Myntra.com Complaints & Reviews

I have received broken earrings from Myntra and I raised the complaint about receiving the broken product on the spot. Even before receiving the delivery message I called them and informed about on of the broken earring. They are continuously denying my complaint by saying the product was fine when the delivered it and the have details but when I ask them about the details they said we cannot disclose it to customers. You have to continue with this product we cannot do anything. Yeah, after delivering the broken product they said that. If they are doing this fraud with their old and valuable customers god knows what they are doing with the normal one's. They are clear cheaters.

I have purchased slipper in myntra but the product was too small to me size issue so i have raised return and the person picked the product and went and now Myntra status is return rejected now how i will claim the return amount i want refund amount. Pls do the needful

]Complaint ID No. IN[protected]

I have neither received the Order nor the Refund for Rs. 11902.00 towards placement of the Order. dated 01.10.2022

Bank Statement an Amount of Rs. 11902/- has been debited to my account vide Transaction No. UPI-MYNTRA Designs PRIVA-MYNTRA.[protected]@ICICI-ICIC0DC0099-[protected]-UPI TRANSACT, AGAINST THE ORDER PLACED.

The Amount of Rs. 11, 902/- towards this order is yet to be refunded. The matter has been repeatedly raised with customer care executives without any affirmative result.

I can't return a product in myntra . I ordered a pair of hrx shoes from myntra but after receiving the product I was not satisfied with the fitting of the shoe so I returned the product but when delivery boy came he noticed a black mark in the shoe which was came from the black tag of the shoe.so he told me to complain in myntra customer care, I told them the whole situation but they are not helping me to return the product. And the black mark also gone a rubbing it with a cloth. I need refund for my shoes.

I received an coat ordered in a different colour. Myntra has refused my return pick up for the same.
It’s not my fault if I have received my coat in a different color. Kindly have the product picked up and refund my money

Order ID # 1225927 [protected]
I order a kook and keech grey t shirt dress and it didn't fit due to size issues. I returned the same within 1 hour of order the delivery boy refused to take the order back excusing there is an oil mark which even I didnot notice. How is it my fault to get a goddamn damaged product. If this is the case should I recieve the product from today onwards after seen if the things inside are perfectly okay? Why do u think harrasing customers like this is fine? I called the customer services they said that the product was perfectly fine during delivery. How oblivious of them. Neither do they want to take the return nor the refund. Please try to resolve it. I have never faced this kind of issue with any other shopping sites. What's wrong with this myntra and this is only my 2nd order.

I had ordered trousers women blue colourblocked printed trousers from myntra.I tried the trousers out but due to fitting issues i decided to return it.I clearly remember not misplacing any tags or anything that came with the product.After the message was sent on my mobile that the pickup was successfully completed i got another message saying my return request was "put on-hold" as it "failed to pass the quality check". I have returned the product with tags and unused condition and put several mails and tried to contact Myntra but it's still on hold and says that they will return the product to me. Why would I do this and why would I want that product if it doesn't fit me. Please process my refund and accept the return. Order ID # 1223700 [protected]

I ordered - ADIDAS Women Grey Runesy Woven Design Running Shoes, Size: 8 (UK8) from myntra.com on 30th Dec 2022.
They delivered the wrong shoes and on complaining about the wrong product they took 15 days to process my complaint and finally refused to return/refund.
Order number[protected]-0330001
I have attached the photo of the shoes that I received in place of Adidas shows that I ordered.

I ordered 3 MAc products ... 2 were broken n 1 was a diefferent product recieved

I had bought a big carpet from Myntra and since the colour delivered was not as described, I placed the Request for Return the very next day . The return was supposed to be picked by DELHIVERY agents and next day a guy came on a Two wheeler to pick up and was unable to transport it on a two wheeler and informed me that this return needs a four wheeler and he will come next day with a four wheeler and updated as customer not reachable.
Next day again I get the message from myntra about pick up but no one turns up and evening I get an SMS, that customer not reachable and hence pick up failed.
Next day this happened again and maximum attempt to pick up was fine. And no update from myntra since then, everyday they ask Me to wait 34 - 48 hours and no resolution for pick up . My money is blocked with myntra and I'm suffered for their mistake.
Sending me a wrong product and nit ready to accept the return and tefund.

My husband ordered 2 product on myntra and he placed old address by mistake.now in the app it is showing delivered bt even my old address didn't get any parcel.delivery boy went there and old address watchman refused to accept it as told by us...bt in app it is showing delivered.. neither delivery person called me nor got any message..

I called the customer care and they raised a complaint and asked me to wait for 72 hours. It was more than 72 hours and I did not receive any updates. I called them again. They said to wait for 24 hours more.

24 hours over…still no updates. I called again…they said me to wait for another 24 hours. But after talking to senior executive person also they are saying it's not our responsibility and we can not help..
How can they even deliver prepaid order anywhere without my permission.now they are not giving refund nor taking any further inquiry action..im asking to ask delivery boy that where he has delivered the order i wll go tgere to pick up bcoz he has only taken that prepaid order..bt these customer care people not telling any details about delivery boy nor they are enquiring.simply saying prder has delivered.. indirectly saying forget about ur money and parcel too

Pathetic service…any other option vs Myntra…always go for any other service.

Myntra is not at all customer friendly…they keep defending their acts.its a fraud website to grab money with unethical ways..
I need to get my refund back.

I placed first order from myntra order number 122520762909747708701 wrong hoddy purple color cost Rs 1558 I placed pay on delivery order through UPI and it was delivered on 13/01/23 but product not correct Returned on 15/01/2023, whose return id It was [protected], I have been updated in myntra app for refund that my refund has been given, but till now my refund has not come in my account, when I talk to myntra customer, it says wait for 7 to 10 days, what kind of rule is this of myntra, when any payment is done through upi then it is 1 to 2 minut Transfer is done, but there is such a big fraud that it cheats the customer by fooling me, I am asking myntra customer care for RRI number or bank upi's reference number / transaction number, then asked to wait for 10 days Going on, myntra does a lot of fraud with the customer, only the customerIt is troubling, when I first paid the money then took the goods, now it is taking 1 month to give my refund, I will complain in counsumer form within 1 or 2 days, myntra is very big thief, please give my refund, vishwaheet singh,

I have been reaching out to myntra.com as my brother Rushil Kumar is not able to place order on myntra( incident number IN[protected]) He had added a gift card of Rs 3000 and wanted to proceed with shopping using that. He is currently out of india hence his number is not functional so he raised request to add his email.he tried adding his email ( [protected]@gmail.com)himself but becase of 2 factor authentication, otp was sent on his phone number which is currently not functional. He needs to place an order but is unable to do so as otp is sent to his number but myntra customer care has been closing the request without providing any resolution. Please ask myntra to either resolve his request or give back myntra gift card to him.

I am purchasing in Vegas hair dryer in Myntra but it's not working
I approach Myntra customer care executive He said this item is non refundable ite but it's show in Myntra app 15 Day's return available

I ordered a Roadster jacket from myntra. I received the product in one day but with a roadster tag and invoice only, there were no price tag.The size and quality of jacket was not goot fit for me.
I rasied a return request.
Next day delivery boy came to collect the product but he put it on hold saying price tag is missing. I raised an issue on muntra customer support and they gave me the deadline to resolve it within 3 days but after 3 days I got a text message that your return is rejected.
After this incident I call to customer care and told about this. Again they raise a re investigation request and gave me the deadline of 5 days. But again after 3 days I got a message that my return request is again declined.
And after contacting customet support again they are giving excuse that they don’t sell product without price tags.

Who’s fault is this? How can I attach a price tag with this which I didn’t received.

Do myntra scamming customers?
ShameOnMyntraDeliverySystem.

I received the myntra book but inside that the product was missing i registred complaint but the customer support didn"t help me . i opened the box in fornt of delevery boy i told him and he said to register a complaint on their portal. but non of them help me

It shows that pay on Delievery is not available for any of the product that i buy from few weeks for pin code 283203 but i orderd 10-15 prepaid orders also then it shows that the pay on delivery is not available for your pin code please resolve the issue myntra.

I kept the jacket on cart but i don't when it went out of stock I want that

My Myntra credit got expired without prior intimacy to registered mail ID or mobile number

Dear Sir,
Sub: Regarding to Sassafras green & olive green floral cheffon A-line maxi dress (Order No: 122305363951380324601 with Rs. 661.62)
Summary: I had initiated exchange and refund for 2 items on 1st Jan 2023. 1. Sassafras green & olive green floral cheffon A-line maxi dress for return purpose from myntra
2.Kasually mustard yellow high neck peplum top for exchange purpose from myntra
Both items has been scheduled on 2nd Jan 2023 on the same day for exchange and return pickup
Both the products were taken by your executive Mr Santhosh gowda mallana gowda patil (PH: [protected], with PIN 170 on 02/01/2023) and provided replacement for the Kasually mustard yellow high neck peplum top & also picked up the Sassafras green & olive green floral cheffon A-line maxi dress item by the same executive.
I was surprised when i got the SMS in the evening saying that product is mismatch (For Sassafras green & olive green floral cheffon A-line maxi dress), pickup is rejected. While the pick up has been made by ekart logistic executive Mr Santhosh gowda mallana gowda patil.

Please help me in getting refund or my item
Note: I feel there were two different executives one for replacement and another for refund (For return pickup). But both has been done by single executive (Mr. Santhosh gowda mallana gowda patil)
Please investigate & do the needful by resolving the issue at the earliest
Thanks and regards
Clarence Martin Pereira
Contact no [protected]