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Myntra.com Complaints & Reviews

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Last updated Apr 13, 2024
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Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli
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Bangalore Urban District
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India
560068

Myntra.com reviews & complaints page 18

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R
RohanJain85
from Gandhinagar, Gujarat
Apr 30, 2023
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Received a damaged product from Myntra, Issue Detail No. on Myntra : IN23043011292421272146

Address:L-602, Shukan Sky, Randesan, Gandhinagar, Gujarat. 382421

I had received a defective Calvin Klein t-shirt "men brand logo printed pure cotton t-shirt" in XS size from Myntra. It was a white color t-shirt.

When I received the product and opened it, the C letter (in the logo word "CALVIN") was received in a peeled off condition and also the letter N (in word "NEW YORK") was fading 50%. Also at the left bottom side at waist area the stitching of the t-shirt was torn up to 1 inch. br...
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S
Suresh Sharmaj
from Karauli, Rajasthan
Apr 30, 2023
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Not picking up the product.

Order ID # 1233090 [protected]

Myntra sent me a wrong item instead of Jeans so I am returning it. It is continuously showing for pickup from last 3 days but neither I get any call nor any email and it is getting canceled everyday without my knowledge. I have complained to mantra for this but no solution is available. Please pickup it and fix the problem by refunding my money.
Thanks...
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S
Suresh Sharmaj
from Karauli, Rajasthan
Apr 30, 2023
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Wrong product sent by Myntra, not picking up.

Order ID # 1233090 [protected]

Myntra sent me a wrong item instead of Jeans so I am returning it. It is continuously showing for pickup from last 3 days but neither I get any call nor any email and it is getting canceled everyday without my knowledge. I have complained to mantra for this but no solution is available. Please pickup it and fix the problem by refunding my money.
Thanks...
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A
Abhi0107Pandey
Apr 29, 2023
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Account Recovery - Due to Phone no. unavailability

I want to change my registered mobile no. on Myntra app as I no longer have the no. with me.
But unable to change as OTPN is required to be sent to registered no.
Tried customer care but no helped received.
Now I cannot even login into my account without providing OTP on the registered no. (which I don't have with me)....
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S
SagarRffr
Apr 28, 2023
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Product is not picked for Exchange

The Product I have booked which is worth 6999 INR, was delivered . But when I'm trying to exchange the product they are asking the delivered is not supported for exchange by their vendor. When they can deliver on that address why cant they accept the exchange on the same address.
Please resolve this issue for me....
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Y
Yogesh108081
Apr 28, 2023
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Charging 10 extra on Pay On Delivery Option

I am Ordering Bella Vita Perfume whose price is ₹349. But Myntra.com Charging ₹10 extra on Pay On Delivery Option....
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P
Prakash Leena
Apr 28, 2023
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Money debited twice

I purchased a dress from Myntra on 21st April. The first transaction failed and it asked to try again. I did and money was debited twice from my account. The amount was 1055
I tried reaching tne customer care of Myntra but there is no way to contact them directly. The mail ID is also wrong.
I tried the chat option and I was told to wait for 42 hours as Myntra has not received the payment.
But I have all the transaction...
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G
Gaurav Dalvi
from Mumbai, Maharashtra
Apr 28, 2023
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Delay of Express Delivery

I ordered the product on 26th April and selected express delivery to get it delivered on 28th April. However, I have still not received the product and no response from the customer care team on the same. What is the point of selecting the express delivery and spending extra 150rs, when I will receive the product at the usual time. Pathetic customer service of Myntra.com....
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M
Morningstar206
Apr 28, 2023
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My return was not picked from 10 days from myntra

My return request was approved from myntra inspite of that return request was not picked up from 10 days everyday i used to call help center every day they used to say wait 24 hours but after 48 hours they still didn’t used to pick up mu products no update was provided about that and no call used to came from 11 days the people from myntra harassing the customer help center is incompetent they don’t know how to talk and delivery person...
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A
aakansha rohilla
from Delhi, Delhi
Apr 28, 2023
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Money showing credited to account in myntra but not showing in my bank

Website:Myntra

13 th apr 2023- myntra is showing that refund was credited to my UPI but it’s not credited yet have connected with my bank with reference no. Which myntra provided but bank is saying invalid n no refund ..have called several times myntra n had submitted complaint also but of no use ..please look into this matter it’s been so many days now…showed them my bank statement but they r just not telling...
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S
Shivani12341234
Apr 27, 2023
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Fooling customers with easy return policy

Hi,

I am writing about myntra, it says easy return and pickup, but in the new strategic policy, they are delivering a product and not picking git up and asking customers to self-ship....
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J
Jayalakshmiiiirr
Apr 27, 2023
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Kurta "KALINI" is showing as delivered in site

I ordered a kurta and it's showing as delivered in site but I didn't get it.
I tried to contact Myntra support team but didn't get connected
I need a refund...
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Subject: Wrong Product Delivered - Return ID [protected]

Dear Sir/Madam,

I am writing to bring to your attention an issue that I have been facing with your company. On April 15, 2023, I ordered a pair of Puma Men Black Solid Electrify Nitro 2 Running Shoes in size 8 from your website. However, upon receiving the package, I was shocked to find that the product delivered was completely different from what I had...
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I Vinker Bakshi i was order to shirts form myntra.com and when i received product both aur damage shirts. Now i try to return the product.
They said in this pin code we cannot pickup order and if you want return you have only one option self-ship
First if pickup location pincode is not applicable why you delivey my order
Second how i can submit my shirts by self -ship the warehouse are in delhi mubai and i live in...
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Website:www.myntra.com

I Vinker Bakshi i was order to shirts form myntra.com and when i received product both aur damage shirts. Now i try to return the product.
They said in this pin code we cannot pickup order and if you want return you have only one option self-ship
First if pickup location pincode is not applicable why you delivey my order
Second how i can submit my shirts by self -ship the warehouse are in delhi mubai and i live in...
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I purchased skybag trolley from Myntra but the quality is not up to thr mark.so i wanted to return. When requested for return it says I have to self ship the product which costs me aroung 5000 as the trolley is huge and voluminous. I spoke with customer care but there is no solution with them. I dont understand why my location is not eligible for pickup. We had returned/exchanged many items in the past from the same location. There is no...
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R
Rachita ghosh
Apr 25, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My order has been delayed to arrive by 14 days

My product was supposed to be delivered on 11th but it got delayed and the last shipped location was gurgaon. I've raised a complaint on 13th april but no-one has given me any update for my order to be delivered.ive asked the customer care executive to cancel my request and provide me with my refund they refused to do and asked me to wait as they said they were unable to do so. Everytime customer care executive asked me to wait for 24 hrs...
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A
Abhirami Sunilkumar
from Bengaluru, Karnataka
Apr 25, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return request cancelled due to quality check failed

I have ordered a dress from Myntra on April 22. Of brand Taavi - blue indigo dress.
Your order ID[protected]-3670703
I received order on April 24th due to size issue I requested return on the same day itself.
I clearly remember that I didn't misplaced any tags .even kept the bill receipt with it.still it's saying that the tag is missing.
And now the return request is cancelled as they are saying quality check...
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Greetings
Recently I ordered two kurtas and both were having less length as I used to wear and thus wanted to return them. I was not contacted for pick-up and I received the message that it's on hold. both the orders are unused and till now I never faced such problem at myntra and I am a frequent buyer.
I will stop shopping from myntra if I will not receive refund for the mentioned orders.
Kindly do needful.
Thank...
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K
Kalpana.iiita
from Ludhiana, Punjab
Apr 25, 2023
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Regarding return of order no. 1233622-0639637 and 1233619-0973090-7654601

Greetings
Recently I ordered two kurtas and both were having less length as I used to wear and thus wanted to return them. I was not contacted for pick-up and I received that it's on hold. both the orders are unused and till now I never faced such problem at myntra and I am frequent buyer.
I will stop shopping from myntra if I will not receive refund for the mentioned orders.
Kindly do needful.
Thank you
Kalpana...
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