Myntra.com Complaints & Reviews

I have ordered a pair of Addidas shoes and made payment through Airtel Bank. When I cancelled the order didn't get any refund

I'm extremely disappointed with my recent order from Myntra. I purchased a pair of jeans, but they didn't fit me. I promptly initiated a return request within 15 minutes of receiving the product. However, the delivery person refused to accept the return, claiming that the color didn't match. He instructed me to contact customer service and report that the product was different, which I did, even though, in my opinion, the product was as described. Now, it seems that the delivery person is deliberately avoiding picking up the product. I strongly advise against ordering from Myntra. My order ID is #1250711 [protected].

Already raised a issue...

I've ordered dressberry perfume 2 sets, where 3 perfumes in one package, totally 6 bottles. I've been delivered with only 2 bottles. I was not available, my friend got the parcel, so I raised the issue the next day. The package was partially open and only 2 bottles were there. I raised complaint in myntra, they in turn seem like respond but not and they placed return, without my concern. I've cancelled the return two times. Also no response, they cut the call while I'm in call. The Delhivery had delivered, I raised the complaint to the Delhivery TL, he took call and asked me to WhatsApp the bill, remain ignoring and not responding. My complaint is not taken, no response from Myntra and Delhivery.

. I am writing to express my deep dissatisfaction and frustration with my recent experience regarding an order I placed with Myntra.

On 02.09.23 I ordered a trouser through your platform, and upon its arrival, I was sent the wrong size. Naturally, I initiated an exchange process immediately. Little did I know that this would be the start of an extremely frustrating ordeal.

It took an entire month for Myntra to...

I have ordered 2 Cortina sofa covers of charcoal grey colour from Myntra together but I was delivered light grey items. I have recieved wrong product and I had been requesting for the pickup since 27th September.
After one month of constantly complaining, they picked up one of the sofa covers. The second one is yet not picked. When they were bought together, delivered together, then why are they not picked together and why is it not picked till now??
Everyday, I chat with the Myntra customer care and they say they have raised a ticket but they literally do nothing about it.
I want them to pick the product and refund my money back asap. This is a way of harassing the customers and actions should be taken against these kind of scams.

Requested to return the product which was a tommy hilfiger lofer shoes but their pickup agent is not picking it up and i complainted on 9th of oct. Myntra is only giving time and time wait for 2-3 more days they say everytime…is there any limit or what their pickup agent is abusing over call..this is not the way to treat a customer..when i called then 3-4 times myntra has also deactivated my account so that i can’t be able to contact them..help me out to make a refund..going to share the deatils
Order Id-124840667308073167001
Amount-₹5949
Date of order-05 Oct. 2023

Tracking no. MYSC[protected] - showing arriving on 30th October since when I have placed the order, and it was clearly mention that the delivery address is belongs to office address. It is not for the first time, I'm facing several times this issue. Firstly, courier people don't checks the address of delivery, they just blindly picks up the parcel to deliver, not only that Myntra had forgot to deliver the parcel on said timing. And this for...

Have ordered 2 numbers of Tokyo Talkies women Pants out of which One Cream Colored Parallel Trouser Zip was found Damaged. The said product with Order ID # 1249282 [protected] placed on[protected] was delivered on[protected]. We have not opened or checked the package until[protected] due to busy schedule. On opening the package on[protected] found one item Zip was defective while the other was in good condition. So placed an exchange request...

Have ordered 2 numbers of Tokyo Talkies women Pants out of which One Cream Colored Parallel Trouser Zip was found Damaged. The said product with Order ID # 1249282 [protected] placed on[protected] was delivered on[protected]. We have not opened or checked the package until[protected] due to busy schedule. On opening the package on[protected] found one item Zip was defective while the other was in good condition. So placed an exchange request stating defective or damaged item delivered as the return window was open until[protected]. Exchange request was accepted and exchange product arrived on[protected] but delivery executive denied stating that he will not accept the damaged item while all the original tags and packaging was intact. After explaining him that we have raised a exchange request due to defective item he said he need pre approval from customer care and updated on orde page as Tags were missing. It's not fair to make false update but however after contacting customer support they too denied that item has passed all quality checks before despatching. If so why other customers too made reviews stating that Zip was found Damaged while they received the product. It's a matter of only Rs.200 but it's highly alarming that it would be a great hassle if more valuable item would have got same issue as Myntra Exchange process won't work. Even after sharing the images your customer service team is blindly replying stating that Item has passed all quality checks. Is this was the QC performed by QC team. Really worst experience for the first time with Myntra. I have received more than 10 orders in this month from My tra and this is the only defective item received but no proper resolution could be provided by your team. I have attached images of same for your reference and if no resolution found I have to tweet with all screenshot and replies as Buying Valuable Items will be an hassle during return or exchange process. Exchange was approved after placing exchange request with reason that defective product delivered.
Thanks and regards,
PRIYADARSHINI .V

