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Myntra.com Complaints & Reviews

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Last updated Apr 13, 2024
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Myntra.com Phone Numbers

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+91 80 4354 1999
1208
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Myntra.com Website

Myntra.com Head Office Address

Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli
Bommanahalli
Bangalore Urban District
Karnataka
India
560068

Myntra.com reviews & complaints page 360

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S
sreo
from Kolkata, West Bengal
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item picked but refund not initiated

Address:Kolkata, West Bengal, 700028
Website:www.myntra.com

Myntra delivery agent (Saklain enayat ; [protected]) came to my house with order id [protected] to get the ear ring (Order id:[protected]-6662103), but he picked two dresses (Kurtas, for which return request also initiated).

As a consequence the ear ring order refund has been initiated, but the ear ring is there in my place (Not been picked yet). The dresses have been picked by saklain and i did not get the refund yet.br...
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P
PranaySharma30
from Jaipur, Rajasthan
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incorrect incomplete item received

I placed an order via Myntra online shopping app on 22.06.2018 ordering 6 items bearing order no.[protected]-5868401 worth Rs 5668.87. I received the order and it turned out to be a wrong shipment consisting only 3 items. The 3 items shipped were not even part of the original order I placed for 6 items. I placed a return request immediately thereafter, and to my utter shock, the concerned executive who came to pick up the return refused...
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S
Sameer Balpande
from Mumbai, Maharashtra
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unable to return the product within 30 days

Address:Bangalore, Karnataka, 400064
Website:www.myntra.com

I had purchased a jacket from Myntra which got delivered on Oct 15. I want return it back since I did not like it. As per the policy it says i can return in 30 days however the application is saying i have passed 30 days timeline and cannot be returned. Infact the product did not show the return button even on the next day of delivery and showed the attached message.
I connected to customer service but no response, the automated system...
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S
Sushree sangita Sahoo
from Pune, Maharashtra
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very bad service provider

I have ordered for a sandel some days ago and it was delivered within 2days. I cancelled the order on the day of delivery that is 14th Oct.after that I got so many messages regarding pick up of the order but it was cancelled from your side all the time. After that I am calling over your toll free no on daily basis but they have their excuses all the time.and I received the message that we are unable to pick up the order many times. All the...
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K
Krithy
from Bengaluru, Karnataka
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exchange and bad customer handling

Address:Bangalore, Karnataka
Website:www.mynthra.com

I have been using mynthra from long time now. Last time a damaged product was delivered to me which i realized only when opened the package and on the same day i had requested for an exchange by choosing the reason for exchange as product damage. And the request was raised and after a week when my exchange arrived the delivery boy refuses to give my delivery because the application doesn't have information about damage even though i had mentioned...
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A
AvirupDas
from Bengaluru, Karnataka
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order no: 1091379-8662971-8531901

Address:Bangalore, Karnataka, 560043

I did a purchase from myntra.com on october 14 and was supposed to get the delivery on october 23. It was delayed and rescheduled to october 25th. After that i have received another message that the item was not delivered and the delivery is rescheduled on october 27th. The item was not delivered on october 27th and until now i haven't received the deliverables neither got any updated communication from myntra.com. I tried to cancel the order...
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S
Sujitthakur678
from Mumbai, Maharashtra
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customer care 7227997l78

Address:396210

Not yet delivered my products, no response after continuous follow up
Hi
I m a frequent buyer of myntra and recently i placed couple of orders in that with order no:[protected]-9789803 its all the three products not yet delivered, however daily i am following up with customer care agent but no proper response neither any correct update. Instead of solving the issue one of the agent name"siraj"behaved me so rudely and was...
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P
Parul82verma
from Noida, Uttar Pradesh
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damaged lamp delivered by myntra

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I purchased a golden color lamp on 14 oct and paid entire amount of rs 5280 to Myntra . My product was delivered to me on 27 oct after repeated follow ups
However the lamp received is in a completely damaged state
When i tried placing the request for refund or exchange the app doesn’t allow me to do so
My money is stucked the lamp i have taken was a anniversary gift to my parents so incase I don’t have lamp before...
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Website:Myntra app

My order didn't get placed but amount is debited. I was asked to sent bank statement for the order through the registered email which is not currently working. Instead i asked for alternative but they are telling that to send statement through that email only which is not working. They are wasting my time and it is like mental harrassment. They are not trying to help the issue but creating more problems to the customers by not providing change...
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N
nish0725
from Meerut, Uttar Pradesh
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my return was picked up but refund not initiated

Address:Dehradun, Uttarakhand, 248001

I have ordered five items via myntra app which was successfully delivered to me on 19 oct 2018; out of which i have returned 3 items which was picked up on the next day by their pickup partner named rahul contact no ([protected]). But still i 'm getting messages and emails that my return items will be picked up on this day or that day and when i contacted theirs customer care they told me that my items has not been returned to their warehouse...
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H
HTH
from Khawhai, Mizoram
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returning wrong product

A wrong product (Indicode shirt) was delivered to me. For which i return the product. But i got a message.

