Myntra.com Complaints & Reviews

I requested to return one order of fort collins jacket which i had got with removed price tag... Thereis no pick up till today... I want my pick up and refund.. I called customer care about 4 times but they only said to wait upto 72 hrs and i didn't get any response amd any solution till now... Myntra is not resolving my problm so i want that i should get my return pick up with refund as soon as possible......

Hi, i bought 2 products from myntra and it is were pathetic experience i never faced with other e-commerce vendors. Order no:[protected]-8878201 - while placing the order it showed by delivery date as 1-jan-2019 but after couple of days it is shown as 6-jan-2019, i reached out the executive but no response, no use of reaching out escalation team...

I ordered 6 sweatshirt, i didn't like the material n some are defected too then i requested exchange but again they delivered defective product then finally i returned those worst product n they initiated my refund process. I got refund of 5 product only n for left one they texted me that refund of zero rupees has been initiated instead of 628 rupees then they mailed me succesful refund of 628 but i didnt recieved 628 rs in my bank account....

I had placed order for 3 pairs of shoes on myntra end of season sale order no:[protected]-4286803 (At 50-60% discount)
On 22 dec 2018

I was following up with the delivery of the shoes on fb and twitter myntra pages through the messenger.

The response i received on fb (At 3:47, on 6 jan 2019)
"hi sahil, due to a huge volume of calls, there might be a slight delay in connecting with our customer...

I ordered a catwalk shoe from myntra with order no:[protected]-2351903 but instead received a jeans which is not of my size and poor quality.
And i contacted before to myntra but they said they will respond in 4 days but now they are not responding. Please pickup the product and refund my fund or else exchange this product and give me my ordered product....

I have purchased shoes in myntra which was delivered on 23rd dec and placed a return request on the same day as the shoes were not fit in size and chose a delivery slot on 26th dec, myntra failed to pickup the product and i wrote a complaint to customer care, they promised a pickup soon and again failed, again i wrote a mail, now they asked me to wait for 72 hours and my problem will be solved, again they failed. Now they removed the mailing...

I have ordered from myntra on 23rd december and for 5 days i got a message like your item will be delivered today and in the evening was getting message like
Hi, sorry. We're currently facing issues at our end in delivering your bag of joy with 1 ether tshirts. We're coming soon!
And after that my order got cancelled without any notice. And one more item ordered on the same day is delayed for one week and it seems same thing...

We purchased a fitness band for my son through myntra. We had to return it as it was not working within warranty period. I am very sorry to note that till date we have not received the refund amount despite following all the procedures. We have been following with their customer service but to no avail. We have only been given reassurances, but nothing has happened....

Order id[protected]-5320501: sherrif shoes was supposed to be delivered on 30th dec and the status stands lost
Sophia correia
We have received an email on 2nd jan that product is lost and the amount is not refunded to us.
Reason for complaint
1) myntra dont have an email address to compalint
2) we called customer service and a guy mis informed us about a coupon code which would not work on the products...

Hello,
I am an active and old member of the online shopping website myntra. I placed two orders on myntra, one on 23 dec, 2018 and another on 25 dec, 2018. Since not all products are delivered on the same day, few products which i received weren't of my size and naturally i placed a return request and canceled many items from both the orders whose products had similar sizes. But if the items are already in shipping mode, one doesn't...

Hello,
I have Complain and awareness about Myntra, headquartered in Bengaluru, Karnataka.
I have placed on Order on 22nd Dec 2018 of 3 Items Total Value was Rs.2749.

Item 1 - United Colors Of Bentoon White Shirt Rs.825.67 (Recevied on 29th Dec 2018 Wrong Product )
Item 2 - Fort Collins Blue Bomber Rs.1407.24 (Recevied on 28th Dec 2018 All perfect No issue)
Item 3 - Ether Maroon & White Striped...

I haven't been complaining about a return process for over three weeks _ with multiple delivery pick ups getting denied because the product serial doesn't match the courier service details.
I have made consecutive calls literally 7 - 10 times and each time i was assured that the product will be picked up as i shared the details with them
You guys have been literally harassing the customer by not assuring the correct process...

Item sassafras women light olive green solid a line kurta9 return no :[protected] is not being picked up by your associate mr arbaz str (Ph no : [protected]) inspite of repeated request for last four days. Request arrange collection fast. The item return was to be picked by your designated representative 3 days before but he is not collecting inspite of requesting him many times during every day.
My address is d 902, eisha bella vista,...

I ordered an anouk navy blue kurta palazzo rs 1233 on 25th december 2018
The product was delivered to me on 1st jan 2019 but the product that i received was completely different i received a mustard yellow top from the brand sassafaras of rs 999 (Product code[protected] ssfsshrt[protected]
At first i requested for an exchange
The guy who came for exchange refused to accept the product stating that it does not match...

My order was supposed to be delivered by 3rd jan, still not received nor did i get any call about the order and now it's sayong that your order has been. Sent back to origin, i mean wtf, send my order back or refund my money! Also there is no service on the app to note this issue, what am j supposed to do when my order has been sent back!?? I want back my order...

Dear myntra,

Myntra has just given me the worst online shopping experience ever. I have been shopping online since sometime but these guys picked up product for return and never acknowledged the pickup nor gave any receipt because that's their company policy (Ecom express) and thus there was refund for another item. Instead what i get for an acknowledgement is that your return was declined. But i have all the evidences with...

I had placed a return (Return no. : [protected]) request for my (Order no.[protected]-3750103) at jan 1st
But still my order is not pick up by any of their agents. Since nobody called me and no one receiving the call then what in the hell that it showing msg like "i requested for a reschedule".
It's really irritating
Worst company to be in a e-cart business..
And this is the no. Of their associate
Sathya...

I placed the order for la firangi, women multicoloured printed a-line kurta
But instead i got kids on board, girls pink printed top for a 6 year-old.
Placed on: 27 dec 2018
Order no:[protected]-6929401

I requested for an exchange for my ordered product.
The pick up man didn't accept the exchange stating we can't return an entirely wrong product. I am not able to reach myntra customer care helpline...

I ordered a blue mango denim jeans from myntra and when i received the courier i got a black denim black mango jeans. After complaining to customer care they arranged a pick up where in the pick up guy asked me for a jabong and myntra return and he exchanged my product by giving the jabong product to myntra. When i called myntra that please send me my jabong product back and take your wrong black mango jeans which is still kept with me. They...

This is the 3rd time i am complaining. Like i said before and now again, no response to call.. Always busy and unavailable. The help centre in myntra is of no use since its not helping us. And my product has been stucked since 26th december and i dont even know its whereabouts because the tracking has freezed since 26th december. I am so disappointed in their service.. They are doing nothing for customer satisfaction cos here i am disappointed....