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Myntra.com Complaints & Reviews

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Last updated Oct 26, 2024
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Myntra.com reviews & complaints page 9

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H
HarithaGadiraju
from Hyderabad, Andhra Pradesh
Sep 4, 2023
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Delivered wrong product, no pickup attempt but lying that customer is not available

Address: India

Ordered a 1seater sofa cover, the delivered product on 19th Aug was wrong in first place on, then I didnt find any price tag, I placed return on 20th Aug, pickup was not scheduled until 30 Aug, but every day I got a message from 29th aug to 1sep that it will be picked, no one attempted, so I everyday called the pickup guy, his behaviour was il come if i have time, if i have mood, if i pass by your area, suspicious of the behaviour, called...
+2 photos
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J
jiah_12345
Aug 31, 2023
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Frauding returns

Website: myntra.com

I placed an order for a Tshirt on 23rd of august 2023. The image shown on the Myntra app is of a Tshirt of an off white one. The one that was delivered to me was a darker shade and hence I wanted to return it. I placed my return request on the very same day the product was delivered to me.

When the delivery agent came to pick it upm he rejected it on the claims that the color did not match. He asked me reach out to myntra customer...
+2 photos
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U
u2111
Aug 29, 2023
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Product not deliverable at my pincode

Why suddenly myntra stopped delivering at my pincode 411015?
I have received my last order from myntra a couple of weeks ago and nothing is deliverable at my pincode can someone please sort this out
Thank you...
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K
krish351
from Vijayawada, Andhra Pradesh
Aug 28, 2023
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My Myntra Credits Expired

My myntra credits of about Rs 2811 expired without any prior notice by myntra on mail. Please extend my expire date so that I can redeem what's mine. I will be thankful to myntra customer care team.

Attched the snapshot of credits used and still remains to extend.

Please kindly help me in this context....
+2 photos
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S
Suhasini Purushotham
Aug 26, 2023
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Wrong product/ Delivery Issues

Hi this is Suhasini, firstly I received a wrong product, on top of it till now its not been picked up, the delivery agent was so ruthless, he asked me to drop the product down from second floor to ground floor. I sincerely don't know what kind a service Myntra is providing. Secondly I didn't receive 3 products but it was shown as delivered. For 2 products I got refund back but for the other one every time they tell it will take 3-4 business...
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Website: Myntra

I ordered a 46" size shirt and they send 36" shirt..They didn't send my refund after a month also..And talking with unparlimentary language..after a 1 month also they didn't send my money back..kindly take the action...
+1 photos
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V
Varsha77
Aug 25, 2023
Sep 26, 2023
This thread was updated on Sep 26, 2023
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Myntra delivery boy took the product but after sometime I received a message saying pickup rejected

Address: Hsr layout sector 5, Bengaluru

I have ordered Tommy Hilfiger flip flops from Myntra. Due to size issue I returned the product. Last Wednesday that is on Aug 23, 2023, I got a call from delivery boy around 1:27 pm. The delivery boy came and took the product. But around 7:27 pm, I got a message from Myntra saying the pickup rejected due to product mismatched. Again at 7:29 pm, I got another message from Myntra saying Return is on hold as the product didn't passed the quality...
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S
Shilpa Walia
Aug 25, 2023
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Payment deducted twice

I placed an order and did payment. Amount was successfully deducted from gpay but myntra showed payment failed. I did payment again for same order and amount deducted again.
Now the amount has been deducted twice of failed payment also...
+3 photos
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A
Akshita_19
from Hyderabad, Andhra Pradesh
Aug 24, 2023
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Cancellation of order without any information/Notice

Address: Hyderabad

I order 7 items from Myntra. The order was supposed to deliver after 4 days. 15 days later, Myntra orders updated as delivery delayed. After the order reached to the nearest hub in hyderabad. Order never got out for delivery. No delivery agent contacted me.

I connected to the customer care executive, they said that they have raised the query at there end and will try to deliver the product ASAP.

