Myntra.com Complaints & Reviews

I ordered ishin saree... The saree which is delivered is totally different than ordered... I requested for return 5 times. The delivery person comes but doesn't take back the parcel, he says that image doesn't match... I've contacted to customer care 6-7 times but got no reponse... They say pick up will be done but nothing happens. This is just not fair... I want refund as soon as possible.

I had ordered some clothes fom myntra in the month of july and did not received refund of the following...
1) here&now
Men black solid round neck t-shirt
Rs 338.74
Return no:[protected]

2) here&now
Men black solid round neck t-shirt
Rs338.74
Return no:[protected]

3) manic
Men navy bluechecked round neck t-shirt
Rs 392.70
Refernce no :[protected]

And once again i ordered some cclothes from mynta in the month of october and did not received refund and even one dress from. Myntra and they marked the dress as delivered every time i call them tgey forward me the bank ref no and ask me to contact the bank support team and when contacted to them they say we have not received such amount i am so fed up these are the ref no
Of the refund not received

Refund successfully processed on[protected] for rs -877.46 bank reference number is[protected]


Refund successfully processed on[protected] for rs -944.51 bank reference number is[protected]

Refund successfully processed on[protected] for rs -342.06 bank reference number is[protected]


I just dont knw what to do with these ref no as these are of no use for me i just want you to help me out and provide me my refunds

I have not received refund and its more then 3 monts i had forwed them pdf of my. Passbook my bank statments and still thede is no response every time i mail them a complaint they just forward me the bank ref no amd ask me to cintact bank support team amd when i talk to bank support team they as me to contact myntra customer service as there is no refund received from myntra

I want you to refund exactly what i paid for not only half of money... How can you said that delivery charges can't be refund? Why you should give us a notice before we order not after we returned because we are not satisfied about the apparel that why we asked about the refund... What do you think about us we are your servants or any you the one right to paid a salary for your workers it's not my worker it your job to do that...

I ordered a wrogn jacket on 05/11/2018, amount rs - 2576, through myntra, then i returned, i paid through pnb debit card, myntra initiated the refund on 10/11/2017
Now 10 days has gone but my account is not credited yet, i called myntra again nd again even they didn't reply me properly, then they provide me bank reference no -
Amount - rs. - 2576.52 - bank reference number is - [protected], i am really disappointed this time from myntra
I will never buy anything from them now
Fraud company
Ravi chauhan

For order no[protected]-2211801 which contain cloths from mynntra i could not receive my product, but myntra saying they have delivered it. When i complained to myntra customer services they sent me a signature and saying that you have received the product but that signature is not mine. I contacted they many time but they are not helping at all. I paid using my credit card online.

Now i have lost the money and i haven't received the product too. Please help in resolving this issue. I will provide any more information needed for the same.

I have ordered a Roadster men white and black sweater and a full sleeve shirt from british club from myntra on october 29 2018 of amount Rs 1125 of order number[protected]-3856501.
the sweater when arrived was not the one i ordered so i returned back to the myntra delivery agent. and the shirt order got automatically canceled.

i had paid via my debit card.i have all the history in my app of the order
i have received mail about the refund but i m still waiting and my amount is not yet returned.
i m very disappointed from this . please resolve my issue untill and unless i will never use this website again and urge my all peers, freinds and colleages to never use this website and app.

I have purchased 3 items and want to return all the items for various reasons. There are two options for refund method while opting for return. I want to choose refund via bank account not myntra credit. But while giving bank details as refund option, the confirmation button is not enabled eventhough i have given all the mandatory informations on bank details. It seems like application only supports myntra credit option as refund method,...

I ordered a pair of bluetooth earphones from Myntra (ORDER NO:[protected]-0515201) which i received on 12th Nov, 2018 6:45 pm. When i opened the package, it seemed tempered and the plastic case of earphones was empty. I have reached out to customer care multiple times but they are not helping. In the dispute, I am reaching out to consumer complaints for the help.

I ordered roadster top of multipacks which contains 2 tops from which i only received one, on delivery of first top i got to know that other will be soon delivered from delivery boy and now after one week they are saying that they won't be able to give the other top delivery instead they are saying give that first top then only we will deliver multi pack pack.

