Myntra.com Complaints & Reviews

Hi, i have ordered some stuffs and today (13/09) i received a call from delivery person. He asked me to receive my product in some unknown area which for me is very unprofessional since i already gave my address. I requested him to come at given address but he was refusing to come. I am a regular customer of myntra. The previous courier person did come to my address but this recent person was acting very unprofessional and rude. He asked me to canceled if i can’t come and receive my parcel which is very shocking. I’ve already paid for it and i have invested my time on it.

The problem is they should be given proper training and not try to be lazy. I am sure they have a bike so, my question is what is the deal? Why are they trying to call every customer to come in a certain address so that his work will be easier. We as a customer should be given respectful privilege. Please look on it! Thanks!

Fyi
Details: xpressbees myntra order awb:[protected].

I have ordered a "anouk flats" on 9th august 2020 and i have received the wrong product order on 29th august non the same day i have filed a complaint about and the product was picked up on 30th august 2020. But till the date i have not received my payment neither the right product.
As the customer care employees saying, the wrong product will send back to your place.
I have waited more than 25 days now, what is the issue with the myntra services i don't know, but this is highly disappointing.
I have already call them 4 times, but there is no fruitful responses.

I have cancelled one here n now kurta on Aug 10but my refund amount is not credited to the bank account till nw.ur company people are telling they have refunded but bank people are telling it's not been credited from mantra.

Received a defected product but they are not Ready to accept return. We have file a complaint but they said they investigated product is ok and closed the complaint.. I have share the defected product image but they are not bother to listen

Return i'd [protected].

I received product yesterday evening and placed return request because the product was not in good condition and size issue. Today morning around 9 th product was picked up after being duly checked by delivery executive. Now i received an email in afternoon that my return is on hold as product didn't pass quality check... Not sure they think consumers are fool or not.
How can a person use the product and out a tag back on it and return it
The moment i opened the package i submitted return request.
I want my refund to be initiated asap.

Please provide explanation for the delay.
I ordered a dress on myntra long back..
And now when I track using ecom express tracking id.
I see the same status everyday pickup rescheduled..
And please deliver my dress asap as my birthday is on 17th September 2020

I cancelled an order which contained two items, I got a message of refund processed only for tshirt of Rs.554 which is not even credited in account. And for tights their is no data about refund, however I cancelled that too. Myntra has been playing with money of lot of people, be it return of product or cancellation. I want this issue resolved, you guys are just fooling us, my INR1503 is stuck and I want it back.

I have ordered a kurta set but i received a wrong product with different kurti alone. I have raised complain and send all images of wrong product witb tag to myntra support even spoke with case manager but all declined my request stating that they delivered right product. Insppite of all proofs i shared they declined.

Myntra not returning my money. I have provided bank details multiple times to email Link but they are not listening to my requests. The customer care not processing my request. I have send correct details of bank. But the myntra thinks it is incorrect and I cannot get my refund money.

I have ordered highlander shirt, they delivered old levi's shirt with highlander tag. I generated refund request, one day later the pickup man came for pickup and asked to take approval via customer care. I argued with the pickup man "you have delivered fake product you should take approval for the same". They said i will put your refund on hold and they put product on hold. I raised the complaint for the product and pickup man to customer care, still the complaint is under process.

My return product is picked up by myntra on 28th aug under incorrect return if but I have shared the tracking details, courier details, name and contact details of pick up guy, acknowledgment slip and pick up confirmation receipt also.

Even after following up 100 times they literally don’t bother to revert on my query and keep asking for 24/48/72 hours to resolve which never ends.

I have shared all details am still they are not processing my return amount.

I ordered a Nike sports shoe which turned out to be one size too big. The shoe was tried in my room and packed in its original box for return in exactly the same condition as it was received. But the Myntra associate refused to pick up the product siting that it was not in its original condition. It is my word against his!
I can confirm to you once again that the product was not used and was being returned as received. I need a refund on this product asap.
Pictures of the product have already been uploaded. will do so once again.
ID [protected]

I have ordered Anouk flats from myntra due to size issue i have placed a return for the product, after returning I recieved a mail that the return request has been declined. So I raised a complaint regarding the same. And now the reply I got from them is
Dear Customer,

This email is regarding the product return request.

