Myntra.com Complaints & Reviews

I had received laneige sleeping mask in damaged condition. Seal was already broken and their was leakage of the product. Leakage was soo much that even package got wet in it. I requested for return three times but they denied. Whenever I call they raise new return request and got cancelled. Customer service do nothing. Chat service is always busy. Now i am very frustrated i want my refund.
Here I am not able to share pics becoz of large size. It's showing image size more than 32 mb.
Order ID # 1227759 [protected]

I had received laneige sleeping mask in damaged condition. Seal was already broken and their was leakage of the product. Leakage was soo much that even package got wet in it. I requested for return three times but they denied. Whenever I call they raise new return request and got cancelled. Customer service do nothing. Chat service is always busy. Now i am very frustrated i want my refund.
Here I am not able to share pics becoz of large size. It's showing image size more than 30 mb.
Order ID # 1227759 [protected]

Why are you not restocking the out of stock items... Pls work on it ASAP. You are the only one I trust more easily and I'm one of the old customer... but you are disappointing me now. Pls restock the products

I have ordered " DressBerry Women Pack of 2 Solid Super Skinny Fit Ankle-Length Denim Jeggings, size 26 " from Myntra on December 10 th 2022.
827 rupees was for 2 jeggings (offer) but i only got one. I was exchange the order and they rejected because of only one product. So i returned the product one month ago. I haven't received my refund yet. And product pickup date is extended to 20th feb 2023. Please take an action soon.

I have ordered " DressBerry Women Pack of 2 Solid Super Skinny Fit Ankle-Length Denim Jeggings, size 26 " from Myntra on December 10 th 2022.
827 rupees was for 2 jeggings (offer) but i only got one. I was exchange the order and they rejected because of only one product. So i returned the product one month ago. I haven't received my refund yet. Please take an action soon.

Dear Team,

Kindly note when my order attempt failed without any try, then i raised a complaint. Then he refused to deliver the parcel without any reason he was asking to collect it but I told him to deliver it to the mentioned address. When I raised the complaint I got another call from him on 8 feb when he clearly told me to go and complain to Modi Prime minister nobody will do anything. I again called him and informed him he is misbehaving. I will make a complaint. He told me to go and do it. I told him if he is not capable of his job why is he doing this job then you will do nothing in the future. He replied you will do nothing, go and do complaints. I have many call recordings where he was making fun by calling me and saying hello hello. I raised a complaint and I was assured by your team that it will not be repeated again, but when I was supposed to receive one more parcel he again made a failed attempt and further cancelled it also.

Myntra is regularly calling me and saying it will be delivered as we have escalated the issue but after giving assurance another person called me and said sir your order is cancelled and the query is resolved internally. (IS THIS A RESOLUTION TO CANCEL MY ALL ORDERS INSTEAD OF TERMINATING THAT DELIVERY BOY ). I have many call recordings but I managed to send you an important one only where he is clearly saying go and complain to Modi Prime minister nobody will do anything.

Kindly find the attached call recordings and take action accordingly. (KINDLY NOTE HE IS TALKING IN KASHMIRI LANGUAGE KINDLY CHECK WITH ANY COLLEAGUE WHO KNOWS KASHMIRI LANGUAGE)

I need visible action against that boy

Sir!

I am 2012 passed out and applied for my OD on AUG 2016. I haven’t received my od till now. when i have checked in online it has showing that 'Your Original Degree Certificate is already printed on[protected]:58:22.' but i couldnt able to get it till now. IO request you please help me regarding this issue.

Thanks
Naga Ramanjaneyulu
PhNo: [protected]
R.NO: 08A21A1225.

I have ordered some Mcaffeine skin care products from myntra. As per tracking it reached till my nearest delivery centre and now they suddenly cancelled the order and reason they have given is "We had to cancel your order due to unforeseen circumstances." I have wasted my 5 days tracking it and now it will not be delivered, totally unacceptable and unethical behaviour from myntra. Myntra should add a tagline to there app and website "Ruining your occassions with unforeseen circumstances." I want the products to be delivered within given time frame or double the price I have paid.

An extra item was return along with the item to be returned. For which the refund is not received.