I had ordered for a watch along with other products a couple of days back. I received a packet which had the bill of around 8000 so i paid and when i opened i found a pair of slippers which was of rs 912 and the watch box is missing. After several requests myntra kept rejecting my request. Hence i have lost my money and the product too. Can u help me with this
Product detail :[protected]-3432503

Myntra is telling they had proccesed the refund of item i had purchased and then returned as i didnt like the quality. I complained in customer care they have gave me arn and said to complain in bank. Bank (Sbi) is not responding they are telling they have no idea about this. Its been so many months. I have not recieved refund. I request to help me.
Order no:- 108248586511166557201
Placed on :-3july 2018
Arn:[protected]

I hv purchased jacket from myntra and returned to it and myntra said me they initiated refund and successfully transferred to my debit card but i haven't received my refund and contact my sbi bank and customer care they said they never check with reference number which myntra give me as they said the reference number is generated my myntra payment party not sbi so they suggested me control myntra for rechecked of funds transfer and j contact myntra but they r not responding and just giving me bank reference number even i hv proof of my bank statement that i didn't get my refund back..
Orderid[protected]-5267903
Bank reference number-[protected]
I attached my bank statement below as proof
Contact-[protected]

Order no.:[protected]-7553403
I ordered this item 3 weeks ago the estimated delivery date was 2 weeks ago.
In all this time i only got one mail saying that the item is undelivered and they will deliver it soon. This was one week ago. However there is no sign of the delivery boy. Also i paid through myntra credit so my money is stuck in it. I am very angry and willing to take further action.

Myntra.com is cheating customers by delivering wrong products and when we ask for the actual product they are raising a return request. The executive is demanding for the actual product which was not delivered.

These people are irresponsible and they will raise a return and cancel it and when we write again by asking for our product it repeats again.

Worst customer service and no solution provided.

I want my product delivered or refund me the amount.

Incident:[protected]

I ordered a pair of geox formal shoes in august from myntra, and paid inr 8700 for them (Original mrp is inr 20000). I started using these shoes in november 2018, and within 2 days o[censored]se, the sole on the right shoe has come off.

I contacted myntra, sent them pictures of the defective product on 3rd november, first on phone and then via email. They assured me that they would resolve the issue, which they have not for 2 weeks now. I have sent them 2 reminders after that on [protected]@myntra.com, but they just dont bother to respond.

They have sold me a defective product, and must refund me for the same.

Myntra order id is[protected]-7500203

It's ok if everything goes well but if you end up with any issues with product theny god you are screwed! They give a damn about it and the customer service is totally insensitive and deaf to your problems. They withhold a substantial amount stating various terms of your return the product and not even offer for a replacement. They are looting hard earned money of the people and totally don't fit to operate in this market and business. To me what they do with customers is a day time robbery and the customer service is tuned to put the blame on customers only but not empathize and help to resolve.

Pls don't fall for them and loose your money. There are many more which has high values and customer centric approach, pls encourage them as i am doing now.

Good byeee myntra.. You lost a customer and advocate for just 250₹!!! If that excites you.

I really really hope their management takes this seriously and does something about it.

I returned my two product which were here&now men black regular fit faded casual denim shirt priced rs.565.95 and ether women blue skinny fit mid-rise clean look jeans priced rs.872.88, order number[protected]-2979103, which i returned on 9th october 2018 and they received on 16th october 2018, and told me that i will get my refund after 7/10 days but today is 17th november 2018, and i haven't got my refund yet, when i call them they told me to send my bank statement and after sending my bank statement also my issue was not solved. I call them 10-12 times but then also i haven't got my refund, they told me that they have already initiated refund and i need to call state bank of india or to call their customer care. I did visit the bank and called sbi toll free number but they said it's the responsibility of the bank through which they have initiated refund and they advised me to talk to myntra customer care and ask them to resolve the issue. I talked to myntra customer but they're not helping, they keep saying that we have initiated refund but i haven't received any refund yet.

On 15 th nov i ordered a pack of highlander t shirt online one was of color aqua and pink.. However i received only one t shirt of color aqua.. I raised the query on the same day when i received the tshirt i called the customer care he told me he’ll solve the request by taking the complaint and ill get the other one shirt.. I was like okay... After that i dint received any call or message on 17 th i was going though my mail i saw the mail from
Myntra that they have taken my exchange request which that customer care guy never informed me about and i knew that as i have used that t shirt i wont be able to exchange it so i called the customer talked to the agent n superviser vishakha. Firstly she did not even apologised for what has happened on their part she kept on saying it was suppose to be obvious from my side i should have not use that t shirt.. Secodly i gave her the option either just give me the other tshirt which i have not received it or refund the half amount and also i told her then ill buy your exchange product again but ill pay the amount only for one tshirt.. She kept on saying how it was my fault with no sollution i have... I paid full amount to them in advance as a promise from
Their side that they will deliver me the product but they gave justice to that product halfly... Later on i got tired with her so i said take the complaint or transfer this call to your manager let him give me the sollution she denied that as well...

Delivery personal contacted and asked me to collect the consignment from him. I told him that i will collect it today and he agreed, but the product status become return to origin. Worst service i ever experienced. This is second time. I contacted the customer service and registered two complaints, but no change in behavior and didn't get the items.