Myntra.com Complaints &amp; Reviews

I was shopping on myntra. Order was placed yesterday night 19 january and the money was debited from the account. No email came as to confirming the order placed. When i came to check this, the order is not showing to be not placed but the money has been deducted from my account. I was shopping for some clothing items due to the offer period of republic day. What should i do. I payed through netbanking from canara bank...

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Address: Thane, Maharashtra, 400615

Hi,
I had ordered online on myntra for romee maroon & blue solid ac room 150 gsm reversible double bed comforter. They had delivered on my address on 08.01.2019 and the same day i processed for return the items online due to the poor fabric. They had delivered the item at my address and now for return they are saying self ship means i have to ship to myntra return processing centre after that refund will be processed. This is totally...

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7 Comments

Website: Myntra.com

Raised a return request for the item and i received a message from myntra side having associate name and contact numner. I called on that number its switched off and that person didn't come for pickup nor contact me.
At the end of day i received a message from myntra that pickup failed. And this is happening second time. Its very unexpected thing from mynta side.
Even i wrote a mail to [protected]@myntra.com. But they send reply...

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I have purchased 3 items and want to return all the items for various reasons. There are two options for refund method while opting for return. I want to choose refund via bank account not myntra credit. But while giving bank details as refund option, the confirmation button is not enabled eventhough i have given all the mandatory informations on bank details. It seems like application only supports myntra credit option as refund method,...

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Address: Bangalore, Karnataka, 560029

Website: MYNTRA

I am a frequent customer of MYNTRA and i have bought many many products . In last 10 days some sale was going on and i ordered many items . Unfortunately some products don't exactly match with the pictures or quality is not as per expectations or many times size is not fit to us..In sch cases we have no other option other than returning the product.Today my myntra account was blocked for reason best known to the myntra team. And today only...

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18 Comments

Address: Bangalore, Karnataka, 400069

Date - 09 august 2018

Order no.[protected]-3094701

Myntra has a strange policy that amount in the myntra credit cannot be transferred to bank account. Forcing a customer to purchase only from myntra after return or exchange. This is exploitation. There must be a provision to transfer amount to bank account on return of a product.

I would want my amount to be credited to the bank account...

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197 found this helpful

Ref num[protected] and name of the person is uhaib. He is talking rude n saying i should stand and tell you the answers and he is asking me to hung up the call when i am enquiring about my cancelled order with out their failed delivery service.

He wantedly stayed silent for minutes to end the call and asking me to end the call. They agreed that it was their miss n mistake and did not attempt to resolve issue at all!!...

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3 Comments

Address: 629002

Website: Myntra.com

I placed an order of amount Rs.2888 on july 14 th 04:18 am in myntra app. I have paid through my icici net banking. The amount was debited and received the transaction id from icici bank but the order confirmation is not reflected in my app as well as i didnt get any mail or message from the myntra.I tried to contact them but all the times it is showing their customer executives are busy....

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Address: Bangalore, Karnataka, 560047

Website: www.myntra.com

I also received a empty box from Myntra.com. I ordered Tommy Hilfiger Women Rose Gold Embellished Analogue Watch NTH1781743_BBD1 (Rs6750.00) from their app and it took a lot of time for the delivery. Usually, at my location, all sites delivered the products in 1–2 days. But myntra delivered it in 4 days that too empty box. When I registered the complaint, they said they will look into matter and solve. Till now, 10 days are over and and...

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13 found this helpful

Address: Bangalore, Karnataka, 560010

Website: myntra.com

I bought two shirts from Myntra during the sale, both were cancelled due to non availability. they send me a goodwill coupon and not mention conditions apply, when i try to use that coupon code, its not accepted. why send coupon code when you don't have the intention of honouring the word goodwill? and why force us into buying things we don't want?...

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Address: Aizawl, Mizoram, 796009

Sir/madam,

Recently i have order 10 items from you (Through your apps, and i

Used to order before as well). One item was delivered at my home.

Today i received an sms saying some more items will be delivered to

Me. However, i received a call from your worker at aizawl, asking me

To come to their office and collect the items.

I told her that they...

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Address: 560035

Website: www.myntra.com

Complaint #[protected]

I have placed return request for 7 items which was supposed to get picked up on 16th jan, 2018.I also received message dated 16th jan, 2018 stating that the item will be picked up by an agent named Mohammed kaleem(phone number-[protected]), but no body turned up and also i did not receive any update on the same.I called the customer support, they mentioned that the delivery agent's bike broke down so...

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Order no.:[protected]-1030901
Anouk women mustard yellow printed straight kurta — i have purchased this garment but in one wash only the trim fabric (Red piping fabric) color got bleeded and came on the body.
Also i have attached the image of the garment for your reference.
Would like to revert on this complain immediately!!!...

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1) The option of changing the address after the payment I done does not work. Every address even in NCR is shown as not serviceable.
2) The customer care phone number doesn't not redirect you to any service executive. It is only recorded messages on how to use the site and app.
3) The reply to your Complaints through email are useless. They don't give you the solution. Instead they state your problem again.
4) The products...

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Address: 560067

Website: Myntra.com

When we save product in wish list they changed their prices what a great strategy hats off to you i am you regular customer but now thinking too much to buy anything from you late delivery on the name of sale prices raised dont you guys thinks amazon is better than you.
You dont have reviews of customers ratings nothing # people blindly buy things from you it is your responsibility to serve best not fake prices sale sale sale go to...

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Address: 122017

Website: www.myntra.com

Myntra provided me a coupon for rs.800 in response to an error on their payment page due to the massive sale. The representative gave me a coupon to compensate for it and informed me in case i return the product the coupon will be valid for use with no minimum purchase and made it sound that it was as good as cash. Now when i try to use the coupon it says not applicable for the selected products. My point being if there was no error on the...

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Address: Agra, Uttar Pradesh, 282002

Website: www.myntra.com

Yesterday i got the delivery of the product i ordered (Order no.[protected]-9733001) they were completely in the bad condition and they totally appeared fake. I ordered nike shoes and the one pf the soul of the shoe was larger than other one and the quality appears so cheap, no finishing it appears like a replica of nike never expected such thing from myntra. I always thought myntra is the best online selling site but this time had an...

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Address: Bangalore, Karnataka, 560016

Website: www.myntra.com

I have ordered a product whch was out for delivery on 3rd may, but i didnt rcv any call for delivery attempt, after that when i called they have taken the request. Next day again its out for delivery, i waited and called customercare, they are telling product will be delivered today. Waited end of the day, no product.. When i called again and asked delivery location change thinkng tht may b bcs of delivery location thy r nt gvng product although...

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