Myntra.com Complaints & Reviews

I have returned one item from myntra.com which payment was made via flipkart pay later option as on march. Pay later bill has been paid by me in april but due to lockdown my product return request was processed on may and on 15 may my product has been picked up from myntra.com but till today 30.05.2020 i haven't received my amount back neither in my pay later account nor in my bank account
So i have lodge many complaint to myntra.com but they didn't respond properly about where is my money
Kindly provide my refund.

Thank you
Tishir kumar jaiswal

[protected]
Tishir. [protected]@gmail.com

I received a message at 02:42 am on may 30, 2020 that mobile number linked to my myntra account has been changed! Without taking any verification from me!! The number was changed to "[protected]". This number belongs to the hacker fraudster.

My myntra account had credits of more than rs.17000!!

Now i am unable to log into my account using my phone or email.!

It says the account does not exist!!

How can myntra let this kind of a breach happen!!

Please help! Someone just hacked and stole all my money!

I had credits of rs. 10000 which were used by hacker to purchase goods. He changed the registered email id and phone number, thus i can't login to my account.
Please help as soon as possible

I brought one roadster t-shirts and i created return request for that. The parcel is picked up from my side and app is showing me refund is processed but i haven't received it yet... I had a couple of calls to customer care... They were just saying the refund is processed... But now it's been a week while still my refund is not received... I also write this query many times to customer care.. But as usual m getting reply of this will take 3 to 5 days... I need a solution for this.
If you have processed that... Then why it's not reflected yet.

On 17th may i have placed an order for 3 h&m shirts on myntra first the delivery was suppose to happen on 25th then it got delayed by 29th may, 2020 still i have not received my order. This is no customer support where we can find about our order.

I want to know when my order will reach it has been more than 10 days!

Hi
I received sms on 29 may 2020 afternoon - the mobile number on your myntra account has been changed. If it is not you contact customer care.
When i contacted given customer care number - message received - due to covid crisis we cannot take your call. Email us from app or web page.
My account has 3000 worth gift cards and insider points too. Seems like that person has done some shopping too

I have already sent email via contact us field but there was no appropriate section to raise such issues. This is an emergency situation, at least they should keep their customer care working in such situations.

Please help me with this issue
Thanks
Nidhi

I tried ordering some items in myntra by paying through zest money but it showed process failed in myntra site but in zestmoney my loan of rs. 4792/- got active and when i called zestmoney they said they have disbursed the money to myntra and it’s success from there side and they asked me to call myntra then i called myntra since 15 may they listen to my problem and always they update the problem as complain and give assurance that in 48 hours it will be resolved but nobody calls me or email me regarding this and after one day i can see in my helpcenter menu my raised issue shows as “resolved” then since 15 may i contacted them so many timed they always say that ‘mam we didn’t receive the money we have updated and you must have got the email’ and i always tell them that i didn’t receive any email but they just say the same thing, i asked them that i want to talk to senior authority then she said she will arrange a call from supervisor today is 29 may till now i didn’t get any call.in zestmoney my emi will start from 15 june. This is very serious issue and they are not resolving as their intention is not to return the money or what??

I have purchased few products on February and some products are return back on march but till the date not received refund.so please refund on urgent basis attached here with return product details

Wrongly entered in my bank account number...
please change my account number
kindly help me pls

In tracking status it was showing that pickup rescheduled my tracking no. Is [protected] in myntra site it was showing that shipped to delivery center but in ecom express sire it was showing pickup reschedule is this your fault or myntra site fault.in how many days i get it the ordered pack

I have a problem regarding the exchange process of myntra. Before lockdown i raised a exchange request and on 19th may one attempt has been made to exchange the product. I was not at my home that day and nobody from myntra even bothered to make a call on the no provided and may be my landlord rejected the parcel and that’s not my problem at the first place it’s courier boy’s fault that he didn’t call and only one attempt for exchange has been made that too without my knowledge and after few days it’s showing that the order has been sent back. I even raised query on myntra and without resolving it it was shown as issue resolved by just providing me the details that how to create an exchange. I don’t think this is ethical to do so. If they can’t maintain the site during lockdown then for god’s sake they should shut it down. Even call centre are closed and that’s upto myntra if i didn’t get my product back and one more thing if they can’t exchange the product then i am more happy to return it. I contacted myntra within the time frame provided and that’s not my fault that the team doesn’t responded well. I value for my money and that piece is just useless to me.

I placed an order on Myntra for "Under Armour Men blue sport style left chest short sleeve training T-shirt" on 15th March. Its price is Rs. 1999. I did not like the product so I returned it. But the pickup wasn't done due to the COVID-19 situation. But now when everything opened, it was picked up on 19th May 2020. According to Myntra will get a refund in my bank account in Max 3-4 working days. But its 28th may today and I still haven't received my refund yet. I am not able to call them as they have shut their calling service. But I'm able to contact them on the help center by writing messages, but they are completely ignoring the messages and not releasing my money. They keep on delaying the refund again & again. I keep on getting SMS from them that due to some error the refund is getting delayed & wait for the other 7 days. This is unacceptable, I need my money back, its been months now. Please help me get my money back because they are just playing with me and not giving it back. Please prevent this fraud from happening. It's the second time something like this is happening, earlier in 2018 they did this same thing to me (ID: 2391396). Please punish them so that they stop the violation of consumer rights and their own terms & conditions. Please help me, its been 9 days today. Order No:[protected]-7784303. Email address: [protected]@gmail.com

I am one of a regular shopper with Myntra. We had placed first an order with Myntra with order no[protected]-9176903 for Men Navy AS M NSW Tracksuit (Size-S) on March 11, 2020. This product comes with a Jacket & a lower. The item with aforesaid order no was delivered without jacket. We immediately contacted customer care and requested for an exchange but they initiated for a return and refund was also processed.
We again placed the order for the same product with order no[protected]-8192901 on March 24, 2020. this was delivered on May 23, 2020. this time the product was delivered with jacket and without the pant. We immediately wrote a message in the app to customer care but till date there is no response from them yet. Today (27.05.2020)again I initiated an exchange. This is a clear case of CHEATING and we demand immediate action by Myntra.

Sir/madam
I have contacted myntra for exchange of my product but they are doing nothing to resolve my problem.

I have placed order of amount around 5059 rs on 24 may 2020 at 12:08 pm. Amount got deducted from my bank account but after that when i go through and check order status after some time i cant see any order placed in myntra account and there is no person in customer care to whom i can contact.
Myntra is now became a fraud site in which your money got debited, order you placed but how it is possible that i cant see any order and moreover there is no person to contact.
My order id is:[protected]
Very fraud site never trust in this.. They are making fool of people by placing order but not clearing them. And same i am not getting any update from myntra.

I ordered one pant on 17th may 2020 and it was supposed to be delivered on 30th may. It got delivered early on 25th may. Now i want to return the order but i am not able to because myntra has not yet updated the shipping status on its app.

I have purchased a anouk brand kurta while time of placing order it has showed that there is return/exchange available. But i'm not able to create a return request. They are saying that product cannot be returned due to its nature. And still in description there is 30 return available shown.
Order no :[protected]-9568503

Phone number:[protected]
Order number:[protected]-6792701
Date of incident:[protected]
I have ordered with order number 1134133936820426792701, polo t-shirt worth 1429 but i got different one worth 359, while returning they are not allowed to return as said item mismatched, i got receipt inside which mention the address of chennai. Its a blunder mistake which should not be done at this time especially.
I requested to get my refund as soon as possible

I had ordered a men's pant from myntra on 19 feb, 2020 and returned the product on 25th feb, 2020. At first i received a message saying they have received a product and later on i received a mail to which said they are unable to process a refund due to incorrect payment details. After the mail to provide correct details, i shared another bank account information and after that i kept on receiving the same mail saying incorrect bank details. I had contacted them through chat, phone call and every time received a same answer saying we are looking into the issue. Till date i have not received a refund for the returned item.

I had purchased one items from myntra dt 05..5.2020 order no - 114057594386376648201 and the same item returned by me for which i should have receive the return refund of rs 2599 but till date 24.05.2020 myntra has not refunded me the above amount and i have confirmed from my bank that they have also not received any amount on behalf of me. I have contacted myntra for several times through mail and over phone but there is no response from them.
Hence requesting you please look into the matter and help me out.