Claimed

Myntra.com Complaints & Reviews

1
Last updated Apr 13, 2024
Complaints 9792
Resolved
805
Unresolved
8987
Quick Links
Statistics
Share
Contacts

File a complaint to Myntra.com

Having problems with Myntra.com?

File a complaint and get it resolved by Myntra.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Myntra.com
Customer Service Contacts

Myntra.com Phone Numbers

Phone
+91 80 4354 1999
1208
958

Myntra.com Website

Myntra.com Head Office Address

Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli
Bommanahalli
Bangalore Urban District
Karnataka
India
560068

Myntra.com reviews & complaints page 207

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
I had cancelled 3 order for which i paid through PAYTM UPI .Its more than 45 DAYS and the money is not reflecting in my bank account.I called them and they told me that the refund has already been processed from their side and if its not reflecting in your bank account kindly get in touch with your bank customer care.They provided me this .reference number is[protected]
Amount- Rs. - 1240.00 - Bank reference number is[protected]br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sonali Shreya
Report
Copy

I didn't received my refund yet

My order was picked up and it's been more than 15 days now and i have requested for refund.. It's very disappointing that i haven't received my refund yet... Myntra's service is worst that i've ever experienced... I want my money...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
DEEKSHITA SAHU
Report
Copy

I didn't receive my refund

Address:Banglore
Website:Myntra.com

I returned my product (2 roadster tshirts) on 10 july 2020 and i still didnt recieved my refund yet. I am very angry. I called myntra care 5 times for the same and each time they told me that we initiated the refund today only so you have to wait fo 3-5 days. I have been listening to this same # since 10th july and now i am fed up of this. Everytime i get connected to some different person on myntra care abd they say the same thing that the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
DEEKSHITA SAHU
Report
Copy

2 T shirts

Address:Banglore

I returned 2 roadster t shirts on 10 july 2020 and didn't recieve any refund till date 3 august 2020. Everytime i call myntra care i get connected to a new person who says you refund initiated the same day only so you have to wait for 3-5 business days to get the refund like i has happend with me 6 times as of now. Everytime i call them they say the same thing. Just irritated by this. I want my refund. Worst experience....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
E
Eric Gomes
Report
Copy

return of wrong product delivered

Address:Hno 83,Candelem ward Orlim Salcete GOa

I ordered a product that was delivered after 2 whole weeks. Moreover i received a wrong product. So i created a return request myself and when the courier guy came to pick it up, he refused to do so as he said the picture of the product didn't match that of what he had on his phone. So i contacted myntra customer care about this and they requested me to send details regarding bar-codes and product pictures which i did, after which they...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
Joydeep18
Report
Copy

Shirt missing in received package

Address:Bangalore, India

We ordered two tshirts from myntra on 19th June. Received the product packet on 6th July.
The order delivery status said both tshirts are in the packet. Keeping in line with precautionary methods, we opened the package after a week and found one tshirt is missing. Myntra refused to register a complaint. After many follow-ups they said we will investigate.
After 2 weeks of investigation, they have come back saying their quality...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:India

I have ordered 6 items from Myntra
One got delivered one day
One got delivered other day and claimed as all the five have been delivered.
I have been super busy and couldn't check the messages but when I checked the status in the Myntra app it says everything was delivered
When I reached out to the customer service department they tell me that there is a proof of signature and I have no idea who's signature is...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ruchy6
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hrx by hrithik roshan

Address:Gurgaon

I bought shoes from myntra and received the same on 26 july 2020.. On the ist i. E. 31 july 2020 i wore the shoes for the very ist time and the sole is out in few minutes.. The condition is really pathetic and myntra is not ready to take the shoes back. Pls help me the solution...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I ordered a nose ring but the package was received empty. I tried to contact the customer care but they are denying my claim.

It occurred on: 22/07/2020

I want them to initiate my return....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shilpa srinivas
Report
Copy

Refund of rs.1600/-

I placed an order in 26th july 2020 and an amount of rs.1600/- has been debited from my account but myntra claims that they did not receive even though my bank - canara bank confirms that amount has been transferred to their account with reference no.[protected]. If ref no. Has been generated that means amount has been transferred to my tea. But they are not accepting that they have received the payment. And continuously asking me to contact...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ashmin mansoor
Report
Copy

Poor delivery service

Website:mynra

It is extremely sad that i did not receive 2 items which i ordered around 3 weeks ago. i usually place my order in amazon and i receive the required products by a maximum of 10 days. I humbly request the company to improve its customer and delivery services. i hope I would receive the required products soon further without any delay...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Dear sir,

I have placed a order of h&m women white jersey crepe top in size small on 22nd july 2020 (Order number[protected]-2038403) it was of rs 799/-.
On 27th july 2020 the order get delivered to me but it was not what i got delivered, instead of h& m top i received h & m trouser.
I have put the return request stating the reason for returning the product, on 28th of july 2020 one person from myntra came...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aneesha Gupta
Report
Copy

Complaint regarding missing product

I had placed an order of apple white 2nd gen airpods with charging case worth ₹14, 900 in myntra on 7th july 2020. On 13th july 2020 i received an empty parcel with just a bill. No product was there inside. I have been trying to contact myntra and they asked me to wait as they were working on the issue. Today, after 18 days, they informed me that my request has been declined and that nothing can be done....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I ordered a product on myntra the product is orange colour one8 virat kohli trunks but i received a blue different and cheap product of one8 i complain approx 3 times with images but they says you received right product then i raise a request for a call with the upper level the waiting time is 24 hours but i can't receive any call from them i try to talk 2 times.

They ask for barecode of product but in my case barcode is same...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
I had purchased 4 tops for my wife on 22nd june 2020, 1 of the top of it was delivered on 25th june 2020, the expected delivery date for all the products was approximately end of june 2020.

On 10th of july 2020 i made a complaint asking for compensation as the products were delivered later than the planned time as it was an anniversary gift.

I got a call from the myntra delivery agent about my parcel on 25th...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pallavi Dowerah
Report
Copy

Gerua kurti

Address:Bapon medical kuralguri, golaghat,Assam,pin785618

Why i did not receive my refund money??...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pallavi Dowerah
Report
Copy

vishudh kurti and puma t-shirt

Address:Bacon medical kurlguri, Assam, pin 785618

Why i did not receive my refund money rs. 1224 and rs. 779 respectively...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Hi, this is regarding my purchase on adidas shoes that was delivered dtd may 26- order no. 114187158482479479703.

The shoes has 3 months warranty and its been about 2 months (Today dtd 30th july) and my shoes sole has cracked open.

I spent rs 7, 444 on this shoes (Original pricing rs 8, 999), for a pair that did not even last 2 months.

Coming from a brand like adidas this is really disappointing...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Akshay_iu
from Bengaluru, Karnataka
Report
Copy

Case of cheating

This is regarding service degrade level of myntra and violation of service guidelines and consumer guidelines and also unethical activity done by Myntra. My registered no is [protected].

I have placed ORDER NO:[protected]-1468403. I opened this packing and found that only Front Open Jacket was delivered to me. I immediately filed ticket with myntra website. Customer care executive have asked me so many irrelevant questions...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
Address:https://www.myntra.com
Website:www.myntra.com

The item I purchased has return option of 30 days and unfortunately the product I got was not fitting for me. So in the next day itself I raised a return request. in a couple of days Ekart associate came to pick the item and he could not accept the item because the item serial code is not accepting. I contacted customer care and they asked the images of tags, product and packing. I gave all those and they told me "No worries, we will raise...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy