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Myntra.com Complaints & Reviews

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Updated: Sep 29, 2026
Complaints 10001
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Bad 😕 It seems that Myntra.com has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Myntra.com reviews & complaints page 13

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P
Pbansal8559
Nov 24, 2019
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refund on hold

I had ordered one dorothy perkins jeans which i returned due to very poor quality. I got a message that due to orginal tags missing the refund is on hold. But i raised a complaint that i had returned the product as it is. Whenever i would call them for the follow up they would say that they will return the product back to me. I told them you keep the product and my amount also., but just show me the proof that they had dispatch ed the product...
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49 other people found this review helpful
49 found this helpful
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M
mihirnath
from Mumbai, Maharashtra
Nov 12, 2019
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my myntra credit expired

Address: https://www.myntra.com/, Bangalore, Karnataka

I purchased 4000 myntra gift card one year back, that time i called the customer care ask about the validity. They informed me that if i will add that gift card to myntra the i can use any time if i will not add to myntra account then it will expired in one year. Now the customer care is saying that will expire in one month if you have added to the myntra count also. I have unused rs1724 was in my account. Neither they are interested to return...
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28 other people found this review helpful
28 found this helpful
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Aftab Quadri
from Mumbai, Maharashtra
Nov 6, 2019
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warranty claim

Address: Meja Road, Allahabad, Uttar Pradesh, 212303
Website: Myntra

I had purchased a del mondo shoes online on myntra costing 2526. The sole of the shoe is wearing out gradually. I want to claim the warranty as the product was received by me on 12th july. I mailed the condition and details of the shoe to the shoe brand and they responded to claim the warranty directly to the purchasing site. Please expedite the issue...
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15 other people found this review helpful
15 found this helpful
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T
Tanuja Bhardwaj
from Mumbai, Maharashtra
Oct 29, 2019
Resolved
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money was deducted from my bank account but order was not placed in myntra shopping site.

Website: Myntra

I ordered Puma navy blue cappela IDP slip-on Sneakers worth rupees 2309 on 29 october 2019 from Myntra. I prepaid using Punjab National Bank ATM and net amount of rupees 2530 was deducted from my Punjab National Bank account. I got confirmation for the deduction of money from my bank but the order was not placed. Please help me recover my money. This is cheating from myntra. Since i got no message from myntra if they have cancelled the order...
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A
[email protected]
from Delhi, Delhi
Oct 29, 2019
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invalid gift card

Address: 110033

I have been gifted a gift card from my cousin worth 2000/-
Even after waiting si many days
And putting correct details it's still showing invalid.
I spoke to customer care aldo..they said to speak to the sender who gifted me this but she also can't do anything..she sent same card again and it's showing incorrect again.
How can that be possible.
This is merely Making people fool....
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1 other people found this review helpful
1 found this helpful
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N
nik8853
from Mumbai, Maharashtra
Oct 16, 2019
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delivery boy refusing to pick up return

Address: 410206

I have been facing the issue from the past 4 days or more. The delivery guy from myntra refuses to take my return which is luggage bag cabin sized. The only reason they mention is that the bag they carry is not suitable to carry my return luggage which is not my fault, they always appoint a new delivery guy every day and all of them have a same reason....
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S
Shravu
from Mumbai, Maharashtra
Oct 9, 2019
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order cancelled but refund not credited yet in my account

Address: Plot No 49 Sector II The Vasai Taluka Ind Estate Ltd, Gaurai Pada, 401208

I had ordered from myntra.com on 29 sept 2019, but due to some reason i cancelled my ordered. Since then i'm waiting for refund, i talked to them on phone but they aren't responding. They told me that they have already initiated refund and i need to call state bank of india or to call their customer care. I did visit the bank and called sbi toll free number but they said it's the responsibility of the bank through which they have initiated...
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Saheli Nargis
from Bengaluru, Karnataka
Sep 27, 2019
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not able to change delivery address

Address: Bangalore, Karnataka, 560100

I am an old customer of myntra. Recently i have ordered some items with the amount of more than 10k. I did a mistake with changing my delivery address. But there is no such option like this. And even some item is not showing "cancel item" option. So what what do you mean, i have given a wrong delivery address means i have lost the money. Is it like that? Such a good way of making fool right???...
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asmitade22
from Delhi, Delhi
Sep 18, 2019
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return product quality check failed

Product return no.: [protected]
Order no.:[protected]-6381701

I had ordered a jeans (Purple feather women blue skinny fit high-rise clean look jeans) on 13th september from myntra. It arrived early (15th sept). I tried the jeans out but due to fitting issues i decided to return it. I requested for the return on that very day. I clearly remember not misplacing any tags or anything that came with the product. The pick...
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352 other people found this review helpful
352 found this helpful
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SAI KUMAR KUSUMA
from Delhi, Delhi
Sep 4, 2019
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Resolved

not accepting my return request

I had ordered 11 items in myntra, in which one item (Jeans) is completely different from the one which saw in picture and another item (Jeans) which didn't fits me well. So i placed returned request of those two jeans with mentioning my causes in the remarks section of myntra. After few days they (Myntra) messaged me that they will not accept my returned request and they (Myntra) reship back both the items to me. For both the items it was...
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Rohit Ghorui
from Mumbai, Maharashtra
Jul 30, 2019
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delivery agent picked up the return item but myntra has not received, return status is showing as cancelled