Please accept my sincere apologies for the delay in the response and for the inconvenience caused. As per the update we have not received the product at our returns desk; therefore, we will be unable to proceed with the refund.

Thank you for your support & co-operation.

Regards
Myntra.

They asked me the proof so I said I will give the call recordings but they are not accepting the recording instead they are asking the SMS confirmation of returned product. This is clear cheating.

Quick Details
Your order ID
[protected]-9435103

Have placed an order for a t-shirt (Allen solly junior, boys white and navy blue striped polo collar t-shirt), but i received a wrong t-shirt 12th august, (Attaching the image of this wrong t-shirt). So i placed a exchange request mentioning the reason - wrong product delivered, the design doesn't match. The pickup person came on 26th august, but he refused to exchange it as he had the image of the different t-shirt (Which i had actually ordered, but hadn't received). He told me to speak to the customer care, where i called, but no one pick up the call. I have registered my complaint to myntra customer support, sent them th eimages of the received t-shirt, its tag as suggested by them and on 31st of august they sent me a message that due to some internal issues, they are cancelling my order and will refund the amount. They didn't refund the amount and when i again raised this issue to heir help centre, they closed the issue without resolving it (No refund, no return). Why should accept the t-shirt of their choice?
And how can they close the issue without actually solving it? I am raising the issue and they are simply closing it. They are wasting my time also.

We received the product which was not the same which we ordered. We returned and the same was picked up within the two hours of delivery. The delivery man checked everything in front o[censored]s and marked status picked up. After some time we received message that return is kept on hold citing that return dress does not completed the norms. And now they are keeping us waited for refunds.
For last 1 week they are just reverting on our complaint again and again that wait for 48 hours

My name is siddartha sonowal and I ordered a jeans and a t shirt on 17 th aug 2020. And the delivery time was like 2 sep. But till now i haven't received any update yet. My myntra order no is[protected]-5732303 and ecom express courier tracking no is [protected]. Payment has been deducted already. This time i am really unhappy with myntra.
Hope to get some response from myntra. My main id is [protected]@gmail.com and my contact nos is [protected] and [protected]

We ordered seven products as one order and we received two deliveries which contains only 4 products and we see three products are missing but the status is provided as delivered in Myntra website. We opened a issue providing all the details in Myntra Website and tried calling customer service couple of times and received response they will check and get back to us. After few days, we saw the issue that is raised in Myntra website is closed saying they have done some quality check from their end and verified whether all seven products left Myntra or not.
But even we repeatedly saying we did not receive our three products, they are considering that and saying As the issue is already closed/declined, we cannot do not anything.

As Iam getting the same response from all of them, I requested a call from Myntra Supervisor and reported the same issue. We are hearing the same issue even from them.

We are saying we lose our money, they really do not care about that. They are not even considering our request and they are sticking with the same response

Hi,

I have ordered for apple airpods 2 and myntra has delivered airpods 1 which i did not opt for.
Now it has been a month long and these people are not even giving me resolution

Its a waste of money and very much unethical of a big brand myntra.

If it doesnt work here. I will go to the consumer court and sue myntra

Attached are the photos and conversations i had with myntra

Hi

I ordered the product on 31st august and the delivery date was showing 5th september but till today i have not received any update regarding my order.

No one called me nothing and the amount has been deducted from my card and i am waiting for my order.

Please update me!!!

Note: this is the second time i am facing this issue.

Regards,
Shivam

My order no.[protected]-9966703 I ordered a top and heels i returened both at the same day of delievery both were pickuped at same day top was successfully returned i got the refund but the heels of mast and harbour was put on hold i registered issues but it was closed and no steps were taken and it was claiming that heels had dirty sole but as itwas returned same day how is it possible i mentioned that heels already had dirt and now as in attached photo the return is successful but i didnt got the refund nor the heels are reshipped