Claimed

Muthoot Complaints & Reviews

1
Updated: Mar 19, 2026
Complaints 533
Resolved
68
Unresolved
465
Contacts

File a complaint to Muthoot

Having problems with Muthoot?

File a complaint and get it resolved by Muthoot customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Muthoot reviews & complaints page 13

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Piyush Motwani
from Delhi, Delhi
Aug 24, 2018
Report
Copy

Address: New Delhi, Delhi, 110003

Hello
I am here to inform you that our office staffs behaviour is not good enough to customers because they are busy in there phones making unnecessarily call in front of customers and not treating customers in good manner.
Your team can check this information and then take any action against staffs.
This is very bad impression of muthoot finance group to the customer they openly ask for commission to customers and cuts if they are want any type of loan this how they are making only money by doing this bad impression to customers this very bad manner.
Staff are not any particular time for lunch they are going outside for lunch in office hours and some of the staff are very bad behaviour with female staffs they are doing any thing in office what is this going on is this is office or any kind of other place for romance.Â
Looking at some girls with very eyes gossip about customers. this all sounds like i am working in hell.
Sorry for my bad behaviour but this is very important to me that why i am asking you for help.
Thank you.

Piyush motwani.

Muthoot finance ltd.Â
T-806/c5 first floor. sukhdev market, bhisham pitamah marg kotla mubarakpur sewa nagar new
My wallet payment dedicated but not recived my merchant mutootRs.1131
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    renku deena
    from Guntur, Andhra Pradesh
    Aug 18, 2018
    Report
    Copy

    Address: Guntur, Andhra Pradesh, 522001

    Sir/madam,
    I had joined in mkv scheme and completed all emi's. Total 30, 700 i have paid. On last payment day 24 carrot gold price was 30, 400. According to that price i have to get gold coin of 10 g. Approximately. But the branch manager is saing that i will get 9 g. Of gold. Plz clarify this. If you give 9 g. What is the benifit to me for my investment?
    MKV scheme nhi scam hai... Don't go with MKV scheme . I booked scheme and paying monthly 2, 000 Rs. That time he told you receive 6 grm gold. But after completed my scheme he is giving 4 grm gold... I frustrated to convince Muthoot staff. I have given written complain too.. Employe told sir Target is there so employe given wrong commitment. Scheme name : Muthoot easy gold 1

    Scheme no - MEGL[protected]

    After all conversation I told ok fine give me 4 grm gold... Than he told wait 1 hours I waited again he told sir gold is not there please came next day... Continue I am going 7 days but I didn't received 4 grm gold... Branch name - sanjay nagar Bangalore-560094
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      dulipala
      from Rajahmundry, Andhra Pradesh
      Aug 4, 2018
      Report
      Copy

      Address: East Godavari, Andhra Pradesh
      Website: mutoot housing

      I. D. Umadevi applied housing loan at my kakinada buildg construction on april 2018 loan process of rs.3000+doct other 20000expensed by me co. Will not sanction my loan the company staff rajahmundry branch negligence on my part iam depend on this loan iam borrowing high interest taken loan of rs 3 lakh for badement of my house please pay my damage of rs.3 lakh for loss my damage j
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        pramod9744
        from Alappuzha, Kerala
        Jul 30, 2018
        Report
        Copy

        Address: Alappuzha, Kerala

        It may bring to your notice that i take a vehicle loan from your cherthala branch.My loan number is 14134674.As its procedure of one time settlement i have done the full payment on 16/05/2018.So i applied for the NOC. Now you are objecting to issue the NOC by telling that i have to remit the fine again. So i registered a complaint in National Consumer Forum on 28/07/2018.I humbly request you to issue the NOC at the earliest.
        Gold loan/ I had already paid my interest 720 on 2days back through online payment, today company branch told me that they didn't get the amount, they want 20 rs etra for yesterday and today's interest
        Helpful
        19 other people found this review helpful
        19 found this helpful
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Ammu Sahadevan M S
          from Kollam, Kerala
          Jul 21, 2018
          Report
          Copy

          Address: Ernakulam, Kerala

          Dear,
          This mail is regarding a formal complaint against one of your employee named Remya([protected])and we are not aware about the branch she is working.actually i agree that one of emi is bounced due to some hospital emergency.and her behaviour was in very rude and cultureless manner.why you are hiring this kind of persons.i have call recordings with me and I want to proceed legally so take necessary action against this
          My relative send me money on 5.07.2018 from Germany via Muthoot Fincrop Ltd. through Royal Exchange agency. But they are deny that they could not pay this money. I appreciated that if you could not pay this money so you will return back to Germany.
          Name: Riman Sarkar
          Mob. [protected]
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Poonam1975
            from Delhi, Delhi
            Jul 12, 2018
            Report
            Copy

            Address: New Delhi, Delhi, 110045

            Mene muthoot me 12 month ki ek scheme 1000/ per month 14th dec'2017 sagar pur bracnh in delhi me ne puch tha ki agar me late hu jao to kya interest to nahi lage ga to mana kar diya nahi koi interest nahi lage ga but aaj mene one month late ho gai to in hone interest laga diya, or jab mene advance deposited karya to uska koi interest nahi mila, agar me scheme band karti hu to muje 12months ke bad paise milege wo bhi without interest ke jab mene puch kyu to bola ye hi role hai. but muje easa kucha nahi batya gaya tha or mene kaha to ki humre yaha ek schame aati wayof tab intrest nahi lagta hai to mene puch kab uska unhe pata nahi hai . is very bad
            Amount is dedected but transition is faild please refund my amount txa#[protected]
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              Manjurraj
              from Bengaluru, Karnataka
              Jul 3, 2018
              Report
              Copy

              Address: Koppal, Karnataka, 583236
              Website: Not giving costumer satisfaction

              This is to inform that in our branch have a lazy fellows they postpone our work due to there personal works & say server issue.. I face this every month when i visit to pay my installment & behavior of the staff is rude.. I request to change the this # bring some efficient works that give costumer satisfaction details about our city branch is (Koppal dost yelburga tlq) 583236 please insure us fast with a new worker thank you
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Miron Michael
                from Idukki, Kerala
                Jun 28, 2018
                Report
                Copy

                Address: Kollam, Kerala, +91
                Website: [email protected]

                My name is miron michael. Before 2 years am applied vehicle lone 23 months.16011907 is my id. Last april the lone was completed. And april 6 i applied noc but i didn't get yet. Manytimes i visited your muthoot kollam umayanalloor office in kerala. They are said already sended noc my address. I asked post office staff they didn't know about this. And last week i completed your kerala head office one your staff said they will send my noc in kollam umayanalloor branch within 3 days they will give me my noc. I waited they requested but no positive response your side. And yesterday i called your kerala head office the same concern again they said within one day they will give to me. Hence i didn't get any positive response. Am very dissatisfied your service. My friend said to register a complaint the consurmar court. I think thats a good idea. Am very disappointed your staff dealing.
                Jun 28, 2018
                Updated by Miron Michael
                My name is Miron Michael . Before 2 years am applied vehicle lone 23 months .16011907 is my id. Last April the lone was Completed.And april 6 i applied NOC but i didn't get yet. Manytimes i visited your muthoot kollam Umayanalloor office in Kerala. They are said already sended noc my address. I asked post office staff they didn't know about this. And last week i completed your Kerala head office one your staff said they will send my noc in kollam Umayanalloor branch within 3 days they will give me my noc. I waited they requested but no positive response your side. And yesterday i called your Kerala head office the same concern again they said within one day they will give to me. Hence i didn't get any positive response .Am very dissatisfied your service . My friend said to register a complaint the consurmar Court .i think thats a good idea.Am very disappointed your staff dealing.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  ankushgupta01
                  from Jammu, Jammu and Kashmir
                  Jun 27, 2018
                  Report
                  Copy

