficient works that give costumer satisfaction details about our city branch is (Koppal dost yelburga tlq) 583236 please insure us fast with a new worker thank you
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          M
          Miron Michael
          from Idukki, Kerala
          Jun 28, 2018
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          Address: Kollam, Kerala, +91
          Website: [email protected]

          My name is miron michael. Before 2 years am applied vehicle lone 23 months.16011907 is my id. Last april the lone was completed. And april 6 i applied noc but i didn't get yet. Manytimes i visited your muthoot kollam umayanalloor office in kerala. They are said already sended noc my address. I asked post office staff they didn't know about this. And last week i completed your kerala head office one your staff said they will send my noc in kollam umayanalloor branch within 3 days they will give me my noc. I waited they requested but no positive response your side. And yesterday i called your kerala head office the same concern again they said within one day they will give to me. Hence i didn't get any positive response. Am very dissatisfied your service. My friend said to register a complaint the consurmar court. I think thats a good idea. Am very disappointed your staff dealing.
          Jun 28, 2018
          Updated by Miron Michael
          My name is Miron Michael . Before 2 years am applied vehicle lone 23 months .16011907 is my id. Last April the lone was Completed.And april 6 i applied NOC but i didn't get yet. Manytimes i visited your muthoot kollam Umayanalloor office in Kerala. They are said already sended noc my address. I asked post office staff they didn't know about this. And last week i completed your Kerala head office one your staff said they will send my noc in kollam Umayanalloor branch within 3 days they will give me my noc. I waited they requested but no positive response your side. And yesterday i called your Kerala head office the same concern again they said within one day they will give to me. Hence i didn't get any positive response .Am very dissatisfied your service . My friend said to register a complaint the consurmar Court .i think thats a good idea.Am very disappointed your staff dealing.
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            A
            ankushgupta01
            from Jammu, Jammu and Kashmir
            Jun 27, 2018
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            Address: 184101
            Website: muthootfinance.com

            I opened mkv account for buying gold coin in installment for six months despite passing six months in may still m begging for my coin is it a company policy? Should i go to sebi or any other authority i request u to look into this matter your kathua branch is jammu is without coins m not only the one so many customers are suffering because o[censored]r lackness i need coin within six days otherwise i will find another way
            My name is Shashikant. And my Gold loan no - F21263. I just wanted to release my Gold right now. But I have lost my receipt which you had provided to me. I have paid all the amount. But branch executive said I can not help you out without that receipt.
            Mob [protected]
            Shashikant S's reply, Jul 3, 2018
            Dear
            Sir / Mam
            My name is Shashikant. And my Gold loan no - F21263. I just wanted to release my Gold right now. But I have lost my receipt which you had provided to me. I have paid all the amount. But branch executive said I can not help you out without that receipt. Then I said to that person can you give this in written which you are saying then they refused for that.
            Kindly help me out and release my gold. I will be very thankful to you. Kindly cross check these docs.

            Regards
            Shashikant
            Mob 9871643274, 9540049344
            Pan no - FPMPS1701E
            Aadhaar card - 692863243791
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              G
              Gargronik
              from Gurgaon, Haryana
              Jun 25, 2018
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              Address: New Delhi, Delhi, 110005

              Sir y your team member make us fool.. I travel from karol bagh to alaknanda for interview and dere he is selected me for customer care executive den in second round he give me question paper where i am give best of my knowlefe and i know i clear dat but then one of the team member in george school after taking my paper amd consult with another person ask me dat u are selected for field job i see her face with aggression dat he is alright or not m not come here for the field job... I[censored] r not proving job to people den y u r conducting interview and call people to give from so much distance plz i request dont do further dis type of act and take strict actions dat ur tem membera dnt make fool for innocent people who come dere for interview and den they told u for the field job or some cal centre job.. It is so much frustrtaing thing for me.. I[censored] are not interwsted u clwarly said u r not selected atleast after 2 round dont make fool o[censored]s
              My mobile.number is [protected]. I have paid amount in imuthoot app using paynimo gateway.
              Amount deducted from my account but payment is mot done to imuthoot.
              Please solve my problem
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                M
                manikanta355
                from Cherthala, Kerala
                Jun 22, 2018
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                Address: East Godavari, Andhra Pradesh, 533201
                Website: www.muthootfinance.com/services/gold-loan

