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Myntra.com Complaints & Reviews

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Last updated Apr 30, 2024
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+91 80 4354 1999
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Myntra.com Head Office Address

Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli
Bommanahalli
Bangalore Urban District
Karnataka
India
560068

Myntra.com reviews & complaints page 341

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A
Alki Gupta
from Bengaluru, Karnataka
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automatic cancellation of order

Website:Myntra

[protected]-1296801 is my order I'd. I have placed my order on 29/12/18 and delivery date was 8th Jan but today(4th Jan) it automatically got cancelled, if Myntra does want me purchase that dress then why so much of time and my money has taken. I want that dress on 8th January anyhow. This is really bad. First time I have ordered something and such a bad experience, never purchase if this doesn't solve....
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B
bvsantosh2410
from Hyderabad, Telangana
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delay in order delivery

Address:Ranga Reddy, Andhra Pradesh, 500019
Website:Myntra.com

Hi, i have placed ordered on 22nd december and promised to get delivery by 28th. It is keep on postponing to 31st and then later 2, 3 and 4 of jan. My order is pre paid order, means i have already paid to the website.
I have contacted customer service support team, i am able to connect to them only after dialing 20-30 times continously. They keep on promising will update soon and also they started blaming me saying i am rescheduling...
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C
Chitra Selvaraj
from Chennai, Tamil Nadu
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delivery boy issue

Hi,
I got a message tat my order is out for delivery in the morning (4.1.19) itself.. But i didn't receive till eve 7.30.. So i called the delivery boy as i got the num from the message... He talked somewat rudely and said ll deliver ur product within a hour.. But i didnt receive the order on this day even after getting the message tat my order is out for delivery.. Kindly check and revert me soon... I already paid for my order too...
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S
Sruthijha
from Hyderabad, Telangana
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order not placed

Address:Hyderabad, Andhra Pradesh, 500036
Website:www.myntra.com

I've ordered a dress from Myntra on 20 December 2018.
It is women Navy Blue self design maxi dress from Zinc london.
It orginally costs Rs.3, 299 but in a sale, i got it for Rs.1, 622.
It was expected to get delieverd on Jan 1 2019.
I have already paid the money through net banking.
Up till today i.e, 4 Jan 2019, my order has'nt been placed.
I tried to call the customer care service of Myntra, but...
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S
Shikha.verma
from Patiala, Punjab
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regarding a defective product

Address:Fatehgarh Sahib, Punjab

I have received a defected product I have registered a complaint so many times and also placed return request 3 to 4 times it always get rejected by pickup person due to unapproval of complaint but whenever I call customer care they told me that it has been approved at their end my order I'd is [protected]@ibibo.com order no. is 109636727744856790103 mail id is [protected]@gmail.com pH no. Is [protected]
I am regular customer of Myntra...
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N
Nokrakki J. Sangma
from Tura, Meghalaya
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delivery problem

Address:West Garo Hills, Meghalaya

I have ordered one chemistry jeans and carlton london sling bag on the 19th of december, 2018 and it was supposed to be delivered by 30th december 2018. Till date till 4thjanuary 2019 i haven't received it yet and i am not getting any updates regarding the delay of item. Whenever i try to contact the phone no. Given it says not reachable so i did not get chance to inquire. They should atleast update the tracking status so that i will also...
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R
Reena Parmar
from Ahmedabad, Gujarat
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return request placed but no one coming to pick product

Address:Ahmedabad, Gujarat, 380015

I have placed my return request on 26/12/18, still my product is not picked up.. courier boy is not coming to pick my order...and at end of the day I'm getting mail from Myntra that your pickup failed. Other people parcel from Myntra are picked up from same address. There is no response from customer care. They do have any mail to register our complaints!!...
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Priyanshu Naudiyal
from Delhi, Delhi
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product delivery incomplete

Address:Ghaziabad, Uttar Pradesh, 201012
Website:Myntra

I odered two shoes from myntra on 24th of december one of nike and other or crew street. After waiting for 5-6 days i didn't receive the order and it was cancelled without any good reason. Again i odered the same order on 31st december and now again it was cancelled. And also when i tried to contact the person delivering they didn't answer
My order no. :[protected]-2758501 (For nike zoom speed)
[protected]-6872103...
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S
Shikha.verma
from Patiala, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding defective product

I have received a defected product I have registered a complaint at customer care so many times and also placed a return request 3 to 4 times but it get rejected by pickup person due to unapproval of complaint whenever I call customer care they told me that it has been approved at their end my order no is 109636727744856790103 my order I'd is [protected]@ibibo.com mail id is [protected]@gmail.com pH no [protected] please resolve my matter as...
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T
Tanzeem123
from Noida, Uttar Pradesh
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used and dirty product

