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Muthoot Complaints & Reviews

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Last updated Nov 27, 2023
Complaints 520
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Muthoot Phone Numbers

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+91 471 391 1560
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+91 98 2446 5095
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Muthoot Head Office Address

Muthoot Centre, Punnen Road
Trivandrum
Thiruvananthapuram District
Kerala
India
695034

Muthoot reviews & complaints page 15

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R
raju gorantala
from Hyderabad, Telangana
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they speak very hardly

Address:500042

Branch : balanagar
State: telangana
Pin code: 500042

They speak very rashness with customers, even manager also. Today i asked bank manager that, there is no one in cash counter,
When he will come?
Manager said that he went for lunch.

Again i asked that when he will come?
Again he said that he went for lunch.

Can not he understand the question properly.
br...
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DHARMARAJ RATHINAM
from Chennai, Tamil Nadu
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paid the housing loan outstanding dues not get my original property document

Address:Chennai, Tamil Nadu, 600113

I am housing loan customer my loan no-[protected] i had settled all the outstanding dues on last month 5-oct-17

Muthoot finance person told that you will get the original document with in 21 working days. But still not yet received the document. Please help me to get the my original property document.

Here i attached chat with customer care person...
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S
Sameer_qrs
from Gurgaon, Haryana
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mortgage interest cheating

Address:Thane, Maharashtra, 421302

Hello,

My gold is mortgage at muthut fincorp ltd, at bhiwandi branch.
My due was approximately 12000 rs interest. So i was given an option to pay 8653 (Documnet attached) as interest and remaining amount will be added to the principle amount of 550000. I was agreed to it and returned to the bank after 5-6 days. When i gave 8653, mr. Uday machha the person at counter started arguing with me and asked for rupees 9116....
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S
from Perambalur, Tamil Nadu
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I'm complain about the advocate letter

Address:Chennai, Tamil Nadu, 600018
Website:online.muthootfinance.com

I have taken a jewel loan in muthoot finance ltd teynampet branch on 31.05.2017 but i have received a advocate notice to clear my loan on 25.10.2017.

As per the agreement with the company it was 12 months period after that only the muthoot finance can take any action that is standing rules for any finance company.

If we are not paying the interest on monthly then as per the agreement it will be charged from...
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A
Amitbhandari
from Lucknow, Uttar Pradesh
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discount in interest

Address:Jodhpur, Rajasthan, 342001

Dear sir/madam

Loan id : [protected]/ amit bhandari

Jodhpur rajasthan

I have an loan on gold from your ratanada branch jodhpur. I have to how withdraw my gold security. I went to your branch and asked for withdrawing my loan and security. I want settlement on my interest amount as i am going to pay on short payment. I want discount om my interest so please contact me [protected]....
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P
Preethi bakery
from Hosur, Tamil Nadu
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I am complaining about not getting second time loan

Address:Coimbatore, Tamil Nadu, 641114

I am a regular customer of muthoot till 9 years. I am owning a tea shop. I am paying regularly the loan amount. Due to some inconvient situations I cannot pay at correct time. It has delayed upto 10 min even though I pay the penalty. But sometimes the collecting person he won't come at regular interval of time due to that reason it get delayed.now I have applied for 2nd time loan. But I am getting it. I just want to file a complaint please...
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P
Pranoy Jacob
from Bengaluru, Karnataka
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not getting my money

Address:Kottayam, Kerala, 686003

I'm not getting my money which my brother remitted from qatar to muthoot finance kottayam kerala india..
When i approached the concerned office they were refusing to give me the money as my brother put my name as pranoy jacob when he remitted money and my i'd card name is pranoy jacob babu.. Pls help me in solving this.. Thanks
Pls help
My number [protected]...
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S
Sajith Svihar Sukumaran
from Bengaluru, Karnataka
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cash not received from muthoot finance limited atm

Address:Ernakulam, Kerala, 682019

Sir/madam,
My name is sajith svihar sukumaran. I had tried to take inr 10000 (Rupees ten thousand) using my icici bank debit card number [protected] from muthoot finance limited atm on coimbatore main road in velanthavalam, palakkad at around 10.35 a. M. On 15th october 2017. A message displayed on screen was'your financial institution is not recognized'. Therefore i cancelled the transaction, waited for sometime and left the...
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D
Dr Yogendra Kumar Singh
from Varanasi, Uttar Pradesh
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gold loan renewal

Address:Kanpur, Uttar Pradesh
Website:www.muthnet.co.in

Sir
This is yogendra kumar singh. I had taken a gold loan of rs 51, 300 on 19/08/2016. My id no. Is [protected]. Today was the due date of my interest and i wanted to pay it today but was unable to do so due to renewal of my loan. I didn't find any source of renewal from your online web pay site. So i request you to kindly look into the matter and do as desired for avoiding inconvenience of customers....
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A
Annu27
from Ahmedabad, Gujarat
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repayment issued and updation issue