Within 24 hours,...
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S
Santa Treasa
Aug 23, 2023
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Refused exchange

I ordered a sweatshirt from Myntra and it was delivered today. As soon as I opened, I found stains near its neck. Therefore I tried to request for exchange. However, Myntra says they do not provide exchange services at my address.. In fact, any of my addresses. I do not understand! If it is possible for them to deliver, why not exchange? Also, this was never mentioned when the actual order was placed. I tried 'contact us' on Myntra where...
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I have ordered women off-white cigarette Trouser. The size was not fit. So, I have returned the product. But later I got the status as "Return rejected because the quality check failed". But the day itself I have kept the product as Return status. I had only tried the dress once and all the tags are intact, and the team did not provided any other details. I refuse to believe that the product can be categorized as damaged/used. And even if...
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N
namrata14
Aug 22, 2023
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Product returned and no refund by Myntra.

Order of events:
1. Placed an order for Shezone Women Black Printed Ballerinas, Size: 37 on 28th July 2023. (Invoice number: I0724SE[protected]
2. Received product on Aug 1.
3. Placed return request on Aug 2, on account of damaged product.
4. Received message by their delivery partner "Ekart" on Aug 6, for pickup of the product.
5.Received call from Ekart delivery agent at 1:15 pm on Aug 6 for pickup...
+13 photos
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P
priya rathod001
Aug 21, 2023
Aug 21, 2023
This thread was updated on Aug 21, 2023
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Wrong product delivered mysp1007439240

My trcking id mysp[protected]
I have ordered shoes from myntra on july30th it got deliverd on aug2nd . They deliverd a wrong product so immediate we raised a exchange request and posted the photos and waited till aug09. Product was not delivered so made a call to customer support, they told to send photo of the wrong product again. The very next day, the delivery person came to deliver the product but he rejected the product as the...
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C
chikuu12
from moga, Punjab
Aug 21, 2023
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Pay on delivery not available

Hey, i have been shopping from myntra for past 5-6 years on same address...but now in aug 2023 ..its showing that pay on delivery is not available for selected pin code(142038)...i nedd to shop more...please solve this problem asap...
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A
Archie11111
Aug 20, 2023
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Not exchanging product

Myntra no exchanging period in the exchange window period
Bough item on 17 Aug
Exchange valid till 24 Aug
When I clicked on exchange ..it says item not exchangeable
No help from customer support...
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T
Tanu Chauhan08
Aug 14, 2023
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Not picking my return for over 12 days

Website: Myntra.com

I have submitted a request for a product on 2 August as the fit was not correct.

I'm told the pick up will be done in 2-3 days. Its been over 12 days and nothing. More than that lies and misguiding the customer.

I have been constantly asking for help from customer service.

I have been REQUESTING Myntra for almost 2 weeks now to pick up the return! IF YOU OFFER SOMETHING TO YOUR CUSTOMERS PLEASE...
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S
Sneha Usgaonkar
from Pune, Maharashtra
Aug 14, 2023
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Inferior quality garment and refusal to initiate return - Order ID -1240321 53723071956001

On 6th July 2023, I had purchased for a new pair of trousers from myntra.com, thereafter within 20 days of purchase, barely 1 usage and 1 wash, the product has torn.

When I escalated this issue to Myntra, they asked me to submit proofs like images from all sides along with description as on 30th July. I did the needful subsequent to which my return claim was approved. However the Delivery executive who came to collect the product...
+4 photos
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A
Aparna india 2023
Aug 14, 2023
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Mimosa Saree and Tavas Saree

Website: Myntra.com

I returned 4 mimosa sarees and 1 tavas saree to Myntra on august 10.
The customer service has not credited back my money for 1 mimosa saree and 1 tavas saree.
Now they are sending messages that an agent will pick the sarees up.

I called customer service and am getting no answers
I persisted and chatted on the Myntra chats and Agent lied that return was approved
I escalated to supervisor and he did...
+4 photos
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R
RashmiSwarnika
Aug 12, 2023
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Refund Denied. Seller didnt send tag. Blaming on customer.

Order ID # 1242631 [protected]
Sold by : Vivaanta Fashion - SJIT
Issue Created IN[protected]

Bought Ahika green printed kurta and palazzo sets. Size issue. Quality issue. I bought 2 sizes as different sellers have different sizes in India. So i bought 3xl and 4xl. 3xl has bad shoulder stitching and lose for me, also it is faded than 4xl. Because it is lose so there was no question of trying the 4xl...
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S
snehit kumar
Aug 10, 2023
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Credit fraud

I bought a myntra product. And then returned it and they refunded it in my credit. And now they have vanished my credit...
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