Myntra.com Complaints & Reviews

Dear sir,

I was purchased (March 1st 2020) clothes in myntra.com that clothes are not fit to me.
So i returned that orders. Then return pickup was done but refund not recieved to my bank account.
They are saying refund is already done on 16th march 2020.
I veryfied my bank statement any amount not reflecting in my account.
Total 3 orders.
1st order rs.584/-
2nd order rs.399/-
3rd order rs.439/-
Total amount 1422/-
My myntra complaint number is in[protected]

They are closing complaint without any phone call and also not sharing their email id!!!

So i'm requesting you please resolve the issue as quickly as possible..

For verification purpose i'm attaching my bank statement and order details photo.

+3 photos

Myntra.com customer support has been notified about the posted complaint.

Jun 17, 2020

Updated by SalluBhai6786 what is the status of this Complaint...???

Jun 17, 2020

Updated by SalluBhai6786 myntra's MailID also not working..!!!

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Hi myntra,

I ordered mast and harbour sneakers shoes order no[protected]-4167103 uk8 but my ut is too loose. So i request to exchange with uk7 at the time of delivery i was not available but i give my product to small boy so he can deliver and take the product back.
But your delivery agent refuse to take exchange and update the comment product damaged/stained.
When i tried to update the situation he cut my call again i initiate exchange but he did not come to my address and again update the same comment.
When i call him he told me that he doesn't have approval and cut my call.

My shoes is very clean, no used, with price tags, original packaging, unwashed.

Why he is not taking it... I am continuously tried to resolve this issue but nothing happened please do anything.

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Order no[protected]-4167103 mast and harbour shoes i ordered from myntra uk8 but this size is not suitable for me so i request to exchange with uk8 to uk7 but delivery boy refuse to accept my product and update the comment product damaged/stained.

I am trying to exchange it but everytime he declined my request and did not come to me for. Quality check now he is asking for approval. Please help me. You are the seller of my product do something so he will accept my shoes becouse this is useless for me without right size.

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My order bearing a tracking number ml[protected] was not delivered to me because of mistake of delivery man and status of my order not being informed customer care is reluctant to answer calls i want a refund to my money

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Address: Banglore, Karnataka

My product was picked up by ecom express courier on 4th june my return product was recieved by myntra on7th june but they put my return request on hold i don't why i have handed over the product to ecom express courier with all the tags and product unused but myntra rejected my return request on 8 th june my return id is [protected]. Pls do the needful and help me for refund. Refund amount rs 1144. I have return slip as a proof also

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Address: Bangalore

It's been 1 month already.. I am not getting any information about my package. And neither could i cancel the order. And the customer care number in the myntra is not available.

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K

Kumari Niharika

from Pune, Maharashtra

Jun 9, 2020

I have same issue and no update neither refund

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I purchased shoes from myntra, but i couldn’t get it till date due to poor service.
My product has been in “shipped” stage since 27th may and highest expected delivery date was 4th june. I enquired about my product so many times but no response has been received. This is totally unethical and mental harassment. Who do i need to escalate now?? I don’t have any option.

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Address: Purushothapatnam,chilakaluripet Mandal,Guntur dist,Andhra Pradesh,pin 522616

Website: Myntra

I received an defective product from myntraso i returned it, after returning the product i got message that product mis matching, so i called to the delivery boy who is my ecart logistics, he said that call to customer care number and talk about the issue, after mis matching the delivery boy did not returned my product
My order tracking number is that is which i got from ecart is mynr[protected]
The delivery boy phone number is [protected]
My sincere request please resolve my problem as soon as possible
Send my product back to my address or refund my amount

+3 photos

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Jun 08, 2020

Updated by giri nadh Nearly I paid 720 rs to the shirt
finally the product was not with me, and I didn't get my refund back, if refund is not possible send back my product which I returned to ecart

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On 3 of june i order a tshirt from myntra but order didnt get placed instead amount was debited from my bank account. Im trying to contact their customer service but they always tell mey money is not with us but my transaction was successfull. They tell me to contact my bank which is not use because my bank already cleared that the money is with myntra. I want a reponse asap

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My myntra account has been locked. When i asked customercare, they said it was locked for unknown reasons and they cannot recover them back. I changed the emailid n tried to create a new account. After creation even the new account says it locked. I tried with other two email id’s. They are getting locked. I thought may be because of my mobile number. So i used my mothers mobile no & tried creating the account. Even that account has got...

