Myntra.com Complaints & Reviews

I have placed a return request for mast & harbour sunglass (Order no:[protected]-8496201) on december 7, 2018 and it was supposed to be picked up on december 8. The pickup was not attempted and has been rescheduled again. So i placed a request to cancel the return on december 9 so that i can place the return request again from a different address but still the request has not been cancelled.
I want to return this item from a different address and the product is supposed to be delivered within 7 days.

Everytime i ordered a product and every single time from. The last 3-4 orders order has been delivered, and at the delivery date customer care executive translate the customer we are sorry for the inconvenience, myntara right now i have ordered a shoe at 9th of december and till date it is in delivery centre gurgaon, and the delivery your same recording will be resume by customer care executive sorry for the inconvenience, myntara are you making fun of the customer, beside you much better service is given by flipkart and amazon, i[censored] need time for 20 days or 1month declare that time, for delivery don't make fun for delivery, very very much faltu and bad experience to myntara as well the tape recorders played by customer care executive.
Regards,
Vikash kumar pathak
[protected]

I have returned a jeans around 10 days ago, but the return (return no. [protected]) was put on hold claiming quality checked failed on 05/12/ 2018. I have ordered a UCB jeans but i didnt liked it, as i felt poor quality and bad fitting so i returned it and now myntra is not giving refund. They have mailed that the return is being put on hold and now i am trying to call them or contact them but i am receiving no response. SO, kindly help me to receive my refund.

I was delivered my order on the very 2nd day after ordering. The product i received was slightly damaged and i put the request for an exchange instantly. Their delivery partner came with the product for exchange just the next day but did not accept the product as it was damaged. The contact service being answered artificially by a system is not at all useful as they seem to have received no information while their delivery partner has already put the complaint for which i've not even received a confirmation!

I didn't expect receiving a damaged product form myntra & then not accepting the product which was requested for exchange instantly after being delivered!

Order id[protected]-6001503
I had placed and order for story at home black and beige carpet on 11th nov. The product was delivered very late on 3rd dec and was received by my friend on my behalf since i was out of station. I came back on 11th dec and to my utter shock i saw that the product delivered to me was a light blue and green carpet instead of the black and beige one i ordered. And when i tried to file a return, it said 30 days time is over. This is very unfair as the product delivered to me was very late and just a few days short of a month. And when i actually got to see the product it came as a shock. Myntra review this matter, you cant always send the wrong products and deliver them very late and then our 30days easily expire. It is my second time receiving a product other than one i ordered.
Barcode for the wrong product received is[protected]
Article no. Shmecrpt00000045
Cp1411

On 30/11/2018 I ordered a prepaid HRX Jacket which was meant to be delivered by 7/12/2018, but on 6/12/2018 i got a message that delivery would be made today by 'Delivery Agent Aditi Enterprises- Kanak STR (contact number [protected] which is always switched off)' without getting a call of delivery agent after 2hrs of the previous msg I got another message that the product has been delivered, regarding this I called the customer care (CC) that product hasn't delivered to me and confirmed him that the signature was not mine, then I raised a complaint which number is 'IN[protected]' on the same day( 6/12/2018) which was supposed to be solved within 48 hrs, and after the time period I again called to know the status then again I got a wait time of 24 hrs to get to solve this, and till today I have no result (either they deliver my product or refund my paid amount to me), and till CC has no status or updates, and the complaint is still open and it is in the same place as it was on the first day.

So, now I want my paid amount back, and how can they do a forge sign on the behalf of the customer this is a criminal offense.

Order no[protected]-9699303
Myself aman saxena,
I ordered a sweatshirt from myntra.com on 3rd december and expected delivery date was 10 dec but on 7 dec onwards i am getting messages like your order has been delivered by today and they provide delivery boy's number also. I called the delivery boy daily and he told me that there is some problem in their office that they cant deliver it today and your order will be delivered tommorrow. Today on 11 december i called the delivery boy regarding my order he told me that he will deliver it today and now when in called that where is he and where is my order? He refused to deliver and asked bribe for delivering it today. He said that i will take rs.200 above the order amount. The delivery boy no is [protected]

I have been facing this horrible situation from myntra's end. Despite numerous calls to their team and having been assured that i will get get a resolution to my query within 24-48 hours, my pickup for the return has not happened. I wanted to return an item for which i had placed a request on 2nd december. I received no intimation the next day and the respective person just rescheduled the pickup without conducting the pickup. Since then, i have been trying to get in touch with the team but to no avail. The team has registered my complaint thrice but there is no end to the misery. Please help me in getting the refund. My order no is:[protected]-6731403.

I have been facing this horrible situation from myntra's end. Despite numerous calls to their team and having been assured that i will get get a resolution to my query within 24-48 hours, my pickup for the return has not happened. I wanted to return an item for which i had placed a request on 2nd december. I received no intimation the next day and the respective person just rescheduled the pickup without conducting the pickup. Since then, i have been trying to get in touch with the team but to no avail. The team has registered my complaint thrice but there is no end to the misery. Please help me in getting the refund. My order no is:[protected]-6731403.