Address:Bhopal, Madhya Pradesh, 462021

Customer id no.: [protected] name: annu soman br. Code: 2576
1. My mobile no. Is [protected] from the day i applied for loan where i have given them this number but till date they have not updated it every now-and-then they given excuses or say that they have updated it but server is not getting updated! The number which is linked with this id is of my mom i. E. [protected], which is casuing issue while making quick payment via your...
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H
Hemabt
from Ahmedabad, Gujarat
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about complete my gold loan

Address:Ahmedabad, Gujarat, 382346

Hi sir/madam

Yesterday i m going to your muthoot finance branch in naroda to complete or full payment of my loan but they are not submit my money and saying the server is down again again please sopve this problem i realy need that gold for family reason. I dont why they are say always server is down i think 2 day are enough to solve so please solve my problem as soon as possible.
The muthoot finance branch staff are...
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A
Aneesabdu
from Bengaluru, Karnataka
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regards customer behaviour

Address:Malappuram, Kerala, 679579

Today i went to muthoot office in veliyancode i reached at 4:50 then they said i can't collect the cash from western union becz time over. Still 10 min r there for 5 then they said they have the instructions from muthoot that till 4:45 only service. When i told them it's an emergency then also they can't do anything it seems. I felt worst customer service in veliyancode. So kindly request you to take necessary action against the muthoot veliyancode...
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A
amar1243
from Vijayawada, Andhra Pradesh
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rhr harassing exit employee without processing relieving and f & f settlement

Address:West Godavari, Andhra Pradesh, 534001
Website:www.muthootfincorp.com

Dear sir,
I have worked as bic at u r organization from 07/10/2011 to 06/04/2017, due to my mother health i resigned my job on 3rdmar17 and served notice for 26 days till now rhr not settled my reliving and f settlement, and employee status shows active in hrms. So pf claim also pending. Kindly look into this and do the needful.
With regards
K. Sudha amarnath
Mp10017416
[protected]...
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K
kadir.vel
from Bengaluru, Karnataka
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payment made but gold not released

Address:Bangalore, Karnataka, 560054
Website:online.muthootfinance.com/HTML/quickpay.html

Hi,
I made a payment to release my gold on september 21, 2017 to muthoot finance through their online portal. The payment was successful.in spite of payment being recognized and my loan account showing the same, the branch manager of muthoot finance mathikere branch is not releasing my gold. I have been running around for the past 5 days for this but am still being put through severe hassles by the branch.
I had a very important...
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K
Kadhirvel123
from Bengaluru, Karnataka
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not releasing my gold on repayment

Address:560054
Website:online.muthootfinance.com/HTML/quickpay.html

Hi,

I have repaid my loan through online mode on muthoot website quick pay and the payment made is reflecting against my loan account in muthoot's website. The payment made is successful and i have received payment acknowledgement from muthoot. However, when i went to mathikere branch of muthoot in bangalore, they are refusing to release my jewels. It has been over 24 hours and i am not getting any resolution in spite of multiple...
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Address:700059
Website:www.muthootgroup.com

Want to complaint against them. My husband's gold loan account was two months earlier and they didnot auction that one whereas without notifying me they did that auction on my two accounts on 9th september, 2017. Why is this so??? If thats the case, then why muthoot send me the text of last chance to save the auction on my mlbile on 11th september around 22pm??? Please check, the very next day 12th september i sent mail to muthoot and contacted...
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K
kapoor.mansi2007
from Lucknow, Uttar Pradesh
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fake notice & too on special request of not sending anything at home!!

Address:Faridabad, Haryana, 121002

Pissed off with the company,, had a big fight at home because of muthoot.. Despite of paying all the interests on time, they sent a notice for not paying interest & ignoring reminders.
Frustrating, no one can help customers, do not trust on the matter i[censored] r not telling anyone & applying for a loan from these people. They can unfold ur secrets anytime.
Hopeless!!...
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R
rishi514
from Bengaluru, Karnataka
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transaction failed

Address:560017

Hi team. I have made my monthly interest payment of rs1000 by using epay service of muthoot on 07th of september against my gold loan no-f32970 but transaction failed (T id - mpt-at-300456) subsequently i called customer care and raised a complaint (Complaint no is gl[protected] but no action so far on this complaint. Its been a more than week.

Please sort this out asap!!!

[protected]
Satya...
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A
ashokarjun
from Mumbai, Maharashtra
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gold loan closing

Address:401101
Website:www.muthootfinance.com

Hi,
They are not accepted my gold loan closing amount... There bhayander west branch manager makes an aarguements with me.. Whene i went to close the loan. I called them in afternoon.. And sent to my person with all closing amount. And i reached to branch at 5.30pm but they had not accepted amount.. And maked me lot off an aarguements... I am not satisfied with service.. Kindly take an action......
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Address:New Delhi, Delhi, 110005

Dear sir,
I had a loan with muthoot finance from the branch of ARYA SAMAJ ROAD, KAROL BAGH, NEW DELHI 110005
I am dealing with past approx. 8 months with your branch gold pledge and i referred many of them about the gold loan.
Today evening (09.09. 2017), i went to office i want to pay the full payment with interest amount 34887rs.and i paid every month interest your branch without delay,
But muthoot staff branch...
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