Myntra.com Complaints & Reviews

Myntra sent me old pair of loafers, which results in tearing apart of the sole within an hour after i wear it, and the whole inside rexsin material came out on my feet in a powdered form, if you are really concerned about your customers then please take their reviews and register it. Have tried to put my review on mytra and the site is now not even allowing it to upload. This is really disappointing on the part of such a huge organisation which doesn't even look after the problems of their customer. If i am paying for quality then i should get it too, not the old stock is to be delivered without any check. Moreover problem is not resolved yet as i wasted 1900 for rotten shoes from mytra of ginger brand. Exchange or repair facility should be given if you really hope people buy footwears from myntra in future..

I wishlisted one of the product in myntra and it went out of stock within 1 day... I want the product named - roadster-fast-and-furious-women-blue-skinny-fit-mid-rise-mildly-distressed-jeans...⇄ I want size 28 of the product as soon as possible.

Had ordered Dorothy tops and had received it on 18th September 2020 and the same day had returned it with all tags intact.

Order number[protected]-9612901

But Myntra has put the refund

Highly disappointed Highly Unprofessional

Refund my money now

Hey, i am facing a problem on myntra - i can't view my order history, and additionally, i can't cancel or return my orders. I have tried logging in if and out several times and have even tried to open myntra through google chrome instead of the app, as was suggested by a myntra correspondent on the phone. Can anyone please help me? Thanks a lot. I swear i'll never use myntra again. Have already deleted the app.

Dear Sir/madam,
I have ordered this "JET BLACK INCOLOR WATERPROOF GEL EYELINER" few days back but today I have received the product in used form.You would appreciate that already 7 days have passed since I ordered the product and still I haven't been able to use the product as required at my end.Hence, I would request you to kindly attend to my complaint urgently and provide me with replaced product at the earliest. I have kept the product in the same form as they were received. The same can be checked by your person while picking up the product from my place for return.
Please note my order details as follows for your kind reference:
Date of order: 11th Sep 2020
Order no.:[protected]-8910501
Name: Shona Shinde
Item: JET BLACK INCOLOR WATERPROOF GEL EYELINER
Total price: rupees-265.00
Date of delivery:18th Sep 2020
Thanking you in expectation that my complaint will be resolved soon.

As i ordered a turquoise blue dress from myntra but i received dark green colour from brand chabbra 555. I immediately filled return request but they put it on hold while taking it. As it is clearly visible that dress is of different colour but they are not providing me any solution. I want my return back.

Hi, i had purchased a pair of black & while sandals from myntra.com on aug 29.8.2020. They were worth ₹3500/-. I received the sandal in wrong colour. Immediately i asked for exchange again the same wrong colour was sent. I issued a second exchange and again the same wrong sandal was sent. The same wrong sandal was sent 3 times. Finally after many calls to customer care and many emails, myntra asked me to exchange/ return the sandal. I decided to return it. On 9th sep, the sandal was picked up and thereafter the status on myntra orders shows that the refund is on hold. I have been calling them everyday and emailing everyday, however i get a standard reply that somebody will contact me in 24/48 hours!! No one has tried to contact me except for when i ask for customer care call back, which gives no satisfactory answer. I am totally frustrated and now neither do i have the money nor the sandal. Please help!

Hi, i had purchased a pair of black & while sandals from myntra.com on aug 29.8.2020. They were worth ₹3500/-. I received the sandal in wrong colour. Immediately i asked for exchange again the same wrong colour was sent. I issued a second exchange and again the same wrong sandal was sent. The same wrong sandal was sent 3 times. Finally after many calls to customer care and many emails, myntra asked me to exchange/ return the sandal. I decided to return it. On 9th sep, the sandal was picked up and thereafter the status on myntra orders shows that the refund is on hold. I have been calling them everyday and emailing everyday, however i get a standard reply that somebody will contact me in 24/48 hours!! No one has tried to contact me except for when i ask for customer care call back, which gives no satisfactory answer.
I am totally frustrated and now neither do i have the money nor the sandal.
Please help!

I have returned my product Tikhi Imli saree successfully on 12th aug and refund process started from 13th but still not received refund.

I have also tried to contact customer care regarding this but didn't get expected output.

Please tell me how can I get back my money.

Dear Sir/Madam

I am Santosh Hanamant Kalange from Nidhal, Satara, Maharashatra - 415023,
I order[OrderID[protected]-5967301] an "Park Avenue Men Grey Super Slim Fit Self-Design Single-Breasted Formal Suit" -
please find the attached link of product(https://www.myntra.com/7628971?skuId=32065658&sellerPartnerId=4214) on 30th Aug 2020, as per the product description the package will contains
1]Formal blazer,
2]Formal trousers and
3]Waistcoat.

I received the package on 8th Sep 2020 12:54PM for that i paid ru 7799 using GooglePay(TransactionID[protected] for Product and after open package notice that it contains only formal blazer. Package have missing items like formal trousers and waistcoat as per the mention product description.

Therefore As soon as possible i created Return Request on 8th Sep 2020 1.08PM i.e less than an half hour after received time a product i created return request because of missing item.

I raised compliant on Myntra Site- Compliant ID - IN[protected] But now Mynta Excutive denied to took return/pickup product and try to close issue forcefully without return/pickup also denied to refund money.

kindly help me to get my money back.
I look forward to your reply and a resolution to my problem.
Please contact me at the above address or by phone [[protected]].

Sincerely,
Santosh Kalange
Mobile No:- [protected]/[protected]
Email:- [protected]@gmail.com

This is the worst kind of service from any online shopping site that we have ever experienced. Almost a month ago that I shopped a blink go fitness band to gift my wife on her birthday, as I opened the box it did not work n I charged it ...but still did not work...I contacted the customer care n nobody responded properly.My issue has not been solved even thirty days after the product delivery. This is the worst case of disappointing service from your side...Next time who would want to buy any such products from your site if this is how u handle customer grievances. I want either a refund or exchange of product asap...for not solving my complaint even now.

Order number[protected]-7709201
Yesterday i ordered two products of the face shop via myntra. There was an offer i. E, if i shop of rs 999 or more, i get a whiteseed brightening kit free.
I put it into my bag, there was a popup that offer is applied and i get a free gift. Then i placed order but free gift wasn’t being showed in my order details hence i had a word with customer care and i were told that i would definitely receive free gift, no worry.
Today i received my parcel but there was nothing like complimentary thing.
I’m again raising this issue but ain’t getting any solution.
These products are non refundable. It’s my lose without my fault. Wasted my money.
I want my money back or get me that free product.

My myntra account no. Is +91 [protected]
My myntra credit expired on 14/9/2020.

In aug 2020, i talked to myntra customer care that i have myntra credit in my account and i am unable to purchse due to lockdown and corona pandemic. So extend my myntra credit for few more months.
The customer care agent assured me that the credit will get automatically extended by 3 months and i was relieved.

But today 16/9/2020 when i checked status of my myntra credit. I has expired and i cannot use it.

I ordered nike men red and grey air jordan 3 retro se mid - top basketball shoes on 10 june 2020. For which i received the order on 12 june 2020. But i received a wrong order. The same was opened before delivery guy and i asked to exchange the same. The app was not working dur to covid times. I immediately posted a tweet on myntra support and drafted an email.in reply i was asked to wait. This issues was dragged for a month and in the month of july i hit information that i my claim is been denied since the order was delivered correct. Though i sent all the images and details the same day on which i received the wrong product and it is clear that the shoes i purchased are not similar with the ones delivered. If is not in the original box and contains two stickers. It is clearly visible that someone posted an another sticker on the box. Now that i sent everything on my part including pictures of shoes, packaging, transaction details, order id etc... Why my complaint is veen denied. Please either provide me with my shoes or refund the money. Following are the order details:

Order no - 114364570048878408403

Article id: nikespsh381008
11045834|m

I returned my order because of quality issues and now myntra has refunded amount to myntra credit. I would like to ask to transfer it to my bank account instead, please.

Hi,
I have been holding my patience long enough regarding myntra scamming their customers! But enough is enough.

I was delivered the order of imara blue and beige kurta set along with one more imara kurta set on sept 9th, 2020. I even took a video while opening the package. The top kurta is good but the bottom instead of a trouser the seller (Supercom net) just put a beige legging and instead of beige & blue dye dupatta the seller put beige & black dye dupatta. I am a frequent shopper at myntra (And hence the icon memeber) and i shop even more from imara brand. So it was very obvious for mw that the seller just took legging and dupatta from another kurta set and put it with this one. The seller assumes that since he is putting the product at a very big discount the customers will not waste their energy in raising complaints.

Frankly that was my thinking as well. But this is the 3rd time this has happened to me and that hurt my pride!

First is about "aask blue printed tunic" which was ordered on 23rd march for rs.674. The aask blue tunic in myntra images is a shirt type with buttons from top to bottom but the one i received was a pull over type with just 2 buttons near the neck". The rest of the design is exactly the same. Myntra kept rejecting my return request saying their usual thing"we did a stringent quality check.. Etc..."

I ask myntra.. How can i change the tunic from a shirt type to a pull over. I am not god!! How can you lie to my face that you did reinvestigation as well???

I let this one go but not anymore. I expect return approval for my imara blue & beige
Kurta set. I hope you can reconsider the return for the aask tunic as well.

Really disappointed with myntra's investigation process!!

We opened a Myntra account in error through Facebook and a wrong email if got linked unknowingly, we added Myntra credits to the account and were unable to use it as the OTP was going to the wrong email address. I have only received a run around with Myntra to get this resolved I I opened a new account as they told and provided valid iD proof they asked me to wait 24 to 48 hrs inroder to get The credit nothing at all happened and I had to call back again I spoke to a very rude rep named Suhail who assumed things without understanding my concern. He finally raised a complaint and asked me again to wait until 21st September (complaint no: In[protected]) I have no hopes at all hence raising this complaint here.

I have made a purchase on Myntra app through payzapp wallet on sep 2 for 3107 rs and out of which I have returned one of the item worth 1607 and Myntra has initiated a refund on sep8 to the source that is payzapp wallet and it's been 1 week and I don't see any refund in to my payzapp wallet yet.

I ordered a French connection watch on[protected] which was delivered to me on[protected]. The package came empty with no watch inside it When I tried to find out what happened, I noticed that the outer packing was tempered below the bill and was very finely repacked with tape and the box inside was damaged. .I have been trying to reach them since then. But I didn't get any satisfactory results. Kindly look into this matter and get back to me as soon as possible.
Order number:[protected]-5723401

My return request for order id[protected]-1503401 was placed on 5th sept 2020, the reason being the fit issue with the product. The product got picked up on 7th of the same month but the entire process went on pending since then. Today on 14th sept i have got an sms that your return is on hold since it does not passed the quality check. This is absolute rubbish since i havnt even tried the product as its too tight to fit into. I instantly placed a return and given to delivery partner in the same good clean condition with all tags intact. Then why this return on hold? I even rated the product 5 stars on myntra and have ordered a same fresh piece from my sister's id a day after return as this product dont offer exchange. This is an utter disappointment. I havnt faced any such issue with myntra ever. You are on a verge on losing a loyal customer. Process my refund asap. Details herein-

Name - rashmi
Order id[protected]-1503401