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Myntra.com Complaints & Reviews

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Updated: Sep 29, 2026
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Myntra.com reviews & complaints page 341

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S
Shaily Shah
from Mumbai, Maharashtra
Feb 5, 2019
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Address: Mumbai City, Maharashtra, 400069

I asked for a mast and harbour solid pink shirt and they sent a lined pink shirt. Since it was defective, i called and asked for an exchange with the original shirt and placed a return for this one but they credited money back into my account. Now the price of the product is doubled and they are asking me to place the order again. Cheating to another level!
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    Siva Narayana
    from Visakhapatnam, Andhra Pradesh
    Feb 4, 2019
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    Sir,
    I, had ordered placed on 25 Jan 2019 order no:[protected]-0034701 product name is Wrangler Men Blue Skinny Vegas Fit Low-Rise clean Look Stretchable Jeans Product Code is 7725623.Size in 38.Where We have to see myntra app there is a option to select the size 38 when we go to the size chart, size is '38', brand size '34' to fit waist size in '38' inseam length is '33'.but the problem is there was a size selection option i selected as size 38 but i am getting size 34 repeatedly and the same as to report one of your executive and i spoke personally one of your supervisor and manager they told me cancel the item and put fresh ordered they assured me that matter escalation to the concern team this time mistake was not happened we will make sure this assurance has given me your team. After that i follow the same now i got the same problem with same product this time i had placed order other mobile number ie [protected] order id was.all the conversation informed to one of your executive and supervisor and same as to complaint through my myntra app also after that also again mistake was happened.
    On 16 Jan 2019 i had placed Wrangler Men Blue Skander slimfit Low-Rise clean Look Stretchable Jean Ordered id was :[protected]-9828603 Dated 16 Jan 2019. with the same Register mobile number: [protected] and same was returned due to the same problem. All the issue’s was happened with me within this 20 days period.

    Kindly do the needful sir
    Myntra.com customer support has been notified about the posted complaint.
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      S
      Sirisha Chowdari
      from Hyderabad, Telangana
      Feb 4, 2019
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      I ve ordered a kurta. i ve already paid. they have not delivered and no details also and they are not cancelling the order and refunding it. it is 10 days past delivery date and no proper response
      my order id is[protected] 7323103
      it has to delivered on 30jan and it 4feb and no details given inspite of complaining with customer care
      pls resolve
      Myntra.com customer support has been notified about the posted complaint.
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        Raj Bhanushali
        Feb 4, 2019
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        My myntra.com account was access by unknow person and order was placed using my myntra credit and phonepe balance

        I had given complain on same day before the order was dispatched no action was taken

        Then 2nd and 3rd complain was again given by me after order got dispatched but again no action

        And now this # are saying we cant help u need to register cybercrime complain for this

        I need my money back u cheaters
        Myntra.com customer support has been notified about the posted complaint.
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          M
          manishmt
          from Pune, Maharashtra
          Feb 4, 2019
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          Address: Pune, Maharashtra, 411045

          Deliver on 1 feb 2018, number [protected]

          1) stalkbuylove
          Women maroon solid cold shoulder maxi dress

          2) pluss
          Women mustard yellow & red printed cold-shoulder maxi dress

          Both the dress comes in single packet and when i opened infront of courier boy its deliver a shirt its wrong product.

          Myntra using my money from last 20+ days. No any proper system its fake and fraud company
          Myntra.com customer support has been notified about the posted complaint.
          The price of the product on my app is 440 with delivery and taxes included and the package which I received shows 589.
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            J
            Jyotika Kashyap
            from Delhi, Delhi
            Feb 4, 2019
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            Address: New Delhi, Delhi, 110017

            I want to return product order no[protected]-4405701 for medium size. But there are only option for exchange. I have a great experience with myntra but at this time myntra refuse to return this product. It’s my humble request to return this product. Please solve my problem and give me solution of my query. I called in cc my they did not give solution
            Myntra.com customer support has been notified about the posted complaint.
            I places my order on 21st January and it given on 29 January they delivery it. but today is 28 January and after order placed i didnt get any notification or message related to this. please update me about my package delivery details. i did'nt get my details. i'm totally helpless
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              G
              Grocks99
              from Delhi, Delhi
              Feb 4, 2019
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              Address: New Delhi, Delhi, 110017

              I bought a michael kors watch.. The watch was not working so i placed a return request. Now the person who came to collect it said it's not working and didn't take the return. This is how myntra deals with the customers by mentally torturing them. How would i return it please somebody tell me. My order no. Is[protected]-3680601. It's an expensive watch and they don't even check before dispatching
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                Prasanth Thekkedathu
                from Kollam, Kerala
                Feb 4, 2019
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                Address: 691013

