Myntra.com Complaints & Reviews

As i bought a cap form H and M but the quality was very poor, I Kept return request and they accepted it, but no one is calling till now, and it happened since 6 days but no response from the Myntra . I am really fed up with there activities; this is very bad and they not even responded for our queries

Respected Sir/Ma'am

I have placed a order on Myntra app and the order is delivered to me on 6th oct, but due to size issues I want to return that product.So I initiated return on Myntra app. Later, ekart executive contacted me to pickup, which I rescheduled to weekday/monday as my delivery address was of office address, so I can't return the product on weekends/holidays.
So I request you to kindly look into this matter...

I'm Midhun. I had ordered a laptop bag from Myntra, and it took almost two weeks to get delivered. Unfortunately, they delivered the wrong and defective product. The product I ordered was the Aristocrat Unisex Navy Blue ZEAL Laptop Backpack (Size: Onesize), with Order ID #1278809 [protected]. However, the bag I received is a bulky gray one, completely different from what I ordered.

I placed a return request, and the next...

I had ordered two pairs of footwear on 05/09/2024 under ORDER ID:
# 1277508 [protected] amounting to Rs. 1172/-.
I received both of these on 09/09/2024.
One of the items was DressBerry Silver-Toned Embellished Open Toe Block Heels. I received a different product against this for which I am continuously writing mails as well as talking to your customer care team regarding its return and my refund.
One of your...

On 6th october I am trying to place an order on Myntra website of 463 INR, I choose the pay thru debit card option, now on payment gateway my transaction failed and no money deducted from my sbi account, so I tried another time with the same card and same incident happens again. After 1 or 2 minute 463 inr was deducted from my sbi account and this showing in my sbi statement - "by debit card-OTHPG[protected]Myntra Designs Pvt LtMUMBAI — ", and another 463 inr was holded my sbi. After seeing all this I contacted both bank and mynta coustmer care but they are just saying please wait for 72 hrs. After all this on 7th october I checked my statement again and another 463 inr was debited from my debit card and this was showing in statements - "See Atachment". what is going on. I lost 926 inr and another 463 inr on hold by sbi. How can a trusted bank and shopping site cheat like this. I am a student and I want my money back. pls contact me asap...

I had ordered wildcraft bagpack from myntra but i received wildcraft footwear on 29/sep/2024 . I raised return request upto 5 times untill now but delivery person refusing to take return and providing wrong statements . even myntra also not proving correct information about this . this is myntra issue they had sent totally different product now not accepting the return .
delivery person contact number [protected]. please help to get...

I'm a customer of Mynta, Asmita Patil i placed a order for Mabish by sonal jain (Ethnic motif printed top & trouser with shrug co-ords) and i recieved completed diffrent product. Few days later my mom (Chhaya Kamal Patil) placed a order for same product FOR MY BIRTHDAY again from her Myntra Account, again a completely different product was delivered. I never had such issue from any of the online shopping platform. Order details are- Mabish...

I have ordered a loreal extenso gold shampoo bottle from myntra, but when I am going to use this shampoo seems to be different and cheap quality, i have checked the bottle properly, it is written on the bottle that it for sale in saloon only also cap of the bottle is quite different colour from the bottles i am using from long time. I have posted a review on myntra for this but they have not approved my review.

I have called...

Myntra is not delevery at my pincode.
The first I ordered some t shirts it's delivered at my pincode 524323.
But now not working and other pincode's also not working.

My order ID is # 1277319 [protected] I had placed the order on 4th September 2024 and it was supposed to be delivered on 6th September 2024. The order is still not dispatched. Ekart tracking shows it is on the way. Tracking ID on Ekart is MYEP[protected]. I do not understand what is going on. I want my order to be delivered....

I had ordered pink Libas kurta set from Myntra unfortunately but I received a red one. Had raised a complaint through their. customer care and asked for exchange but they raised a return request on 2nd Sep. I did cancel the return and again asked the customer care to raise exchange on 3rd Sep but again on 4th there was return request raised by them. I had to return the kurta set on 6th of Sep. when I checked the amount refunded I received the amount deducting their platform fee which is not acceptable as they are accountable for the wrong order delivered. I have been struggling with them through calls and chats for the deducted platform fee but they are randomly closing the request without providing the refund. Need an action against them.

Attention Ye Myntra Se koi bhi kuchh order na kare. Ye scam kar rhe hai logo lo loot rahe hai. Aisa hi hua hai mere sath bhi. Mene 9th August 2024 ko HRX ke shoes order kiye the Myntra se Or 16th August 2024 ko mujhe receive huye. But mene black colour order kia tha uski jagah unhone mujhe Mehroon Colour ke shoes bhej diye hai. 14 days ka return ka time rehta hai inka but aaj 30th August ho gyi hai. Mene 20-30 baar inhe call kia disputes...

