Myntra.com Complaints & Reviews

Sir its sundaram and one day i was ordering a product i filled opt for payment also so its shows error may be because of internet problem i did not even get money deduction message again i placed same order. But today when i see my bank’s statement my money get deducted 2 times. I need my refund sir

This siva kumar. I had made a recent purchase on myntra on 13 june 2020. Payment was done successfully and the amount got deducted from my account. But the order is showing as cancelled. Please help what went wrong. I had contacted support i didnot get proper response.

Pfa order details

Have ordered a product from myntra and have placed the request to return the product as soon as it reached home due to the size issues, soon after the request product was picked by the delivery executive, the status on the application showed product picked up successfully. However after a week again delivery executives calls me and asked that there is a request for the pick up of the product (For same product which was returned week ago) therefore i requested them to check the database since product was already picked up, by then the executive confirmed that there is an error from myntra and product is already shipped to merchant.

Now on the application the status of the product shows return request cancelled by virtue of which refund will be denied.

Please help me in getting the relevant refund for the product that i have purchased and returned within the refund tat/policy.

Do lemme know if any further details required.

My items shows delivered but its not.
We have checked with the delivery person. He says he has delivered but we did not get the item. Raised several complains but no action yet. Complains gets auto resolved and no help from customer care.
Delivery person neither called nor ring the door bell. So he is saying lie that he delivered.

I've been trying to get in touch with the customer care since a month now.

Myntra now doesn't have an email address, or a phone number for customer care.

They have an in-app process where you can "write to them", "chat with them" in real time, and "ask for a callback".

The last two options are always greyed out. Even during normal working hours. So the only option you have is to "write to them"br...

I order the dressberry olive green striped non wired lightly paded bra on may 30 through credit card and canceled the order on may 31 it has been more than 10+ days still the ammout didn't refund... Plz refund my money back
Order number is
[protected]-7252303

Hey, please restock nike air force 1 shadow sneakers in size uk5. Thank you.

I placed an order on 21st may and the expected delivery date was 3rd june, and on 3rd june without realising the actual date, i, by mistake cancelled the order. I tried to contact contact myntra but they have freeze all the ways to contact them. Neither are they providing information nor are they contacting their customer. So i took help of this site to raise a complaint and request to cancel the 'cancellation request' raised. On 7th june i received a text message from myntra saying that the refund amount has been processed. I checked out my account balance, no money has been credited yet. Please do look into the matter.

Two week before I purchased puma shoe but after few 3 days o[censored]se shoes torned. How can I get it exchange. Myntra should help me instead of going to any puma company.. please help

Aseem gupta mobile no [protected]
Address hno 559 peermitha jammu

Here is a list of my queries for the "Hold that has been put on return"

1. Firstly, I have been delivered the wrong item. I purchased a pink kurta, instead I have been delivered some vaguely multicolor printed kurta.

2. Second kurta fabric is of inferior quality and has size issues too.

3. Both the kurtas have not been even opened by me from the transparent packet. They are given to Delivery boy, in the same state as I had received. The delivery boy started opening packets in front of me to transfer to some other packets which he brought along with himself. I insisted of not doing so, and asked him to carry original packets of Myntra along with invoice, which he did.

After all these irregularities of myntra and delivery boy, you are sending a message that return has been put on hold. On what grounds you have done that. Does it gives a clear indication of your arrogance to an old customer who raised the Return request the same day, she received the packets, and in same state, i. E. Unused.

I tried multiple times to contact on the customer care number, but all in vain.

Now, I need an immediate response on the poor service that has been offered and immediate refund of money. If not done, I pledge to uninstall Myntra and cancel all my ongoing orders.

I received a product (Jean kotty brand) from myntra on 10th of march 2020, after trying the product it was not fit for my size, so i was waiting for few days to look for exchange of another size, but the size was not available so i thought of return the product, beacause of lockdown due to corona pandemic the myntra app was not accepting any returns, and when i mailed them about the issue i received a reply saying they will extend the return period of the product and will serve with the return as their services resume but after waiting so long now they are not accepting the return, there is no response for the calls, and for emails everytime they are sending the same reply that the expiry of return is over

My prepaid order number mynp[protected] was placed on 7 may and from 10 may it is in transit and yet on 11 june i have not received it.
Ekart logistics is a worst courier as all their emails and contact information is fake and no response from that.
I messaged at help centre of myntra 5-6 times from 24 may to 6 june to get any information regarding my prepaid order, but every time they gave me same reply that i will get my order in 5-7 day. I want to know how many 5-7 days it will take.
Please refund my money.

Placed bedsheet order via myntra online app but bed sheet delivered. Same day return had been raised. Last one week myntra is nit picking up the return saying you are trying to return blanket where as bef sheet should be returned although they hv delivered blanket only. Compliant has been raised but they hv resolved without taking any action and their customer care no is not working. By this way they are trying to cheat consumer. Please take proper action and make sure they pay penalty on top of the product cost 3249. I want refund if 10k because of this harassment.

Sir/maam,
I ordered two products on 28th May 2020 on myntra.com
My myntra id[protected]-9996203 and[protected]-9996203 from Brand Clovia
It was suppose to arrive at 3rd june 2020 but my product was displayed as lost.
Please resolve my issue at earliest.
Thank you.

Sir/ma'am, i have ordered a t-shirt for myself and paid it through google pay and expected delivery was 8 june 2020. I got a message of otp from myntra that delivery boy has been out for delivery but he didn't delivered it to me and after few hours i got a message that my parcel has been delivered. I have been try to contact to myntra coustomer care since 2 days but they are not responding. I request you to take action on it and please refund my money back.

I have ordered for wings black glide neck bands bluetooth wireless earphones with mic which cost 1199 and the product i got was a cheap bad quality wired headset (robotek)which even not worth for 200 rs
I lost my money fraud mynthra i want my money back

I have received another person's package instead of mine and i have tried to speak to myntra executives a number of times. Even though i constantly tell them that my order id was obviously exchanged with someone else's and i have not received the products i had ordered, they do not seem to understand and simply place a return from their end. When the pick up person arrives, they reject the pick up on the grounds that the products do not match. It has been about 10-12 days and myntra has not resolved a single issue inspite of constant calling. I have spent money and expecting some resolution from their. End, since it is obviously an error from their end.
I would like my products to get delivered or my refund to be initiated as soon as possible.

I ordered some products, out of which i returned two t-shirt
1. Hrx t-shirt Rs.769
It's been more than 10 days since product return
2. Roadster tshirt Rs. 549
Around 8-9 days for this.
Below in the attachment i am adding what i sent in their query section, i have put around 7-8 queries since that day but everytime they just put my query as resolved while it is not solved.
Please make them return my money

I have cancelled my order number[protected]-9645401
But didn't receive the refund.