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Myntra.com Complaints & Reviews

www.myntra.com
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Updated: Jul 8, 2026
Complaints 9996
Resolved
824
Unresolved
9172
Bad 😕 It seems that Myntra.com has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Myntra.com reviews & complaints page 10

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K
Khadijah Malampattiwala
Sep 20, 2021
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Skechers BOB Shoes

Address: Myntra India

I had ordered Skechers shoes but there was a slight colour difference so i decided to return. The delivery person was not ready to come to my floor n collect the item. He asked me to put it down as i denied to do so he came up n rudely said he wont take it. I asked him to call his manager and he immediately approved the item n asked the delivery person to take it back. Even the delivery person checked there was no damage n now Myntra is saying...
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M
Mala Sarma
Aug 30, 2021
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Wrong product sent and return request rejected

I had ordered two Marks and Spencer t-shirts and one Gap t-shirt on the 13th of August 2021, all were size XS for my daughters. I received both the M & S T-shirts on the 14th August itself
I got a myntra packet delivered at my society desk on the 21st August which i collected for my Gap order. To my utter disappointment the packet contained a Male U.S. Polo Assn Shirt instead. The tricky part is that the invoice in the package was...
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S
Shallydeep.pk11 Shally deepi
Aug 26, 2021
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Need to change number

Address: No. 295, Irrulancheri, perambakkam

I have returned one product and the contact number given was wrong I need to change the number given or I need to reach pick up gug. What should I do....
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T
Tanya_1
Aug 23, 2021
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Expired myntra credit

Website: Www.myntra.in

I purchased a product in lockdown and I returned the product due to some issues.Firstly, i got the refund in so many days. And now the credit has expired before the expiry. I didnt use the credit amount due to lockdown issues as there is delivery problems in my location. So i need myntra to give me extend expired amount for few more days so that i can use it to the best....
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J
jacson1991
from Delhi, Delhi
Aug 6, 2021
Resolved
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Product delivered without tags & wrong size & not accepting return!

Address: Buildings Alyssa, Begonia and Clover situated in Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru – 560103,

Date of Incident - 4/5 Aug 2021
Order ID # 117980276730516697103
Product - Roadster (Men Brown Solid Leather Mid-Top Flat Desert Boots)

I had ordered Roadster Boots for Size 8, on 04 Aug 2021 and immediately I took the package and just to be safe after hearing all these fraud and scams from internet about online company delivering empty or wrong items, I started recording the video of opening the package and recorded...
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U
Uffuyfyfdydygdvvc
Aug 2, 2021
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Call help / Centre Support +9339-555-291

Online shopping and I can get them at like to our house and we can go from there to call and debit card 16 and debit card and I will be...
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M
m l ramesh
from Chennai, Tamil Nadu
Jul 28, 2021
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Customer support

Address: MYNTRA DESIGNS PVT. LTD., BUILDINGS ALYSSA, BEGONIA AND CLOVER SITUATED IN EMBASSY TECH VILLAGE, OUTER RING ROAD, BENGALURU 560103

I have placed an order No.[protected] 4474803 on 3/7/21 with Myntra (online delivery store) I have placed a return request as the size does not suit our requirement vide return request ID. [protected]. The return policy is no question asked and product should not be used / washed / and price tag in tact. As per return policy, the product was not used / washed / and price tag was in tact. Whereas as the pick up agent who came to pick up...
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K
Kirtikaaaaaa
Jul 8, 2021
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My Order delivered to a stranger

(Order No.:[protected]-2454601)
H & M solid drawstring sweatshirt
H & M casual shoes
Honey by Pantaloons black culottes

I placed the order on 2 July 2021. on 7 July I got email and SMS saying the order was delivered but me or someone I know haven't received it till now. I didn't even got a proper call from the delivery guy. I already paid for my order. And they delivered to someone else. I made the...
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A
ankit2788
Jul 5, 2021
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Myntra.com account hacked. Phone number updated without authentication. Credit amount stolen

Date of incident: 5 July 2021
Registered email id: ashi22.[protected]@gmail.com. (this has been updated by the hacker)

The email ID and phone number has been updated without authentication. Orders have been placed
Hacker's phone number: [protected]
Hacker's email address is attached.

Resolution needed:
1. Revert back the Myntra account to my registered account: ashi22.[protected]@gmail.combr...
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R
Ravina Pihal
May 29, 2021
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My Account is Locked and for unlocking there are saying you should have your card details.