Attention Ye Myntra Se koi bhi kuchh order na kare. Ye scam kar rhe hai logo lo loot rahe hai. Aisa hi hua hai mere sath bhi. Mene 9th August 2024 ko HRX ke shoes order kiye the Myntra se Or 16th August 2024 ko mujhe receive huye. But mene black colour order kia tha uski jagah unhone mujhe Mehroon Colour ke shoes bhej diye hai. 14 days ka return ka time rehta hai inka but aaj 30th August ho gyi hai. Mene 20-30 baar inhe call kia disputes...

My Uncle ordered a product of product id:"xyxx" and he returned the product on June 29 and they picked up on june 29 and till now they had not given my refund amount. Many times I have contacting customer care they are telling to wait for 24 hours but issue not solved yet. Literally, I called them more than
50 times and got irritated by telling same 24 hrs timeline.so please solve this issue. My Myntra account mobile number is +91 [protected].And my contact number is +91 [protected]

Want to know the sender of the package as it could be harmful as someone knows my address...

When i returned my item
Myntras gave me two option on its app
One bank account and second myntra wallet
They did not give me any option to select my bank account and as a reason the money has been sent to wrong account
I want my refund in my correct bank account...

I ordered a roadster Cargo pants ...from Myntra but it. Delivery me a kotty brand flared jeans ..
With no tag and it seems like it's a used product when I placed return they approve the return ...but the delivery agent didn't accept the product ......

I purchased a House of Quirk sofa cover from Myntra on July 24th for ₹3000. I returned it on July 26th because it didn't fit my sofa. I returned it in its original condition with all the thermocol sticks and the carton. The delivery boy picked it up successfully, but he threw the carton outside the lift area and spit on it. I don't know what he did with the sofa cover. I didn't receive a message confirming the pickup until that night, which made me suspicious because generally messages came after 1-2 hrs only. Also if there is a mismatch or anything, the pickup boy checks verified at the main gate and he has the full right to refuse the article if it does not match or if any tag is missing. But here he picked it successfully as it matches everything in the same packing which came and also he matches tags and everything he verified. When I went outside in the evening, I saw the carton with spit on it. Later that night, I got a message saying the return had failed the quality check.

I called customer care multiple times, and they assured me it would be resolved by August 3rd. Two days later, the delivery boy came back to return the cover, but I refused to take it back as I didn't know what had happened to it in the last two days and I returned it in same condition in which I got it. I am not responsible for anyone's behavior and obvsly I will not track the pick up boy till the warehouse. I called customer care again, and they reassured me it would be taken care of. However, two days ago, I received a message saying the return was rejected.

When I called customer care, Pinky from the team told me my only option was to retake the cover. I called customer service again today, and they reiterated that was my only option. Do I need to take responsibility for the delivery boy's behavior?

Nandita ma'am(CEO of mynta), I emailed her multiple times but didnt get a response. This is a critical issue for customers, and due to the negligence of the delivery boy, I am the one suffering. Can you please look into this as a priority and provide my refund as soon as possible? I also want to inform you that I will not be buying anything from Myntra again due to the lack of support from the team and the irresponsible behavior of the pick up person, which has caused me to suffer. Please process my refund as soon as possible.

Customer care, I request you tp please look into thisas they have pciked the cover and also not refunded my money. I am feeling very helpless here.

I placed an order for a Forever New dress and that was a cash on delivery order. But it was very embarrassing when my order was delivered. I received baby bloomers instead of the dress I ordered. I requested for my return and the order was already picked up by the Delivery person but my return request is getting rejected again and again. Being a regular loyal customer, I was expecting an easy return process but i am not getting a proper response to the request. Please get this fixed ASAP. As the delivery agent has already taken the product from me and the return was cancelled by mentioning that the product does not match and also Myntra mentioned to the delivery agent to cancel the product. It's not a small amount which can be ignored, please get this fixed and initiate a full refund to this.

Very Disappointed!!

I have faced the most pathetic customer service experience of my life!! 2 orders were returned together, somehow I received refund for 1 order but did not receive refund for the broken pieces order.
I have been following up with customer support for more than 20 times and yet nobody cares to provide a resolution. This was picked on 17th July 2024 from Sriram Greenfield Phase 2 (G-802) Bangalore 560049 between 12-1pm by Tarun Singh....