                Thank you for using your sbi debit card 459xx4361 for a purchase worth rs2529.5 on pos [protected] at paynimo mutual funds txn#[protected]. If not done by you, forward this sms from mobile number registered with sbi to [protected] to block your card. You may also call[protected]

                My bank account debited 2500., not receive to muthoot account [protected]
                The muthoot Execuative are not closing my gold loan acc they are telling that we cant close ur acc.
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                  A
                  Amit Ramesh Kini
                  from Pune, Maharashtra
                  Jun 15, 2018
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                  Address: 401305
                  Website: Tpsl@icici

                  Money deducting in my bank account but not received by muthut finance company 1499.88 rs.
                  What can i do to refund my deducted money of rs 1499.88
                  Please help me
                  I just try to pay my gold loan emi to muthut finance company
                  I have send the money to [protected]@icici
                  And i have done
                  Money deducting but not paying to muthut finance company what i do to refund my deducted amount of rs 1499.88
                  +1 photos
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                    N
                    Nagabharath Gollapinni
                    from Hyderabad, Telangana
                    Jun 7, 2018
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                    Address: 517501

                    We regret to inform you hp cpu was not working since last week, muthoot finance bairagipatteda branch serial number ina726w36m, product number 1nu70pa#acj so in this connection we request to you please send your technician as early as possible to rectify the problem. All our branches using hp system only. So please give your valuable service as early as possible.
                    Address:
                    Muthoot finance ltd
                    Bairagipatteda branch-4387
                    Dno:[protected],
                    Bairagipatteda
                    Tirupati-517501
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                      S
                      StyleOn Indirapuram
                      from Palampur, Himachal Pradesh
                      May 26, 2018
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                      Address: Ghaziabad, Uttar Pradesh, 201014

                      Hi

                      I have been trying to pay interest amt against my loan but payment got failed thrice.
                      But the amount has been debited from my a/c everytime.
                      My loan ac no. Is 1772/mdl/125
                      My customer id is [protected].

                      Have wrote you twice on cc. [protected]@muthootgroup.com but your customer service is pathetic and i get no revert.
                      Why should i bear extra interest or penalty as its a failure at ur gateway.
                      I need a clarification as to why my amount is still not being credited to my account and why i have been charged everyday due to your payment failures.

                      Regards
                      Nishant
                      [protected]
                      +2 photos
                      I am a muthoot customer my question is how get my loan details and bank details in my mobile
                      Stafe complain
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                        I
                        Indrajit Biswal
                        from Talcher, Odisha
                        May 26, 2018
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                        Address: Bangalore, Karnataka

                        I am having a gold loan at bangalore t dasarahalli branch, jalahalli. I want to take the facility of top up. But due to nonavailability of my account at the concerned branch i could not get the facility as i am away from concerned branch now. I visited one of your branch here and handed over the bank details for updation purpose. Your concerned officer tried up to his level best but finally, he could not add my account. But for updating the account, the otp is coming to my mobile. Kindly intervene the matter and sort it out at your end at the earliest so that the customer will get the benefit from anywhere.

                        Thanking you
                        Partha sarahi biswal
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                          S
                          srinivasgurlinka
                          from Hyderabad, Telangana
                          May 23, 2018
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                          Resolved

                          Address: 500045

                          Hi team,

                          I had a transaction done by muthoot app and there was an error message as transaction failed and when i asked the branch personnel at krishna nagar hyderabad branch they said it will be reverted back by 2 or 3 days. I am worried since it is a huge amount of (19419.52 +19419.52) with a total of 38839.04. Hdfc had sent the confirmation message like "we would like to inform you that, the referred transaction has been successfully processed at the bank's end. Incase if the final status of the transaction is not known, we would request you to check with the merchant.."