My name is rohit i had ordered two shoes, one is nike low borough and another one is hrx white sneakers and got the delivery of the products. Later, i had raised a return request for both the product by mistake, i only wanted to return hrx shoe and exchange nike shoe and i was not getting any option to cancel the return request for the nike shoe so i called myntra help line number and asked them to cancel the return request for nike shoe...
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18 other people found this review helpful
18 found this helpful
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S
Singhanjali
from Mumbai, Maharashtra
Jul 29, 2019
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Resolved

want my refund in bank account

I have purchased one item from myntra.Today dilvery person come to pick the return product I asked the person for my refund he said my Money will be refund in my bank account but they have not taken my bank account information so I called customer care to know about my refund and they said me that I have chosen Myntra credit balance I requested them many a times to change the mode of refund but they said it is not possible.i wrongly choose...
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Rashmie Dhruv
from Bilaspur, Chhattisgarh
Jul 18, 2019
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mrp tag missing

I ordered a palazo on 28 feb 2019, when I received the order, the MRP tag was missing in the packet and on the product itself. I didn't like the product so when I requested for return and the pick up boy came, he refused to take it since the tag was absent. When I emailed the very company they replied saying my request put on hold due to quality issue. I mailed them again, they again replied the same thing. I wasted my 1400 something to this...
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1 other people found this review helpful
1 found this helpful
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S
sa007
from Mumbai, Maharashtra
Jul 9, 2019
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item not delivered but customer care said it was delivered properly

On 27 the june i placed order for 4 items by full payment online. On 2nd july 1 item delivered. But problem started as i checked myntra app. It showed 2 items delivered though i did not receive any call or message for undellivered item. I contacted customer care they took the complain. But no progress till now regarding my complain. Everytime they are just extending the dates. Till now among 4 items 3 items delivered properly. But 1 item...
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K S Ravindranath Gouda
from Bengaluru, Karnataka
Jul 2, 2019
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missing product when its delivered

Address: Bellary, Karnataka, 583102

I have ordered BOaT headphone from Myntra on June 30 2019 whose price was Rs 470. I received the parcel on 30th June of the month. I had already made the payment before receiving the parcel. When I saw the parcel it was torn from one side and was sealed with white tape. So I opened the parcel in front of the delivery agent. I only got the box of the earphones and the earphones was missing. So I immediately filed a complaint to Myntra customer...
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52 other people found this review helpful
52 found this helpful
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P
prayag padhi
from Mumbai, Maharashtra
Jun 28, 2019
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'pickup rescheduled for the next day' since a week

I ordered a product from myntra on 22.06.19 and it was shipped through ecom express. On tracking the order, i find that the pickup of the order has been rescheduled everyday for the last week. No support from myntra and neither can i query why my product is taking so long to be shipped. This is so frustrating given that the order has already been paid for. Order number and tracking screenshot below....
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K
K@c
from Delhi, Delhi
Jun 23, 2019
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my myntra account got hacked

My myntra account was hacked last night, it had credit balance of 3500 something and i had ordered items but the hacker canceled my order and used the refunded credit to buy his goods. Morning 4 am i got message that from my myntra some one from delhi has order 4 items, firtaky i cancelled them, called up myntra they could not understand the emergency and all they said was to reset my password, i did that. I called them again to tell that...
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A
A.Kan
from Mumbai, Maharashtra
Jun 18, 2019
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myntra not delivering at doorstep.

Address: KOHIMA, Kohima, Nagaland, 797001

NAGALAND- KOHIMA MYNTRA COURIER SERVICES ARE THE WORST. What's the point of doing online shopping with full home address?? the UNPROFESSIONAL Myntra delivery executives are not delivering to doorsteps without any reason. these kind of lazy, irresponsible employees should be either relieved from work or withhold payments unless they learn the meaning of online -home deliveries....
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14 other people found this review helpful
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R
Rajvardhan Tomar
from Noida, Uttar Pradesh
Jun 8, 2019
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myntra selling fake products

Address: Bangalore, Karnataka

I have ordered a puma black evostripe ultimate track pants along with one more product with ORDER NO:[protected]-9063803. When i have opened the order i realised that this is a fake product not matching with the image shown on website. The reason which I have mentioned while returning is that Product is not Original and not matching with the image shown on the website. The delivery rejected my request based on the product is not matching...
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Divya13may
from Mumbai, Maharashtra
May 18, 2019
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unable to deliver when no delivery was attempted

Address: Mumbai City, Maharashtra, 400034

I got message early morning specifying that delivery will be attempted today, and later in noon got a message saying myntra was unable to deliver. I called up the on the number mentioned in the message of delivery agent and he says no such delivery was scheduled for him for today.
Called up myntra care and they say it was declined from customer end. How is this possible if the delivery guy does not have it scheduled at the first place?br...
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