"hi, your return request for roadster men coffee brown regular fit solid chinos (Return no. : [protected]) has been put on-hold as it did not pass our quality check process. Please contact our customer care for further help. Click here (http://mynt.to/esbB6) to know more about our quality check process."

I...
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R
Rohhit Sharma
from New Delhi, Delhi
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svanik white printed sherwani

Address:Gautam Buddh Nagar, Uttar Pradesh, 201303
Website:www.myntra.com

I bought a sherwani and i didn't see that its a non returnable product.

I called myntra customer care and they told it can't be returned but exchange and the later size i need is not available so what should i do then?

I have 2 problems with this product
One is it says white printed sherwani but it is not white dam it! Its beige colour.
Even if i accept the colour how can i bear the size?...
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S
Shobhanjali
from Chennai, Tamil Nadu
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10 products missing in a single order

Address:Chennai, Tamil Nadu, 600001
Website:Myntra.com

Shobhanjali prasad
Shobhanjali.[protected]@gmail.com

Order #- 85203
Have ordered 20+ products and since yesterday till now i have received delivery messages but products are not delivered. Called up the customer care spoke to apsha khanum after deliberate disconnect twice from myntra customer care end but talking was of no use. She bluntly said 2 working days. Diwali is nearing. It's not 2 or 4 it's 10 different products.br...
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D
Dipa Das
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

got half of the product

Address:Kolkata, West Bengal
Website:Myntra.com

I received half of the product (Personal care). When i complained.. They raised a reference number (009639). But after 2days without any notice they initiated a return request (Self shipped). But after receiving the product when i initiated the return request, pickup option was there and the customer care person asked me to reject the ecom boy to return at the doorstep as a complain was lodged.

I don't know if the issue is...
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S
sanjukta samant
from Burla, Odisha
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return refund not received

Address:764001
Website:myntra

I purchased florencebeige & red cotton semi-stitched dress material
Size: onesize | qty: 1 897.55, which i have ordered on 29th july 2018. But got wrong product. So i returned with the assurance from ur side to get back my money with in 7 days. But still now my money not credited to my account. Kindly refund my money and make us bound to believe on your service again....
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K
kiran narik
from Hyderabad, Telangana
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delivery of completely wrong product

Address:500082
Website:Myntra.com

I've ordered wings Chrome Bluetooth earphones and have recieved Louis Philippe wallet... Please contact immediately. Account [protected]@gmail.com. Contact immediately and replace with proper item. The delivery was completed on 25th October 2018 and I have repeatedly tried to contact the company return numbers, company buildings and have sent many emails. All the phones calls either end up not being answered or being autogenerated voices...
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S
Swathy Das
from Kollam, Kerala
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refund not yet received

Address:695583
Website:www.myntra.com

I purchased two items from myntra, returned both, on different dates, but got refund for just a product. I am yet to receive a sum of inr786, which they claims to have transferred on 26th of september, 2018. Now there is no response, and blocked my access to their customer service number also. And complaint to their mail generates automated reply to contact their already non-functional customer care number....
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D
Deniz1
from Noida, Uttar Pradesh
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failure to make deliveries at door of apartment.

Myntra seems to be delivering disappointment instead of excitement, in dehradun. Their delivery boys expect the customer to come down to the gate of the building, to collect their deliveries. Certainly not the experience i had with blue dart where one of their boys actually climbed up 5 floors to make the delivery, because the lift wasn't working - now that's called customer service!...
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9
94318arti
from Ranchi, Jharkhand
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why my order has cancelled

Address:Samastipur, Bihar, 848101
Website:Myntra

I if offered one butterflies hand bag order no[protected]-3995201. I have already paid rs.846 through myntra credit and rest 615 was cash on delivery.
I if called one of delivery boy mr santosh [protected].
But he is saying my manager mr abhishek has cancelled this order.
I want to know why this has happen

No one came to my address to deliver the product. And myntra send me mail that we are unable to...
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C
Chandani Bhatt
from Ahmedabad, Gujarat
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myntra credit and taxes

Website:myntra.com

I've return on product and refund my money to myntra credit, after that whenever i add product to bag and as per myntra t&c above 1199 shopping your shipping would be free yet it takes charge from me along with that it takes extra estimate charges that doesn't appear on different account. Is it your strategy to make fool to customer.? Hope to take action soon by your side....
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