Myntra.com Complaints & Reviews

It’s for the 3rd time myntra has send me the completely wrong product.First- I had ordered white shirt they have sent me Green shirt.
2nd time- I had ordered blue cardigan but received completely different one just with similar colour.
3rd time- I ordered shoes without lace in grey colour but they have sent me a completely different pair which has lace.

It’s really disheartening to receive wrong product...

Dear All,
I had placed an order (order ID:128434354697526136701) for two sweatshirts (Size: M & L) in Myntra by paying full amount of Rs 1281.
Expected date of delivery was on 30th Nov 2024. On 30th Nov my Myntra app showed that my order is delivered.
where as I didn't receive my complete order, I received only M-Size Sweatshirt the L-Size sweatshirt was missing in the packet.
I received packet on 30th-Nov-2024...

Ordered bag thru myntra. Recvd it on 10th nov. Requested retun request on the same day as there wasn't any tag, brand name or price tag. They accepted the request n the person came to collect the bag on the 11th of Nov at 7.35 pm when I was nt at home n my minor son was there. The pick up guy rejected the product saying that it's a different product though it's the same product n also approved. After that it shows the pick up is on hold....

I placed an order on myntra for the dress
The dress got delivered to me of anther brad and I wanted to return the product as I did not like the quality of the product
Upon requesting for return the pickup agent cam and refused to pickup the dress
I called myntra cxservice they said thati have to cancel the request and raise another request
I did as said, again the pickup agent came and did not pick up my dressbr...

I am writing to express my extreme disappointment and frustration as a loyal Myntra customer of over 7 years. I recently placed an order for a V-Mart [V-Mart Men Striped Polo Collar Cotton T-shirt] and received a completely different and unusable product.

Instead of the brand new item I purchased, I was sent a filthy, worn-out garment that appears to have been used. This is not only unacceptable but also a clear case of fraudulent...

I ordered Red Chief shoes worth ₹2000 on Myntra, but to my shock, received a cheap shoe valued at ₹400. Despite providing clear evidence of fraudulent delivery, my return request was cancelled .
My order id#Order ID # 1281231 [protected].

Thousands of customers raised complaints but still this fraud company operating smootthly and shamelessly in India. This can only happen in India.

My family got an unknown order of order id MYEP[protected] Do check and revert back the sender of the product....

First, i complaint for myntra to i have missing product from delivery, and i show him proof and then he asked, We delivered all products with full item. but, In my package the product is missing. I see only 2 items in box, but I order 3 items. I total pay with UPI Rs 1089, he won't get solution....

I have ordered one shows due to quality issue, I have raise a request to return the product however, they have not come to pick up the product but on their website it showing that the product quality check was failed but no one have come to pick up the product ever. I am raising request again and again but there is no response from Myntra and and it has been more than a week that no one has to come pick up the product whenever I am trying...

Order ID: 127942604092356598301

I ordered 7 products out of which one T-shirt is returned and two shirts are not delivered. Myntra claims that they have delivered two products to me on 4th Oct. But my family and myself where not available in the city on 4th Oct. I was on an official trip (out of station) from 3 Oct to 6 Oct evening, My family is in different city from 2nd Oct to 19 Oct. so, no one was there at my house and it is locked from 3-6 Oct. I have not received any OTP or any call from the delivery person on 4th Oct. I can produce call history, Airtel missed call alerts, Nobrokerhood society entry/visitors screenshot, and flight tickets too. On this, I have raised complaint on Myntra App but got closed automatically saying that the products are delivered. I have raised the complaint on twitter and this time Myntra has registered complaint on email and did email communications. Again, this time complaint is closed by saying products are delivered.

I am writing to express my extreme disappointment and frustration with the appalling service I have received from your company. On[protected], I placed an order with your platform, which was supposed to be delivered by[protected]. However, the events that unfolded are a testament to the incompetence and lack of accountability within your organization.

On the 7th of October, I received a notification stating that my order was...

The delivery service I have experienced with my recent order from Myntra.