                I had placed order on myntra.com on 29/01/2019 for a red cheif brown shoes[protected] order no :[[protected]-0762901]. After approximately 3 days i received a parcel which contained an invictus brand shoes model no: 2612743). I had initiated returns and provided them with necessary things which was required to channelize return within 1 days after i received the product. Return request was approved.in spite of sending images of the wrong products shipped; the person who came to collect the products (For return) refused to collect them as they were not the same as what was mentioned in the order. Further the declined the return request. I again placed a return request on 4/ jan /2019, the same happened again. As the collection agency refused to pick up the product as they got the image of red chief shoes, which i actually ordered.
                Myntra.com customer support has been notified about the posted complaint.
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                  ashu13M19
                  Feb 4, 2019
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                  This is regarding puma men black solid slim fit ess padded jacket (Order#[protected]-7192803). This item was picked up on 24th dec, 2018 by myntra agent (Phone#[protected]) and he confirmed after 2 days that refund will be initiated soon and the details couldn't be updated on website due to the busy schedule during christmas sale. After that the agents no was switched off. Then i raised complaint with myntra customer care twice - complaint nos: in[protected] (Raised on 4th jan, 19) and in[protected] (Raised on 28th jan, 19). Each time i was promised resolution within 4 days, however i am still struggling with refund and any update from myntra.

                  I have called them multiple times and they simply put my call on hold or never give any reply. I am fed up of this ongoing issue. It's consuming a lot of my time and efforts. I am expecting an urgent resolution as this has been negligence and irresponsible behavior by team myntra and i am facing the brunt of it. Hugely dissapointed.
                  Myntra.com customer support has been notified about the posted complaint.
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                    Misbah kapadia
                    from Visnagar, Gujarat
                    Feb 4, 2019
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                    Address: Bharuch, Gujarat, 392001

                    I have not received my refund yet, the time limit has already been exceeded this was the last msg.. Hi, the refund against the return request for "marie claire women black solid sweatshirt" (Return no: [protected]) has been successful and it will reflect in your bank account in the next 3 days. Refund reference # : [protected] refund amount: rs.964.95/-. You may contact your debit/credit card support team by quoting refund reference number for any further queries. 3 days are already gone
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                      Ayush Sharan Gaur
                      from Ambala, Haryana
                      Feb 3, 2019
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                      Address: New Delhi, Delhi, 110024

                      Mujhe product deliver nahi hua aur deliver show ker raha. Jabki mujhe iska koi out for delivery ka message aur nahi email nahi receive hua. Maine online payment bhi ki hui hai rs 1249.78. Myntra fraud hain. Logon ke paise lootte hain dhokha dete hain. Koi bhi satisfied nahi inke performence se. Myntra wale bahot hi galat mail bhej ke public ko bevkoof bunate. Kae product ke sath in logon duplicate bhi bheja. Kae product to packet ke ander missing bhi rahe
                      Myntra.com customer support has been notified about the posted complaint.
                      Feb 03, 2019
                      Updated by Ayush Sharan Gaur
                      Order id[protected]-3025601corellel bowl set of 3
                      I return my hrx jacket of blue colour order but I have not received my refund from 24 January 2019
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                        M
                        Monal41
                        from Kolkata, West Bengal
                        Feb 3, 2019
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                        My Myntra order containing product(s) "Chemistry Women Navy Solid Cinched Waist A-Line Dress" has been delayed.oreder no.[protected]-5712903...Ordered on 20th January..Please kindly take a step and cancel my order and prepare my refund ASAP. I've already placed complaints on myntra customer care number twice but they are not helping me in this matter what kind of service they are providing you must check it also.
                        Myntra.com customer support has been notified about the posted complaint.
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                          Sanaya khanam
                          from Muzaffarnagar, Uttar Pradesh
                          Feb 3, 2019
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                          Address: Moradabad, Uttar Pradesh

                          I ordered hrx by hrithik roshan blue colour jacket on 20 jan but the colour of jacket was so dull so i created return request and they pick up the jacket on 24 january 2019 return number is [protected] but still i have not received my refund many time i try to resolve my problem with customers service but they did not provide any relevant information
                          Myntra.com customer support has been notified about the posted complaint.
                          I bought a pair of nike shoes a month ago..but have used just two or three times but some cuts marks have been emerged on on top front part of the shoes on each pair. I have been a regular customer of the site but this has happened for the first time to me. I kindly request you to resgister my complaint and replace the same product in short period
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                            Shikha Jha Mallik
                            from Noida, Uttar Pradesh
                            Feb 2, 2019
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                            Address: Ghaziabad, Uttar Pradesh, 201014

                            I ordered crockery set of varesha brand which is attached in the image, the order was delivered very late that expected before the delivery i called myntra customer care and spoke to the agent zeenat parveen whom i yol to cancel the order as the option was not reflecting in the website she upfrontly denied and said we cannot do anything you can receive the order and do the normal return procedure within 30 days, later when i tried returning the product it showed that i will have to self ship the product which was jot informed from their end, zeenat parveen gave a misleading information on the same its been more than a week for the escalations but they haven't done anything their case manager garima also called me just to inform that they cannot do anything. It is not my fault it is a fault from their end still they are not taking the responsibility of it not only that when i called and wanted to speak to the floor manager they kept my call on hold for about 57 mins stating floor manager are busy. I have all the complain details and screen shots from twitter
                            Myntra.com customer support has been notified about the posted complaint.
                            I'm looking for this square shaped watch from two months continuously.
                            But it's always showing out of stock.
                            At first I thought it will be back in stock soon. But It seems like myntra isn't showing interest in its costumers' wishlist.

