Myntra.com Complaints & Reviews

Sir,
I had placed an order for one shirt and one sweatshirt on myntra.com on 28th august 2020. Unfortunately the transaction said payment failed, so i paid it again, the amount of rs. 1548 was deducted twice from my hdfc account (A/c no:[[protected]]. Also no trace of the double transaction can be seen in the "my orders' menu as well. I am afraid i lose this huge sum. Kindly force them to refund the amount debited from my account.
Faithfully,
Priyanka

Hi,
I've been using myntra since a very long time from my brother account and now i opened new account on my name.
I have ordered a watch for my friend and a cargo pant for my brother. Order id 114937806459462461503 and 114973795875065372903 on the date of 15 aug 2020 and myntra had delivered a watch exactly opposite to what i ordered and pant, exactly what i didn't wanted. They delivered a half pant instead of cargo.
Now when i am trying to arrange a pick up, they are saying i need to send photographs and then team will verify that and then i'll get a pick up of my product, i say, what kind of service is this, only verification needs to be done from customer side why don't they do verification from seller side before delivering the product to customer, this is litterly became the worst online shopping experience ever. On there request i sent all the images of product like (Watch, invoice, price tag on watch, barcode details). I am trying to call myntra like forever. I started to feel like they are doing it intensionally.

Now the watch i ordered was a gift for a friend who was shifting permanently and he won't be able to recieve and gifts. But he's not available now. How are myntra going to repay that. I # made a huge mistake by trusting myntra this time. I filed complain on myntra they were not giving resolution then i posted complain on twitter i got few response and i felt i'll get resolution but still i am following up and not getting any resolution. Insted they are asking for same images multiple time what i had already sent to them.
I used pinperk wallet money to buy myntra voucher of total rs. 5500/-, and that is now completely wasted, i can't use that on any another site like amazon or lenskart.
I asked them to refund money in my pinperk wallet as i am not going to use myntra because of this experience. On this as well they haven't replied.
Below i have attached the images for your reference. Please have a look on this.
I am frustrated customer of myntra.

I am putting up this complaint on behalf of a lady friend of mine. Today (31/08/2020), she collected a parcel from myntra. Her order number is[protected]-5688903). The parcel was delivered by one ajay kumar.

After delivering he started commenting on her social media photos. Both of them didn't knew each other before before this delivery, her privacy was breached because of the order.

Below, i will attach one of the comments. I request myntra to take a look at this asap.

I ordered mast n harbour and dressberry 2 pair of flats from myntra. As i didn't like the fit i opt for return request, my first request was cancelled due to the irresponsible pickup executive associated with myntra. Aftr my nxt return request, the product was picked up, then i get a message that the products didn't pass the quality check, when i send the products with proper package n the tag on with it. I'm very disappointed with myntra. I've been shopping since many years from myntra and never faced these kind of inconvenience.. The amount is around 1600 to 1700. And i want my refund

I ordered a dressberry watch and I received a damaged product today morning. It is having one year warranty. Currently the product is out of stock... but I need this product at any cost.suggest me a solution

I have placed an order on myntra.com on 7/08/2020 for a carpet from the seller m/s chinar forge limited, with the order no[protected]-9261901 for which i paid an amount of 2449.00 rupees
This product was delivered on 13/08/20 in a very shaggy cover without proper packaging which was even found damaged during delivery. Attached are the pictures of the package. When opened it was not even with any tags, just the carpet itself.
Since the product was not as per my wish (Very very rough). As per the myntra 7 days return policy on this product, i have placed the return on the very same day 13/08/20. It was return picked up the myntra team on 14/08/20. Now when i see my account on myntra, it is showing that the refund is on hold, as it didnt pass through quality check. All this is nothing but cheating, i have placed return on the very same day of delivery and they picked it up next day. I even called myntra customer support immediately and till now the issue is not resolved.
I have being a regular customer of myntra and am an elite customer, till refund is being pending since so many days. If i leave it for them to solve slowly, it would never be refunded as in one of my earlier return.
I hope myntra acts fast in refunding me, else this is clear cheating.