I ordered a pair of Vero Moda jeans, and during the delivery, the delivery boy was very rude and refused to deliver the package to my doorstep. As I was available at that time, I went outside the colony to pick up my order. A few days later, I wanted to return the product, and the same delivery boy came again. He once again refused to pick up the return order from my doorstep. When I asked him to wait, he denied my request and postponed the pickup.

I received all the pickup requests via WhatsApp, and when I called him, he was very rude to me. For the past two weeks, I have been receiving updates that my delivery has been rescheduled because I was supposedly not available, even though I did not receive a single call from the DELHIVERY delivery agent. I responded that I was available, but the WhatsApp team only replied with apologies for the inconvenience.

I also raised a complaint with Myntra and the delivery service (DELHIVERY), but there has been no improvement. Another agent with a loading vehicle called me and suggested I contact his supervisor, Bhupender Singh, for the previous delivery boy complaint. I called the provided number multiple times, but no one answered. As a result, no one has come to pick up the return order.

It is extremely frustrating and disappointing that a top shopping site like Myntra provides such poor service and chooses a subpar delivery service. I request immediate action to resolve this issue.

I ordered a man sling bag from Myntra app and received a totally different designed product . I raised a return of the product but refundable amount is only showing product price not shipping and platform fee . This is wrong . Why customer will bear the expenses as it’s Myntras fault for sending wrong product. Total payment should be refunded....

As i bought a cap form H and M but the quality was very poor, I Kept return request and they accepted it, but no one is calling till now, and it happened since 6 days but no response from the Myntra . I am really fed up with there activities; this is very bad and they not even responded for our queries

Respected Sir/Ma'am

I have placed a order on Myntra app and the order is delivered to me on 6th oct, but due to size issues I want to return that product.So I initiated return on Myntra app. Later, ekart executive contacted me to pickup, which I rescheduled to weekday/monday as my delivery address was of office address, so I can't return the product on weekends/holidays.
So I request you to kindly look into this matter...

I'm Midhun. I had ordered a laptop bag from Myntra, and it took almost two weeks to get delivered. Unfortunately, they delivered the wrong and defective product. The product I ordered was the Aristocrat Unisex Navy Blue ZEAL Laptop Backpack (Size: Onesize), with Order ID #1278809 [protected]. However, the bag I received is a bulky gray one, completely different from what I ordered.

I placed a return request, and the next...

I had ordered two pairs of footwear on 05/09/2024 under ORDER ID:
# 1277508 [protected] amounting to Rs. 1172/-.
I received both of these on 09/09/2024.
One of the items was DressBerry Silver-Toned Embellished Open Toe Block Heels. I received a different product against this for which I am continuously writing mails as well as talking to your customer care team regarding its return and my refund.
One of your...

On 6th october I am trying to place an order on Myntra website of 463 INR, I choose the pay thru debit card option, now on payment gateway my transaction failed and no money deducted from my sbi account, so I tried another time with the same card and same incident happens again. After 1 or 2 minute 463 inr was deducted from my sbi account and this showing in my sbi statement - "by debit card-OTHPG[protected]Myntra Designs Pvt LtMUMBAI — ", and another 463 inr was holded my sbi. After seeing all this I contacted both bank and mynta coustmer care but they are just saying please wait for 72 hrs. After all this on 7th october I checked my statement again and another 463 inr was debited from my debit card and this was showing in statements - "See Atachment". what is going on. I lost 926 inr and another 463 inr on hold by sbi. How can a trusted bank and shopping site cheat like this. I am a student and I want my money back. pls contact me asap...

I had ordered wildcraft bagpack from myntra but i received wildcraft footwear on 29/sep/2024 . I raised return request upto 5 times untill now but delivery person refusing to take return and providing wrong statements . even myntra also not proving correct information about this . this is myntra issue they had sent totally different product now not accepting the return .
delivery person contact number [protected]. please help to get...

I'm a customer of Mynta, Asmita Patil i placed a order for Mabish by sonal jain (Ethnic motif printed top & trouser with shrug co-ords) and i recieved completed diffrent product. Few days later my mom (Chhaya Kamal Patil) placed a order for same product FOR MY BIRTHDAY again from her Myntra Account, again a completely different product was delivered. I never had such issue from any of the online shopping platform. Order details are- Mabish...