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Myntra.com Complaints & Reviews

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Updated: Jul 8, 2026
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Myntra.com reviews & complaints page 13

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N
nik8853
from Mumbai, Maharashtra
Oct 16, 2019
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delivery boy refusing to pick up return

Address: 410206

I have been facing the issue from the past 4 days or more. The delivery guy from myntra refuses to take my return which is luggage bag cabin sized. The only reason they mention is that the bag they carry is not suitable to carry my return luggage which is not my fault, they always appoint a new delivery guy every day and all of them have a same reason....
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Shravu
from Mumbai, Maharashtra
Oct 9, 2019
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order cancelled but refund not credited yet in my account

Address: Plot No 49 Sector II The Vasai Taluka Ind Estate Ltd, Gaurai Pada, 401208

I had ordered from myntra.com on 29 sept 2019, but due to some reason i cancelled my ordered. Since then i'm waiting for refund, i talked to them on phone but they aren't responding. They told me that they have already initiated refund and i need to call state bank of india or to call their customer care. I did visit the bank and called sbi toll free number but they said it's the responsibility of the bank through which they have initiated...
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Saheli Nargis
from Bengaluru, Karnataka
Sep 27, 2019
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not able to change delivery address

Address: Bangalore, Karnataka, 560100

I am an old customer of myntra. Recently i have ordered some items with the amount of more than 10k. I did a mistake with changing my delivery address. But there is no such option like this. And even some item is not showing "cancel item" option. So what what do you mean, i have given a wrong delivery address means i have lost the money. Is it like that? Such a good way of making fool right???...
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asmitade22
from Delhi, Delhi
Sep 18, 2019
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return product quality check failed

Product return no.: [protected]
Order no.:[protected]-6381701

I had ordered a jeans (Purple feather women blue skinny fit high-rise clean look jeans) on 13th september from myntra. It arrived early (15th sept). I tried the jeans out but due to fitting issues i decided to return it. I requested for the return on that very day. I clearly remember not misplacing any tags or anything that came with the product. The pick...
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352 other people found this review helpful
352 found this helpful
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SAI KUMAR KUSUMA
from Delhi, Delhi
Sep 4, 2019
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not accepting my return request

I had ordered 11 items in myntra, in which one item (Jeans) is completely different from the one which saw in picture and another item (Jeans) which didn't fits me well. So i placed returned request of those two jeans with mentioning my causes in the remarks section of myntra. After few days they (Myntra) messaged me that they will not accept my returned request and they (Myntra) reship back both the items to me. For both the items it was...
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My name is rohit i had ordered two shoes, one is nike low borough and another one is hrx white sneakers and got the delivery of the products. Later, i had raised a return request for both the product by mistake, i only wanted to return hrx shoe and exchange nike shoe and i was not getting any option to cancel the return request for the nike shoe so i called myntra help line number and asked them to cancel the return request for nike shoe...
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Singhanjali
from Mumbai, Maharashtra
Jul 29, 2019
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want my refund in bank account

I have purchased one item from myntra.Today dilvery person come to pick the return product I asked the person for my refund he said my Money will be refund in my bank account but they have not taken my bank account information so I called customer care to know about my refund and they said me that I have chosen Myntra credit balance I requested them many a times to change the mode of refund but they said it is not possible.i wrongly choose...
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Rashmie Dhruv
from Bilaspur, Chhattisgarh
Jul 18, 2019
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mrp tag missing

I ordered a palazo on 28 feb 2019, when I received the order, the MRP tag was missing in the packet and on the product itself. I didn't like the product so when I requested for return and the pick up boy came, he refused to take it since the tag was absent. When I emailed the very company they replied saying my request put on hold due to quality issue. I mailed them again, they again replied the same thing. I wasted my 1400 something to this...
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sa007
from Mumbai, Maharashtra
Jul 9, 2019
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item not delivered but customer care said it was delivered properly

On 27 the june i placed order for 4 items by full payment online. On 2nd july 1 item delivered. But problem started as i checked myntra app. It showed 2 items delivered though i did not receive any call or message for undellivered item. I contacted customer care they took the complain. But no progress till now regarding my complain. Everytime they are just extending the dates. Till now among 4 items 3 items delivered properly. But 1 item...
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K S Ravindranath Gouda
from Bengaluru, Karnataka
Jul 2, 2019
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missing product when its delivered

Address: Bellary, Karnataka, 583102

I have ordered BOaT headphone from Myntra on June 30 2019 whose price was Rs 470. I received the parcel on 30th June of the month. I had already made the payment before receiving the parcel. When I saw the parcel it was torn from one side and was sealed with white tape. So I opened the parcel in front of the delivery agent. I only got the box of the earphones and the earphones was missing. So I immediately filed a complaint to Myntra customer...
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prayag padhi
from Mumbai, Maharashtra
Jun 28, 2019
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'pickup rescheduled for the next day' since a week

I ordered a product from myntra on 22.06.19 and it was shipped through ecom express. On tracking the order, i find that the pickup of the order has been rescheduled everyday for the last week. No support from myntra and neither can i query why my product is taking so long to be shipped. This is so frustrating given that the order has already been paid for. Order number and tracking screenshot below....
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K
K@c
from Delhi, Delhi
Jun 23, 2019
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my myntra account got hacked

My myntra account was hacked last night, it had credit balance of 3500 something and i had ordered items but the hacker canceled my order and used the refunded credit to buy his goods. Morning 4 am i got message that from my myntra some one from delhi has order 4 items, firtaky i cancelled them, called up myntra they could not understand the emergency and all they said was to reset my password, i did that. I called them again to tell that...
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A.Kan
from Mumbai, Maharashtra
Jun 18, 2019
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myntra not delivering at doorstep.

Address: KOHIMA, Kohima, Nagaland, 797001

NAGALAND- KOHIMA MYNTRA COURIER SERVICES ARE THE WORST. What's the point of doing online shopping with full home address?? the UNPROFESSIONAL Myntra delivery executives are not delivering to doorsteps without any reason. these kind of lazy, irresponsible employees should be either relieved from work or withhold payments unless they learn the meaning of online -home deliveries....
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Rajvardhan Tomar
from Noida, Uttar Pradesh
Jun 8, 2019
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myntra selling fake products

Address: Bangalore, Karnataka

I have ordered a puma black evostripe ultimate track pants along with one more product with ORDER NO:[protected]-9063803. When i have opened the order i realised that this is a fake product not matching with the image shown on website. The reason which I have mentioned while returning is that Product is not Original and not matching with the image shown on the website. The delivery rejected my request based on the product is not matching...
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Divya13may
from Mumbai, Maharashtra
May 18, 2019
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unable to deliver when no delivery was attempted

Address: Mumbai City, Maharashtra, 400034

I got message early morning specifying that delivery will be attempted today, and later in noon got a message saying myntra was unable to deliver. I called up the on the number mentioned in the message of delivery agent and he says no such delivery was scheduled for him for today.
Called up myntra care and they say it was declined from customer end. How is this possible if the delivery guy does not have it scheduled at the first place?br...
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Rizwana Saife
from Mumbai, Maharashtra
Apr 7, 2019
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fake tommy hilfiger bag received

Address: 313004

My bad experience with myntra. Fake branded products.

I bought a tommy hilfiger navy blue sling bag from myntra on 25 feb 2019. It was stated on the website that this is an original tommy hilfiger bag.
I ordered it for rs 2830 which is too high for this sized bag but i went forward with this product as it was stated that it is original.
But to my surprise, after only 20 days o[censored]sage, the bag has started to wear...
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M
Mak D'singh
from Mumbai, Maharashtra
Apr 4, 2019
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job scam

Address: Ramdev pir chokdi 150 feet Ring road Rajkot, Rajkot, Gujarat, 360007

I got a fake myntra logistics job offering with good salary package I sent my documents their office address after sending my documents their 1 text message delivers to me for terms and conditions of the company, which should I accept for this job, but after download the pdf of t&c they demand 4700 for security deposits which will be refundable.. There were number display was not correct....
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sena hrahsel
Mar 3, 2019
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delivery boy behaviour

Address: Aizawl, Mizoram, 796012

Since, myntra permited the castomer to reject/ refused the items of their order at the time of delivery... Few days ago.. I received a percel from myntra.. But without aware of the shipping charge. The price was more than i expected.. I was confused and told our servant to refuse the item over the phone.. (Since i was not at home at that time). Then the delivery boy telephone me.... Next time we can not delivering your order anymore...br...
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Sanchi j
from Bhilwara, Rajasthan
Feb 7, 2019
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refund not initiated in my bank account

I am regular customer of myntra. But I didn't get my refund against the 4 return. I called up the myntra executive about the refund for which they told me to wait for 10 days as they have already initiated the refund. After 15 days, when i called up another myntra executive telling that it's already 10 days and the money hasn't been refunded yet then executive tells me that that they have refunded the money on and provided me with a reference...
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PriyathamKumarM
from Mumbai, Maharashtra
Jan 31, 2019
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discount coupon applied and account not been reflected

Hello,

Myntra also started cheating the customer, as while check out it is showing the discount applied and while payment it is showing the complete amount.

Also customer care started claiming the customer dont know how to booked the order and they are not willing to cancel the order(which i am not getting the option to cancel my self).

At last they will keep you amount in your account for 20+...
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