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I have made an order before lockdown and my order no :[protected]-4662803 which was placed on 6 march 2020. When i opened the order i received the size medium instead of small and also the quality was not good so i submitted the return request along with the reason. But before the pickup of order myntra declined my return request without giving any reason. Product tag and packaging is still intact which is required for the return.
What is the point of return policy if it cannot solve the genuine problem of costumer. Why should i suffer for no fault of mine?
I want the product to be returned and money refunded.
And please make it soon as possible 🙏

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I order the mask (Picture attached) which was inr149 and the product description very clearly claims it to be a pack of three pieces (Picture attached) but i just got it delivered and it's just one piece the customer care is also not responding neither are they allowing me to apply return/refund. It's a serious offence.
Regards.
G priya
[protected], [protected]

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I had ordered men's watch from emporio armani worth 16000. And i received a different watch which i think is women's. And there is no way to contact the site/ exchange/ return. I feel so helpless

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Address: 8, vitthal vihar appartment, salunkhe colony, satpur, nashik , Maharashtra

I ordered a t-shirt (599 rs).. First i received a message that your order will be delivered by today. Then after some hours i received a message that your delivery failed. I don't even got a call or message from the delivery guy and it got cancelled automatically... So i put complain about this on myntra.. And this happened fir second time.. I request myntra to work on this or they should close there website man..

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I purchase women cream color all about u top from myntra, only after one washing color, top get white patches

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I ordered few products of chumbak from myntra and i have not received yet. When i called myntra customer care, they say from their side they can only apologise. They are not ready to sort out the issue which i raised. And we also checked the courier service e-commerce express directly. They are sure from the myntra they have not received the product which has to be delivered. I feel it’s unfair from the view of customer.

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My return pickup hold, i dont know why... Many time i rqust for call me back but not single revert from myntra side... I have not return tracking num, kindly check my mobil - [protected]

[protected]@gmail.com

Item - dressberry

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I placed an order an order on 21st may and the expected delivery was 3rd of june and without realising the date i raised a request to cancel my order on 3rd of june as the previous orders placed were delivered late to me (13 days after the expected date of delivery). I don't want to cancel this order. I've tried to contact myntra customer care but getting no help. Please look into the matter and deliver the product asap.

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Address: D 168 gail vihar sector 23 noida 201301

I had ordered a jompers kurti from myntra which i got delivered by 3rd june and kept 1 day as it is due to covid19. On 4th june i tried the kurti and it didnt fit me. So i made a return request the guy picked it up in an hour. The guy said it's fine but in evening i got a message saying my request has been put on hold as it didn't paas the quality check.
I have made returns before as well. I am a regular shopper and the customer support are not replying either. I want my refund or else i would stop buying further as i didnt use the product

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A

Ananya chowdhury.

Jun 9, 2020

I had order product on the month of may and again in june ...and after some time i cancelled my order but it till now i did not get my refund back...i am regular customer of myntra this is very much unsatisfactory...i am requesting them to call me and solve my problem even i raised a complain they are sending me message problem has been resolved...but no it has not been resolved please call me and resolve my problem...even i am requesting call but no respond at all plz call me ...i want my money its very important

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I first ordered from myntra.com in march this year. They sent me the defected one piece.in revert after returning the product they sent me the bank reference no. But still i did not credited with the amount. They were asking to contact with my bank. Bank are not taking the responsibility. So no one taking responsibility.
2- one more order for slim fit casual trouser was done in same month for which they charged 149 rs. As shipping.in first shipping and they sent the small size. After exchange they sent me the straight one which was not as per expectation. After that lockdown started and finally they pickup the product but did not refunding the shipping charges. No call option is there. And no one listening to the query.

Myntra.com Complaints & Reviews

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Myntra.com reviews & complaints page 229

return pickup was done but refund not received to my bank account.

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Exchange denied

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product exchange issue

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order not delivered and status not being informed tracking number ml0349259804

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kurta/refund pending they rejected return request after successful pickup

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Not delivering my package

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Product not delivered, need redressal

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Return issue

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payment stuck and order not placed

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Account is locked

Declined return request

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Deceiving product description online

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emporio armani wrong watch delivered

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T-shirts

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All about u brand top discoloration

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i have not received my ordered product from myntra.

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Return/refund issue-

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order no. : 1141922-8474443-7848503

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I got my return request on hold

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For mentally torched service

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