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Myntra.com reviews & complaints page 14

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S
swastikprasher
Oct 4, 2023
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Men Black Chronograph Watch CH2600_SOR
This watch is not deliverable to Dehradun 248003 even though before it used to be.
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    Hema Chaudhary
    from Mumbai, Maharashtra
    Oct 3, 2023
    Feb 27, 2024
    This thread was updated on Feb 27, 2024
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    I had purchased a pink coloured cotton top of ONLY brand from Myntra and it was delivered to me on time. However I had to replace it due to some manufacturing defect . The Myntra delivery guy took the defective tee shirt but did not give me the replacement. The app shows delivered on the 11th September. I have been making repeated calls to Myntra and have spoken to their supervisor two times in a row. Every time they give me an assurance that the matter will be resolved in 48hours but nothing has been done till now. Even now when I am writing to you I am on a call with them . It’s been 27 mins and they are still connecting me to a supervisor. Request you to help me in this. Either give me the replacement product or refund.
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      AKSHAY_tyagii
      Oct 3, 2023
      Feb 27, 2024
      This thread was updated on Feb 27, 2024
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      This mail is with respect to the order that i have placed with you Order ID # 1246217 [protected] using Credit Card.

      I have cancelled two items in this order on 11th sept 2023 (Tommy Hilfiger shirt and trouser) but haven't received the refund yet.

      I have called the customer care 8-10 times and registered a number of cases with you but everytime the case has been marked as resolved without actually doing anything at all.

      Case I'd
      IN[protected]
      IN[protected]
      IN[protected]
      IN[protected]

      Even after 22 days I am not provided with the bank reference number that I asked for multiple times, they are just creating the case every time and closing them without any resolution or update to me .

      I request you to please resolve this case without any further delay
      Myntra.com customer support has been notified about the posted complaint.
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        A
        anu299
        from Fazilka, Punjab
        Oct 2, 2023
        Feb 27, 2024
        This thread was updated on Feb 27, 2024
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        Address: D2805, Ashok Vihar, Fazilka, Punjab

        I ordered a saree wth Myntra which had only 2 days of exchange period. Initially The timeline of delivery was to be delivered on or before 7th September. But Myntra delivered on 8th Sept that too a wrong product (original product was of worth 7000), and i have already left for another city by that day. On returning on 11th sept, when i filed the complaint for wrong product delivery and returning it, Myntra rejected the request and have not being listening to any of my reasoning. Upon asking for their policy on late deliveries, they are saying they donot have any such policy, its only for return & exchange.
        Myntra.com customer support has been notified about the posted complaint.
        Order ID # 1244799 [protected]
        Product - BEATITUDE
        Off White & Gold-Toned Ethnic Motifs Zari Silk Blend Kanjeevaram Saree
        Amount - ₹ 6877.00
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          A
          Arumita Das
          from kolkata, West Bengal
          Sep 30, 2023
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          Address: 11/1 Sarat Bose road, Sanatan bhaban , N Dum Dum ,Birati ,Kol:700081

          Ordered id #1246836 [protected]
          Item sold by SHIVA INTERNATINAL APPARELS-SJIT
          Ordered on:17th September, Cancelled on:18th September
          amount: Rs. 494(net amount)

          I had ordered it on 17th September, by my SBI Drbit card, and cancelled it on next day .today is 30th September. I did talk with customer agent about 6 to 7 times, they could not assured me, they told me various dates and did not fix my problem, though the amount is not huge, but it required my monthly needs, Please solve the issue
          +1 photos
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            Abhineet C
            Sep 29, 2023
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            Since the order got delivered, the order history is not visible. I can't raise a return request. Service-wise, this seems to be a huge flaw.
            +1 photos
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              S
              Sheethal Christopher
              Sep 29, 2023
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              I paid for this order yesterday and it was visible till yesterday..today in orders nothing is shown says its empty
              +1 photos
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                Chanchalrani Sanjrambam
                Sep 29, 2023
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                My order is not showing

