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Myntra.com Complaints & Reviews

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Updated: Jul 27, 2026
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Myntra.com reviews & complaints page 7

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The customer care were not able to help with an issue with login to online account. They took one week and asked so many details and even then were not able to resolve the issue. This is the worst experience with customer care. Also, Myntra do not have a stable IT system to support customer account....
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BAVANA P T
Apr 21, 2023
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Received product without tag

I'd ordered a product from Myntra and received without tag. And now they're denying to pick it up. I've raising complaints multiple times they say they will schedule a pick up. But then delivery agent rejects the pick up coz he's unable to pick it up without tag....
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Schweta
from Ghaziabad, Uttar Pradesh
Mar 28, 2023
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Unable to login account, receive any OTP and get back my money

I am struggling to log in myntra app since many days but its not sending otp to my account to login. I have 2400 Rs myntra credit and till 3 days back i was unable place any order as otp was not being sent. Now my account also go logged out and i cant also login as otp is not being received. All phone settings checked. Myntra seems to have locked my account for no reason and is not allowing me to login my account whic even has a balance....
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PriyankaDeyDogra
Mar 20, 2023
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Wrong product delivered by supercom net

I ordered a sketchers tshirt, received a roadstar tshirt! Myntra is apologetic but no solution on refund or return...
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neethunair
from Ahmedabad, Gujarat
Mar 7, 2023
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Myntra Customer Service

I used to be a happy and satisfied customer of myntra, but in my last order all my reviews about myntra has changed and their Service have become horrible now .

My Product was supposed to be delivered on March 6 and when i check its says its delayed, Since then i was calling to the customer care and nobody even bother to confirm the actual delivery date / Estimate date .

Then after multiple follow-up i decide...
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Myntra is not helping me and My item was missing from package and Myntra clearly said that order was shipped properly from our side, . That's all .
Now it's your own responsibility either you receive or not .
Myntra is not responsible from their end and clearly denied for any refund or item ....
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Veenita09
from Margao, Goa
Dec 23, 2022
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Disability of Cash on delivery option

Okay so, my complaint is regarding the unavailability of COD as a payment option. It has been several days since the option has been disabled. I request you'll to kindly look into this matter.
My email ID: [protected]@gmail.com
Phone number: [protected]...
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Deep2356
Dec 18, 2022
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Myntra is not pickuping my return item

I have ordered Asian shoes. I have received damaged product and I have kept return request and they are not coming to pickup the item and cancelling the request it happened more than 4 times . Please do action on them and help to get my refund...
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Website: myntra.com

Myntra.com is doing everything possible to harass and cause extreme difficulties for the customer. I am a frequent buyer of Myntra for almost the last 10 years. On December 7 I placed an order through this app. There was no notice of suspension or any warning or cancellation from this site while making the transaction, my money got debited and I even received a message that the order is successfully placed.

From December 11,...
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dwaipayan.kar
from Kolkata, West Bengal
Dec 14, 2022
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Myntra Selling counterfeit Adidas shoes

Hi,

I had recently ordered a pair of Adidas Stan Smith sneakers from Myntra from a listing on their website. It is being sold at the same price as a pair of originals.

I received the product today and found that they are counterfeit with several giveaways. Firstly, it didn't come in a adidas box, but a regular myntra box. The quality felt cheap and the outsole has a cream colour which doesn't match the white...
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shubham4505
from Hyderabad, Telangana
Dec 8, 2022
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The prices before order was confirmed were different from when delivered

I have ordered two t-shirts from Myntra, one item costing 239 rupees and another costing 174 rupees, ~413 total order value.
This was the price when I ordered/confirmed and even after the order was placed.
The online payment methods kept timing out so I opted for POD(Pay on delivery) option.
One of the items were delivered today, only for me to realise the price for my order had changed. I had to pay 399 rupees for the...
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123mail
Dec 3, 2022
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Suddenly stopped delivery to my pincode

Address: Tripura,kailashahar

I always order from Myntra but from 10 days Myntra showing not deliverable to my pincode any product i choose. So i am curious to know what's the matter. Is it Myntra closing delivery to this pincode or something else.but myntra CUSTOMER CARE is just ###. It didn't work . Neither the ph.no they provided as CUSTOMER CARE number. I just want to know the matter and if there is some prblm then fix it fast...it's December all offers...
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gudmrng
from Greater Noida, Uttar Pradesh
Oct 13, 2022
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Damaged product return and refund issue

Address: E-46 gama 1, Gautam Buddha Nagar

I ordered a black ribbed tie up choker neck regular top with order number[protected]-3904601 from Myntra. And when I received the cloth on 23/09/2022 it was unstitched from back and was of plus size. I had to leave for a meeting same day so I requested a return after coming from the meeting. I raised the request within return period of 30 days but the Myntra team denied my request saying that my the cloth failed quality check even though...
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GunjanZ
Oct 12, 2022
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Return product is put on hold

Order number:[protected]-1666903
Return Id: [protected]
I had ordered a yellow kurta on 02 Oct 2022 and requested a return on 09 Oct 2022. The delivery guy picked up the return on 11 Oct 2022 and after some hours I got a message from Myntra that return has been put on hold and it failed quality check. When I contacted the customer care they said the price tag is missing but the delivery guy checked it in front of me and the...
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Geet19
Sep 12, 2022
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Nynsh- Myntra Wrong Product

Website: Myntra.com

My order no. is 1214367 [protected]. I have ordered a Nynsh purple girls night suit on 7th sept, 2022 and on 10th Sept, 2022 I have received the package but with any other product i.e. a girls black lower of size 3-4 . Then I have created a return request but they are declining the request as they are saying that they have sent the original product after quality check. I have shared the details, picture of the product and even invoice...
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Address: India

My account had been hacked by some one and myntra had deactivated the account without prior notice, when i called them to restore the account thy asked to send me the details at [protected]@myntra.com. its been more than 10 days after sending the requested details and no one from myntra reached back, when i call the customer care or contact myntra by twitter they have standard answer of "wait for 24 hours", i had lossed 36K which was...
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Anmol1706
from Bijnor, Uttar Pradesh
Aug 30, 2022
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Exchange put on hold due to Price Tag Missing

Recently I ordered Dress Berry Women Mauve Woven Design Slip-On Sneakers from the Myntra app with tracking no. ML[protected]. I liked the shoes but due to size issues, I decided to put them in exchange. The first-time exchange took place without any problems (As it came with the price tag but the second time, they declined the exchange and put my shoes on hold saying that the price tag was missing.

I obviously can't create the...
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sumitjaiswal752
Aug 6, 2022
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Money deducted but order not confirmed

Address: Kadma, jamshedpur

I placed an order 2nd August from myntra for a pair of shoe. I have paid the money through Paytm Postpaid and even got a message from Paytm about the transaction. but i havent received any confirmation message from myntra. when i thought of tracking the order, even their nothing was shown. so i have given a complain to them online. they said the money is returned in 72 hours. today i called one more time now they are saying it will take time...
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smitt
Aug 2, 2022
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Not giving my invoice

I purchased a product from myntra on 13th july 2022 and i didn't download th invoice of that product but after few days they deactivated my myntra account and now saying me that you will not get your invoice of that product...
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Saraik
from shimla, Himachal Pradesh
Jul 21, 2022
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Defected Levis Men Black 511 Slim Fit Light Fade Stretchable Jeans"

Address: Block no. 6 SDA Complex, Directorate of Health Services
Website: www.myntra.com

I bought Levis Men Black 511 Slim Fit Light Fade Stretchable Jeans'' which is with a manufacturing defect. inner stitching of the left leg is coming in front of the shoe I also provided pictures to them. I don't know whether he send me a used product or if this piece had a manufacturing defect. But I lost my 3000 and faith in Levis Jeans. I complained to them but they say this is not a manufacturing defect so I didn't understand where the...
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