Address: Myntra India

I had opened an account in myntra with just my mobile no. After few days due to inactivity as I did not buy anything due to pandemic situation my account got locked. I called up in support for around 15 days but no one called me back and I always received a notification that one of our agent will reach you in 7 mins. Fortunately after 15 days one of their agents called me back and she informed me it is not possible to unlock your account...
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N
Neelesh Parmar
May 25, 2021
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Myntra job regarding fraud

Myself Neelesh Parmar. I received a call from a person name Rohit phn number [protected]. He told me he is the hr of myntra and asked few questions to check my communication skills. I replied those in a fine way. Then after sometime Mr Rohit told me that I am selected in myntra and give a offer letter through by gmail and told me that I have to pay rupees 3000 for security deposit. He send appointment letter by gmail.I belongs in a poor...
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7 other people found this review helpful
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B
Brinda kalmada
May 20, 2021
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Received damaged product in Myntra is declining the return request

Website: Myntra

Recieved the damaged product from Myntra and now they are declining the return request on claims that it has been used. How does someone uses a watch with no glass and it doesn't even work? It doesn't make any sense and the entire experience has been very disappointing....
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P
Pritismita Das
from Bengaluru, Karnataka
May 11, 2021
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Problem with refund amount not received

I have been liasing with myntra for my order id 117098603580940182801 since 30th april, so here it goes the details -

As on 30th april all the 5products were delivered and paid rs2848 through google pay to the concerned mobile number provided by the delivery person. So here the problem has started, even after 48hrs order was not showing as delivered and it was showing as in transit, only 1 product was marked as delivered. I...
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N
Nishtha1
from Aligarh, Uttar Pradesh
Apr 10, 2021
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Deactivated account

My Myntra account has been locked without notice me.when I contact customer care he told they unable to reactivate account.They say that there is breach of policy.I received mail from them regarding the resolution provided by them after the wait of one full month stating that my account has bee deactivated from myntra side due to breach of Myntra fair usage policy.

I would like to inform myntra that I am Myntra's very old...
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A
askjasneet
Apr 9, 2021
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Fake Puma Shoes delivered with a Tag of Original.

The Order id iss #116872608901995255003

The Shoes from outside looked similar to original. Therefore I thought its an Original pair of shoes. However, the first time I wore it it pained my leg since I have rod in my leg. As soon as I checked the sole of the shows, i found it was a fake product..

The issues are :
1. Myntra is allowing its sellers to sell fake product ( Here, seller name is Omnitech retail)br...
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78 other people found this review helpful
78 found this helpful
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S
Shambhawi Satya
Mar 31, 2021
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Received a used product

Website: Myntra

I received a used dress from Myntra. I had bought this for gifting purpose. However upon opening the package I noticed the dress was crumpled and smelling horribly. I informed the delivery person when he came to deliver another item. He asked me to return it. I opted for exchange with the same item and same size. However another delivery person came next time who refused to pick it up as the product was used. I tried explaining and asked...
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S
Sakshi Dabde
Mar 28, 2021
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Collected a wrong product and did not return

Address: Nagpur

I had placed an order through Myntra for a MANGO teal pouch via Order ID #1167297 [protected]. The seller was Truenet Commerce. Two days later I placed a return request and the delivery boy collected a wrong product (a bag which i ordered through myntra via Order ID #1167873 [protected]). On realising this, i immediately called the customer care and raised a complaint regarding the same . I explained them that the bag is worth ₹10,...
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V
Vartoo
Mar 25, 2021
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Exchange on hold

Kindly help me with this online loot which Myntra is doing. I ve ordere a shirt pant set from mini Klub on Myntra for my 4year old son. Once it arrives I opened the package and made my son to wear it just to check but I found that they ve sent wrong pant because product which I ordered has plain blue chinos pant but they send checked pant.I immediately packed the product and raised complain of wrong product sent and has also ordered exchange...
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A
ankit_ksg
from Mumbai, Maharashtra
Mar 19, 2021
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Resolved

Not allowing me to return/exchange the product

Hi,
I had ordered a pair of jeans from Myntra. As per the return policy, I should be able to return/exchange the product within 30 days of delivery. The size I received was a big size and I want to exchange for a smaller size. When I logged into the app/website, I was unable to create the return/exchange request. I called up the Myntra customer care and they told me that Myntra Insider points were collected for this order so the product...
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15 other people found this review helpful
15 found this helpful
1 Comment
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K
K_N
Mar 8, 2021
Resolved
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Resolved

Order not placed but money debited from account

I had placed an order of 3 items on myntra.com for rupees 2047 on 07/3/2021. The money was debited but the order was not placed. I tried contacting the team through writing a query and they had immediately marked the query as resolved on same day saying myntra hasn't received the money and had asked to revert in case of no mail(s) received at my end in relevance to this issue but looks like the complaint has been deleted by the team now and...
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