Myntra.com Complaints & Reviews

The puma shoes had been picked upon 21tst march 2020 and still did not get the refund.

Amount rs 2399/-
They claim that they initiated the amount but it is not credited in the account.

Have repeatedly called myntra and they all differ with their answers to the extent that they have no idea when the refund will refunded

The amount has been paid in cash it should have been refunded instantly

But till now have not got it

The h& m shirt had been picked upon 6th march 2020 and still did not get the refund.

They claim that they initiated the amount twice but it is not credited in the account.

Have repeatedly called myntra and they all differ with their answers to the extent that they have no idea when the refund will refunded

Such a bad experience with myntra..

My order id is[protected]-5327303 and i cancelled one of the order of being human belt worth rs. 899 on 14th march, 2020. My mode of payment was phonepe and according to their refund policy, the refund should have been instant. However, it has been 12 days and no refund is processed. I have called as well as mailed myntra customer support but they are reluctant to reply.

On 22 feb under the order id[protected]-0258601 i ordered two products worth rs 1076.I only got a refund of one product worth rs. 499.I did not a get a refund of another product worth rs 577.I have Contacted myntra customer care many times but they are not giving proper response.Its been a more than a 1month but i havenot got a refund of another product worth rs 577.

I have returned my product of vishudh women peach colored and grey printed a-line kurta (Return no: [protected]) on march 16th monday morning but i haven’t got refund yet. I mailed them again and again but no response. I want to know when will they refund and updates regarding the refund process. I am an usual customer on myntra and i have returned the product before also but this is the first time i have this bad experience.

I have returned my product no: [protected] vishudh women peach coloured grey printed a - line kurta on march 16th but haven’t go refund yet. Even after mailing them i haven’t got any response from them. I am supposed to get rs.839 from them... Though refunding is late they should atleast update me the process. I want to know when will i get the money back... They should update me with the process too

Greetings,

We have been requesting for c forms for long time now.

We have received a final assessment to order from commercial taxes dept to either provide the c forms or pay tax @ 14.5%.

We request you to please share the c forms on priority basis.

Sold to:

Jade eservices pvt ltd

41/18 ground floor, serve no. 21/03, yllakunte bommanhalli,

Ward no 05, munireddy layout, mangaman palya

Bangalore - 560068

Karnataka

560068

Tin – [protected]

1. Q[protected]Delhi (Tin-[protected]) till august and bangalore from august to 30 september)

2. Q[protected]

3. Q4-2015-6

4. Q[protected]

5. Q[protected].

Thank you.

Hello, its been 9days since i got an email saying my money would be refund. i bought a ether jeans which was delivered on 14th March 2020 and i had returned it on 15th as it was too big for me and the colour wasnt like the one in the website. i had tried calling the customer care yet it wasnt fruitfull as date. kindly adress my refund at the earliest.My return no. [protected]***.

I ordered a sweatshirt of h&m from myntra of size xs/s and myntra delivered me the wrong size which is xxl/s. And i have told them about the issue but they are just telling me that they will solve this issue by this date and when the date comes they don’t even reply. Even after that i had to make call and ask what happened to the issue which you promised to solve by today then they say give us 24 hours more and i say ok because i dont have any more options. So i wait and call the next day and the same thing happens. They asked me to share the pictures and tags. I sent everything they asked for but they are not doing anything about it. They asked me to for 48 more hours excluding those i mentioned above and now it has been over. So i am here to get help and get my money back from the looters stealers. Please help me get justice. Please punish them. They caused me a lot of trouble and also have my money.

I ordered a diseal shoes worth. Around 5000 and i recieved a fake product. There was no any barcode on the shoes and the box containing the shoes the barcode was also fake on it. The stitching of the shoes were very poor, the sole quality of the shoes was very poor and also the building material was very poor. I talked to the one of the stores in delhi of that company they told me that scan the barcode on the box and if you find the product on internet than the product is original but i didn’t find any product and the barcode was fake. The company that is myntra claims to take returns within 30 days and guarantee the customer to supply the hundred percent genuine products. I returned the product but the delivery boy without informing me lookas snap of that shoes and uploaded and give the reason that the shoe where different and asked me to talk to the customer care. I call the customer care and explain the situation as my return was put on hold. Myntra denied to take returned saying that the product was used as the sole was little bit dusty at one place, it is obvious that if a person buys your shoes will try. And now they are not taking the shoes or even not exchanging the shoes saying that it is against our company policy. I have made the video o[censored]nboxing and showed the details of the issues at the first view and it can be clearly seen that the shoes is fake. I am very disappointed with myntra as they are now giving fake products at the price of original (Rs.1500 shoes at rs.5000) i request for a strict action that should be taken against myntra. I have all the proofs and evidences that proves thatthe issues we are fake and it was the mistake of the delivery boy for giving the wrong reason of not taking the return
It will be very helpful if my problem will be taken seriously as it is increasing day by day. The company is guaranteeing i. E. They are giving hundred percent genuine products but the customers are getting a fully fake product. This situation is against the consumer protection act 1986 and steps should be taken against the company and the seller. 5000 is a very huge amount for the shoes i received and 5000 is a very huge amount for me to let go. I request to take my product return and refund my money or give me an original pair of shoes that i ordered.
Thank you

I have received a defective product from myntra on 20 march 2020. As soon as i received the product, i registered a complain to their customer service and asked for return. But now they are declining the return. There is a cut on the right leg of the chinos pant which i had ordered. The product is unused and with tag. But they are declining return and exchange.
Order no:[protected]-4296003
Registered email - [protected]@gmail.com
Complaint no - in[protected]

I cancelled my order of sherwani worth ₹ 15199: order id[protected]-1783201 on 13 march 2020 authority said that i 'll get refund within a week but till now i did not receive my refund.
I paid amount through payment process method and under this section i select option pay via debit card.
Regarding this i uploaded screen shot of payment method and product

I returned my ether denim flared trouser (Amount-rs714) ordered from myntra due to some fitting issue. Its been 5days bt yet i have not received the refund amount.. Whenever i try to contact them they all have different stories each time and sometimes they say that they have initiated the amount but they have not received any confirmation from the bank.. When i contacted bank they said that there is no such issue..

I had placed order for lino perros brown bag and bblunt creams. I made online payment approx rs. 2500.

On 14th feb o got a call from delivery boy saying “the product is damaged. There is foam coming out from the productdo u still want your product to be delivered”?
Like any normal person i said if the product is damaged please return the product and send me the new products. He said ok and kept the phone.
The same eve the app was updated and it showed my products were delivered to me on 14th but the products were not delivered. I complained more then nine times. Every time the person in the help centre said they would resolve my problem soon but every time after complain they would send a msg with 48hrs saying my problem has been resolved. When ever i called back to say how they have resolved my complain? The only answer was we will updated in the system you need not worry you will get ur products.
On 18th of march i got a call from myntra saying ur product has been delivered yesterday. I told them i have not received the products. The person from the help centre says i will call u back in half an hour. I waited for the call but to no avail.
I again received a msg on 20th march
“hi, we have successfully resolved your complaint in[protected].in case you are still facing the issue, kindly reach out to us here. http://mntr.se/6wnz40518hc”
I called the help centre and told him that my products are not yet delivered. The escalating manager told me that we cannot do anytging as we have already closed ur complain saying the products gas been delivered on 14th of feb.
I have been cheated because there is no match in what the app is saying and what these people from the help centre has been saying.
I want my refund. I have been a frequent buyer from myntra i had never expected that the app would cheat people. I simply wasted more then &hrs while raising a complain coz they put us on long hold.
According to myntra the product was delivered on 14th feb then why did they call on 18th march to say the peoduct was delivered on 17th of march.
Seriously myntra is cheating people. I want my refund back. I would not like to pay for something which i never received.
My order no. 113284815978559729801.

I have return hrx jean on 13rd mar, 20. They picked it up and my return process started on 14th mar. I got an email saying my money will be refund within 1 day. Its been more than 7 days yet i havent got my refund yet. I tried calling the customer care. They said that they couldnot track it due to technical product. I am looking for prompt action from myntra.

I have returned nike joggers bought from myntra on 3rd february 2020. As of now it's more than one month passed but i have not received the refund amount yet. Every time when i contacted myntra they continuously saying that from our end the refund is successfully transferred but i haven't received the amount. They are saying that you should contact the sbi bank since i have made payment through google pay upi (Sbi). I have contacted the bank but they are not replying to my mail and on calling they are saying that myntra is a third party application and we can't help you in this matter. I have tried my best to tell them i have not received the amount. But now i am tired and frustrated calling them because i am not getting any right response from them. So kindly help me out in getting my refund.

I have returned two products. It's been 15days of one product pickup and 25days for another product pickup.. But they didnt provide me refund yet.. They are just telling me to wait.. And dont give me any update even.. Everytime i am calling them and asking them about refund and they are providing me false information.. Return id-[protected] and [protected]

The shopping experience was rubbish. I bought a saree and the quality was bad. After returning the saree in the same condition as it was, after speaking to customer care, they asked to return it. After returning amount was declined stating artical mismatch. Calling customer care again, the customer care executive was rude and used shabby language. He didn't listen to our complaints and kept saying payment is declined. They haven't considered mismatch from delivery partner and straight out blamed the customer. Not even trying to dig deeper and listening to us even after calling multiple times. The whole experience has been harrowing and disturbing. It's been a month and the company has taken no heed into checking the status of the saree and are not initiating the refund.

Ordered allen solly shirts and the products delivered were fake. The description showed 100% cotton and the delivered ones was 100% polyester. And more over the shirt had a name mark of a tailor shop where the shirt might have got stitched. Feeling pity on you myntra. Such a shameful act selling fake products of branded products and getting money. Hereby attaching the photo below for your reference and return cannot be processed as the price tag has been removed. My order id was[protected] 9998603. Please don't spoil brand names for your happiness.

I ordered a dorothy perkins top from myntra and received a roadster tshirt. I raised the complaint and they denied refund. I sent them pictures showing that the tshirt had a roadster logo and a dorothy perkins tag on it which made me question myntra's authenticity but they took no action. Instead of investing their suppliers they denied my request. I would like my refund and strict action taken against myntra.