Myntra.com Complaints & Reviews

I have ordered Boat headphone from Myntra on June 20 2019 whose price was Rs 995 . I received the parcel on July 02 2020 of the moth. I had already made the payment before receiving the parcel. When I saw the parcel it was torn from one side and was sealed with white tape. So I opened the parcel in front of the delivery agent. I only got the box of the earphones and the earphones was missing. So I immediately filed a complaint to Myntra customer care executive. The lady on the phone also talked to the delivery agent and I was assured for proper redressal in 3 days.

Product name - Boat Rockerz 255 Neon Green
Bag- UX00078684
Tracking No- [protected]
ORDER NO.[protected]-3752701
Price- 995.40
Consumer Name- Bicky Mukharjee
Phone Number- [protected], [protected]

Out of the many products delivered, two products have some items missing. However, myntra blindly denies the claim and rejects the request for any refund.
Why is the customer forced to pay for the mistake at Myntra's end which the company is not ready to accept?
I also tried escalating the issue, but they have an automated reply ready for the customer.
They are cheating the customers.

Three orders have not been delivered by the delivery person as I was out of station. And as Myntra forced to pay online (giving no option for COD) the delivery person took advantage of the situation and showed the items as delivered. If my issue remains unresolved any further I will lodge a complaint in consumer forum immediately and take this incident to all possible levels and also spread the awareness via other social media accounts.

This watch isnt working properly nor is the app of this related watch is working its been 2 days I'm trying to contact the customer care they aren't responding tooo

I had ordered a miss chase black tshirt dress and now i want to return it because it did not come with a belt. But in the product details it was told that it would come with a belt. Now the courier service is not taking back the product because the belt is missing. How can i return the belt when i did not receive it only? I want to return the product and want the refund to be credited very soon. I had requested myntra for a return on the day i got the product delivered. So i want myntra to take steps as soon as possible. And also want my money to be refunded.

I'm working in myntra they gave me and one more person of location badripur in dehradun but their location have maimum 25-30 packets. And my area manager is very foolish because they have no idea how handle all products. I'm saying that because i have facing problem in myntra store. And i'm post gradute person and i work as a software engineer. I'm working as a delivery boy because of covid-19. Every thing is good of myntra but manager is not good in dehradun they have not sense.
Thank you

Placed 2 orders on march 15, 2020.
Order no.[protected]-9625707
One was delivered on 19 march 2020.
And i cancelled the other one on 25march 2020.
I sent several enquires to myntra.
But myntra failed to provide a satisfactory reply.
It has been over 3 months. Today is 2july 2020. Please help.

I ordered levis hooded sweatshirt but i received fake product with levis name tag. It's also very low quality product...

Ordered item not received till today.

During sale in 2020 I purchased bulk amount of products mainly bedsheets, watch etc
I am icon member of myntra
What happened is I got a box without watch and one bedsheet was missing and I got two completly different bedsheets .so I call customer care and they register the incident and they told me to wait ok then after two days without any solution I get a mail telling the incident is closed as we can see product is delivered again I call the customer care and again they register the issue and finally my account got locked then I get a message from them kindly log into ur account and provide ur bank details ur refund for missing products is approved .now I call customer care and asked for the help today I got a mail telling that I have violated they rules and my account is locked and can't process the refund

Details and order number

114419370583717611903
Refund amount:1045 rs
Bombay Dyeing Dyeing bedsheet

114438404176817551401
Refund amount:1700 rs
Product name: Daniel Klein watch

Got two different bedsheets
Order number : 114432227895981854703
Product name : cortina bedsheet

Hi, My ORDER NO is[protected]-1692001. I placed an order on 20th May 2020 and since 22nd May 2020 it is in packed state and I have not received the product till now.

I tried to cancel the order but I was unable to as it kept showing that the product is in shipped state and I can't cancel it. I complained about it on 4th June, 9th June, 11th June, 17th June, 26 June and so on. But till now I have not received my refund. They're not cancelling my order and not giving me my refund, they keep asking for more and more time.

Please help me in getting my Refund.

Thanks.

I had ordered a Fossil watch from Myntra on 9th march and was delivered on 19th March but it did not come in the signature fossil case in which it was supposed to come, rather it came in a plastic film. I filed for an exchange the same day, something which the myntra customer care guy named Sushant was too reluctant to give. I was on call with him for at least 50 minutes after which he agreed for an exchange. The order number was[protected]-0477701. The package was picked up in almost no time but the exchanged product came on 5th of June, after two months. The delivery boy was not giving it to me saying that it hasn't been approved by Myntra yet. He kept on saying the same thing for days and finally gave it to me on 11th June. After opening the package I found that instead of a Fossil watch, they had given me a watch of some random brand named Camry which was very apparently broken. I called Myntra again and they were not helpful at all. I then requested for a return and asked for a refund on 12th June. The package was again picked up on 13th June but I did not receive a refund in the 5-7 days they've mentioned on their website. I called them on 20th June again, telling them the same, and they said we had asked for bank details which they hadn't received, but in reality I never got a mail asking for any kind of bank details. He then sent me the mail asking for my bank details which I filled in and sent immediately. I did not receive any refund. I called them again after some days and the woman said that the previous person who handled your query did not perform all procedures and told me to wait another 5 days. It is now the 1st of July and they are not giving me a call back or responding to my mails.
My only resolution is for me to recieve my refund immediately.

I bought 2 noisefit evolve watches from myntra.com and one of them is a defective piece. I even tried to contact them but they gave no response. They just delayed the decision making and now they are showing that my issue is resolved but they haven't took even a single action.

I am tripti
Good Evening I am tripti and I would like to inform you that i am not geeting any help customer customer service and no one calling me or my issue. I have order Sangria kurta with palazoo i paid 1, 388.00 but i have received only kurta without palazoo when i arranged call back for me so a person said i raised call for you and we will investigate on this i am writing to customer service on daily bases but on one contacting me.
today i received msg that my complaint or missing item has got declined.
what the hell is going on
is this my mistake i paid before receive my item.
i want my palazoo any how
my registered [protected]@gmail.com
my order Women Maroon Yoke Design A-Line Kurta with Palazzos
i received this email
After conducting a thorough investigation and review of your missing item(s) claim, we have found that the product(s) were dispatched from our warehouse in a properly sealed package. We have also received a confirmation from our Logistics team that the package was delivered in sealed and pristine condition to the same address as updated while placing the order.
i already conirmed that pacakge was sealed but i have received only kurta not palazooo
i am really frustrated with this i have ordered so many shipments before that but this is the first time when myntra is providing pathetic service.
i arranged call back for me and i received call back then person said we need video while opening the package otherwise we cant do anything. i dont have any video and i cant have this shipment without palazo
i arranged my return for this shipment now kindly send me back my ammount
5:15 PM
now i am going to file a case against flipkart and

Earlier they accepted return request and now they have declined it twice. On what basis? Their customer care executive called me and initiated return request again but again they declined it without my consent. I want my refund and want to return the unused products as it is

I ordered women navy blue solid kurta with palazzos, id[protected]-2904301. I received the order with a missing item that is the kurta. I placed it for return but the courier person refused to pick up the order because there was no kurta. I want refund or kurta for the same.

Madam/ sir
I am from durtlang north, mizoram.
I recently brought 4 items from myntra. Every time the delivery agent delivered my product he always charged delivery fee. But the delivery fee was already paid during the product purchase.
I look forward that my problem will be solve and hope this kind of things will not be a problem in my next purchase.

Order no:[protected]-2084901

Ordered a branded shirt, but it was damaged with small holes in it.
So made exchange thrice, but it was cancelled stating "return to origin".

So i cancelled the order, but the return pick-up is pending for long time.
No proper customer support. Issue resolved without any information.

Why should i pay and get a damaged item?

Return request id : [protected]
Dated : 7 june 2020

Order number cancelled :[protected]-7785803

I need refund amount today before i move to escalations further to the grievance cell and akosha.

Hrx by hrithik roshan women blue rapid dry running shorts with order number:[protected]-0777703 has been cancelled on 23-06-20.

Refund amount of rs. 593 has been initiated to upi.
Expected refund time was 1 day.

But no amount has been credited to my upi account till now. Please look through it at the earliest.