I placed an order on jan 31 and paid through google pay but now it is not showing in orders in my profile and it is showing you haven’t placed any orders😡

I have placed return request on myntra and return was picked up by the SHADOWFAX delivery agent on February 7th 2023 but updated status as return pickup failed due to customer not reachable

Hi,
I have bought Fit flops from myntra .., the product which was delivered is colour and model is different and I immediately called myntra for assistance on the order, they took the request and said to wait for 7 business days and I waited and now they are saying sorry we could not help you on the return ..! And there is not even price tag in the box .. this ridiculous ..Kindly please logge a complaint on this myntra not resolving the customers complaint and giving the resolution..order ID[protected]-4342601

Hi Team,

I have bought Fit flops from myntra .., the product which was delivered is colour and model is different and I immediately called myntra for assistance on the order, they took the request and said to wait for 7 business days and I waited and now they are saying sorry we could not help you on the return ..! And there is not even price tag in the box .. this ridiculous ..Kindly please logge a complaint on this myntra not resolving the customers complaint and giving the resolution..order ID[protected]-4342601,

Good morning, I am Mr Suresh Kumar an old and very regular customer with Myntra since last 6-7 years.I am very sorry to inform you that I had recently purchased RAPAWALK shoes on your portal but there was FITTING issues with the shoes, size was okay.I tried to explain the matter to your 6-7 representatives but NO ONE PROVIDED ME WITH THE ASSISTANCE, solution, they had same strep type replies.Now exchange duration is over, but I have not used the shoes at all. I was disheartened to see this kind of behaviour from Myntra help centre staff, they even refused to connect my calls to senior officials .
Myntra staff has not responded to any of the complaints queries posted by me till date.

I have a complaint . A few days ago I bought a product from Myntra and product delivered to me wrong and it is not as per ordered one.so I applied for Return and now the message is that Return Pickup failed. I did several return request to pick up the item. But till date there is no action from myntra side.
Myntra give the same answer to this question every day of the week. I have applied return request regulary since from wrong order delivered to me.There was nothing on your part other than a 24 hour wait message. I have to return your product. For that, give me the return option or arrange a pickup. I request that you return your product and refund my cash, and I assure you that I have not damaged or used your product. Take it back as soon as possible

I have ordered a Marks and spencer 38” jeans but i did not like the fit. So i raised the request of return as 1 size bigger is not available. So when pickup guy came to pickup the jeans he told my parents that it is not matches the barcode no. So my father called as i was in office. I talked to the pickup person and asked him to come tomorrow as i will be at home tomorrow. But when i check the myntra app he had put my return on hold...

Hi, Thanks for contacting us!
I would be like to inform you that please visit our website.
https://alayabystage3.com/I had placed order on myntra.Com on 29/12/2022 for a dressberry tote bag and catwalk sandals. Order no :[Order ID # 1218841 [protected]]. After approximately 8 days i received a parcel which contained two t-shirts. I had initiated returns and provided them with necessary things which was required to channelize return within 3-5 days after i received the product. Return request was approved.In spite of sending images of the wrong products shipped; the person who came to collect the products (For return) refused to collect them as they were not the same as what was mentioned in the order. Further the declined the return request. After repeated calls they initiated the return request again declined. Even they refuge to provide the products which i had ordered. Then i had called customer care and registered a complaint with them on 26/nov/2022 for picking up products for return and initiate return and provide me with the products which i had originally ordered. Customer care executive told me that you cannot get the products but i can put up a request for compensation. Request no for both: [protected] and[protected]. Final status shows return request accepted on 28/07/2016 and should be picked within 4-7 business days. But now it is more than 60 days and it has not yet picked up. I am unsure now will they accept return now as it is past 3 months. I have completely lost my trust with myntra bcz of such a pathetic service. I need to beg them to rectify their mistake. How can be a 5300/ velvet suite be replaced by cheap sari. I want to return the products and in return i expect compensation for my loss.

I am trying to use myntra credit as payment to place an order. But they are sending OTP on myntra registered number for placing order which is not active currently. So i am unable to get OTP and unable to place order.
When I called them, I asked them since I have my email id also registered so if I can get OTP on my registered number, that myntra person started talking very rudely and said there is no option. Then I thought of placing the order as cod, then what I could see they have increased the price of those products since they already knew I will be placing order. Now, my hard earned money struck up in myntra credit only which will expire.
I need my money back in bank account or need them to fix my issue on priority

I'm unable to exchange or return the delivered product and also not able to view the status if other orders made, as its showing no orders made and order section is empty.eju

My wife ordered a tommy hilfiger wallet a few weeks back as a gift. The size of the wallet was hue and it doesnt even fit in my pocket. We placed a return order so as to buy a new one with a smaller size.

The delivery guy came and said that there is some problem with the system and he has to come some other day. I called in cux service and they said that due to some wrong entries there is some issues which they will fix.

3 delivery guys came to my door and they all rejected the pickup. Now when i call cux service they just tell me to rest assured and how sorry they are, just now before writing this i called in and they cut the phone.

I have been a Myntra cux for more than 6 7 years and this is so pathetic, i am stuck with a 2300 rupees wallet which i cant return and cant use, how can this be possible that they are not able to fix a small error and pissing their long time customer.

Myntra.com this is a huge disappointment and such a bad experience. Why do you guys even have a return policy if you dont want it back.

With this experience i am not ever going back