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Myntra.com Complaints & Reviews

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Last updated Apr 13, 2024
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Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli
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560068

Myntra.com reviews & complaints page 16

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R
rajasath
from Hyderabad, Andhra Pradesh
May 17, 2023
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Account with added funds approximately Rs6000 is suspended without prior notice

Address:Mumbai. WeWork Spectrum, 307, Chincholi Bunder Road, Malad, Rajan Pada, Mindspace, Malad West, Mumbai, Maharashtra 400064

My Myntra account has been suspended without any prior notice. I have unused funds worth approximately Rs. 6000 in my Myntra wallet. When I raised a complaint with Myntra customer care, they were telling that We are unable to take any action, sorry!"

Myntra didn't even sent any prior notice before suspending account. They simply deactivated without even discussing with customer(2nd party).

Regards,
Raja...
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S
Singalong
May 17, 2023
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Wrong product delivered- Attempt To Cheat

Dear Team,

I had ordered a "Women Navy Blue & White Floral Printed Pure Cotton Kurta with Salwar" from the Brand Biba.

I was delivered a single different Kurta without a salwar on the first attempt to deliver.
I went ahead and raised a complaint and a request for an exchange which was approved by MYNTRA.

Then the exchange was delivered and this time to my utter shock and surprise, I was...
+2 photos
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H
Himanshu230059
from rajsamand, Rajasthan
May 16, 2023
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Account blocked wrongly

I have been using myntra for nearly 7-8 years and have placed multiple orders some of which I returned and reordered as the second time there was a sale going on and I got them on a discount but recently I am unable to access my account moreover any other account I tried opening on my device also got blocked
This is ridiculous...
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A
Ashwini Byalal
from Mahalingpur, Karnataka
May 16, 2023
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Different product received

Address:Mahalingpur. 587312

Myntra Product
Order ID# 1235271 [protected]

We received different product than the original ordered product. We ordered one ping party wear maxi at the cost of 1269rs But We received different product which is cost of around 350rs. They did a great job to sent us same color Beachy wear one piece dress. At any cost we need our Original product whichever we ordered. The great Myntra we need our Original product Other...
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I ordered 15 plus items on 4th May and most of them are scheduled to delivered by 11th and 12th May but not yet delivered. Myntra is not showing future delivery date and current location of the orders as well....
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T
from Mathura, Uttar Pradesh
May 15, 2023
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Refund hasn't initiated even after calling for weeks

I have called Myntra support twice from London and the person who has ordered also contacted them many time(6-7 times).I ordered shirt from myntra online but cancelled it on 28th April, and then got a message that will get refund back within 3-5 days. After that on 6th May I called them again but they sad wait for 24-48 hrs, again from 6th May onwards multiple times calls has been done to follow up on the refund but nothing happened. Every...
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I ordered a few tshirts from Myntra as a gift for a friend. One, out of the 4 tshirts, was different. I have been trying to return it/ exchange it and get refund for it since the past 10 days. I have shared pictures and the whole case with Myntra, their executives and escalation manager 3 times. They have declined the request to return the wrong product by saying that they have 'reinvestigated' the issue and that they delivered the product...
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S
SaloniSharma
May 15, 2023
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Reviews got rejected

Address:Indore, India

My reviews got rejected with no reason given for the given orders:
Order ID # 1235419 [protected]
Order ID # 1235410 [protected]
Order ID # 1235410 [protected]
Order ID # 1235409 [protected]
Order ID # 1235409 [protected]
Order ID # 1235408 [protected]
Order ID # 1235407 [protected]...
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Sir
i want to tell you that we have ordered killer men black solid comfort shoes on your site against which we received wrong (local brand shoes) product, complain for the same was raised by us on your platform, against that we received reply from your side that we have send wright product from our side copy of that is enclosed
sir i want to ask you that is it our fault that wrong product is delivered to us, are we responsible...
+5 photos
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Sir
I father of vaibhavi singhal who placed the order officially, want to tell you that we have ordered killer men black solid comfort shoes on your site against which we received wrong (local brand shoes) product, complain for the same was raised by us on your platform, against that we received reply from your side that we have send wright product from our side copy of that is enclosed
sir i want to ask you that is it our fault...
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Wrong product sent. Return is not picked up. Without picked attempts status shows as pickup failed....
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B
babbins
from Bengaluru, Karnataka
May 14, 2023
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Myntra.com Unreasonable deactivation of myntra account

Address:Bengaluru
Website:www.myntra.com

I have a Myntra account which I use regularly. One day, I tried logging in to my account and found an error that "the account has been de-activated for security reasons" which was active a few days back as I had made an online purchase. I contacted customer care who registered a complaint. I again contacted the customer care asking them to specify the exact reason. But they did not specify and instead told me that I will get a call back from...
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M
Manisha Sriramoju
May 13, 2023
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Product return failed because of false reasons

Hi,

I have orders Adidas Women Woven Design Ultra Boost 22 Running Shoes with
Size: 5 of price Rs. 18999/- order no:[protected]-0197103. It was delivered to me on 10th May. Since the fit is not correct for me, I have raised a return request on the same day. It was successfully picked up by delivery agent with all brand tags as intact on 11th May. Delivery agent wouldn’t pick up the product at first place if...
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Hi,

I have orders Adidas Women Woven Design Ultra Boost 22 Running Shoes with
Size: 5 of price Rs. 18999/-. It was delivered to me on 10th May. Since the fit is not correct for me, I have raised a return request on the same day. It was successfully picked up by delivery agent with all brand tags as intact on 11th May. Delivery agent wouldn’t pick up the product at first place if tags are missing.

But...
+1 photos
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I've been a long time customer on myntra and had always ordered several items to my pincode but suddenly it has stopped delivering to the pincode 791120 . I'm facing to much problem with this issue. Myntra is not delivering a single order to this pincode....
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Website:Myntra App

I ordered puma shoes on 10th of may 2023 and i recieved them on 12th may, i opened that and tried shoes, its not fit to me, shoes are bigger in size so raise return request within 10-15min. Then, after a hours they pick-up shoes, they in evening i received a massage that your order is on hold, i talk to customer support, "they said your issue is resolved in 2 days, but after some time i recieved another massage that my return request is cancelled....
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P
priyanka0711
from Lucknow, Uttar Pradesh
May 12, 2023
May 31, 2023
This thread was updated on May 31, 2023
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Wrong product delivered by Myntra, they decline to refund or replace the product

Hello

I ordered Dressberry white sneakers on Myntra on 9th April. But they sent me Invictus brown mens shoes . I have raised 10-12 complaints with Myntra customer care to help me by either pickup/ replacement/. refund of the product but they have not at all helped me here.

I call them every 2-3 days since one month.
Initially they mentioned that the pickup approval has been done from Myntra side but when...
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Ordered a tshirt from myntra, recieved a wrong product, returned it and haven't received a refund even after a month. Tried contacting the customer executive but have been denied. Trued through email and was given a reference number. The bank replied no such amount have been initiated so the reference number appears to be fake. On top of it the customer care executives are so irresponsible they don't even mind to listen to the grievances...
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R
Rosh Gupta
May 11, 2023
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Delivery executive behaviour

I would like to raise a complaint about this executive Syed Nayaz who is rude n unprofessional and he doesn’t bother about the instructions given to him by the customer!

I had clearly told him to call me n not ring the doorbell as my infant had just slept n wasn’t well.. the executive said he won’t ring the bell but then not only he rang the bell but then quickly disappeared after leaving the parcel at my door n the...
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Address:India

I had placed an order of 10+ items on Myntra on 22.04.2023. Order ID of the same is: 123402499768418696501. One of the items of the order was 'Vero Moda women Green joggers trouser' amounting to Rs. 1679.00.
Since the length and fitting of the product was not proper, I had placed a return order of the product on 04.05.2023(Friday) . The agent came to pick the product up on very next day I. E. 05.05.2023 (Saturday) . Since I was having...
+3 photos
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