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Myntra.com Complaints & Reviews

www.myntra.com

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Updated: Feb 24, 2026

Complaints 9978

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822

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9156

Bad 😕 It seems that Myntra.com has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Myntra.com reviews & complaints page 6

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Address: Prince reaidesidenz, piccasso block D, flat 604, nemili toll gate near, Sriperumbudur

Dear Team,

The below mentioned details consignment no MYSP[protected] from Mintra the package is not delivered but in the app status is already delivered we have not received any package, kindly go through the below detail and do the needful help. if not return the money.

Registered Mobile Number :[protected]
Ekart Update : Levis Men Black Printed Rou... with tracking ID MYSP[protected] from Myntra, will...

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Hi,

I had ordered roadster shoes in size 5 but it did not fit me so I immediately exchanged for size 6. However, during pickup the quality check failed as the shoe did not have the brand name printed on it. The cover and the page inside had the brand name printed but the shoe did not have. I tried reaching out to customer care but they told that they couldn't do anything as the shoes passed the quality check during dispatch....

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Address: Buildings Alyssa, Begonia and Clover, Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru – 560103, India

Hi Team

This is with regards to order no: ‘1289619 [protected]’, Product name: ‘Anouk Peach & Grey Peplum Shawl Neck Top & Printed Skirt With Belt Party Co-Ords’ delivered on 29-Jan-2025. A return was requested by me on 27-Jan-2025 for the product and the product was picked up by Myntra executive [Name: Sagar, Contact: [protected]] on 28-Jan-2025 at 10:20 AM from the same address from my hand but marked as ‘Pickup...

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I placed an order on December 28 (Order ID: 128725408204917849903) for an Allen-Solly shirt, expected delivery January 1. It’s February 3, and I have neither the product nor a refund. Customer service is pathetic—constant lies about 'waiting 24/48 hours.' Even after escalation to the grievance team and CEO, nothing has happened. I paid through UPI and demand my refund immediately. Myntra's service is disgraceful and irresponsible. This...

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I ordered Annabelle by Pantaloons
Women Slim Fit Formal Trousers (product id:[protected] of size 36, but when I received it on 13/01/2025, it was too large for me. Now I want to exchange it, but the product went out of stock. I request you to kindly bring back size 34, as it is a little urgent....

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A serious issue regarding misleading pricing and a potential breach of trust. I recently purchased a night suit (House of Comfort pajamas and top) from your platform. The details of the purchase are as follows:
• Order ID:[protected]-5437303
• Product Name: House of Comfort Pajamas and Top
• Invoice Price: ₹2, 199 (before discount)
• Discounted Price Paid: ₹1, 249
After bank offer: ₹1155br...

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I have placed an order [el paso flats] in mynthra app on jan 5 around 3 pm.. And paid using gpay... The order was confirmed but after that there is no information about the order. I tried contacting the customer care no given in the website but it was invalid. I would like to know the status of my order and money i have paid

Myntra.com customer support has been notified about the posted complaint.

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Recently, I faced an incredibly frustrating and disappointing experience with Myntra that has left me questioning their commitment to customer satisfaction and integrity. I placed an order for a pyjama, expecting a quality product, but instead, I received two substandard tops that I never ordered. Shocked by the blatant error, I initially approached Myntra for an exchange because I genuinely wanted the product I had ordered. However, after...

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I am writing this note after so much of frustration. I really had a bad experience recently with them; I brought a product through online, but they send the incorrect product. After raising this concerns multiple times through online (shared the image with courier received of receiving wrong product) and follow-up made with Customer Service Agent. Simply they had delayed this refund process till the last day of the product return expired...

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I ordered something from Myntra today but money was deducted from my account but my order was not booked. Then I ordered again and my money was deducted again and the order was booked....

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Hi,

I have ordered 3 park avenue shirts from myntra.com, only one delivered, 2 shirts are missing .

I have escalated this issue and it is not getting resolved. I want the refund of my money for the two shirts not delivered.

order number :[protected]-2906903

Invoice number : I2925MY[protected]

Date : 18 Dec 2024

from last 7 days issue has not been...