I had ordered a makeup revolution london blush which has come completely broken and shattered. The entire packed was filled with the powdery shattered blush. Its really unacceptable. How can a completely broken product be sent. It doesnt even look like its happned during the delivery. It completly looks like it was already a damaged product. I want to return the item and get my refund.

I ordered for 2 sweatshirts, created a return request on 3rd dec. Product was supposed to be picked up on 4 dec.. They cancel the return pickup without informing, since then i am contacting them, they are not giving any resolution. Making false promises.. Harrasing their customers.
Only giving excuses wait for 24 hrs nothing else... Worst experience ever from any online app...
Will never recommend to anyone..

I'd placed an order for a shoe on myntra and the order failed immedietely and i got the sms regarding the money being debited from my account. And when i checked their forums it said in such situations, money would be refunded in only a week which is too much. Amazon would have refunded that amount immedietely when the order failed. I called their customer care only to have them not pick up. Please help me!

Hello team,

I have purchased one product (Color cocktail-multicoloured printed open front shrug) from myntra (Myntra.com) on 30-nov-2018, they have send me wrong product (Issue is: design & color totally diferent, that means their seller send me wrong product with cleverness). Now, i have raised return request & its placed also.
Complaint reference number [incident: in[protected]] on 7-nov-2018 & they assure me that it will take 24 hours. But after 24 hours, i have called their team several times (There are no toll free numbers, its cutting so many call charges from me) & theit team neglecting every time by showing system issue at their end. I have all call records for all. Also i have emailed them so many times, but never resopond a single.

I have wasted my valuable times. Now i need full refund & compensation as well asap
Kindly help me for this kind of fraud activities at myntra end!
Hope, i will get resolutions very soons

Thanks & regards,
Apurba ghosh
Contact: +91 990*2*410 (This is my registered mobile number at their end)

I have placed an order on myntra on 27/11/18 for a pair of shoes vide order number. 1095158761139908085903
I was supposed to have received it on 30/11/18
To date the delivery hasn’t come
Despite repeated calls and promises from myntra the matter hasn’t resolved yet
On the 7/12/18 i placed a request to cancel the order but myntra won’t cancel the order and they won’t initiate the process of refund of the amount
The officials are rude too
They won’t answer my repeated requests and now they do not come on the phone to talk to me

Can anything be done
Will i lose my money and not be able to do anything about it
Pls help

Hi
I ordered 4 products from myntra which were shown delivered on 7th of dec, but i just received one product, that too is a wrong product.. I hve called up myntra customer a lot of times but no serious respond from there side.
Why have you ppl started cheatng on innocent customers?? Will you ppl become rich with customers 3298 rupess?? Myntra ppl have started cheating a lot these days. They should improve this kind of attitude and do fair work.

My orders shows that it reached to the nearest location but why isn’t delivered till now??? It’s been 3days now.
When i called customer care and said that i’ll be leaving the city how can they say cancelled it when delivering
When i’ve already paid and i want the product!!!
Help me resolve this problem as soon as possible as i’m leaving the city and i want the product to be delivered tomorrow!

My name is bharti .
I did order from mayntra on 26 December 2018 ..product name oxolloxo women printed empire maternity dress.
Delivery date 7 December but it didn't reach me till Now..
.
Another order was US PoLO cap.on 26 December 2018..they didn't deliver it.
Without my permission return to origin.
Delivery boy on his own said I am not available.
.
.
I call to customer care so many times...
But they first said wait 48 hours than 24 hours then again 24 hours...
.
Now saying place New order
.
Even not send maternity dress to origin.
.
My money not come in my account too.
.
Their head Rajeev Raj was rude.
.
.Not resolving my issue...harassing me mentally

Sir i was placing an order on 8th december for amount rs 3284.38. Though no order was placed on myntra but the amount was deducted grom my account through phonepe. Now when i contact phonepe they say that the order was successful and the amount is in myntra’s account and myntra is not giving me a satisfactory response. Kindly guide me what to do next.

Courier service is very irritating.. They are not responding.. Not properly delivery product... Very disgusting myntra courier service.. They are just telling about false problem... I know myntra is good.. But some currier service is very bad... Just public harrassment.. Please update your courrier service.. Gandhinagar barpeta assam.. Pin:781316.. Dhanjit das currier boy

Worst n very bad experience. These ppl do not coporate with their customers regarding delivry n after making so many complaints to customer no action is taken against complaint.. Do not why these ppl are doung bussiness if thy cannot satisfy customer. Stop faking ppl.. I m regular customer of myntra but after all that thy are least bothered qbout their customers. I think if this will be ur attitute i have to escalate complaint further