Myntra.com Complaints & Reviews

My exchange order no is.[protected]-9093101 I order full tradition dress but they only sent Kurta 2 items are missing in that dress. I requested to exchange that dress they said 3 days they are doing but they take 20 days and more days to take this.. And until they are not exchange that dress. Now myntra customer care blok my no. From their contact...

For one week, my return & refund request is not being attended to. The pick up person is also abusive when i am calling him (As per the number sent by myntra).
There is absolutely no support and help from the myntra customer service call center. They are also just delaying by 3 days every time i am calling.

Divyani (Escalation desk) does not help and does not allow customers to escalate issues and tries to hide the...

Hi Team
i have made a purchased of my product from Myntra.com delivered on 10th oct and i got a defectrive and usable product.The shoes are in dirty condition and teared from one side.Regarding the same i have called 8-9times customer care they also create a exchange for the same and delivery man came to my address 6 times and refused to exchange the product because product was defective.
the same answer always i got from CSR...

The product delayed 2 times a week. It got transffered from 1 day to 7th day. The diliver was coming on 31st oct but they told it will come on 3rd nov then transffered to 8 of nov. Very poor myntra.
Now when i called them they told me that u should cancel your order and replace.
So were is my comfort.
Should each day i should place order of same product.
So i dont have any work or what?...

Bag of joy it seems wat joy u fool's still didn't received the products which i ordered from u guys order i'd ending with 03701 waste of buying products from this cheap quality myntra 3 rd class service super heavy delay in delivering products hv to wait 1 month or wat guys amazon is infinite time better then this # so called online shopping waste service last tym gud bye...

Product ordered - mango women black double-breasted formal blazer
Product received - a third class blazer with single button cheap material
Order no.: [protected]-7546001
Hi team
This is to inform you that that i have always believed myntra does great work with their customer service.

I however have been deceived this time with my order.

The mango blazer that was delivered was...

On 5 october 2018 i ordered high star women blue slim fit mid rise clean look stretchable cropped jeans with tracking id mynp[protected] with order id 109114527547958098503 and i received my product on 11 of october. But that is wrong product of completely different brand size and of colour. So, i want to refund of my order immediately as soon as possible. Please create my return request....

Hi i raised a return complaint on oct 22 which is automatically cancelled on oct 31 without any reason. And myntra customer care support said that 'we have no information for this cancellation you raised a new complaint then i raised another one and myntra give 10 days more time for pickup what the hell is this. Please take action on in it as soon as possible...

Mynthra delivered package, but when i opened main package i saw that headphone package was already opened.
I showed this to my colleagues and i have opened in front of them.
Except main head phone all accessories of headphones was present.
When i contacted, mynthra replied that they have done investigation and product was send properly.
Cheaters didn't even bother to call and ask about my complaint....

Hi team,

Myntra shipped a product without a price tag in a sub-standard torn bag.. A clear evidence of breaching the quality parameter.. The product was a female footwear from anouk.. After multiple calls team is not taking it back and asking for the price tag. Incident details
Return declined [incident:[protected]]
Reference number [incident:[protected]]

Please suggest how to file complaint...

I ordered 4 products from myntra on 25th oct 2018. As the order was above 2000 rupees i got a phonepay app cashback of 200 rupees. I got delivered 3 products on time. Out of which one product was misleading in the description so i returned it.

I got a message that the delivery of the 4th product is delayed due to some unavoidable situation.
After one day when i checked in the myntra app saw that the order is canceled...

I had ordered a boult earphone via order no.[protected]-3387401 which i had receive empty box and earphone is not there. Same day (20/10/18) i had raised complaint for the same.

But 10 days has been past and i have not received my amount of rs. 588 in my myntra credit a/c.

I am using another application like amazon/jabong/flipkart but never faced this type of issue in refund.

And this is my...

I have placed one order on myntra on 28.10.2018. Amount of 2319 deducted from my sbi bank account. After 10 min i saw, order has not been placed. I contacted to myntra customer care executive for not placing this order. We have not recieved payment from your account. He said your money will be added to your account by your bank within 48 hours. You dont need to worry, please order the items again. Just because items were on less prize. I...

I was not called prior when my order was out for delivery even more the delivery boy did not even call me and just gave my order to my gate keeper as i’m not in town how do you expect me to collect my order? I did not even get a message of my order being delivered how careless and irresponsible i’m really disappointed i won’t ever order anything from myntra i want you to take a strict action against the man who delivered it. 🙏🏻...

I have ordered two items to myntra one is Anouk's Women Navy Blue & Red Printed Kurta with Trousers & Dupatta. SIZE-XS(as written on the description). problem with is product is that they have not send the dupatta with this product.and on complaining to customer care of myntra they asked me to put it on exchange but size of this product is not available now and now they are asking for returning the product
another one is Jompers Men...

I order shoes on 25th oct and get delivery date on 30th oct but its they failed to deliver the package on time since form two days i'm receiving text that u will receive the package today and while calling delivery agent they are say that this is not are route by mistake my contact send by the company. And while calling to help center they also giving useless suggestions....

I wanted to order a shoe from your app and i got a coupon saying 20% of on minimum purchase of rs 1999. The product i wanted to order bears the price tag of rs3000. And at the time of checkout the final price was over rs3500. I mean rs 500 as tax? Are u guys out of your mind? And the coupon only scratched thr price just by rs 173? Talk about 20% off......

Hi Guys,

It's about my recent purchase. Let me tell you I'm very disappointed. As per my knowledge 176061 is a pin code where you guys give services. However, in my case, delivery boy denied to deliver my product on my doorstep and called me in a different area as per his convince. Which is far away from my place. However, I have managed somehow, because my sister is working in same area. So she has received the product. Unfortunately,...

They have gave me the wrong product. I had ordered roadster women navy blue top but when i opened the parcel i saw that it was moda rapido men tshirt. I am very disappointed by their service. And when i put it in the exchange option, today the delivery boy came and refused to take this wront product and didn't even gave my parcel. Either do something or i m not going to buy anything from this site and i m going to tell all of my friends that...

My order no:[protected]-8728001 men navy blue solid varsity jacket (Size: m) placed on 16th oct' 2018 was marked cancelled due to 'out of stock'. This information was provided to me 12 days after i placed the order in the hope of receiving it on time for my brother's birthday and now do not have anything else to gift him. At least prior information needs to be provided, but that hasn't happened. Irresponsible/unprofessional behaviour...