                  Address: 184101
                  Website: muthootfinance.com

                  I opened mkv account for buying gold coin in installment for six months despite passing six months in may still m begging for my coin is it a company policy? Should i go to sebi or any other authority i request u to look into this matter your kathua branch is jammu is without coins m not only the one so many customers are suffering because o[censored]r lackness i need coin within six days otherwise i will find another way
                  My name is Shashikant. And my Gold loan no - F21263. I just wanted to release my Gold right now. But I have lost my receipt which you had provided to me. I have paid all the amount. But branch executive said I can not help you out without that receipt.
                  Mob [protected]
                  Shashikant S's reply, Jul 3, 2018
                  Dear
                  Sir / Mam
                  My name is Shashikant. And my Gold loan no - F21263. I just wanted to release my Gold right now. But I have lost my receipt which you had provided to me. I have paid all the amount. But branch executive said I can not help you out without that receipt. Then I said to that person can you give this in written which you are saying then they refused for that.
                  Kindly help me out and release my gold. I will be very thankful to you. Kindly cross check these docs.

                  Regards
                  Shashikant
                  Mob 9871643274, 9540049344
                  Pan no - FPMPS1701E
                  Aadhaar card - 692863243791
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    G
                    Gargronik
                    from Gurgaon, Haryana
                    Jun 25, 2018
                    Report
                    Copy

                    Address: New Delhi, Delhi, 110005

                    Sir y your team member make us fool.. I travel from karol bagh to alaknanda for interview and dere he is selected me for customer care executive den in second round he give me question paper where i am give best of my knowlefe and i know i clear dat but then one of the team member in george school after taking my paper amd consult with another person ask me dat u are selected for field job i see her face with aggression dat he is alright or not m not come here for the field job... I[censored] r not proving job to people den y u r conducting interview and call people to give from so much distance plz i request dont do further dis type of act and take strict actions dat ur tem membera dnt make fool for innocent people who come dere for interview and den they told u for the field job or some cal centre job.. It is so much frustrtaing thing for me.. I[censored] are not interwsted u clwarly said u r not selected atleast after 2 round dont make fool o[censored]s
                    My mobile.number is [protected]. I have paid amount in imuthoot app using paynimo gateway.
                    Amount deducted from my account but payment is mot done to imuthoot.
                    Please solve my problem
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      manikanta355
                      from Cherthala, Kerala
                      Jun 22, 2018
                      Report
                      Copy

                      Address: East Godavari, Andhra Pradesh, 533201
                      Website: www.muthootfinance.com/services/gold-loan

                      Thank you for using your sbi debit card 459xx4361 for a purchase worth rs2529.5 on pos [protected] at paynimo mutual funds txn#[protected]. If not done by you, forward this sms from mobile number registered with sbi to [protected] to block your card. You may also call[protected]

                      My bank account debited 2500., not receive to muthoot account [protected]
                      The muthoot Execuative are not closing my gold loan acc they are telling that we cant close ur acc.
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Amit Ramesh Kini
                        from Pune, Maharashtra
                        Jun 15, 2018
                        Report
                        Copy

                        Address: 401305
                        Website: Tpsl@icici

                        Money deducting in my bank account but not received by muthut finance company 1499.88 rs.
                        What can i do to refund my deducted money of rs 1499.88
                        Please help me
                        I just try to pay my gold loan emi to muthut finance company
                        I have send the money to [protected]@icici
                        And i have done
                        Money deducting but not paying to muthut finance company what i do to refund my deducted amount of rs 1499.88
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          Nagabharath Gollapinni
                          from Hyderabad, Telangana
                          Jun 7, 2018
                          Report
                          Copy