                          So further i request the muthoot merchant team to resolve my query soon as i am in very much need of money.

                          Below are details from my netbanking statement.

                          21 may 2018 [protected]techmuthootfinance [protected] 21 may 2018 19, 419.52 286, 118.99
                          21 may 2018 [protected]techmuthootfinance [protected] 21 may 2018 19, 419.52 305, 538.51
                          Jun 4, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer care has made all the efforts to bring the money back. thanq.
                          May 23, 2018
                          Updated by srinivasgurlinka
                          Hi Team,

                          I had a transaction done by Muthoot App and there was an error message as transaction failed and when I asked the branch personnel at Krishna Nagar Hyderabad branch they said it will be reverted back by 2 or 3 days. I am worried since it is a huge amount of (19419.52 +19419.52) with a total of 38839.04. HDFC had sent the confirmation message like "We would like to inform you that, the referred transaction has been successfully processed at the Bank's end. Incase if the final status of the transaction is not known, we would request you to check with the merchant.."

                          SO further I request the Muthoot Merchant team to resolve my query soon as I am in very much need of money .

                          Below are details from my Netbanking statement.

                          21 May 2018 [protected]TECHMUTHOOTFINANCE [protected] May 2018 19, 419.52 286, 118.99
                          21 May 2018 [protected]TECHMUTHOOTFINANCE [protected] May 2018 19, 419.52 305, 538.51

                          I hve account in cooktown which s der customer service best an which in Ramamurthy Nagar its bad totally disappointing an you ll loous lots of customer vry bad service spoiling the name of Muthoot Ramamurthy Nagar
                          Sajithabanu's reply, May 16, 2021
                          Is money refunded?
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                            C
                            Chintaman shintre1
                            from Indore, Madhya Pradesh
                            May 18, 2018
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                            Address: 452018

                            Dear sir,

                            While i was working with muthoot finance ltd., i was required to open a salary account with my customer id[protected].

                            Since i was receiving regular salary i had given ecs instructions for debit of my kotak life insurance premium payments.

                            But now after my retirement i became a senior citizen and i requested your mth compound indore branch to convert this account in to pradhan mantri jan dhan yojna scheme, do not respond to any ecs through this account
                            I was told that no charges for minimum balance will be debited and other charges will also not be debited since this was converted to a zero balance account.
                            However you have debited rs.350/- twice to this account.
                            I shall be highly obliged if you reverse these charges as i am not earning any salary and have attained 66 years of age.

                            Yours truly
                            Chintaman shintre,
                            [protected]
                            The manager of muthoot finance in ernamkulam that lady talk is very bad... it will effect to your finance company her talk is very bad now iam not satisfied with your finance
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                              ctapavan
                              from Mysore, Karnataka
                              May 9, 2018
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                              Address: Chitradurga, Karnataka, 577501

                              Dear madam / sir...

                              I requested to ur muthoot finance ltd please stop ur financial branch office scheme in chitradurga.577501. Branch bcoz chitradurga branch executive is giving to tourcher of village people and poor people.. Your executive behivor is not good he is doing the man handling for muthoot customers...
                              No one notice and any other document he is seezing the vehicles...
                              Chitradurga people we are all requested so plzzz take him immediate action in chitradurga muthoot branch...
                              May 09, 2018
                              Updated by ctapavan
                              Take immediate action in Chitradurga Muthoot finance ltd
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                                K yudhisther rao
                                from Bhimavaram, Andhra Pradesh
                                May 4, 2018
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                                Address: Srikakulam, Andhra Pradesh, 532001