Address:Ghaziabad, Uttar Pradesh, 201013

Hello i'm regular customer of myntra. Last 2 years has been passed using your app. But from the last 3-4 times i'm not satisfied with your service sometimes it the quality of item sometimes it about your delivery agent. Today (Ie 4thjan2019) i received my item (Fort collins men jacket). It's already 2 days late and received product is seems to be used and dirty. When i unpacked or opened it instantly i requested to return it. I'm frustrated...
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S
Sanju0522
from Ankleshwar, Gujarat
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refund not initiate

Address:Satara, Maharashtra, 415002

My name is sanjukta, i had bought bra from myntra on 27th december 2018. Amount:502.95, register mob:[protected]. Order no:[protected]-8625903. I had puchased pretty cat black lace non - wire non padded bralette bra. But i had receive wrong product. I got a use spagetty. So i put a return request to product and returned it. When i put a return for the product i have mention i got a wrong used product receive. But when i called you here...
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C
Chinu Laroiya
from Ludhiana, Punjab
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return cancellation and wrong pick up person details

Address:Panchkula, Haryana, 134113

Hi team
I am chinu, i made one order of mens blazer, but that product was not up to the mark, i made return request many times. After i received one text from your side that that contact on this number for pick up ([protected]) that person said i am not working anymore for myntra, so the pick failed. I called again on myntra toll free number after of 10 mins waiting i talked to your executive and i shared the whole problem he said it...
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A
Anchal Tyagi 9
from New Delhi, Delhi
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no delivery but taken the money

Address:Bangalore, Karnataka
Website:Myntra.com

This is Anchal tyagi.i had ordered an expensive jacket on myntra n had done credit card payment already.they told me that my order will come on 3 January but today is 4 January n I didn't get my order yet.please help me ...I ordered it on 25 Dec n today is 4 January.there customer care number is useless.no one picks up.it always says busy.the number they provided me of delivery agent was not in service .I think this whole is a fraud.what...
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Address:Jodhpur, Rajasthan, 342011

I regret for writing to you because of the order no:109762554932475361601. This order came in without the product. When we raised a complaint you guys asked us 3 days time. We patiently waited for positive resolution until yesterday but you guys declined our complaint. I did not expected this!!!.

We are not kidding here to simply waste our precious time and your time as well. My brother opened the order in front of the delivery...
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S
S.la
from Udaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

the product is missing and myntra said that product has been delivered

Address:Jodhpur, Rajasthan, 342011

[resolved] myntra.com — product undelivered, but myntra.com claims it was delivered

7 reviews
Bharath144
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On the 11th of july, i placed an order for a pair of 'adidas men black alcor 1.0 running shoes' on www.myntra.com, the order number was[protected]. I paid using my credit card online.

After the payment was successful, i was informed that the product would be delivered...
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V
vd280782
from Mumbai, Maharashtra
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I have still not received the product but it is marked delivered

My product was scheduled for early delivery on sunday - dec 30 so i called the delivery guy number to deliver it on 2nd jan. The product never got delivered but it is marked delivered. Since then i am trying to call same number but no one is picking up that number again.
Myntra customer care number also - no one is picking up.

Order number[protected]-9740001. Vendor - pihu general store

This is...
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L
lipsza
from Delhi, Delhi
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unprofessional behaviour of the delivery boy

Address:Mehsana, Gujarat, 384003
Website:myntra.com

I returned my order that was a tshirt today and when the delivery boy came to my place to pick the item, he took the packet inside the myntra seal and was ready to leave with it only whereas i am a regular customer and i know that the delivery boy is supposed to take the outer myntra seal as well. He said, "lemme cancel this return if you wanna give it to me let me take it my way if you don't want to, it's not my problem." that was shocking...
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S
Shilpa SG
from Coimbatore, Tamil Nadu
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order returned to origin without communicating us

Address:560091

I booked an order on[protected]...
Estimated delivery is on 1st jan.. And i paid the amount through online+prepaid)..
I was waiting for my order but i don't get my order delivered..
Today i m getting msg that my order is cancelled.. And refund initiated.. I m very much disappointed with myntra... Which is one my favorite online shopping store......
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A
Atul7522
from Noida, Uttar Pradesh
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tommy hilfiger bag return requested 7 days ago but not picked up yet

Address:New Delhi, Delhi, 110060
Website:Myntra

Return number: [protected]
Return mode: pickup

Refund amount: rs. 1167.13

Expect pickup on: sat, 29 dec | 09:00 am - 07:00 pm

Pickup service provider: myntra logistics...

No pick-up guy was assigned to pick the above mentioned order on the said date, now 7 days hv passed since but no pick up information, wt u myntra guys hv been doing? No email id o[censored]rs, ur customer care number...
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S
Satish S Biradar
from Pune, Maharashtra
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product was picked but no refund was made

Address:Pune, Maharashtra, 411028
Website:Myntra. Com

Email:- [protected]@gmail.com
I ordered two products on 22nd december 2018 and paid through phonepe. The first product was delivered on 25th december 2018 which was a flying machine casual shirt. The shirt ran quite short with my size so i tried with exchange with bigger size but due to out of stock situation during eors i had to place a return. The return was placed on the same day when it was delivered and on 26th the myntra guy came...
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