                          Address: 517501

                          We regret to inform you hp cpu was not working since last week, muthoot finance bairagipatteda branch serial number ina726w36m, product number 1nu70pa#acj so in this connection we request to you please send your technician as early as possible to rectify the problem. All our branches using hp system only. So please give your valuable service as early as possible.
                          Address:
                          Muthoot finance ltd
                          Bairagipatteda branch-4387
                          Dno:[protected],
                          Bairagipatteda
                          Tirupati-517501
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            StyleOn Indirapuram
                            from Palampur, Himachal Pradesh
                            May 26, 2018
                            Report
                            Copy

                            Address: Ghaziabad, Uttar Pradesh, 201014

                            Hi

                            I have been trying to pay interest amt against my loan but payment got failed thrice.
                            But the amount has been debited from my a/c everytime.
                            My loan ac no. Is 1772/mdl/125
                            My customer id is [protected].

                            Have wrote you twice on cc. [protected]@muthootgroup.com but your customer service is pathetic and i get no revert.
                            Why should i bear extra interest or penalty as its a failure at ur gateway.
                            I need a clarification as to why my amount is still not being credited to my account and why i have been charged everyday due to your payment failures.

                            Regards
                            Nishant
                            [protected]
                            I am a muthoot customer my question is how get my loan details and bank details in my mobile
                            Stafe complain
                            Helpful
                            Found this helpful?
                            2 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              I
                              Indrajit Biswal
                              from Talcher, Odisha
                              May 26, 2018
                              Report
                              Copy

                              Address: Bangalore, Karnataka

                              I am having a gold loan at bangalore t dasarahalli branch, jalahalli. I want to take the facility of top up. But due to nonavailability of my account at the concerned branch i could not get the facility as i am away from concerned branch now. I visited one of your branch here and handed over the bank details for updation purpose. Your concerned officer tried up to his level best but finally, he could not add my account. But for updating the account, the otp is coming to my mobile. Kindly intervene the matter and sort it out at your end at the earliest so that the customer will get the benefit from anywhere.

                              Thanking you
                              Partha sarahi biswal
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                srinivasgurlinka
                                from Hyderabad, Telangana
                                May 23, 2018
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: 500045

                                Hi team,

                                I had a transaction done by muthoot app and there was an error message as transaction failed and when i asked the branch personnel at krishna nagar hyderabad branch they said it will be reverted back by 2 or 3 days. I am worried since it is a huge amount of (19419.52 +19419.52) with a total of 38839.04. Hdfc had sent the confirmation message like "we would like to inform you that, the referred transaction has been successfully processed at the bank's end. Incase if the final status of the transaction is not known, we would request you to check with the merchant.."

                                So further i request the muthoot merchant team to resolve my query soon as i am in very much need of money.

                                Below are details from my netbanking statement.

                                21 may 2018 [protected]techmuthootfinance [protected] 21 may 2018 19, 419.52 286, 118.99
                                21 may 2018 [protected]techmuthootfinance [protected] 21 may 2018 19, 419.52 305, 538.51
                                Jun 4, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer care has made all the efforts to bring the money back. thanq.
                                May 23, 2018
                                Updated by srinivasgurlinka
                                Hi Team,

                                I had a transaction done by Muthoot App and there was an error message as transaction failed and when I asked the branch personnel at Krishna Nagar Hyderabad branch they said it will be reverted back by 2 or 3 days. I am worried since it is a huge amount of (19419.52 +19419.52) with a total of 38839.04. HDFC had sent the confirmation message like "We would like to inform you that, the referred transaction has been successfully processed at the Bank's end. Incase if the final status of the transaction is not known, we would request you to check with the merchant.."

                                SO further I request the Muthoot Merchant team to resolve my query soon as I am in very much need of money .

                                Below are details from my Netbanking statement.