I have ordered a highlander joggers pant but they sent me a highlander t-shirt.
When i raised complaint. None of their customer service is helping me. They are only saying me wait for update. I just want my money back

Not accepting my return though the fault is myntra’s. Got a defective item ginger jeans without any buttons but they are not accepting the same saying that there was a proper quality check of the same. What do i do?? It’s not my fault.

I ordered one clothes but due to some issue i returned that and then till date amount not refund to me. Customer care are saying that contact to bank but bank are saying no any refund by myntra side and no any record in statment or failed transaction happened and this thing myntra not accepting and not refund the amount. Kindly help me out from it.

I have ordered a product from Myntra on 15th july it's been 29 August I have not received the product and they didn't give my refund amount.when I called support team, guy from escalation department says we can't refund the amount. They said order is send to me. And they send me a fake delivery proof signature which is not mine.

Order ID is[protected]-3842301...

I have ordered a product from Myntra on 8 August it's been 29 August I have not received the product as well as my money as it was a prepaid order, indeed when I called support team, guy from escalation department misbehaved with me.

I have not received my product yet still the delivery agent updated it as delivered. I want my refund but cannot return the product as it is still with the delivery agent. I tried calling myntra but getting no response.. This is the worst experience i had with myntra in last 5 years. When i mailed them they sent me the mail that they are not receiving any email these days.

Order was not placed but money got deducted from my bank account by the payment method I used (Gpay)

I have ordered W green and R top with skirt and jacket from myntra worth 5249/- in July and received an orange and blue dress worth 1699/-. I am following up with myntra from a month now and they have declined my return request. No action has been taken. no senior executive is taking any call.

I am trying to return Fitkin blue coloured tights because of size issue but not able to do so because of mistake done by Myntra service itself.
Serial number on the product package is not matching with the serial number pickup person has.
Product name price everything is same on the slip pasted on the cover. Tag is intact.
Return request was made soon the product was received.

I have talked so many times to different customer care people and did all what they suggested. Sent all related pictures and still these people are deaf or blind that they are not able to understand my issue. Still all requests got cancelled. Pickup person also blamed Myntra service itself.

I am so frustrated with how my issue was handled. I am not so free in my life that I will be talking to customer care people and then pickup people. They do not have any co-ordonation between them.

So disappointed with Myntra.
What is the use of providing such a range of products and delivery services to so many locations when you guys are not able to manage anything properly.

1. Mistakenly I mentioned wrong contact number while placing the order.
2. The delivery person made me realize about the wrongly given number and he belongs to my home town. So, he found me.
3. I raise complaint through myntra help center on the 18th of august 2020 and was told to wait for 48 hrs. I followed the protocol but no response from myntra.
4. Since then, i am calling them every second day but they only say wait for 48 hrs or 24 hrs and we working. But response still negative. This is quite ridiculous and harrasing the customer. Infact this was just the matter of few days to get it fixed.

I have ordered a product from Myntra which is not of good material and not exact size.so I returned it. My order is c.o.d

I have submitted the return money request to Myntra but they return the money to the Myntra credit.

I m not the frequent buyer so I can't use the Myntra credit. Now they r denying to refund to my bank account.

Order id[protected]-5533403
My bank account
Akanksha paroche
Bank account [protected]
IFSC. PUNB0627900
MOB. [protected]

Please please help me out i have ordered 1 foolzy brush set of rs 699 on myntra but i got 1 man boxer of rs599. I mean what the hell. The packaging was even loose and the name tag was attached with cello tape as if someone has opened it and attached it again. I am really very sad to know that how can this be possible. Please take some initiative. This was my first time that i ordered from myntra. Please i request you to do something. This fraud can’t be bearable.

I have order one item from myntra on 02.07.2020 for RS 1249/-
but it was not delivered and returned back to origin on 02.08.2020, order no[protected]-2087503, but till date amount not refunded in my bank account, on enquiring from myntra customer care one reference no provided ref no[protected].

Kindly settle the amount at the earliest as already so much delayed is there.