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Myntra.com Complaints & Reviews

www.myntra.com

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Updated: Sep 29, 2026

Complaints 10001

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824

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9177

Bad 😕 It seems that Myntra.com has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Myntra.com reviews & complaints page 6

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I had placed an order of Bata Open Toe Comfort Heels. I wanted to place a return for the same as they are the wrong size for me. I tried placing a return thrice yesterday and they kept putting it on hold for damaged product but I never selected that option.

I even spoke to customer care and they kept telling me to cancel the return and place again. This happened thrice and the third time the agent placed the return from their...

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Website: www.myntra.com

My tracking id is - MYSC[protected]

Is Myntra's express delivery service a sham? My recent experience screams yes! I ordered two products on April 9, 2024, with the promise of receiving them by April 12, 2024, through their 2-day express delivery service. Guess what? It's April 13, 2024, and my products are nowhere to be seen!

Myntra had the audacity to notify me that my products had reached their delivery hub,...

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Website: myntra.com

My order is stuck on the packing state. The order is eligible for delivery according to the app and it has still not gone in the transit phase. Nonetheless, neither the app or the website is letting me cancel the order. Initially it would say "something went wrong" and later it will start repeating "invalid login". The help section and the chatbot does nothing and it just redirects me to the cancellation process which is stuck.
I have...

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Name : Om R Kadam
Order ID # 1261176 [protected]
Product name: Buxton Shoes

I am very disappointed with this kind of Myntra service.

I have created a size exchange for my shoes, and the Myntra delivery person came on March 6, 2024. He tried to scan the tag, but it got mismatched, so he asked me to raise a concern with Myntra support. The same day, I spoke with the Myntra support team, and they...

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Hello, I purchased a dress and a scarf from from Myntra. The dress came on 15th Feb at my pincode 517507. I wanted to exchange it for a bigger size but it said that exchange is not possible at my pincode. So I returned it and asked for the refund money in Myntra credits since I was going to purchase from Myntra again. The money was refunded as Myntra credits on 16th Feb. And when I went to buy the dress again on 17th Feb, Myntra kept showing...

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This is happening quite frequently now especially during the Sale/festive season. Myntra suddenly stopped delivering to my pincode - 411006. This is the pincode, I have been receiving my Myntra parcels since years.

After calling them, the only resolution I get is they will raise the Complain and problem will be resolved in few working days.

I am tired of calling their customer care now every time. I feel they...

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Recieved a fake and duplicate product from myntra. The product recieved was different with retinol which was not mentioned in the product description. The Myntra was irresponsible. The Myntra didn't take any action. They are not ready to return the item and not ready for a refund either. The original price of the Lakme product is 947 but I got it frm myntra for 589 and was a fake Lakme product...

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Address: sec 32 gurgaon

Tracking no. MYSC[protected] - showing arriving on 30th October since when I have placed the order, and it was clearly mention that the delivery address is belongs to office address. It is not for the first time, I'm facing several times this issue. Firstly, courier people don't checks the address of delivery, they just blindly picks up the parcel to deliver, not only that Myntra had forgot to deliver the parcel on said timing. And this for...

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Hi,
I’m writing this to express my extreme dissatisfaction in most of my recent Myntra orders. Talking about my most recent one - I placed an order this Monday (23rd October) which was 5 days ago. I had an estimated delivery date given as next Tuesday ie. 31st October - which is ok. Most times, they tend to deliver way before the ETA. However, this time, I’m closing towards the end of the 5th day and I still have no update on...

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The product i recieved didn't have price tag/seal tag attached to it. I want to return the product but Myntra is not accepting as it doesn't have the tag.

How can I provide the tag when it was not attached to it?

Why should I suffer and bear the loss when it's Myntra who haven't attached the tag....

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Address: Bengaluru

Website: myntra.com

I am writing to lodge a formal complaint regarding a recent order, which has left me utterly dismayed and dissatisfied with the level of service provided by your platform. I have been a loyal customer of Myntra.com for a considerable period of time, and I regret to inform you that this latest incident has severely strained my trust and confidence in your brand.
On 5th October 2023, I placed an order (order ID 1248401 [protected])...

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Issue #1
I purchased products in a bunch which was around 5K. After discount it was around 4600. They mentioned about the interest while payment check-out but didn't mention about the bank's processing fee and other GST charges.
This is a clear malpractice. They should explicitly show all the charges on the payment gateway. Image is attached that they didn't mention about the procession fee and other charges.br...

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Had requested for return of product on 11th of September and product was picked up by e-kart delivery boy but this was not updated in Myntra app and again on 13th of September there was another delivery boy who came and asked for same product but I had already returned it on 11th itself, I informed him the same but he had mentioned as product quality issue and updated In Myntra app.even after that I didn't even receive my product nor my refund...

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I have ordered 5 items on Myntra.com on 21st August. Out of this they delivered one item and cancelled two items by saying "unforeseen circumstances" on 26th August. Remaining two items are showing "Shipping delayed" which were expected to be delivered by 30th August. They are also not allowing to cancel the delay delivery order neither providing reschedule delivery date. They have "cancel" option in their website but it is giving system...

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Hello, Myntra deactivated my account without any notice. Well as per their policies i understand they can delete accounts anytime. I had super coins in the account and they gulped it along with the account. now when probed further that why my account got deleted I need My account urgent Please I would request you to active the account or i Shouldtake this issue To Indian Navy Commanding office and I think I Should Take This With INDIA TV...

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Website: Myntra.com

I am so disappointed and frustrated. I've been a Myntra customer for 8 years or more. I use it on my account, my siblings account and my friends delivered gifts to my homes too via Myntra and we never faced any issues regarding delivery just over a month ago I ordered some stuff on my pincode and yesterday when I spent hours choosing items for my upcoming birthday and finally decided to place an order, it showed we don't ship to your pincode....

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Myntra used to be so good earlier, and now it can’t even manage its order deliveries and it randomly cancels our orders after 3-4 days of confirming it, exactly when we are expecting to receive it.

Firstly, I want to present my delayed order complaint. I ordered an Italia Sleek V-Neck Jumpsuit on 27th July 2023 for my friend’s birthday on 5th August 2023. It showed the delivery timeline as 3rd August initially, then it shifted...

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Website: www.myntra.com

Ordered Urban Armour shoes on June 12th, delivered on 22nd June have been trying to return since 28th June. They are saying it contained some imaginary seal which I never received and are not accepting return of the same.

The shoe is is in pristine condition and I've already shared photos of the same to customer care, they are repeatedly closing my tickets. They are not able to produce proof that the shoe really contained...

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Address: Near Fartiyal kirana store sailanigoth tanakpur

Website: Myntra

The shoes colour are different different .plz refund my money .and your dilivery boy not pickup item why not pickup he....

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I had placed an order for Bioderma Sebium Night Peel on 8th June 2023 and paid for the same via Airtel Payment Bank (Order ID # 1238118 [protected]). Subsequently I cancelled this order but I have not received the refund for the same.

I have followed multiple times with your customer care team. However, I still have not received any refund.

I also followed up with my bank and they cannot track the refund....

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