My Flower Tree — online gifting

Address:Mumbai City, Maharashtra, 400056

This is ankita mittal bajaj writing from jaipur and my order no. Is 459215. I sent cupcakes flowers and gulabjamun box to my husband in mumbai. It was utter disappointment and sadness that

1. They havent delievered cupcakes.
2. Rasgulla was delivered instead of gulabjamun (Disgusting..!!!)
3. Roses were dead!! (#)

I have been charges for the entire thing!

This was my first and definitely the last experience with flower tree. But you need to answer back and justify all my 3 complaints. I want to escalate it to highest committe and bring out to people i know so that next time atleast someones special day and moments is not spoiled...!! Do you guys understand the damage of emotions you caused??

Waiting for urgent reply
Highly dissatisfied
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Comments

Delivery boy has not called me and the message is coming that you have got your product but actually I didn't get my product so please help me contact me soon

Ordered a bouquet and a card with my flower tree. Order number 466086. Ordered on 14th Feb but till 15th Feb it's not delivered. It has been assured to be delivered on the same day. We tried to contact them but still there is no reply or any proper response.
I had ordered for a bouquet of flowers for my wife, for Valentine's Day, but you have not delivered it in time.
You are very irresponsible and reckless.
Very very bad service.
I will never use your website.
You are running a bogus website and very useless and very unprofessional.
I have placed my order and paid the money but there is no update on delivery status and delivery has not been done. The contact number in the site is also wrong.
My order id is 466262 and amount was 1094.
How can I get my money back?

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    My Flower Tree  Phone
    +91 11 45951000
    My Flower Tree  Address
    Bangalore Gpo, Bangalore, Karnataka, India - 560001
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