                                21 May 2018 [protected]TECHMUTHOOTFINANCE [protected] May 2018 19, 419.52 286, 118.99
                                21 May 2018 [protected]TECHMUTHOOTFINANCE [protected] May 2018 19, 419.52 305, 538.51

                                I hve account in cooktown which s der customer service best an which in Ramamurthy Nagar its bad totally disappointing an you ll loous lots of customer vry bad service spoiling the name of Muthoot Ramamurthy Nagar
                                Sajithabanu's reply, May 16, 2021
                                Is money refunded?
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  C
                                  Chintaman shintre1
                                  from Indore, Madhya Pradesh
                                  May 18, 2018
                                  Report
                                  Copy

                                  Address: 452018

                                  Dear sir,

                                  While i was working with muthoot finance ltd., i was required to open a salary account with my customer id[protected].

                                  Since i was receiving regular salary i had given ecs instructions for debit of my kotak life insurance premium payments.

                                  But now after my retirement i became a senior citizen and i requested your mth compound indore branch to convert this account in to pradhan mantri jan dhan yojna scheme, do not respond to any ecs through this account
                                  I was told that no charges for minimum balance will be debited and other charges will also not be debited since this was converted to a zero balance account.
                                  However you have debited rs.350/- twice to this account.
                                  I shall be highly obliged if you reverse these charges as i am not earning any salary and have attained 66 years of age.

                                  Yours truly
                                  Chintaman shintre,
                                  [protected]
                                  The manager of muthoot finance in ernamkulam that lady talk is very bad... it will effect to your finance company her talk is very bad now iam not satisfied with your finance
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    C
                                    ctapavan
                                    from Mysore, Karnataka
                                    May 9, 2018
                                    Report
                                    Copy

                                    Address: Chitradurga, Karnataka, 577501

                                    Dear madam / sir...

                                    I requested to ur muthoot finance ltd please stop ur financial branch office scheme in chitradurga.577501. Branch bcoz chitradurga branch executive is giving to tourcher of village people and poor people.. Your executive behivor is not good he is doing the man handling for muthoot customers...
                                    No one notice and any other document he is seezing the vehicles...
                                    Chitradurga people we are all requested so plzzz take him immediate action in chitradurga muthoot branch...
                                    May 09, 2018
                                    Updated by ctapavan
                                    Take immediate action in Chitradurga Muthoot finance ltd
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      K yudhisther rao
                                      from Bhimavaram, Andhra Pradesh
                                      May 4, 2018
                                      Report
                                      Copy

                                      Address: Srikakulam, Andhra Pradesh, 532001

                                      I am the customer of muthoot fincop, today i want to pay loan repayment or i went to muthoot fincop srikakulam branch first floor, sri rama aracade, new bridge road, land mark above icic bank, i inter in 11.45 they tell sir 5min wait, but i wait upto 12 00 after that i asked for repayment they replied sir we want more time then i asked how much time sir, they unrespectivly tell one more hour, in this summer season its not fair, date 4 may 2018
                                      On saturday my account i have been closed, but still my ornament has not given they told me on wednesday u r ornament take, but again they are telling on monday it is too much it is in gulbarga near central bus stand kalburgi
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        P
                                        Priyanka Kc
                                        from Delhi, Delhi
                                        May 4, 2018
                                        Report
                                        Copy

                                        Address: New Delhi, Delhi, 110046
                                        Website: muthoot fincorp

                                        Hello sir

                                        My loan no is 17296867
                                        2 month before i have purchased jupiter classic and some people from where is purchased they continuously visiting my house and asking for rs. 1500 and telling me they are from fincorp and and fincorp didnt even give me my 2nd key of my scotty and telling me after 3 year they will return my key please tell me what to do and my ecs is also rejacted 2 times now i have to go every time in your pankha road janakpuri branch to submit my installment please tell me either i have complaint fir or fincorp muthoot complaint
                                        Assistant manager by the name Aneesh Antonyin sodepur is not a graduate, he submitted a fake certificate, he is a diploma graduate in automobile mechanic.
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit