Myntra.com Complaints & Reviews

Ordered aldo size 9 – men textured round toe comfort insole textile slip on sneakers date of delivery of myntra consignment 24th october 2024. Total paid in advance rs.5940/-. Received a pair of damp old worn out canvass shoes. Issue created in[protected] return id [protected] issue reopened with ref no. In[protected].

When numerous calls, msgs with myntra customer failed i approached ceo vide my letter...

Order Number: [#128357261336937282603]
- Date of Order: [15th nov 2024]
- Refund Amount: ₹ [9000]
- Original Payment Method: [credit card ******2435]
- Mobile Number: [ [protected]]

I have raised multiple complaints regarding this issue, but unfortunately, I have not received any response or resolution. My previous complaint numbers are:

- Complaint Number: [IN[protected]]
- Complaint Number: [IN[protected]]
- Complaint Number: [IN[protected]]
- Complaint Number: [IN[protected]]
- Complaint Number: [IN[protected]]
- Complaint Number: [IN24121 [protected]]
- Complaint Number: [IN[protected]]

This is regarding the wrong product
delivered.
I have raised the concern on the same day of delivery i.e on 14th dec. the product I have ordered is Octave men track pant but instead of it I have received a shirt of different brand .

I don’t know this mistake is done on whose end.
I got a response from Myntra’s team that investigation is done and we have delivered you right product.
br...

I am writing to file a formal complaint regarding my order placed with Myntra on 11th April 2024 (Order ID: #1264719 [protected]). I ordered the BUNAI Striped V-neck Top with Palazzo. However, when I received the product on 19th April 2024, I found that it was not the product I had ordered. Instead of the BUNAI Striped V-neck Top with Palazzo, I received a green flared gown with embellished work, which, although a beautiful piece, was...

I ordered Crocs Sandals from Myntra on 7th December and they delivered a completely different model, I didnt even remove the product seal and now the Myntra support is refusing exchange saying the product I am trying to exchange is different. This is not my fault and Myntra is not exchanging or replacing the product. The product price and already increased now and myntra is refusing to exchange it, give a coupon for the price difference or...

I have purchased a jacket under Deewali Promotional offers. It was placed successful and tracking shows that it reached my nearest delivery hub, but all of sudden it was cancelled and being returned to myntra. Upon talking to customer care they said because of operation issues it is being returned, please purchase again with new price.
Price has increased by more than 5000. I want to know if you are cancelling without informing the...

My name is Richa Kalyani and my contact no is [protected].Recently I ordered a dress from Myntra which was Aadat ethnic embroidered round neck mirror work cotton ananrkali kurta, size XXL having order ID #128417813621852020101 .But after delivery of the item I found out that the fitting of kurta was not good so I ordered an exchange for the kurta .On the day when my exchange was to be delivered the delivery boy did not came to my doorstep...

It’s for the 3rd time myntra has send me the completely wrong product.First- I had ordered white shirt they have sent me Green shirt.
2nd time- I had ordered blue cardigan but received completely different one just with similar colour.
3rd time- I ordered shoes without lace in grey colour but they have sent me a completely different pair which has lace.

It’s really disheartening to receive wrong...

Dear All,
I had placed an order (order ID:128434354697526136701) for two sweatshirts (Size: M & L) in Myntra by paying full amount of Rs 1281.
Expected date of delivery was on 30th Nov 2024. On 30th Nov my Myntra app showed that my order is delivered.
where as I didn't receive my complete order, I received only M-Size Sweatshirt the L-Size sweatshirt was missing in the packet.
I received packet on 30th-Nov-2024...

Ordered bag thru myntra. Recvd it on 10th nov. Requested retun request on the same day as there wasn't any tag, brand name or price tag. They accepted the request n the person came to collect the bag on the 11th of Nov at 7.35 pm when I was nt at home n my minor son was there. The pick up guy rejected the product saying that it's a different product though it's the same product n also approved. After that it shows the pick up is on hold....

I placed an order on myntra for the dress
The dress got delivered to me of anther brad and I wanted to return the product as I did not like the quality of the product
Upon requesting for return the pickup agent cam and refused to pickup the dress
I called myntra cxservice they said thati have to cancel the request and raise another request
I did as said, again the pickup agent came and did not pick up my dressbr...

I am writing to express my extreme disappointment and frustration as a loyal Myntra customer of over 7 years. I recently placed an order for a V-Mart [V-Mart Men Striped Polo Collar Cotton T-shirt] and received a completely different and unusable product.

Instead of the brand new item I purchased, I was sent a filthy, worn-out garment that appears to have been used. This is not only unacceptable but also a clear case of fraudulent...

I ordered Red Chief shoes worth ₹2000 on Myntra, but to my shock, received a cheap shoe valued at ₹400. Despite providing clear evidence of fraudulent delivery, my return request was cancelled .
My order id#Order ID # 1281231 [protected].

Thousands of customers raised complaints but still this fraud company operating smootthly and shamelessly in India. This can only happen in India.

My family got an unknown order of order id MYEP[protected] Do check and revert back the sender of the product....

First, i complaint for myntra to i have missing product from delivery, and i show him proof and then he asked, We delivered all products with full item. but, In my package the product is missing. I see only 2 items in box, but I order 3 items. I total pay with UPI Rs 1089, he won't get solution....

I have ordered one shows due to quality issue, I have raise a request to return the product however, they have not come to pick up the product but on their website it showing that the product quality check was failed but no one have come to pick up the product ever. I am raising request again and again but there is no response from Myntra and and it has been more than a week that no one has to come pick up the product whenever I am trying...

Order ID: 127942604092356598301

I ordered 7 products out of which one T-shirt is returned and two shirts are not delivered. Myntra claims that they have delivered two products to me on 4th Oct. But my family and myself where not available in the city on 4th Oct. I was on an official trip (out of station) from 3 Oct to 6 Oct evening, My family is in different city from 2nd Oct to 19 Oct. so, no one was there at my house and it is locked from 3-6 Oct. I have not received any OTP or any call from the delivery person on 4th Oct. I can produce call history, Airtel missed call alerts, Nobrokerhood society entry/visitors screenshot, and flight tickets too. On this, I have raised complaint on Myntra App but got closed automatically saying that the products are delivered. I have raised the complaint on twitter and this time Myntra has registered complaint on email and did email communications. Again, this time complaint is closed by saying products are delivered.

I am writing to express my extreme disappointment and frustration with the appalling service I have received from your company. On[protected], I placed an order with your platform, which was supposed to be delivered by[protected]. However, the events that unfolded are a testament to the incompetence and lack of accountability within your organization.

On the 7th of October, I received a notification stating that my order was...

The delivery service I have experienced with my recent order from Myntra.

I ordered a pair of Vero Moda jeans, and during the delivery, the delivery boy was very rude and refused to deliver the package to my doorstep. As I was available at that time, I went outside the colony to pick up my order. A few days later, I wanted to return the product, and the same delivery boy came again. He once again refused to pick up the return order from my doorstep. When I asked him to wait, he denied my request and postponed the pickup.

I received all the pickup requests via WhatsApp, and when I called him, he was very rude to me. For the past two weeks, I have been receiving updates that my delivery has been rescheduled because I was supposedly not available, even though I did not receive a single call from the DELHIVERY delivery agent. I responded that I was available, but the WhatsApp team only replied with apologies for the inconvenience.

I also raised a complaint with Myntra and the delivery service (DELHIVERY), but there has been no improvement. Another agent with a loading vehicle called me and suggested I contact his supervisor, Bhupender Singh, for the previous delivery boy complaint. I called the provided number multiple times, but no one answered. As a result, no one has come to pick up the return order.

It is extremely frustrating and disappointing that a top shopping site like Myntra provides such poor service and chooses a subpar delivery service. I request immediate action to resolve this issue.

I ordered a man sling bag from Myntra app and received a totally different designed product . I raised a return of the product but refundable amount is only showing product price not shipping and platform fee . This is wrong . Why customer will bear the expenses as it’s Myntras fault for sending wrong product. Total payment should be refunded....