                            I want to buy this watch. Please bring it back in stock. And please inform me.
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                              S
                              Susant Dey
                              from Kolkata, West Bengal
                              Feb 2, 2019
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                              I ordered roadster
                              Men blue skinny fit mid-rise mildly distressed stretchable jeans from myntra on 31st jan 2019. My order number is[protected]-7549801. I received my order but it didn't fit to me so i want to return this and refund my money back. But they are saying that they refund my money excluding delivery charge which i paid. I don't know whether my money will be returned or not. Please help me.
                              Myntra.com customer support has been notified about the posted complaint.
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                                subhro saha
                                from Kolkata, West Bengal
                                Feb 2, 2019
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                                Address: Kolkata, West Bengal, 7000091

                                I have received credit money of myntra and now am not interested to buy products from myntra for many reasons. So i want my money to be transferred in my bank account. Myntra customer care is denying to transfer the money to my bank account. What should i do?? Shall i take a legal step for this??

                                Really big mistake that i have chosen myntra for shopping.
                                Myntra.com customer support has been notified about the posted complaint.
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                                  jitendra_joshi
                                  from Hyderabad, Telangana
                                  Feb 2, 2019
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                                  Address: 560075

                                  I had placed order for twills trouser and paid the amount online. I received trouser but the trouser is too fit it. I called and requested for replacement or refund.
                                  I requested to return pickup. There was no tag attached when i received it. The person who came to collect denied pickup saying there is no tag. I have been calling myntra customer care but no luck. Today when i called, she cut the line saying she is not able to hear and that too after talking with me on this issue for two minutes. Worst customer service. Please arrange pickup and return my refund.

                                  Jitendra joshi
                                  Myntra.com customer support has been notified about the posted complaint.
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                                    Namz711
                                    from Mumbai, Maharashtra
                                    Feb 2, 2019
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                                    Address: Thane, Maharashtra, 401107

                                    I had ordered for 2 tops from myntra. The order which i had received had 2 dupattas instead of tops. I had raised a return request mentioning the issue of wrong product, the return collector associate declined since the product doesnt match. I had called customer care notifying them about the missing transparent plastic on which the barcode of the product is pasted. Even after calling several times to the customer care, they have standard answer to share the barcode and wait 24 hours for resolution. I am frustrated with these answers and the product has not been picked up yet. I don't even see whether they would even do so.
                                    Myntra.com customer support has been notified about the posted complaint.
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                                      Shabanashaikh
                                      from Mumbai, Maharashtra
                                      Feb 1, 2019
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                                      I had an account with myntra since years and my account was suddenly suspended. I realised this probably after a month. I called customer service, was told two times that i will get a call back from a supervisor as the rep couldn’t disclose the reason. Did not receive call back but got two mails stating i have breached clause 4 and 13 due to which my ac is suspended. I checked online and the clause has in numerous reasons. I tried facebook messenger and twitter too. No live agent. No chat support. Finally today i got a call back from an absolutely rude and unprofessional case manger named nabiya, she started to scream and said we have sent you two mails and literally read the content to me. I asked her for a specific reason, like what did i do she said she does not know but the account is suspended. I asked for a supervisor and she said she can’t trabsfer. She said i absolutely can’t do anything and hung up the call.

                                      It just fair to know why ac is suspended. I am not a seller and i have always had genuine transaction with myntra.

                                      Need help!
                                      Myntra.com customer support has been notified about the posted complaint.
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                                        Grandhi Manikanta Gmk
                                        from Durg, Chhattisgarh
                                        Feb 1, 2019
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                                        Was trying to place an order with myntra.com through their app on 1st feb 2019 and i made a payment of 1539 through airtel money wallet ([protected]). Due to some problem i dont know why but money got debited from my account but no order was placed with myntra. Myntra denies having received the money but my payment has been made. Haven't received any confirmation of refund from myntra side even though i keep calling their customer care. This is totally disgusting... I called them. When i placed order there was an offer of some cashback from myntra if i make payment through airtel app.. I have attached screenshot of payment. But money is yet to be refunded.
                                        Myntra.com customer support has been notified about the posted complaint.
                                        Same happened with me today
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