I'm facing persistent delays from Myntra in pickup of my 2 orders despite numerous attempts to coordinate via customer service.

Order ID # 1247334 [protected]

Everytime i reach out to CS they push my pickup to nxt week and keep giving me false reassurances and ask me to wait for 24-48hrs every time I call.
They will also close the ticket issue at help centre marking issue as resolved.

Pickup...

I am trying to buy things on Myntra, but it is saying delivery is not possible for pin code 412307. Kindly help.

Hi,
I’m writing this to express my extreme dissatisfaction in most of my recent Myntra orders. Talking about my most recent one - I placed an order this Monday (23rd October) which was 5 days ago. I had an estimated delivery date given as next Tuesday ie. 31st October - which is ok. Most times, they tend to deliver way before the ETA. However, this time, I’m closing towards the end of the 5th day and I still have no update on...

I had ordered a pair of shoes, after getting the product checked that the size was too small so i put a exchange request. But my exchange request got cancelled by Myntra and there is no option shown to return the product, i have also raised the issue multiple time with there customer care executive and she said that she is filing complaint about it and working on it, but its been almost two weeks i didn't get any response from myntra. And my exchange order cancelled due to internal issue. The shoe i have right now is of no use and my money got wasted. ORDER NO: Order ID # 1248737 [protected] I request kindly take return of your product and refund the amount.

I had ordered a pair of shoes, after getting the product checked that the size was too small so i put a exchange request. But my exchange request got cancelled by Myntra and there is no option shown to return the product, i have also raised the issue multiple time with there customer care executive and she said that she is filing complaint about it and working on it, but its been almost two weeks i didn't get any response from myntra. And my exchange order cancelled due to internal issue. The shoe i have right now is of no use and my money got wasted. ORDER NO: Order ID # 1248737 [protected] I request kindly take return of your product and refund the amount.

Thanks

I Ordered Two Items from Myntra for which the delivery partner was EKart Logistics. I Ordered it on 13th October which was promised to be delivered by 20th October. In Track Order Status the Order has been received in the Nearest Warehouse in My City on 20th October Only, However it still has not been delivered and the product has been in Local Warehouse Only since 5 Days. On Making Repeatitive discussions and complaints with Myntra Customer Executive, they are just replying that they are working on the problem and no further update is received by them. On Inquiring they told that there has been a problem in logistics and they will work on it but there is no action on the complaint. On asking to take the delivery of product from warehouse also they denied and said that it will be delivered today, tomorrow or soon. My Tracking Number is MYSP[protected].

The product i recieved didn't have price tag/seal tag attached to it. I want to return the product but Myntra is not accepting as it doesn't have the tag.

How can I provide the tag when it was not attached to it?

Why should I suffer and bear the loss when it's Myntra who haven't attached the tag....

I have ordered a INCH 5 Women Open Toe Flats, Size 38(EURO38) on 15th october but when i get the deilvery agent number he said i will deliver it in tomorrow morning. I waited the whole day. asked the securiy guard also but the product is not there. when i checked the orders page on myntra . it is showing as delivered. raise the complaint also . they said to wait 3 days till 23 rd october. when i asked to them they said the product is delivered...

We ordered one kurta from Myntra and they marked it as delivered on 10th Oct but it was never received by us.

The delivery attempt was made but we could not pick up the call. No conversation happened between the Myntra delivery executive and us about that product. That doesn't mean that it was delivered. Myntra does not have any proof of delivery. We also have CCTV footage that was not delivered when Myntra was mentioned.

When we raised the complaint they refused to investigate and provide any resolution.

Order no:[protected]-1888203

I have ordered a blue denim skirt and the order id is 1249086 [protected] and tracking no is MYSP[protected] delivery date was shown 19 oct but till now it is not delivered worst services ever I have issued a complaint also but there is no response from there side