Claimed

Myntra.com Complaints & Reviews

1
Last updated Apr 30, 2024
Complaints 9795
Resolved
805
Unresolved
8990
Quick Links
Statistics
Share
Contacts

File a complaint to Myntra.com

Having problems with Myntra.com?

File a complaint and get it resolved by Myntra.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Myntra.com
Customer Service Contacts

Myntra.com Phone Numbers

Phone
+91 80 4354 1999
1209
959

Myntra.com Website

Myntra.com Head Office Address

Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli
Bommanahalli
Bangalore Urban District
Karnataka
India
560068

Myntra.com reviews & complaints page 226

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
mbajpai81
from Vidisha, Madhya Pradesh
Report
Copy

Regarding return/refund

Hi

Even after sending you so many emails the issue still exists i have not yet received refund of below order neither you have arranged return pickup for it.

Please find the below-mentioned details:

Please confirm whether the product is unused/unwashed
With all price tags intact
Return reason: size too big
Order number :[protected]-1868101
Product name : red tape...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Bangalore

Order no.[protected]-2087901
Today i suddenly checked myntra has locked my account without informing me. I have placed a prepaid order. I don’t know the status of the product and also i have credit balance and redeeming points in my myntra account. This is not acceptable. I called their call centre but they aren’t responding and wrote a mail and they replied back that they are not replying on emails right now. I have shared...
+9 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Myntra Designs Pvt Ltd AKR Tech Park-B Block Krishna Reddy Industrial Area 7th Mile,Kudlu Gate Bangalore- 560068

I have added a gift voucher worth rs. 500/- and cash rs. 785/- to place an order. While trying to pay by using myntra credit it is asking for otp sent on my email id to complete the transaction, but i am not getting any otp neither in my email nor in my mobile. I have been facing this issue since march 2020 and have raised several complaints (The latest complaint id - in[protected]) and also applied all the process as suggested by...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vishakha Khurana
Report
Copy

Refunding process and account locking

I chose myntra as a friend advised me to do so because they provide genuine quality goods and their service is also great when it comes to shipping but i really got disappointed by this online shopping platform. I recently ordered a roadster shirt on 27 may 2020 for someone else for gifting purpose and so i entered their phone number for all the updates and paid them (Myntra) using upi from my bank account. Later i cancelled it because of...
+6 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Room No 14, Mangalmurti SoC, Road no: 5 Singh estate, Kandiwali east 400101
Website:Myntra.com

Dear concerned,

I've ordered one amazon series jojoba shampoo worth rs. 1197.00 and i got the status delivered on 23rd of may. But i didn't get the delivery yet. I've complaining about it since 24th of may. And they're still telling me that product is delivered whereas i didnt get my product. Enclosing herewith the screenshots of their reply.
I request you to please look into the matter and please resolve it as soon...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dinesh agar
Report
Copy

Account hacked myntra

My myntra account is hacked today morning, i saw someone (I have received an order confirmation email) had ordered from my account using all the credit i had. Called up myntra and cc rep was not able to sense the urgency. This is not acceptable. Also the hacker had changed my mobile number on the account without otp (Hopeless myntra security) and also i was not able to reset my password using email. Therefore this complaint. Please take immediate...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
My myntra account registered on mail id: [protected]@gmail.com having rs. 1000 myntra credits has been hacked by someone and
Rs. 899 was used from my myntra credits for order id 114264822833121984203.
Also my registered mobile number has been changed without my knowledge. When i contacted given customer care number - message received - due to covid crisis we cannot take your call. Email us from app or web page. I have already...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
तिशिर कुमार जायसवाल
Report
Copy

refund not received in my pay later or bank account

I have returned one item from myntra.com which payment was made via flipkart pay later option as on march. Pay later bill has been paid by me in april but due to lockdown my product return request was processed on may and on 15 may my product has been picked up from myntra.com but till today 30.05.2020 i haven't received my amount back neither in my pay later account nor in my bank account
So i have lodge many complaint to myntra.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I received a message at 02:42 am on may 30, 2020 that mobile number linked to my myntra account has been changed! Without taking any verification from me!! The number was changed to "[protected]". This number belongs to the hacker fraudster.

My myntra account had credits of more than rs.17000!!

Now i am unable to log into my account using my phone or email.!

It says the account does not exist!!br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shubhit Maheshwari
Report
Copy

Credits stolen

I had credits of rs. 10000 which were used by hacker to purchase goods. He changed the registered email id and phone number, thus i can't login to my account.
Please help as soon as possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Ahmednagar

I brought one roadster t-shirts and i created return request for that. The parcel is picked up from my side and app is showing me refund is processed but i haven't received it yet... I had a couple of calls to customer care... They were just saying the refund is processed... But now it's been a week while still my refund is not received... I also write this query many times to customer care.. But as usual m getting reply of this will take...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanjana Pardeshi
Report
Copy

Order not delivered till date

On 17th may i have placed an order for 3 h&m shirts on myntra first the delivery was suppose to happen on 25th then it got delayed by 29th may, 2020 still i have not received my order. This is no customer support where we can find about our order.

I want to know when my order will reach it has been more than 10 days!...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Hi
I received sms on 29 may 2020 afternoon - the mobile number on your myntra account has been changed. If it is not you contact customer care.
When i contacted given customer care number - message received - due to covid crisis we cannot take your call. Email us from app or web page.
My account has 3000 worth gift cards and insider points too. Seems like that person has done some shopping too

I have already...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nehamishra21042109
Report
Copy

Their intention is not to return the money

I tried ordering some items in myntra by paying through zest money but it showed process failed in myntra site but in zestmoney my loan of rs. 4792/- got active and when i called zestmoney they said they have disbursed the money to myntra and it’s success from there side and they asked me to call myntra then i called myntra since 15 may they listen to my problem and always they update the problem as complain and give assurance that...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Address:UAE EXCHANGE, OPPOSITE MAHARAJAS COLLEGE GROUND, KOCHI

I have purchased few products on February and some products are return back on march but till the date not received refund.so please refund on urgent basis attached here with return product details...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Wrongly entered in my bank account number...
please change my account number
kindly help me pls...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dasari Pavan
Report
Copy

About clothing

Website:myntra

In tracking status it was showing that pickup rescheduled my tracking no. Is [protected] in myntra site it was showing that shipped to delivery center but in ecom express sire it was showing pickup reschedule is this your fault or myntra site fault.in how many days i get it the ordered pack...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Online

I have a problem regarding the exchange process of myntra. Before lockdown i raised a exchange request and on 19th may one attempt has been made to exchange the product. I was not at my home that day and nobody from myntra even bothered to make a call on the no provided and may be my landlord rejected the parcel and that’s not my problem at the first place it’s courier boy’s fault that he didn’t call and only one attempt for exchange...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Myntra Designs Private Limited AKR Tech Park- B Block, 7th Mile, Off Hosur Road Kudlu Gate, Krishna Reddy Industrial Area Garebhavipalya, Singasandra, Bengaluru, Karnataka 560068 Number: 080 4354 0100

I placed an order on Myntra for "Under Armour Men blue sport style left chest short sleeve training T-shirt" on 15th March. Its price is Rs. 1999. I did not like the product so I returned it. But the pickup wasn't done due to the COVID-19 situation. But now when everything opened, it was picked up on 19th May 2020. According to Myntra will get a refund in my bank account in Max 3-4 working days. But its 28th may today and I still haven't...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Bangalore, India

I am one of a regular shopper with Myntra. We had placed first an order with Myntra with order no[protected]-9176903 for Men Navy AS M NSW Tracksuit (Size-S) on March 11, 2020. This product comes with a Jacket & a lower. The item with aforesaid order no was delivered without jacket. We immediately contacted customer care and requested for an exchange but they initiated for a return and refund was also processed.
We again placed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy