Myntra.com Complaints & Reviews

My account was hacked last night and when i woke up i saw someone (I have the details of them as i received an order confirmation email) had ordered from my account using all the credit i had. One item in the order already had got shipped. Called up myntra and cc rep was not able to sense the urgency and said superior will call in 24 hours. This is not acceptable. Also the hacker had changed my mobile number on the account without otp (Hopeless myntra security) and also i was not able to reset my password using email. Finally due to another security flaw from myntra, i had a session from yesterdays login on my hibernated pc and i was able to use that very very surprisingly to change back my mobile and somehow got to reset password as well. However this same can be valid for the hacker if he has his session open, he can change things back again, but myntra does not sense the urgency. Therefore this complaint. Please take immediate action.

I have ordered magzayara women black checked shirt style top order no.[protected]-5817401 which was placed on 27dec 2018. Its shows refund processed but haven't got till date.
I have ordered another top faballey women black solid shirt style longline top order no.[protected]-8939503 which was placed on 22dec 2018. It's shows return refund processed bt still haven't shown any progress it has been more than one month of my complain kindly consider it...
Kindly help so become it's the matter of money and it's not an small amount

I had initiated refund request for an item purchased from myntra.
The item was also picked up by yhe delivery guy but still have not received the refund amount
Refund no.[protected]
Refund amount: ₹1511
The expected refund duration has also crossed. Infact its going to be a month now!!
Utterly disappointed with the service.
Attaching the screenshot of the mail i had received.

I am from delhi. Someone has logged in my myntra account and after changing changing most of the credential, had placed an order of rs. 2279 out of which which rs. 1613 has been used from my myntra credit. As number has changed i not received any notification of the order which was deleivered to pune on 7 feb 2019. Till then i was struggling to login in my own account...

These type of myntra cases belong to those who are having myntra credit in account. These data are highly sensitive and have very limited access. It seems to be clear cut data leak theft case by myntra team.

Please do the needfull and diggout the main culprit and process the refund of the same.

Thanks.

Shalini,
[protected]
[protected]@rediffmail.com

Purchased branded products but they sent first copies. Total wastage of time. Filled a return request and it’s been almost two weeks that they sending me texts like it will be collected tomm. I used to wait. No one used to come. Then again same msg. Again waited. No one came. Then came a msg that i was not at home when a person came to collect the product which was a lie. Then i called them, they said tomm someone will definitely come. I waited no one came. I called again. Again was told that someone will come. No one came. Then today i received a msg that my return request has been cancelled. I called them. The person was rude and unprofessional. Again he said wait till tomm.
Firstly, myntra is fooling ppl by sending them first copies of big brands. And then such delays!! They have wasted so much of my time. Never going to order again from myntra

I ordered a kurtha in myntra and its arrived, and its an disgusting product design. So i dont want that product and i want to return that product and i want to buy another product with same value, but myntra people tolding like no return and only exchange..!! Its an 2500rs product and i don't want waste my 2500rs, if its an any other inner wear product then no return policy ok. But this is ridicules, no return means if customer buy a product and its pathetic and that customer dont want that product means customer should keep that product..?? This is myntra policy..!, all clothing product should have return policy its our wright..! I don't want that product and i want another product with same price that's all, otherwise #baycotmyntra

Hi,
My order no:[protected]-7267901, as i need the cloths on 12th feb morning, kindly delivery it on 11th feb eod. It will be very helpful.

Thanks in advance.   replace all

I had place an order on myntra, myntra send me damage product and the product was different from the product which i ordered. So i place a return request after placing the request myntra boy come and check the products and submit his report to myntra and told me that in two days product will pick up by myntra. After that myntra send me an message that you're return request put on hold due to quality check failed, this is my first purchase from myntra and i have very bad experience with myntra. And i m still waiting for any reply this all process take more than 1 week.

I have recieved an torn lower and i have request to return it but delivery guy doesn't handover the new one as i don't have tags and he said for exchange this item you need to get approval from myntra. The lower which i recieved is torn and i just think that i have wasted my money over the product.*product detail : hbhmtrsr00000584 hubberholme navy track pants size * (L)

I have placed my order on 1 feb and there is no update regarding that product till now. And it is mentioned there that they will deliver that to me by 9 feb and its very urgent for me. The product is nit even packed and i want that before 8. It's really urgent for me. Kindly look into the matter and solve it as soon as possible. I will be highly obliged to you. If needed i will give you further the details of my order.

Sir, my name is paramjeet. I have purchased boult audio muse wireless water proof earphones with mic - black from myntra.com eight months ago but from last 5-6 days its just stop working. As if it is dead it is not connecting with any device. Sir my product is under warranty period. Please be kind and exchange it to working one. I will be very thankful. Waiting for your response. Thanks.

I had myntra credit worth Rs 10, 229 in with them due to some returns. I use Google authentication to log into their system. I logged in today and was trying to order and the found that my credit has disappeared. Looking deeper I saw that someone has places an order of 10, 213.65 with them at the following address and number.

Ph No: [protected]
fci, Jyoti Nagar, Noonmati.
Noonmati, Kamrup - 781020

I did not even recognise the address and was told that given this had not reached the delivery station they wont deliver and then my refund it processed. And when i check back in my account in the evening i find that this is already delivered. Now all the customer care executives are saying is they can't commit on refund. They build a crappy non-secure system and they take away my hard earned money. They asked me to fine a cyber crime FIR and even then they wont commit on my refund.

Please I need the help
And u people take strict actions on this
Many times actually plenty of time I told about the details about my orders
From myntra but I didn’t get my orders
And they even took my money through online transactions
And they didn’t even give my orders
And the order which they give two of the t shirts were same which is of no use.
I want u people to take a very strict action
Either I need my navy top and sliver solid tops
As per the order
Or I need my money I need a refund of money
That’s all I want. As per photo u can see that I got two Marron top and didn’t get my navy blue top

I have not received the product for which i have paid online but myntra showed it as delivered. They gave mail saying sorry for product undelivered. I have called them several times and gave complain about this. Every time they use to ask me to wait for 48 hrs, sometimes for 24 hrs. More then 5 times i gave complain. From 14.01.19 til date. But no msg or mail i have received from their end. I wan my money back.

I ve ordered a levis jeans since the size was big on delivery i wanted to exchange for a smaller size but cannot do so, as the bar code cannot be scan and on manual entering of bar code it said incorrect bar code even when we enter the correct bar code.. I hope u can fix this and take necessary actions.
I dont know what to do anymore so i hope you can fix this as soon as possible and take necessary measures.

Order no:[protected]-1716203
I had ordered a bluetooth earphones & only received the outer box with no products inside. After repeated complaints, the myntra customer service is absolute unprofessional & clueless about what they are supposed to do. They have declined my case and cheated me by taking my money & not giving the product. It seems they are following the same way of cheating people by giving one line repeated answer.
Absolute fraudulent activity conducted by myntra as they have a bad customer service to follow with.

Dear sir,

This is to lodge a formal complain against the quality of belown purchased reebok men black cruise ride lp leather running shoes. The product started to get torn within the two months of normal usage. Now within 11 months of purchase it totally has lost its original looks as the portion made of cloth started getting torn and shrinking curves appeared on the upper surface if both the shoe.
Please check the picture attached for your reference and do take necessary action required.

Regards,
Mukti pada sadhu
General customer

Name: m vasanth kumar
Account number: [protected]
Mobile: [protected]
Refund reference number: 30001090128362209860137
Bank - indian bank

I have purchased a dress from myntra.com on 28/12/2018 by making payment of rupees 462.11/- through indian bank debit card. I have returned the item and myntra initiated refund on 11/01/2019 with refund reference number of 30001090128362209860137. I visited bank and even contacted customer care support team, they are not able to help me out with the refund reference number. When i contacted myntra, they requested to file charge dispute with indian bank customer care. Its been 25 business days still my money was not reflected in to account. It is the practical issue and may happen again in future for which bank should be ready with solution.

Kindly resolve the issue

Sir/mam
I ordered a product on 26 january 2019 on myntra.com
My order no is[protected]-1206801 it was suppose to arrive at 29 jan 2019 but my product was displayed as lost.
I mean how can any product get lost on the way. Plz resolve my issue at earliest.
I know my issue is not bigger but i ordered then ur responsibility is product get delivered on proper date nd time. I contct us to ur executive they said sir in any situation we are delivered ur product on before 5 feb 2019. Nd suddenly they said ur product was lost. I want my product at 658 rs in any situation.

My account was accessed by unknown person and order was placed using my myntra credit.

Unfortunately, i noticed after that product was delivered, now the myntra guys are saying we can't help u need to register cybercrime complain and cybercrime team will work with myntra team on this directly??
Seriously, they are so cooly getting off this incident. Shouldn't they be taking charge of this as their app has bug and error, no security?