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Hello all,

I am lodging a formal complaint regarding the handling of my return request for an item purchased on 18th Dec 2024 through Myntra Online Portal (Order ID:[protected]-9004201, JFK Plus Printed Large-Sided Medium Trolley Bag).

Issue Summary:

Return Request Delays: Placed on 19th Dec 2024, repeatedly canceled by the delivery agent without reason.

Reference Number: Issue raised under IN[protected], and resolution now delayed to 31st Dec 2024 despite multiple follow-ups. Even Escalation Team of Myntra is looking absolutely clueless and helpless

Customer Support Ineffectiveness: Contacted on 26th Dec 2024, but received only standard responses, with no actionable resolution provided.

This experience has been highly frustrating and unacceptable. I request an immediate resolution, including the processing of my return and refund.

Looking forward to your swift action.

Regards,

Myntra.com customer support has been notified about the posted complaint.

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Address: mantra designs pvt ltd. buildings alyssa begonia & clover situated in embassy tech village outer ring road, devarabeesanhalli village, varthur hobli,

Dear Sir/Mam, i was ordered on Date[protected] electric kettle of Havells aqua plus 1500w from Myntra.com and they given a promise date[protected], but not delivered till now, so i want to raise a complaint for the delivery and still their is no update where is my product .
please fine on it for late delivery.
and last three product location showing - nearest your delivery loaction...

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Website: Myntra's

Ordered aldo size 9 – men textured round toe comfort insole textile slip on sneakers date of delivery of myntra consignment 24th october 2024. Total paid in advance rs.5940/-. Received a pair of damp old worn out canvass shoes. Issue created in[protected] return id [protected] issue reopened with ref no. In[protected].

When numerous calls, msgs with myntra customer failed i approached ceo vide my letter 16.11.2024...

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Address: India

Website: No response

Order Number: [#128357261336937282603]
- Date of Order: [15th nov 2024]
- Refund Amount: ₹ [9000]
- Original Payment Method: [credit card ******2435]
- Mobile Number: [ [protected]]

I have raised multiple complaints regarding this issue, but unfortunately, I have not received any response or resolution. My previous complaint numbers are:

- Complaint Number: [IN[protected]]
- Complaint Number: [IN[protected]]
- Complaint Number: [IN[protected]]
- Complaint Number: [IN[protected]]
- Complaint Number: [IN[protected]]
- Complaint Number: [IN24121 [protected]]
- Complaint Number: [IN[protected]]

Myntra.com customer support has been notified about the posted complaint.

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This is regarding the wrong product
delivered.
I have raised the concern on the same day of delivery i.e on 14th dec. the product I have ordered is Octave men track pant but instead of it I have received a shirt of different brand .

I don’t know this mistake is done on whose end.
I got a response from Myntra’s team that investigation is done and we have delivered you right product.

But...

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I am writing to file a formal complaint regarding my order placed with Myntra on 11th April 2024 (Order ID: #1264719 [protected]). I ordered the BUNAI Striped V-neck Top with Palazzo. However, when I received the product on 19th April 2024, I found that it was not the product I had ordered. Instead of the BUNAI Striped V-neck Top with Palazzo, I received a green flared gown with embellished work, which, although a beautiful piece, was...

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Website: Myntra.com

I ordered Crocs Sandals from Myntra on 7th December and they delivered a completely different model, I didnt even remove the product seal and now the Myntra support is refusing exchange saying the product I am trying to exchange is different. This is not my fault and Myntra is not exchanging or replacing the product. The product price and already increased now and myntra is refusing to exchange it, give a coupon for the price difference or...

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I have purchased a jacket under Deewali Promotional offers. It was placed successful and tracking shows that it reached my nearest delivery hub, but all of sudden it was cancelled and being returned to myntra. Upon talking to customer care they said because of operation issues it is being returned, please purchase again with new price.
Price has increased by more than 5000. I want to know if you are cancelling without informing the...

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My name is Richa Kalyani and my contact no is [protected].Recently I ordered a dress from Myntra which was Aadat ethnic embroidered round neck mirror work cotton ananrkali kurta, size XXL having order ID #128417813621852020101 .But after delivery of the item I found out that the fitting of kurta was not good so I ordered an exchange for the kurta .On the day when my exchange was to be delivered the delivery boy did not came to my doorstep...

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