Myntra.com Complaints & Reviews

I m a regular customer of myntra. I m trying to logging in my account from 5 days and unable to log in. Now it's locked and i have called customer care they also don't helped me, i have received low quality product i have to return that product

I ordered 2 shoes from myntra. One size 8 and one size 9. The size 9 didnt fit well, so i placed a return request. The pickup agent said the product is used and denied to take it. Its been since feb 5 that i have been trying on calls, emails and twitter to explain that all the tags are in tact and the product is not used by me at all. Finally the product was picked around feb 20. Now myntra is claiming that i have the product but i dont. They are neither willing to share a quality check report nor process the refund and now they are claiming that i have the product.

Highly annoyed and disappointed. They are stealing and harassing their loyal customers.

I had bought a nike zoom gravity shoes from myntra on 18 march 2020, the left shoe developed cut on inner front side after use of about 2 months. I raised issue with myntra and had sent them all the details including photos on 08 june 2020 as your product comes with warranty of 6 months. They had assured me to resolve this issue by 12 june 2020. Its been more than a week now, they are not giving any update and are not even obeying time lines. This is a pure case of customer harassement.

Today (June 22, 2020) i received 2 of the products from order #[protected]-9252101 from myntra.
1st product, the roadster tshirt has no issue and is good.

This complaint is regarding the
Nike men white solid flight legacy leather mid-top sneakers. I have received a pair of different shoes that too without any tags or any marking. I went on to myntra app to register them for an exchange, it lead me to return...

Return on the product has been put on hold with the reason that belt is not available (Product image do not match).

As per website description, belt is not part of product.. Pick up wrongly submitted the withhold the refund.

I have raised complaint to myntra also few time but response is not positive. Everytime they ask for same details even after sharing all the details along with relevant images.

Kindly help me to resolve the issue as problem is from myntra side (Return withhold due to belt which is not part of product)

Few details are:

Issue no-in[protected] dtd 13.06.2020.

Order id[protected]-1394103
Product detail - here&now
Women white & black printed a-line dress

Hello, i received a parcel today on my mother name by someone which was none of your knows and they’re trying harm my family as they are throwing some other bad things into my house, parcel came today @16:00pm at my house but we refused to take it, kindly call me and provide the details of the sender.
Thank you & regards
Raj verma

I had ordered one saree from myntra which got delivered on 5th june but the product received was not the same that i ordered also there was no pricetag, hence i requested return and it's been more than 2 weeks the product has not been picked up yet. I called the customer service more than 5 times and everytime they ask me to wait for 48 hrs. I am afraid soon the product warranty of 30 days will expire and they won't collect the product afterwards.

I had purchased a shoe worth rs. 1000 due to size issue i had cancelled the product in the month of march 2020. Due to lockdown myntra people unable to pick up their product & my 1000.00rs are still stucked with them. Now they are denying to refund it.

I placed an order on the 20th of june 2020 on myntra. I tried placing it twice and my money got deducted via upi twice but the order did not get placed. What the hell is going on myntra? How am i supposed to give details when the order did not even get placed? I have the upi receipts. I requested a call back but no body contacted me either. I want my money back.

Order no:[protected]-3905301
Placed on: 15 jun 2020
Anouk
Women multicoloured & pink printed kurta with trousers
Size: s | qty: 1
Rs - 1294.00

Received the order on 16th june 2020

The products on myntra site show a different price to what they actually end up charging.
So if a product shows final price as 850 rs all inclusive of taxes. It actually mentions that. And when the product was delivered, i ended up paying 891 rs. And the additional charges were igst for every product. So why aren't these mentioned on the website? In the light of being competitive if you are cheating people is that ok? I want to file a legal complaint under consumer protection act and want a resolution.

I have paid inr1, 590 for an order id 114450901446871905703 on jun 20, 2020 @ 10.54 am using my google pay, it clearly shows that amount has been successful. But after that the order has not placed on my myntra app. The money has not credited back, i have all the proof that money goes to myntra, i need by money back.

Money was deducted from my debit card but the order has not been placed.

Hi,

I am trying to login into myntra.com via my number but it says account is locked.

Earlier i used to login via my fb app but now that option is not coming and it is asking my phone number.

I want to know, being a regular customer of myntra, on what grounds my account is locked and on what basis they are still flooding my inbox if they have blocked me?

Highly unprofessional...

I order a tshirt on 10 june while i recived an update that my order is in dispatch warehouse and its been almost ten days no update is been provided no shipment info.

I never thought of getting such an experience with india's well established business website-“myntra”.
From now on and going forward i boycott any shopping from myntra and would request my friends and family to do so as well. Please read below for the detailed experience.
I ordered a wallet on date 07-june-2020 and the packet was delivered in about 4-5 days. The process was going normal as always until the packet was opened.
The packet was delivered with a sealed plastic bag with the company's logo on it. We all normally open the packet with the excitement of checking the product and feel happy about it. But, in this case the packet was delivered with an empty box with no product inside (I have attached the photo of the empty box). Till this time also i was expecting the company to acknowledge my comments and initiate an exchange or a new delivery on behalf of the payment made to the company in advance (Because of pandemic situation).
First of all, it is very difficult reach the company as the customer care centres are opened with very limited staff. Somehow i managed to have a ticket opened explaining the scenario. The ticket was resolved with the comments “ please note that post thorough investigation and review of your claim, we had found that the product was shipped and delivered from our end”. When asked to share the investigation details, rather than giving a justifiable answer, question was asked if i made a unpacking video of the product or not.
I am sure no one make a unboxing video when you expect the company to deliver the product which customer pays for.
The ticket in[protected] is still open and i am not convinced with the justification given. Can company share the video of the product while packaging??
If not, then i am looking forward to a refund or delivery of the product.
The concern will not be resolved unless the customer gets either of the above.

. I m trying to logging in my account and unable to log in. Now it's locked and i have called customer care they also don't helped me, i have money in my myntra credit, please help me i really want my money. I can't afford this loss.
Myntra is looting there customer like this. Please take some action against this
Hope for quick resolution 🙁
My account email id is : [protected]@icloud.com

I have the worst experience with myntra…
I have the worst experience with myntra
I have ordered luke & lilly boys pack of 4 printed t-shirts & solid shorts
My order no.[protected]-9165401

I received my this order on 2nd june 2020
But as i opened my parcel i shocked to see there were only 2 shorts out of 4 t-shirts and 4 shorts.
I immediately complaint on your customer care and told about everything.
That time they said they will sort it out in 24 hrs but now they are saying they can't do anything
I am deeply hurt and i asked for many times for call back but nobody listened to me
Pls help me i want my money back or my whole product
Shweta singh

Order ID[protected]-0423201
Dear Myntra Team,
It is really shocking that I have placed exchange request for wrong men Black jeans for a different size and I have received a totally different and irrelevant product .

I had raised a complaint in your customer care and I was assured that this issue will be resolved by 17th June 2020.

Instead of that i have received a mail on 15th June 2020 that my claim has been declined(pls refer trailing mail) .
Since I was not able to check my mail immediately I am replying to it now.

Instead of acknowledging the mistake your team has declined it totally saying that a lot of quality checks happen before dispatch.

If this is the case you need to look into your quality dept immediately and make amends to your customer interface.

This is a pathetic customer experience as I have been a regular customer here .

please confirm action at your end to resolve the issue.

I have purchased some of the clothes from myntra order no. Is[protected]-7740403 mabish by sonal jain, order no.[protected]-2010103 vishudh peach coloured kurti, order no.[protected]-5433701 athena purple maxi dress.. I have not received refund of these items from last 20 days and they refused to generate refunds.. I want my money back.. It’s unacceptable and shameful by myntra portal.. The amount is 1549rs, 1747rs and 635rs of these 3 items..