                                I am the customer of muthoot fincop, today i want to pay loan repayment or i went to muthoot fincop srikakulam branch first floor, sri rama aracade, new bridge road, land mark above icic bank, i inter in 11.45 they tell sir 5min wait, but i wait upto 12 00 after that i asked for repayment they replied sir we want more time then i asked how much time sir, they unrespectivly tell one more hour, in this summer season its not fair, date 4 may 2018
                                On saturday my account i have been closed, but still my ornament has not given they told me on wednesday u r ornament take, but again they are telling on monday it is too much it is in gulbarga near central bus stand kalburgi
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                                  Priyanka Kc
                                  from Delhi, Delhi
                                  May 4, 2018
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                                  Address: New Delhi, Delhi, 110046
                                  Website: muthoot fincorp

                                  Hello sir

                                  My loan no is 17296867
                                  2 month before i have purchased jupiter classic and some people from where is purchased they continuously visiting my house and asking for rs. 1500 and telling me they are from fincorp and and fincorp didnt even give me my 2nd key of my scotty and telling me after 3 year they will return my key please tell me what to do and my ecs is also rejacted 2 times now i have to go every time in your pankha road janakpuri branch to submit my installment please tell me either i have complaint fir or fincorp muthoot complaint
                                  Assistant manager by the name Aneesh Antonyin sodepur is not a graduate, he submitted a fake certificate, he is a diploma graduate in automobile mechanic.
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                                    Ts.kamaraju
                                    from Bengaluru, Karnataka
                                    Apr 26, 2018
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                                    Address: Tumkur, Karnataka

                                    Sir
                                    My self ts. Kamaraju from tumkur karnataka
                                    Sir i taken honda active from your muthhot finance company at tumkur branch in 2017 jan i am paying emi some time it will be late also i am asking sorry for that also. Now a days your emi collection boys are calling in the early morning at 8 o clock also it's real disturbing, i asked them to why you are calling in the early morning but they are telling company directed to us can call in as early as possible in at 6 o'clock alsoto us. So please could you clarifye the timings please if it's the right time or not. Please is waiting for your kind feedback.
                                    Thanking you
                                    Ts. Kamaraju
                                    Muthoot Finance (Morinda Branch) is one of the biggest liar finance company.His workers always speak lie to his costumers.
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                                      LishaS
                                      from Thiruvananthapuram, Kerala
                                      Apr 23, 2018
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                                      Address: Thiruvananthapuram, Kerala, 695141

                                      I had done two payments of 2043 & 2049 (Including charges) on muthoot finance byonline through paynimo on 29/3/2018, transaction was failure and they had shown amount will be credited within 2 working days. Sbi had sent the confirmation message about the debit., muthoot didnt give any intimation about payment till now but till today evening amount is not credited. Please do the need as soon. Waiting for your response. My mail id : [protected]@gmail.com.
                                      +2 photos
                                      I came to srikakulam andhra pradesh near rtc complexbranch to loan repayment, I wait for 50 min after they tell may 1 hour time may be taken, disgusting behaviour
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                                        manohasingh1310
                                        from Delhi, Delhi
                                        Apr 20, 2018
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                                        Address: Jaipur, Rajasthan, 302039

                                        Dear sir/ mam
                                        My elder brother has taken a loan of rs. 11, 64, 058 from muthoot housing finance. When he is taking loan facility from muthoot, there representative has promised us that insurance amount will be less than 40000. After a long delay time we got a bond of insurance policy from your side of rs 151196. If i say simply, the policy premium is 13 % of total loan sanction.
                                        It’s a wrong commitment with my elder brother. When we call your customer care, they did not give proper response. I want to return my policy and refund my amount as soon as possible. My brother is not highly educated and financial strong. So that please do needful very soon.
                                        He is getting mentally and financial stress.
                                        Policy no. Ga000257-[protected]_ [protected]
                                        Loan id no. [protected]
                                        Name manohar singh
                                        Muthoot housing loan account no. [protected]
                                        Mobile no.[protected]


                                        Thanks & regards
                                        Manohar singh
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