                I have placed order in Myntra but my order is not showing .And it always says that I have not place my order...
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                Dharmendra Bundela
                Sep 28, 2023
                Sep 28, 2023
                This thread was updated on Sep 28, 2023
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                I have ordered a lipstick and moisturizer which is not delivered yet and they marked as delivered on app I raise an issue they marked as resolved without my permission even though issue is not resolved by my side I didn't even receive a call or message by delivery partner or myntra regarding delivery I reopen my issue but they are not taking complaints now they are saying it's been longtime since you have ordered infact they are the one who takes almost month to resolving my query and it's still not resolved.
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                  Karthick raj1123
                  Sep 27, 2023
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                  On Myntra i ordered a liberty black shoe size 8 I get that product on 11/9/23 but size was to large so I applied exchange request on Myntra app same (liberty black shoe size7)after few days old product was picked up on 15/sep/23 by delivery boy .on nxt day I sawed in Myntra app the resized ordered was delivered on same date 15/sep/23 but as a true I did not geted any delivered message opt on myntra side still now I get not get product of (size7) then I compliant mytra customer care...they issued a complaint on(sept 18 ) where my product was? And they convinced me the issue will be solved in within24 to 48h but still now when where I call only conveniening me on sep26 i received MSG on Myntra they resolved but issue was not cleared they closing my complaint without my permission again I call customer care they again applied a complaint.so i don't have hope on Myntra...plz I want a justice of ₹2024. My complaint number IN[protected]
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                    S
                    Shriyadav21
                    from Kanpur, Uttar Pradesh
                    Sep 26, 2023
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                    I have ordered a watch and a tshirt for my friend in gurgaon on 21st sep, and it was supposed to be delivered on 23rd sep and today is 26th sep and it is still not delivered and not even its status is showing. From past two days it is showing delay. Please let the customer know the status. This is not done for the products with higher prices. I need the answer from myntra.
                    +3 photos
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                      Srai@1213
                      Sep 25, 2023
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                      I need my refund money in my bank account or upi but myntra fool us by credting it to myntra credits. I wanna redem those money from myntra credits to my upi or bank account
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                        Jackie297
                        Sep 24, 2023
                        Sep 26, 2023
                        This thread was updated on Sep 26, 2023
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                        Not received the product

                        Today is the 24th of September, 2023. I ordered a dress from Myntra named KALINI SHARARA two weeks ago. I had put the order for replacement due to fit issues. Usually, a Myntra delivery executive collects and delivers the orders. But this time, they sent an e-kart delivery executive. I gave him my parcel and asked about my replacement. He said that he would check the tags and will deliver the product the next day. I have placed replacement...
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                        D
                        Divyarav
                        Sep 23, 2023
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                        Don't trust Myntra

                        Had requested for return of product on 11th of September and product was picked up by e-kart delivery boy but this was not updated in Myntra app and again on 13th of September there was another delivery boy who came and asked for same product but I had already returned it on 11th itself, I informed him the same but he had mentioned as product quality issue and updated In Myntra app.even after that I didn't even receive my product nor my refund...
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                        Address: WMVX+9F6, Bellandur Railway Station Rd, Kadubeesanahalli, Bengaluru, Karnataka 560103
                        Website: www.myntra.com

                        My
                        Name is Himanshu I ordered a boat earphone from Myntra, order date is 29 August 2023 and order ID is[protected]-1575503 I found this product missing I told this to Myntra but Myntra did not help me and asked me to share the video o[censored]nboxing Please help me, I hope you will definitely help me. My Myntra registration number is [protected]....
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                        Aniketku029
                        Sep 23, 2023
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                        I ordered a Top then I want to exchange with Noise watch so It put it on exchange. The delivery boy came took the Top but didn’t gave me watch and it is wrongly marked delivered successfully on the app. I talked with Myntra customer care they told me it was a glitch and they will solve the problem but atleas 4-5 times I talked with them they always give another date and today half of the month completed but my problem is not solved yet!
                        +1 photos
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                          sumit143143
                          from Ahmedabad, Gujarat
                          Sep 23, 2023
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                          Address: Mumbai

                          Complaint no is - IN[protected]

                          I have created return 15 days back still not picked the item. Again due to such delay pick up, nonsense Myntra management will denie to accept that return and customer will suffer it with lose. Useless management nonsense service centre advisor . Worst service.
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                            ji824
                            from Tanuku, Andhra Pradesh
                            Sep 22, 2023
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                            Resolved

                            Extremely Disappointed with Myntra's Deceptive Practices and Poor Customer Service

                            I am writing to express my deep dissatisfaction and disappointment with Myntra, a company that has managed to ruin what was supposed to be a special occasion for my family. As a common man who finds happiness in few occasions, my daughter's birthday on September 22nd was one such cherished event. We decided to make it memorable by ordering a dress for her from Myntra, a decision we now regret profoundly.

                            The problems began...
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                            Saloni_M
                            from Noida, Uttar Pradesh
                            Sep 20, 2023
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                            I ordered a trouser from Myntra. Opted for a refund later. The product was picked up and I got a proper msg of product pickup. After that still the refund has not been done and still they are asking for pickup. I even shared the pickup msg with them which I got from delivery partner. Still it has been 6 days.. and they are still not refunding. They are asking for time and time and more time. My hard earned money is still with them. They are not providing any solution for problem.
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                              chan2302
                              from Bareilly, Uttar Pradesh
                              Sep 19, 2023
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                              A product without tags was delivered to me. When I tried to return, the delivery person did not take it saying that it doesn't have tags. I have called many times and they raised the issue saying it will be resolved in 24-48 hours. It has been more than 5 days and every day I am given a new timeline and product is not picked up and my money is wasted. No-one is responding to complaints as well
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