Myntra.com Complaints & Reviews

Hi,
I ordered one jacket for my 11year child of size which was claimed to be suitable for 12-13Y but it didn't fit him. So I requested for exchange of product with size 14-15Y. Surprisingly, the agent who came to pickup checked the product and said there is stain over it and they can't pick up. I was shocked to get this experience as online shopping has become so common these days. I reached out to customer care and they said it will...

After I cancelled the order due to delay in shipping, I was informed that refund was done for my order (Order ID # 1238265 [protected]) on 11 June 2023 and 12 June 2023 (individually for 2 products in the order).

But on the order page, the bank reference number was not there unlike previous refunds. After contacting them, they said me to stay assured, I will get the refund in 10 days. It was first time Myntra was dealing...

I hope this letter finds you well. I am writing to file a formal complaint against Myntra, an online retail platform, regarding an unsatisfactory purchase experience.
On [15 July ], I placed an order for a Peter England suit (Order[protected]-6581003]) through Myntra's website. However, upon receiving the package, I was disappointed to discover that the product delivered to me was of a different color than what I had ordered....

For Order ID # 1240771 [protected] placed on 09th July for baby clothes there was a coupon applied NORETURN5 for a discount of 138Rs ..Without conveying user that he will be allowed to return the product against the order. There was no pop up and user acceptance for T & C of the discount availed...I was online shopper and never come across coupon like this in any site..They are cheating customers by coming out this type of policies and...

Ticket id: IN[protected]

customer support not providing resolution
I was patient to wait the entire 4 days of time sought by myntra, timeline passed, no resolution, no revert.

delivery executive number in snapshot to help you investigate, and attached screenshot of ticket id.

please resolve, I am ok to take the product if myntra cannot refund, just deliver the product.
I...

I have ordered a product (Libas Women Green & Gold Zari Woven Design Straight Kurta with Trousers & With Dupatta) from Myntra. Due to fit issues, I placed an exchange request, but no one called or came to pick up the item and deliver a new item in exchange. I followed up with customer care and spoke to supervisors as well multiple times. But there was no resolution. When I realized it isn't helping me, I asked the supervisor to place a return...

I had placed an order for a tommy hilfiger pink analogue watch on the 19th of June but on the 3rd of July I received the wrong product I even raised a complaint against it, and it's been over 10 days and they are trying to cancel my order and even trying to ship. I had paid through UPI during the time of order placement on 29th of July.

Please deliver my product to me as soon as possible.

Attaching the details...

I have an account with number [protected]and email id jc[protected]@gmail.com . i have placed an order of a saffaras jeans but i received a mens low quality jeans on 20 June .
then i place a complain and submit all the required things but the pickup person is not taking the return back he is saying that the product mis matched picture is not updated and he will not take the return until the picture and tag of mis matched product is not...

I have ordered biba suit from myntra unfortunately it came defective or used and now they are not helping me in returning the suit . I have phtoo and video to share...

I placed an order today from myntra for a 3 jewelley articles worth INR 1498. I have paid the money phone pay and even got a message from HDFC about the transaction. but i havent received any confirmation message from myntra. NO details of order is present on my myntra app also. i either want the confirmation message and the product or i want my money back. dont get ur customers mad. Please better attend my complain quickly...

The product was cancelled on 1st July and app shows it was credited back to Myntra wallet but i have not received the amount till now. I have already raised a ticket but customer care is ignoring the issue. Their services have become worse day by day and i shall be escalating this further in case i dont get refund in 24 hours. In my case dated 3rd July, the redunf was supposed to by credited by 5th July - STILL NO UPDATE On 5th July, i get...

: i have an account with. i have placed an order of a saffaras jeans but i received a mens low quality jeans then i place a complain and submit all the required things but the pickup person is not taking the return back he is saying that the product mis matched picture is not updated and he will not take the return until the picture and tag of mis matched product is not updated i have complaint 1000 times but no action is taken every single...

Purchased a jacket from myntra in april’23
- requested if the jacket can be exchanged for a different size. I was advised that jacket can be picked up and team will check and confirm.

Myntra team confirmed that jacket cannot be replaced thus they will send my original jacket back. Since then i have followed numerous times but i have not received my jacket work 3k or a refund.

Initially cust support team...

I had placed my order on June 1st with various items out of which two items that is berrylush skirt and berrylush red top has been missing from past one month.It shows the items have been delivered on 6th June i have no signs of it.Items value is Rs647/- total.I had complaint to coustomer care but got no resolution and no refund. Please do the needful my Order ID # 1237464 [protected].
Thank you...

1. Order Id: 123353090925871359501
Go Colors Olive Green Tapered Chinos Trousers
First return request placed on 26th April 2023, even after so many complaints product has not been picked up, no delivery agent called me or messaged me. Myntra agents always put the complaint on highest priority and generate a return within 7 days. After 7 days, I just get a mail which clearly says your return cancelled from courier. This happened...

I am unable to exchange my jeans from myntra as the app is showing exchange delivery to this address is not supported. My question is how were they able to deliver my product in the first place? I don't think that this thing comes under hassle free return/exchange program!...

Order no[protected]-2706603 dated 11 jun 23
delivery boy contact me to receive the item on 18 jun 23. When i went to received the item, the packet was found damaged and i didn't collect the same. After that myntra app is showing the item was delivered.
An issue was opened in the myntra site but they have solved the issue with item delivered.
Again an issue was raised but till now no response from myntra side.br...

I had purchased three items from Myntra, All the 3 items were returned however I have received the refund for only 1 product. Every time I call the myntra helpdesk, the support agents say the money has been refunded please check with the bank. I have checked with the credit card division of HSBC but no payment has been received for the 2 items
I had purchased All about you women rust loose fit which was priced at Rs471/- for which...

Few days ago i checked for cloths on myntra. And it says we are stopped delivering on this pincode(410205). But why any specific reason for that? I want to buy from.it so bad but i also dont have any alternate option so what can i do now? Please resume delivery on (410205) they are delivering on this pin for last 3years then why it stopped suddenly?...

L ordered a yellow kurtha with trousers and a coat . I received a coral colour kurtha only no trouser and coat. I returned the product Mythra delivery agent denied for receiving it
because its color is different. This is the first time I got such a bad experience from any online shopping app. several times I tried to contact Mythras Custemer care always got a message that not available . I am working woman my money and time is wasted...